I find it very user-friendly & appreciate it the availability of resources for guidance & further information that are made easily available.

LiveImpact went above and beyond during onboarding. They asked thoughtful questions, listened closely, and made changes even after we launched to make sure everything worked for us. Now we have one place to register families, send emails, track relationships, and run reports. The integrated communication tools and automatic tagging on forms make it easy to see which families have completed surveys or need follow-up. The reservations feature has also made it much easier to manage our educational programs. And we can now track cross-program participation, which helps us better support families over time.

Live Impact has been a helpful tool for our organization, especially in managing a complex family intake process. The customizability of the platform stands out—it’s allowed us to tailor our workflows without the high costs that typically come with customization. We’ve especially appreciated how well it supports linking multiple family members from a single intake form, which has streamlined a process that would otherwise require significant manual effort. The form management features are also a plus. Being able to create and adjust forms easily, without extra fees or delays, has made it much easier to stay responsive to our evolving needs. Overall, Live Impact has given us flexibility where we needed it most, and we’d recommend it to other nonprofits managing nuanced intake and tracking processes.