# ReviewInc Reviews **Vendor:** ReviewInc **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 19 ## About ReviewInc ReviewInc is a platform for reputation and listing management designed to strengthen business reputation, improve local visibility, and simplify review and social media management—all from one dashboard. Used by over 2,000 businesses, ReviewInc helps brands stay visible and consistent across platforms. With ReviewInc, you can: • Generate positive reviews, improve Google rankings, and attract new customers. • Respond to reviews and social media comments in real time. • Centralize listings on major directories for easy customer access. • Use flexible, no-contract plans for easy adaptation. For Resellers and Partners: ReviewInc offers a white-label program that allows you to provide reputation and listing management solutions to clients. Request a free consultation to see the impact on sales and customer engagement. ReviewInc is a partner in building a stronger, more visible brand. ## ReviewInc Pros & Cons **What users like:** - Users praise Review Inc for its **exceptional customer support** , which significantly enhances their experience and product mastery. (1 reviews) - Users appreciate the **dedicated support team** of Review Inc, enhancing their experience and guiding them through its features. (1 reviews) - Users praise the **effective tracking** features of Review Inc, significantly boosting customer feedback and service scores. (1 reviews) **What users dislike:** - Users report **difficult navigation** in ReviewInc, finding it challenging to locate various features within the program. (1 reviews) ## ReviewInc Reviews ### 1. Fantastic software packed with features **Rating:** 5.0/5.0 stars **Reviewed by:** Lee R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about ReviewInc?** Review Inc is an amazing product. First, it is loaded with features. After using it for several months, I am still learning new things it does. Each function seems to be very well-thought-out and leads to clear results. I got this product to help reach out to my customers so that they could comment on our service in online reviews. This process has worked very well and we have significantly improved our scores. Perhaps the best feature is that they have a support team like no other. Crystal has patiently worked over several sessions to help me discover the richness of this product. Well done, Review Inc! **What do you dislike about ReviewInc?** I don't find the menus intuitive. The program is loaded with features, but sometimes it is hard to find them. **What problems is ReviewInc solving and how is that benefiting you?** Increasing our profile online. ### 2. Would Refer Others to Use Review Inc. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about ReviewInc?** What's helpful is that I am able to upload a number of contacts at a single time by using a simple template. This saves me a tremendous amount of time. **What do you dislike about ReviewInc?** If there was a way to extract info from a scheduling software like Patient Now or NexTech, it would eliminate the need for having to manually input patient info. **What problems is ReviewInc solving and how is that benefiting you?** I am able to ask for multiple reviews at a time by sending an email template, vs. reaching out to patients individually. We have received more positive reviews with Review Inc. than without using it. ### 3. Easy to sue and very accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew C. | Director of Customer Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about ReviewInc?** I like the reports function in order to stay abrest of the reviews that are coming in from multiple sites. I like the fact that I can submit 120 customers per month in order to generate positive and negative private and public feedback. Monitoring is much easier using this platform than others. **What do you dislike about ReviewInc?** I wish we could submit more than 120 for the price we are paying. Otherwise there is little that can be done to make your site better. I am very pleased thus far and will continue to use ReviewInc. **Recommendations to others considering ReviewInc:** Remember that ReviewInc collects reviews from all public reviw sites and that when reviews are updated it may take a few days to get the update at ReviewInc. No worries they are always on top of this and are extremely accurate and a great way to track your overall score for reviews. **What problems is ReviewInc solving and how is that benefiting you?** With ReviewInc I am able to easily see and resolve the majority of my negative reviews from one platform. The easy to see format ensures accuracy and effectiveness in my research. This site is a saving grace for our company and we truly love using the services you all provide. ### 4. Awesome Review System for our Client Websites **Rating:** 5.0/5.0 stars **Reviewed by:** Max M. | Wev Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about ReviewInc?** We now create a Reviews page on each of our client's websites do display testimonials their clients have given them. We make this part of our Local SEO package and it's a client favorite. Then we have our clients send the link out to their clients, and ask them for their reviews - most are happy to give the feedback. **What do you dislike about ReviewInc?** Some of the Schema markup has issues, buy we have been in contact with the support team and they have fixed it right up. Other than that I personally don't have any complaints, and the one issue I did have has beeen fixed. **What problems is ReviewInc solving and how is that benefiting you?** A huge benefit is automating the entire review process for our clients. Instead of having the client collect reviews, send them over to us, and then having to manually add them to each clients site, our client just sends out the link for clients to leave feedback and it's all automatically added to the client site after we add the widget code. No more having to go back and update everytime a new review is left. ### 5. My Experience with Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about ReviewInc?** Simplicity and ease of support from the people I have worked with for years. **What do you dislike about ReviewInc?** I wouldn't say a dislike as much as the platform can aesthetically look a little better in staying competitive. **What problems is ReviewInc solving and how is that benefiting you?** It helps me to add another opportunity to service my clients. ### 6. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about ReviewInc?** The support & marketing team is great & helpful **What do you dislike about ReviewInc?** The conversion rate could be better as we don't get many reviews **What problems is ReviewInc solving and how is that benefiting you?** Getting more positive reviews. ### 7. Great platform to view & respond to reviews in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about ReviewInc?** Ease of responding to Google & Facebook reviews. Also the word clouds & ability to set location filters. **What do you dislike about ReviewInc?** Not able to connect to Yelp/TripAdvisor integration. However, it is convenient to be able to see all of the reviews there, rather than having to keep checking those sites continuously. **Recommendations to others considering ReviewInc:** Great platform to collect all Google My Business listings and Facebook pages into one for ease of responding to reviews. **What problems is ReviewInc solving and how is that benefiting you?** Certain locations were not responding to reviews/not having the "time" to login to all of the platforms to respond. Ability to respond all at once making it easier for everyone on the different teams. **Official Response from Nate Kozlowski:** > Thanks for the feedback! ### 8. Quality Product, and Superb Support Team **Rating:** 4.0/5.0 stars **Reviewed by:** David B. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2019 **What do you like best about ReviewInc?** The platform does what is expected, helps secure positive review, but also offers some extra goodies too like a website embed widget, and incredible support. **What do you dislike about ReviewInc?** Things aren't aesthetically pleasing with the platform, and some features could stand some reworking. More conditional logic options built into the solicitation workflow would be nice. **Recommendations to others considering ReviewInc:** Understand the workflow options completely during the trial, and think of implementation methods well in advance. **What problems is ReviewInc solving and how is that benefiting you?** To support our GMB listings, by asking for reviews! ### 9. Amazing company **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan O. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about ReviewInc?** They have helped increase our positive reviews across all the platforms. They are also helping us identify areas where we need to improve. **What do you dislike about ReviewInc?** There is no downside to using them for our company. **Recommendations to others considering ReviewInc:** Don't hesitate to get started with them. They have really made our customer service better and improved our online ratings. **What problems is ReviewInc solving and how is that benefiting you?** We are getting nearly real-time feedback from customers and are able to improve our customer service dramatically. ### 10. Crystal was very helpful in answering my questions! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about ReviewInc?** Review Inc has an easy way of tracking what accounts have been emailed and which ones haven't which is extremely convenient! The process of uploading contacts is also quick and doesn't take a lot of time out of the work day, which is important! **What do you dislike about ReviewInc?** There are lots of tabs, which makes the website a bit confusing if not used daily. **What problems is ReviewInc solving and how is that benefiting you?** We were confused as to why our emails weren't showing as "delivered", but Crystal clarified with specifics as to how the process works with timezones which was very helpful! **Official Response from Nate Kozlowski:** > Thanks for the review! We do recommend using the website frequently to learn all of the functions. ### 11. Best in class **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about ReviewInc?** The ease of use and functionality makes this software easy for a beginner to set up and begin receiving feedback, reviews, and reporting easily. **What do you dislike about ReviewInc?** Setting up automation can be tricky, but that issue more often than not seems to be related to the CRM capabilities and not related to Review Inc. **What problems is ReviewInc solving and how is that benefiting you?** Easily gaining client feedback, quickly addressing issues and acquiring more online reviews. ### 12. ReviewInc **Rating:** 3.5/5.0 stars **Reviewed by:** Dave B. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2020 ### 13. Solid performance and progressive year after year **Rating:** 5.0/5.0 stars **Reviewed by:** Michael N. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2021 **What do you like best about ReviewInc?** Great support when you need them. Product is straightforward and progressive. It has made a very positive impact on my business! A worthy investment. **What do you dislike about ReviewInc?** I have not personally experienced a downside of using the product. **What problems is ReviewInc solving and how is that benefiting you?** It has dramatically helped our business grow year over year. Allows us to share feedback with others easily. ### 14. Review inc has been a blessing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2021 **What do you like best about ReviewInc?** - they track all of our reviews - we get an updated screenshot weekly we can see a graph of star ratings **What do you dislike about ReviewInc?** nothing- everything is great we really injoy **What problems is ReviewInc solving and how is that benefiting you?** WE have been able to show our technicians their ratings - it has been so helpful **Official Response from Nate Kozlowski:** > Thanks for the review! ### 15. Simple and easy to review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about ReviewInc?** I love that ReviewInc is simple, intuitive, and powerful. **What do you dislike about ReviewInc?** No downsides to using ReviewInc...it has been nothing but helpful in all of my reputation management needs. **What problems is ReviewInc solving and how is that benefiting you?** Businesses need positive feedback from users. In today's democratization of solutions, people stand out based on their reviews. In order to do that we need simple and powerful reputation management that is easy for any and all users. ReviewInc does this perfectly and powerfully. ### 16. Great service with excellent tools for generating and tracking reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2020 **What do you like best about ReviewInc?** Easily generate experiences for generating and managing reviews online. **What do you dislike about ReviewInc?** The interface can be a little confusing to navigate until you get used to it. **What problems is ReviewInc solving and how is that benefiting you?** Able to manager our reputation online and generate an accurate view of customer experiences through review. Even helps to see what customers are saying on negative reviews so you know where to improve. ### 17. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2020 **What do you like best about ReviewInc?** A one stop shop to glance at all review outlets. **What do you dislike about ReviewInc?** Some reviews do not transfer over to review inc in real time or at all. **What problems is ReviewInc solving and how is that benefiting you?** Communication with staff regarding reviews is key. We use this as a tool to improve performance and acknowledge great performance. ### 18. Overall idea of Review Inc. is great but the backend is less than great... **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2020 **What do you like best about ReviewInc?** I like that ability to capture reviews before they hit the public floor and asking a few questions before a review is made is helpful information. **What do you dislike about ReviewInc?** The back end isn't very user friendly and the reports aren't exactly what I am looking for. **What problems is ReviewInc solving and how is that benefiting you?** Whether a client is having a positive process or one with hiccups we are able to capture that information quickly before it becomes an issue. ### 19. Best Reputation Software available **Rating:** 5.0/5.0 stars **Reviewed by:** John E. | Marketing Manager, Machinery, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2018 **What do you like best about ReviewInc?** The ReviewInc.com software is very simple to use, easy to implement, software that actually works.The staff care about giving you the best customer service and support imaginable . **What do you dislike about ReviewInc?** I have been using the software Since 2015. I have yet to find anything wrong with the software. **Recommendations to others considering ReviewInc:** ReviewInc.com is an amazing company. I have seen companies online repuation go from a 1.9 star to a 4.3 in matter of months. Just because you have to ask for reviews! No one writes reviews for positive situations. **What problems is ReviewInc solving and how is that benefiting you?** Net Promoter Score and low number of reviews. ## ReviewInc Discussions - [What is ReviewInc used for?](https://www.g2.com/discussions/what-is-reviewinc-used-for) - [View ReviewInc pricing details and edition comparison](https://www.g2.com/products/reviewinc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+13%3A12%3A07+-0500&secure%5Bsession_id%5D=fa6dd698-c7a2-46b9-9634-986bea79da37&secure%5Btoken%5D=fa2dfa72a722f5dcf9621f2d5e483934eef4325435e4512805b9149e80ae17d3&format=llm_user) ## ReviewInc Features **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Reporting** - Corporate Reporting - Dashboard **In-House Management** - Employee Performance **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top ReviewInc Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,930 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.6/5.0 (2,405 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.6/5.0 (2,012 reviews)