MH
Michael H.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Good program that is essential for managing customer data."
What do you like best about SAP Customer Identity and Access Management?
It offers an easy-to-use UI. I love that the learning curve is minimal and I was ready to go in no time. When I needed help, customer service was prompt. Using analytics, I've understood many of my consumers. Most problems can be handled through data analysis. Review collected by and hosted on G2.com.
What do you dislike about SAP Customer Identity and Access Management?
Integration with external services presents the greatest barrier for this product. Because of its complexity, you should consult an expert before attempting integration. It would be beneficial if this procedure could be made easier. Review collected by and hosted on G2.com.