Best Feedback Analytics Software - Page 15
Feedback analytics software enables businesses to consolidate and analyze their customer feedback within a single platform. This type of software leverages the capabilities of natural language processing (NLP) software to extract actionable insights from unstructured text data, which can be sourced from a variety of different feedback channels, such as review sites, social media, surveys, and customer service tools. Feedback analytics software helps businesses analyze customer sentiment and uncover trends or patterns, empowering them to take action on feedback and improve customer experience (CX).
Feedback analytics solutions allow users to import feedback through integrations with survey software, social media, and customer service software such as help desk software, live chat software, and enterprise feedback management software. All-in-one feedback analytics solutions offer these integrations in addition to built-in survey capabilities for soliciting customer feedback or reviews. Businesses may also use text analysis software for analyzing other types of unstructured text data; however, feedback analytics software is designed specifically for extracting insights from customer feedback.
To qualify for inclusion in the Feedback Analytics category, a product must:
Featured Feedback Analytics Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- User Satisfaction
- Seller Details
Touchless real-time feedback kiosk Real-time feedback involves capturing the thoughts and feelings of customers at the time of experience or immediately after an interaction. This “in-the-moment” feed
- Overview
- User Satisfaction
- Seller Details
WorkStep reimagines employee engagement for the frontline by shifting from measurement to action. Instead of simply surfacing issues, WorkStep delivers intelligent, hyper-personalized insights and
- Logistics and Supply Chain
- 54% Mid-Market
- 33% Enterprise
249 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Worthix is the first and only conversation-based AI technology tool for customer decision intelligence that powers one-on-one conversations with customers, in any language and at any scale, to identif
- 100% Enterprise
2,318 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Experience a new era in AI-Powered Management with XEBO.Ai (Survey2Connect). We're dedicated to reshaping customer engagement, harnessing AI's power for a holistic experience. Embrace innovation, dive
145 Twitter followers
- Overview
- User Satisfaction
- Seller Details
YOMO is an innovative AI-driven SaaS platform engineered to revolutionize the way businesses interact with and benefit from their meetings. It stands out as a comprehensive solution for enhancing meet
- Overview
- User Satisfaction
- Seller Details
AI-Powered Feedback Management System Capture real-time customer feedback, analyze sentiments, and enhance customer experience with automated feedback collection and analytics Key Modules 1. NPS (N
