Best Live Chat Software - Page 37

melibo

melibo develops specialized AI agents for e-commerce that automatically answer repetitive inquiries related to order status, returns, complaints, and product information. The agents integrate seamlessly with common e-commerce systems such as Zendesk, Freshdesk, GREYHOUND, Shopify, Shopware, Xentral, PlentyOne, and weclapp, operating directly within the existing tech stack without switching between systems. The AI agents work exactly where customer inquiries arise — whether in chat, in the helpdesk, or via email. Instead of relying on basic FAQ bots, melibo uses powerful AI agents powered by generative AI, rule-based flows, and a central knowledge base that is individually tailored to each company. Businesses remain in full control at all times through configurable guidelines, transparent training data, and intelligent monitoring — all within one intuitive platform. Who is melibo for? melibo is designed for e-commerce brands, direct-to-consumer brands, online retailers, and other companies that want to grow without outsourcing their customer service or scaling it manually. It is particularly suitable for companies that receive a high volume of similar service inquiries and want to make their customer support more efficient, faster, and more scalable. Why melibo? E-commerce focus: Specifically developed to address the challenges of online retail. Strong integrations: Connects to common systems without technical hurdles. Fast go-live: Thanks to plug-and-play connectors and best-practice templates. Relief and efficiency: Fewer tickets, shorter response times, and more focus on complex customer issues. Made and hosted in Germany: GDPR-compliant, secure, and tailored to the requirements of European companies.

Average Rating: 5.0/5.0

Total Reviews: 1

Membitbot

Membit is the only off-the-shelf AI chatbot solution for enterprises. Membit provides built-in modules and ready made processes that make integration with organizations CRM/ERP systems incredibly easy.

Average Rating: 4.0/5.0

Total Reviews: 1

Messagely

Messagely is an all-in-one live chat, targeted messaging, and team inbox solution built for online businesses to drive growth.

Messaging Studio by 1440

1440 streamlines conversations with a unified messaging inbox, enables mobile employees to message on Salesforce’s native channels (such as SMS and WhatsApp) and extends channel support for Google, Instagram, X, LINE, and Kakaotalk.

MindX Service AI

MindX Service AI empowers customer-first companies to deliver faster, more empathetic, and intelligent support experiences that go beyond traditional automation. Built on our proprietary Nexa AI orchestration layer, it combines AI-powered customer agents, an AI co-pilot for human reps, and real-time insights for CX leaders—ensuring every interaction drives satisfaction and loyalty. By automating repetitive questions, guiding agents with contextual suggestions, and uncovering actionable trends in service data, MindX Service AI helps teams resolve issues with speed and empathy. Designed to adapt to each company’s unique workflows, our AI reduces inefficiencies, boosts productivity, and ensures leaders have full control over outcomes. With a focus on reliability, personalization, and our mission to #EndPoorService, MindX Service AI equips businesses to deliver exceptional support at every touchpoint—turning customer service into a true growth driver.

mingle.fit

mingle.fit is browser-based voice translation software that enables real-time conversations in over 60 languages without requiring special hardware or app installations. The platform operates on any device with a modern web browser, including phones, tablets, and desktops. Users select two languages, grant microphone access, and begin conversations within seconds. Live captions and translations appear instantly as speech is detected. A Read Aloud feature provides natural-sounding audio through headphones or speakers. The two-pane view displays both languages side-by-side for easy dialogue tracking. mingle.fit includes curated slang and idioms in 14 languages to support accurate translations of colloquial speech. Transcripts are searchable for signed-in users. The software processes audio to deliver live translation and does not sell personal information for advertising purposes. mingle.fit supports face-to-face, remote, and group interactions across any compatible hardware.

MirageCHAT

MirageCHAT is a shared team inbox with an AI assistant for businesses that talk to their customers on messaging apps. WhatsApp, Instagram, Facebook Messenger, Telegram and website chat arrive in one inbox, where your team assigns conversations, adds internal notes, sets follow-up reminders and sees each customer's full history. You can keep your number in the WhatsApp Business app and use MirageCHAT at the same time — and customers can call your WhatsApp number while your team answers in the browser, with the call right next to the chat. The AI assistant answers from your own website, notes and photos, in the customer's language. For each channel it stays off, suggests a reply, or answers by itself — and hands the conversation to a person when the answer is missing. Use the AI replies included in your package, or connect your own AI key. Comments from Instagram, Facebook, TikTok and YouTube sit in one list next to the messages, and on Instagram and Facebook a comment can bring a public reply and a private DM. Automations reply in a short form or on a visual canvas, with waits, branches and hand-over to the team. Growth sends WhatsApp offers to contacts who agreed and counts the sales each campaign brings. Social Studio publishes posts, stories, reels, TikTok videos, YouTube videos and Shorts from one screen, now or scheduled up to a year ahead, and Insights shows views, engagement, your best posts and your best time to post. MirageCHAT runs on the web, iPhone, iPad and Android. Every paid package has unlimited team members, access set module by module, and WhatsApp fees billed by Meta with no markup. Start free, or try Pro for 14 days with no credit card.

Mixdesk

Mixdesk is an AI-powered customer engagement platform for sales and support teams handling conversations across messaging channels, website chat and email. It combines a shared inbox, translation, automation, team collaboration and reporting. Teams can configure AI Agents using their business knowledge. Plans include unlimited teammates, while connected channel accounts and AI usage depend on the plan. AI Agents are available on Pro and Expert; API and webhooks are included with Expert. Channel-provider fees are separate.. Official resources Website: https://mixdesk.com/ Pricing: https://mixdesk.com/pricing English Help Center: https://mixdesk.com/help/en/ LinkedIn: https://www.linkedin.com/company/mixdesk/ YouTube tutorials and demos: https://www.youtube.com/@MixdeskOfficial

moinAI

moinAI is the self-learning AI chatbot solution for digital customer communication of companies. No matter if marketing, sales or customer service - moinAIis the automation solution that helps to react quickly and efficiently to customer requests around the clock. Depending on the use case, this results in benefits such as increased customer satisfaction, more automated leads, an increased conversion rate and a reduction in support volume. Numerous companies from various industries have already optimized their customer communication with moinAI. These include Dräger, Geberit, Velux and Abus. The bandwidth of use cases ranges from first level support to marketing campaigns up to e-commerce strategies and many more. However, one thing is true for each of the above-mentioned use cases: the impressive KPIs resulting from automation. What makes moinAI so special is its ability to learn on its own. The so-called self-learning works by means of several AI-principles and ensures that moinAI is a self-runner in the truest sense of the word. Once the AI chatbot has been trained by us and implemented at the respective company, no further and costly training sessions on the part of the company are required. In addition, the language understanding is Natural-Language-Processing-based (NLP-based), which means that the AI does not understand user queries on the basis of keywords, but instead identifies semantic relationships, which makes it possible to understand long and complicated sentences. Through NLP and AI, moinAI therefore understands even complex messages and learns independently with each user conversation. Thus moinAI offers a system that grows with the needs and requirements of the company. By the way, moinAI is a product of knowhere GmbH. knowhere is a company from Hamburg, Germany, founded in 2015 and specialized in the implementation of intelligent chatbots for websites and messenger apps.

Mongrov

Mongrov Suite is a SaaS based communication & work management tool available on mobile & desktop.It inspires a vibrant & cohesive work environment by simplifying & bringing agility to way we communicate & collaborate. You can communicate anytime / anywhere from mobile by means of chat messages 1:1 , public announcements to team or discussion in private groups , when it comes to meetings you can bridge up to 8 members on video conference via mobile or desktop and also share files or screen during meeting. It also helps improve efficiency at workspace with inbuilt taskboard where discussed plan's can be delegated as tasks by assigning with deadlines , sub-tasks & checklist and the geo-tracking feature can be utilized for fleet management or field team management for cases such as tracking delivery, daily meeting report etc.

Average Rating: 5.0/5.0

Total Reviews: 3

Moveo.AI

Moveo.AI is a Conversational AI platform that empowers enterprises to handle the toughest conversations with goal-oriented AI agents, enhancing efficiency, customer experience, and financial performance. Trusted by global brands across banking, financial services, insurance, debt collection, healthcare, and education, Moveo.AI operates internationally with teams in Athens, New York, and São Paulo. Whether it’s streamlining debt and billing collections, supporting and scaling customer service teams, or increasing product adoption at scale, Moveo.AI powers the toughest conversations driven by financial outcomes.

Average Rating: 4.0/5.0

Total Reviews: 3

MsgBubble

MsgBubble is a game-changing CRM with integrated SMS, email and web chat communication to organize all your customer conversations. It allows building custom lead generation forms for your website including creating documents with digital signatures, accepting online appointments within your teams availability, review management including auto replying to Google reviews, and accepting online and in-store payments.

Mylivechat

Live chat software offers more than just chat. Push links to visitors, co-browse with online shoppers, and learn how they found your site. Interact with web site visitors and give them the assistance they're seeking.

nativeMsg

nativeMsg is a Chicago-based company providing a single platform to create, manage and deploy automated, intelligent messaging experiences across multiple texting channels (SMS/MMS/RCS, Messenger, Twitter, Alexa, web chat, and more). We are an early leader in the new 5G RCS business messaging space. RCS is an exciting new channel that moves features of a native mobile application into the native SMS inbox of a mobile device. The text inbox will transform into a host of mini-applications and become a direct conversation link between consumers and brands, allowing 1:1 direct marketing. We're working closely with brands using their platform to deploy these messaging experiences, and are certified pertners with Google and IBM.

Navu

Navu is the AI companion built specifically for business websites. It lives directly on your site as a smart, self-serve sidebar that helps buyers get the answers they need, explore your product, and convert without ever filling out a form or waiting to talk to sales. Today’s buyers want to do their own research and move at their own pace. Navu makes that easy by transforming your existing content into a guided experience that’s fast, helpful, and always relevant. Installing Navu takes just a few minutes. With a simple line of code, it becomes part of your website and immediately begins pulling from your product pages, blog posts, PDFs, and other resources. When a prospect lands on your site, Navu uses AI to understand what they’re looking for and offers personalized guidance in real time. Whether someone is comparing solutions, evaluating features, or learning about integrations, Navu makes sure the most relevant content is right at their fingertips. Unlike traditional chatbots, Navu isn’t there to gatekeep or follow a rigid script. It acts more like a product-savvy teammate, guiding buyers through their journey and pointing them to high-value actions like booking a demo, downloading a case study, or starting a free trial. It is designed to support real buying intent and help visitors take confident steps toward conversion. For marketing teams, Navu is also a powerful source of insight. It shows you what buyers are searching for, which content performs best, and where engagement is falling short. These analytics help you fine-tune messaging, identify content gaps, and improve the experience continuously without needing more tools or manual tagging. Navu is built to be turnkey and lightweight. It works with any CMS or tech stack, requires zero ongoing engineering effort, and automatically gets smarter as you update or add new content. There is no need for a redesign or a new funnel strategy. Navu helps the content you already have work harder, right where buyers are looking. For companies who want to meet buyers on their terms and drive more pipeline from their website, Navu is a simple, effective way to modernize the experience and turn interest into action.

Average Rating: 4.8/5.0

Total Reviews: 5