Keela
Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape.
Average Rating: 4.6/5.0
Total Reviews: 103
How Do G2 Users Rate Keela?
- Ease of Use: 9.0/10 (Category avg: 8.6/10)
- Review Tools: 5.6/10 (Category avg: 8.0/10)
- Data Analytics: 6.1/10 (Category avg: 7.9/10)
- Form Building: 6.4/10 (Category avg: 7.9/10)
Who Is the Company Behind Keela?
- Seller: Velora
- Company Website:
- Year Founded: 2009
- HQ Location: Fresno, CA
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LinkedIn® Page: www.linkedin.com
66 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Executive Director
- Top Industries: Non-Profit Organization Management
- Company Size: 85% Small, 13% Medium
What Do G2 Reviewers Say About Keela?
AI-generated summary from verified user reviews
Pros
- Users value Keela's ease of use, making it intuitive and efficient for managing nonprofit tasks seamlessly.
- Users praise the quick and efficient customer support of Keela, ensuring smooth operations for nonprofits.
- Users love the ease of use with Keela, appreciating its efficiency and intuitive design for donation management.
- Users appreciate the streamlined donor management of Keela, enhancing their fundraising and organizational efficiency significantly.
- Users appreciate the integrated email and donor management of Keela, streamlining their communication and engagement efforts.
Cons
- Users find the missing features in Keela, like mobile previews and complex automations, limit their functionality.
- Users express concern over the lack of mobile preview options and limited template design flexibility in email functionality.
- Users note limited features in Keela, citing insufficient automation options and basic email design tools compared to competitors.
- Users express frustration over Keela's poor design, lacking mobile preview options and essential database functionalities.
- Users struggle with data management challenges, including limitations in mobile optimization and manual performance calculations for newsletters.
What Are Recent G2 Reviews of Keela?
"Best Experience for a Small Non-Profit"
Rating: 5.0/5.0 stars
— Dave C.
"User-Friendly Training Videos Made Keela Easy to Learn"
Rating: 4.0/5.0 stars
— Anthony F.
