Best Experience Management Software - Page 29

How Many Experience Management Software Products Does G2 Track?

Total Products under this Category: 552

Category Stats (Nov 2026)

  • Average Rating: 4.54/5 (↑0.03 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Resonate CX (+0.41%) - Among all products in this category, Resonate CX recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Experience Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 68,600+ Authentic Reviews
  • 552+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Experience Management Software

G2 Grid® for Experience Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Qualtrics Market Research, Reputation, Resonate CX, QuestionPro, Medallia Customer Experience, Dynamics 365 Customer Voice, and ReputationStacker.

Underlying data: [Grid® JSON](https://www.g2.com/categories/experience-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=qualtrics-market-research&focus%5B%5D=reputation&focus%5B%5D=resonate-cx&focus%5B%5D=questionpro&focus%5B%5D=medallia-customer-experience&focus%5B%5D=dynamics-365-customer-voice&focus%5B%5D=reputationstacker)

Review-Analytics

Unlock the power of data with Review Analytics, the all-in-one app designed to revolutionize the way you analyze and utilize reviews about your products and services. Seamlessly capturing and organizing reviews, Review Analytics empowers you to gain invaluable insights, chart historical trends, and stay ahead with real-time alerts. Features: 📊 Comprehensive Analytics: Dive deep into the world of reviews with advanced analytics. Visualize trends, sentiment analysis, and star ratings over time to uncover patterns and make informed decisions. 📈 Historical Charting: Witness the evolution of your product or app’s reputation. Dynamic charts showcase historical review trends, enabling you to understand how user sentiment has changed over weeks, months, and even years. 🎉 Automated NPS & CSAT scores: Automatically compile a complete picture of user opinions and if how they fit within the NPS & CSAT frameworks. 🔍 Smart Review Capture: Effortlessly collect reviews from Amazon, App Stores, and beyond. Review Analytics utilises smart algorithms ensure that no valuable feedback goes unnoticed, giving you a complete picture of user opinions. 🚨 Real-Time Alerts: Stay in control with instant alerts. Set up customized triggers based on specific keywords or rating thresholds, and receive notifications that keep you informed when action is needed. 🧠 Sentiment Analysis: Understand the emotional pulse of your audience. Our cutting-edge sentiment analysis deciphers the nuances of reviews, helping you gauge not only what’s being said, but also how users feel. 🗂️ Organized Dashboard: Tired of sifting through endless reviews? The Review Analytics intuitive dashboard categorizes and organizes reviews, making it effortless to find the information you need at a glance. Whether you’re a product manager, app developer, or business owner, Review Analytics is your indispensable tool for turning reviews into actionable intelligence. Make informed decisions, enhance your product’s reputation, and exceed customer expectations like never before. Sign up to Review Analytics now and take charge of your reviewscape!

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind Review-Analytics?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About Review-Analytics?

AI-generated summary from verified user reviews

Pros
  • Users value the detailed insights from Review-Analytics, especially the sentiment analysis and keyword tracking features.
  • Users value the detailed insights generated from reviews, especially the sentiment analysis and keyword tracking features.
  • Users value the detailed insights from Review-Analytics, especially the sentiment analysis and keyword tracking features.
  • Users value the detailed insights and keyword tracking from Review-Analytics, enhancing their understanding of customer feedback.
Cons
  • Users often experience slow performance when loading large volumes of data, impacting their overall efficiency.

What Are Recent G2 Reviews of Review-Analytics?

ReviewInc

ReviewInc is a platform for reputation and listing management designed to strengthen business reputation, improve local visibility, and simplify review and social media management—all from one dashboard. Used by over 2,000 businesses, ReviewInc helps brands stay visible and consistent across platforms. With ReviewInc, you can: • Generate positive reviews, improve Google rankings, and attract new customers. • Respond to reviews and social media comments in real time. • Centralize listings on major directories for easy customer access. • Use flexible, no-contract plans for easy adaptation. For Resellers and Partners: ReviewInc offers a white-label program that allows you to provide reputation and listing management solutions to clients. Request a free consultation to see the impact on sales and customer engagement. ReviewInc is a partner in building a stronger, more visible brand.

Average Rating: 4.6/5.0

Total Reviews: 19

How Do G2 Users Rate ReviewInc?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind ReviewInc?

  • Seller: ReviewInc
  • Year Founded: 2012
  • HQ Location: Woodland Hills, California
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 47% Medium, 47% Small

What Do G2 Reviewers Say About ReviewInc?

AI-generated summary from verified user reviews

Pros
  • Users rave about the exceptional customer support provided by ReviewInc, enhancing their experience and product mastery.
  • Users commend ReviewInc for its exceptional support team, enhancing the overall experience and maximizing its numerous features.
  • Users praise the effective tracking capabilities of Review Inc, leading to improved customer engagement and review scores.
Cons
  • Users struggle with difficult navigation, often finding it hard to locate features in the program's menus.

What Are Recent G2 Reviews of ReviewInc?

What Are G2 Users Discussing About ReviewInc?

ReviewSpreader

ReviewSpreader helps businesses generate critical feedback and reviews from customers.

Who Is the Company Behind ReviewSpreader?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

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RhythmiqCX

RhythmiqCX is an AI-powered customer experience automation platform that helps businesses handle customer support through chat and voice AI agents, automate queries, and improve response times across channels.

Who Is the Company Behind RhythmiqCX?

Right On Interactive

Technology will always be evolving, but engagement is timeless. Engaged customers generate more revenue and often become your advocates. At Right On Interactive, we’ve seen profitable growth sustained when marketers view engagement as a journey, not just a campaign. So we’ve designed our software to automate the concept of Customer Lifecycle Marketing, providing visibility into who is the best-fit and the most engaged for an organization at each stage of the customer journey — from prospect to raving fan. Our cloud-based solution maps the customer’s entire brand experience, from messaging through product usage. Marketers and sales teams can know exactly where a prospect or customer is in their relationship with a brand, and how best to approach them to maximize lifetime value. At Right On Interactive, we believe in attracting and acquiring the best-fit customers for life.

Average Rating: 4.5/5.0

Total Reviews: 41

How Do G2 Users Rate Right On Interactive?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Right On Interactive?

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 37% Medium, 37% Small

What Do G2 Reviewers Say About Right On Interactive?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Right On Interactive, enhancing workflow and streamlining processes effortlessly.
  • Users praise the easy setup of Right On Interactive, appreciating its user-friendly implementation and streamlined workflow.
Cons
  • Users report campaign issues with the reactionary builder, citing problems with speed and user interface improvements needed.
  • Users note the need for more intuitive access in Right On Interactive, making navigation challenging and cumbersome.
  • Users express concerns about slow performance in the reactionary campaign builder, affecting usability and efficiency.

What Are Recent G2 Reviews of Right On Interactive?

What Are G2 Users Discussing About Right On Interactive?

sandsiv+

SANDSIV gives companies the power to reimagine the organization around customers, deliver greater value, and generate stronger revenue with an enterprise-grade – end-to-end – fully integrated and secure Voice of the Customer software solution. sandsiv+ gathers and harmonizes customer data from any direct or indirect channel, creating an invaluable repository of customer intelligence. AI-powered analytics deliver actionable, easy-to-use insights in real time to key personnel, empowering organizations to act more quickly, responsively, and profitably to customer sentiment. sandsiv+ features a wide range of integration and customization tools, each available through intuitive graphical interfaces. Headquartered in Zurich, Switzerland, SANDSIV works with global partners and has been awarded by leading analytics firms such as Gartner, Frost & Sullivan, Forrester, and Omdia. Clients such as Iberdrola, Deloitte, AXA and Vodafone rely on SANDSIV to collect customer data - anywhere, anytime - and develop deep, real-time analytics that can be used to innovate their business processes.

Who Is the Company Behind sandsiv+?

  • Seller: SANDSIV
  • Year Founded: 2010
  • HQ Location: Zürich, CH
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Sania

Sania es el software de gestión para clínicas y consultorios de Perú. Reúne en un solo lugar la agenda de cada profesional, la historia clínica electrónica según la NTS 139-MINSA (CIE-10 oficial y recetas numeradas según el DS 014-2011-SA), los tratamientos por sesiones y la caja con efectivo, Yape, Plin y transferencia. Se adapta a cada especialidad: odontología (odontograma digital que se llena dictando por voz), fisioterapia (paquetes de sesiones), psicología (tests PHQ-9, GAD-7 y SRQ del MINSA que se califican solos), podología, estética y medicina general. Con el plan Plus, los pacientes reservan solos y reciben el recordatorio de su cita por WhatsApp. Funciona en la computadora, Android y iPhone. Precios en soles desde S/100 al mes, con 30 días de prueba gratis sin tarjeta.

Who Is the Company Behind Sania?

SAP Customer Identity and Access Management

SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement, and personalisation across every touchpoint, channel, and brand. For your business, leverage the unified customer identity to be used across your business, both front office and back office. Increase profitability and growth, at scale. Bonus: Our Enterprise Consent and Preference Management Solution is now part of CIAM B2C Customer Data Solutions: Customer Data Platform, Customer Identity and Access Management (CIAM) for B2C*, Customer Identity and Access Management (CIAM) for B2B*, *Enterprise Consent and Access Management (ECPM) is now part of CIAM

Average Rating: 4.1/5.0

Total Reviews: 29

How Do G2 Users Rate SAP Customer Identity and Access Management?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)

Who Is the Company Behind SAP Customer Identity and Access Management?

  • Seller: SAP
  • Year Founded: 1972
  • HQ Location: Walldorf
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®
  • Ownership: NYSE:SAP
  • Phone: +1 (800) 872-1727

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 47% Large, 37% Medium

What Do G2 Reviewers Say About SAP Customer Identity and Access Management?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the prompt customer support of SAP Customer Identity and Access Management, making problem resolution easy.
  • Users appreciate the ease of use of SAP Customer Identity and Access Management, facilitating quick understanding of customer data.
  • Users appreciate the ease of use of SAP Customer Identity and Access Management, simplifying customer relationship building and analytics.
  • Users appreciate the easy-to-use UI and minimal learning curve, enabling quick adoption and effective utilization.
  • Users appreciate the insightful analytics that enhance understanding of consumers and simplify problem resolution.
Cons
  • Users find the complexity of SAP Customer Identity and Access Management a significant barrier, especially for integration tasks.
  • Users face significant complexity issues with integrating external services, often needing expert assistance for success.
  • Users find the complex setup of SAP Customer Identity and Access Management to be a significant drawback.
  • Users find SAP Customer Identity and Access Management expensive compared to competitors, despite offering similar reliability and branding.
  • Users face significant integration issues with SAP Customer Identity and Access Management, complicating the process of connecting external services.

What Are Recent G2 Reviews of SAP Customer Identity and Access Management?

What Are G2 Users Discussing About SAP Customer Identity and Access Management?

SatisMeter

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different survey templates (NPS, CSAT, CES) to measure satisfaction across multiple touchpoints within the customer journey, or create customized micro surveys to adjust pricing, look at product-market fit, and more. Easily create a survey, set up an event trigger, or target the audience based on their attributes. Then, set a recurring schedule, and review your feedback. Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more). Save time by installing via one-click Segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language. Unlike many other products on the market, SatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys. Best of all, top-tier support services and easy setup make it a favorite of the world's most customer-oriented SaaS companies. So don’t wait—start collecting better customer feedback today.

Average Rating: 4.7/5.0

Total Reviews: 36

How Do G2 Users Rate SatisMeter?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind SatisMeter?

  • Seller: SatisMeter
  • Year Founded: 2014
  • HQ Location: Prague, Czech Republic
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 69% Small, 28% Medium

What Do G2 Reviewers Say About SatisMeter?

AI-generated summary from verified user reviews

Pros
  • Users find SatisMeter's interface easy to use, requiring minimal training for effective implementation.
  • Users find the ease of use of SatisMeter beneficial, requiring minimal training to navigate effectively.
Cons
  • Users face exporting issues, finding it tedious to export surveys individually in CVS format.
  • Users express frustration with poor customer support, finding it difficult to get assistance when needed.
  • Users face survey issues due to limited options, intrusive pop-ups, painful data extraction, and inadequate customer support.

What Are Recent G2 Reviews of SatisMeter?

What Are G2 Users Discussing About SatisMeter?

Saysimple

Saysimple is an omni channel customer communications platform, which enables businesses to connect all channels into one inbox. We help companies shift to effortless customer experiences on all channels. Turning service centers from cost into profit centers.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Saysimple?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Saysimple?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Saysimple?

Scale Xpert

Scale Xpert is the software that puts your SEO and Reddit visibility on autopilot, so you can climb Google without spending a fortune.

Who Is the Company Behind Scale Xpert?

ScholarIQ

ScholarIQ searches 470M+ articles from OpenAlex, ORCID and PubMed — and answers in plain language, with every claim cited to a source you can open. Every inclusion and exclusion criteria is written down and traceable.

Who Is the Company Behind ScholarIQ?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 5, 2026