Gameball
Gameball is a customer loyalty and gamification platform for retail, ecommerce, food and beverage, and app-based brands. It helps businesses increase repeat purchases, customer retention, and lifetime value by turning one-time buyers into loyal customers. With Gameball, brands build and run loyalty programs with points, tiers, cashback, coupons, and rewards. They also run referral programs and gamified campaigns such as spin-the-wheel, challenges, and surveys. Programs work across online and offline channels, so points earned in-store and on web or mobile apps sync into one customer profile. Marketing and CRM teams use Gameball to segment customers, launch targeted campaigns based on customer behavior, send notifications, and track loyalty analytics in one dashboard. Developers connect Gameball to ecommerce platforms, POS systems, CRMs, and mobile apps through REST APIs and mobile SDKs. Gameball serves 3,000+ brands across 70+ countries, with a strong base in the Middle East and North Africa, including Saudi Arabia, the UAE, and Egypt. Customers include Breadfast, Deraah, Tamimi Markets, Whites Pharmacies, Virgin Megastore, and Danube Home.
Average Rating: 4.5/5.0
Total Reviews: 21
How Do G2 Users Rate Gameball?
- Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
- Integrations: 8.7/10 (Category avg: 8.6/10)
- Loyalty Analytics: 7.5/10 (Category avg: 8.8/10)
- Membership: 8.1/10 (Category avg: 8.9/10)
Who Is the Company Behind Gameball?
- Seller: Gameball
- Year Founded: 2019
- HQ Location: San Francisco, US
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LinkedIn® Page: www.linkedin.com
52 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Food & Beverages
- Company Size: 71% Medium, 19% Small
What Do G2 Reviewers Say About Gameball?
AI-generated summary from verified user reviews
Pros
- Users find Gameball's helpful support and clear guidance make it easy to implement loyalty and gamification features.
- Users appreciate the clear layout and user-friendly setup, making it easy to understand and use Gameball.
- Users appreciate the analytics tools and campaign ideas provided by Gameball, enhancing their marketing effectiveness.
- Users value the analytics tools and campaign ideas offered by Gameball, enhancing their marketing strategies effectively.
- Users commend the continuous improvement of Gameball, with a dedicated team enhancing features to meet customer needs.
Cons
- Users find the limited features of Gameball restrictive, lacking a mobile app and complex customer journey options.
- Users miss a dedicated mobile app for managing loyalty programs and desire advanced customer journey capabilities.
- Users note the lack of a standalone mobile app for managing the loyalty program, hindering on-the-go access.
- Users experience delayed updates, often waiting hours for problems to be resolved, affecting their overall satisfaction.
- Users experience delays in responses, often waiting hours for problem resolution, impacting their overall satisfaction.
What Are Recent G2 Reviews of Gameball?
"Loyalty & CRM Department Head. Deraah Trading Company"
Rating: 4.0/5.0 stars
— Sameh H.
"A Flexible Loyalty Platform That Helps Drive Customer Retention"
Rating: 5.0/5.0 stars
— arwa .

