![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

5/10/2024

"Prompt support of team"

4/5

What do you like best about White Label Loyalty?

The responsiveness of White Label Loyalty's customer support team. When we encountered issues with the Runa API integration that affected our production app. Their prompt support ensured that our users could access their vouchers without a significant delay. Review collected by and hosted on G2.com.

What do you dislike about White Label Loyalty?

The initial problems with the Runa API integration caused some disruptions in our services. Some users were unable to access their recently claimed vouchers. This led to a negative experience for those affected. Review collected by and hosted on G2.com.

What problems is White Label Loyalty solving and how is that benefiting you?

White Label Loyalty helps enhancing our customer engagement through their loyalty and rewards program management. Review collected by and hosted on G2.com.

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Response from Kristyna Efferoth of White Label Loyalty

[Editedit](https://www.g2.com/survey_responses/white-label-loyalty-review-9636744/official_response/edit)

Thank you so much for taking the time to write a review about your experience with White Label Loyalty. We're thrilled to hear that you found our customer support team to be responsive and helpful during the Runa API issue and that our product helps you drive customer engagement and loyalty.

Rating Updated (5/13/2024)
Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 11 reviewers think of White Label Loyalty

4.0 out of 5 · Verified reviews from real users

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