The Top 6 IT Documentation Software

Check out this list of the top IT Documentation Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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NinjaOne

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Computer & Network Security

28%

Manufacturing

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

9.3

Ease of Doing Business With

Average: 9.4

9.6

Ease of Setup

Average: 9.1

9.2

Quality of Support

Average: 9.1

9.3

Ease of Admin

Average: 9.2

9.3

Confluence

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

43%

Computer Software

42%

Financial Services

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.1

9.0

Ease of Doing Business With

Average: 9.4

9.1

Ease of Setup

Average: 9.1

9.0

Quality of Support

Average: 9.1

8.7

Ease of Admin

Average: 9.2

8.9

Hudu

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

62%

Computer & Network Security

32%

Consulting

Computer Networking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

9.2

Ease of Doing Business With

Average: 9.4

9.5

Ease of Setup

Average: 9.1

9.0

Quality of Support

Average: 9.1

9.4

Ease of Admin

Average: 9.2

9.3

M-Files

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

59%

Information Services

21%

Computer Software

13%

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.1

9.3

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.1

9.2

Quality of Support

Average: 9.1

9.3

Ease of Admin

Average: 9.2

8.9

Document360

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Computer Software

28%

Telecommunications

17%

Hospital & Health Care

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.1

9.0

Ease of Doing Business With

Average: 9.4

9.8

Ease of Setup

Average: 9.1

9.3

Quality of Support

Average: 9.1

9.7

Ease of Admin

Average: 9.2

9.6

IT Glue

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

63%

Computer & Network Security

32%

Computer Networking

Information Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.1

9.1

Ease of Doing Business With

Average: 9.4

8.9

Ease of Setup

Average: 9.1

8.8

Quality of Support

Average: 9.1

8.5

Ease of Admin

Average: 9.2

8.9