# Best Donor Management Software *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Donor management software is used by nonprofit organizations to manage relationships with donors. It enables organizations to manage donor information, including donations, volunteer work, etc., and use that information to devise personalized strategies for donor retention. Depending on the fundraising strategy of the organization, this type of software can be used to invite donors to donate online, in person at fundraising events, or to use other payment methods such as check, electronic transfer, and more. Multichannel communication is also an important part of maintaining the relationship between not for profits and donors. Donor management software needs to integrate with [donor prospect research](https://www.g2.com/categories/donor-prospect-research) software in order to have up to date information about donors available. Also, integration with [nonprofit accounting](https://www.g2.com/categories/nonprofit-accounting) and [fundraising](https://www.g2.com/categories/fundraising) software helps organizations match donors with fundraising programs and track payments. To qualify for inclusion in the Donor Management category, a product must: - Manage donor information and donations history - Include options to communicate with donors on multiple channels - Deliver value proposition management functionality - Allow users to create workflows that facilitate donors’ contributions - Provide acknowledgment letters and tax receipts - Analyze donor activity and contributions to the organization ## Top Donor Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Givebutter](https://www.g2.com/products/givebutter/reviews) | 4.7/5.0 (2,139 reviews) | All-in-one nonprofit donor engagement and fundraising | "[No-Code Setup That Saves Time and Money](https://www.g2.com/survey_responses/givebutter-review-12925463)" | | 2 | [Donorbox](https://www.g2.com/products/donorbox/reviews) | 4.6/5.0 (1,493 reviews) | Embeddable donation forms with recurring-giving automation | "[Ideal for recurring donations - professional interface, but sometimes the site bugs](https://www.g2.com/survey_responses/donorbox-review-13046016)" | | 3 | [Zeffy](https://www.g2.com/products/zeffy/reviews) | 4.9/5.0 (1,035 reviews) | Fee-free nonprofit donor tracking and fundraising | "[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)" | | 4 | [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5.0 (890 reviews) | Donor retention tracking with constituent engagement timelines | "[Easy for Non-Technical Teams, Straightforward Reporting, and Great Customization](https://www.g2.com/survey_responses/bloomerang-crm-review-13106603)" | | 5 | [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | 4.1/5.0 (82 reviews) | Nonprofit donor and fundraising CRM workflows | "[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)" | | 6 | [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) | 3.9/5.0 (621 reviews) | Constituent-centric fundraising CRM with moves management | "[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)" | | 7 | [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) | 4.6/5.0 (414 reviews) | All-in-one nonprofit donor stewardship and fundraising | "[Network for Good: Reliable, Easy-to-Use Fundraising Platform with Exceptional Support](https://www.g2.com/survey_responses/bonterra-network-for-good-review-13053558)" | | 8 | [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | 4.2/5.0 (428 reviews) | All-in-one nonprofit donor lifecycle automation | "[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)" | | 9 | [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) | 4.3/5.0 (101 reviews) | Donor tracking within membership-operations workflows | "[Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized](https://www.g2.com/survey_responses/daxko-operations-review-12855783)" | | 10 | [Fundraise Up](https://www.g2.com/products/fundraise-up/reviews) | 4.8/5.0 (85 reviews) | AI-optimized donor conversion and recurring giving | "[Feature-Rich Fundraising Solution with Fantastic Support](https://www.g2.com/survey_responses/fundraise-up-review-12876405)" | ## G2 Grid® for Donor Management Software ![G2 Grid® for Donor Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/donor-management/grids.png?focus%5B%5D=97514&focus%5B%5D=56227&focus%5B%5D=144315&focus%5B%5D=14487&focus%5B%5D=4432&focus%5B%5D=51407&focus%5B%5D=14615&focus%5B%5D=4435) Highlighted products: Givebutter, Donorbox, Zeffy, Bloomerang CRM, Blackbaud Raiser's Edge NXT, Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud), Bonterra Network for Good, and Neon CRM. Underlying data: [Grid® JSON](https://www.g2.com/categories/donor-management/grids.json?focus%5B%5D=givebutter&focus%5B%5D=donorbox&focus%5B%5D=zeffy&focus%5B%5D=bloomerang-crm&focus%5B%5D=blackbaud-raiser-s-edge-nxt&focus%5B%5D=agentforce-nonprofit-formerly-salesforce-nonprofit-cloud&focus%5B%5D=bonterra-network-for-good&focus%5B%5D=neon-one-llc-neon-crm) ## How Many Donor Management Software Products Does G2 Track? **Total Products under this Category:** 185 ### Category Stats (Jul 2026) - **Average Rating**: 4.31/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: DonorSnap (+1.88%) - Among all products in this category, DonorSnap recorded the largest rating increase compared to last month *Last updated: July 16, 2026* ## How Does G2 Rank Donor Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 16,800+ Authentic Reviews - 185+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Donor Management Software Is Best for Your Use Case? - **Leader:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Highest Performer:** [Funraise](https://www.g2.com/products/funraise/reviews) - **Easiest to Use:** [Zeffy](https://www.g2.com/products/zeffy/reviews) - **Top Trending:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Best Free Software:** [Givebutter](https://www.g2.com/products/givebutter/reviews) --- **Sponsored** ### Unanet GovCon Unanet is the leader in AI-first ERP and growth software for project-based businesses. Trusted by more than 4,200 government contractor, architecture, engineering, and construction firms, Unanet unifies financials, projects, and pursuits with built-in automation and compliance—all supported by a dedicated customer success team. This empowers leaders to make confident, real-time decisions that drive growth from pipeline to profit. Unanet GovCon serves as an all-in-one solution that combines Professional Services Automation (PSA) and Project Portfolio Management (PPM) functionalities with robust financial tools. This integration allows organizations to effectively plan, monitor, and manage their projects and workforce. Additionally, Unanet offers specialized software for Inventory and Manufacturing management, as well as a distinctive Subcontractor Management Portal, catering to the diverse needs of Government Contractors. One of the standout features of Unanet is its powerful and customizable dashboards within the Analytics suite. These dashboards provide organizations with enhanced visibility and control over their operations, enabling real-time data analysis and trend identification. Users can interact dynamically with their data, which facilitates timely and strategic business decisions. This level of insight is crucial for organizations looking to optimize their project management and operational efficiency. Furthermore, Unanet Connect distinguishes itself as the industry’s first and only open integration marketplace. This platform extends beyond traditional APIs, offering seamless integration with hundreds of prebuilt connectors to various Enterprise Resource Planning (ERP) systems. This capability allows organizations to effortlessly connect their existing tools and systems, enhancing data flow and operational coherence. Overall, Unanet stands out in the project management software category by providing a tailored solution for Government Contractors, combining essential functionalities with user-friendly features and robust support. Its focus on compliance, financial clarity, and operational automation makes it an invaluable asset for organizations seeking to enhance their project management capabilities and drive growth. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=483&secure%5Bchosen_at%5D=2026-07-16T19%3A43%3A22Z&secure%5Bdisplayable_resource_id%5D=635&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=3381&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3381&secure%5Bresource_id%5D=483&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdonor-management%3Fpage%3D10&secure%5Btoken%5D=5f06431707d233bedd245a10fe0fcbb8cde01b218a33171a2345fa216dda10d7&secure%5Burl%5D=https%3A%2F%2Funanet.com%2Ferp-for-govcon%2F&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Donor Management Software Products in 2026? ### 1. [Givebutter](https://www.g2.com/products/givebutter/reviews) Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛 **Average Rating:** 4.7/5.0 **Total Reviews:** 2,139 **How Do G2 Users Rate Givebutter?** - **Reporting:** 8.5/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.7/10 (Category avg: 8.3/10) **Who Is the Company Behind Givebutter?** - **Seller:** [Givebutter](https://www.g2.com/sellers/givebutter) - **Company Website:** https://www.givebutter.com - **Year Founded:** 2016 - **HQ Location:** Wilmington, DE - **LinkedIn® Page:** https://www.linkedin.com/company/givebutter/about (177 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 83% Small-Business, 11% Mid-Market #### What Are Givebutter's Pros and Cons? **Pros:** - Ease of Use (397 reviews) - Fundraising (216 reviews) - Intuitive (169 reviews) - Easy Setup (164 reviews) - Setup Ease (140 reviews) **Cons:** - Missing Features (82 reviews) - Donation Management (63 reviews) - High Fees (52 reviews) - Limited Customization (52 reviews) - Limited Features (46 reviews) ### What Do G2 Reviewers Say About Givebutter? *AI-generated summary from verified user reviews* **Pros:** - Users find Givebutter incredibly **easy to use** , allowing quick setup and seamless integration for fundraising efforts. - Users highlight the **user-friendly fundraising features** of Givebutter, making event management and donor tracking effortless. - Users praise the **intuitive interface** of Givebutter, making fundraising and donor communication effortlessly efficient. - Users find the **easy setup** of Givebutter allows quick and effective campaign management for fundraising success. - Users praise the **easy setup** of Givebutter, finding it simple and intuitive even for first-time users. **Cons:** - Users find that the **missing features** in Givebutter can complicate processes and slow down campaign creation. - Users experience **issues with pledge management** , including lost funds and cumbersome mobile usage hindering donations. - Users express concern over the **high credit card fees** , feeling it unfairly affects both donors and nonprofits. - Users find the **limited customization** options frustrating, particularly regarding donation pages and campaign forms. - Users find the **limited features** of Givebutter cumbersome, particularly in contact imports and campaign management. #### What Are Recent G2 Reviews of Givebutter? **"[No-Code Setup That Saves Time and Money](https://www.g2.com/survey_responses/givebutter-review-12925463)"** **Rating:** 4.0/5.0 stars *— Angela F.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-12925463) --- **"[Givebutter: User-Friendly Fundraising Platform - Rising Leader in the Development Industry](https://www.g2.com/survey_responses/givebutter-review-13111971)"** **Rating:** 5.0/5.0 stars *— Thavy H.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-13111971) --- #### What Are G2 Users Discussing About Givebutter? - [What is Givebutter used for?](https://www.g2.com/discussions/what-is-givebutter-used-for) - 4 comments - [What does Givebutter do?](https://www.g2.com/discussions/what-does-givebutter-do) - 6 comments - [What is give butter?](https://www.g2.com/discussions/what-is-give-butter) - 2 comments - [Is Give butter safe?](https://www.g2.com/discussions/is-give-butter-safe) - 3 comments - [How much does Givebutter cost?](https://www.g2.com/discussions/how-much-does-givebutter-cost) - 5 comments ### 2. [Donorbox](https://www.g2.com/products/donorbox/reviews) Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,493 **How Do G2 Users Rate Donorbox?** - **Reporting:** 8.5/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.3/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.5/10 (Category avg: 8.3/10) **Who Is the Company Behind Donorbox?** - **Seller:** [Donorbox](https://www.g2.com/sellers/donorbox-422bc4ae-80a0-47f5-8605-804bfe247faa) - **Company Website:** https://donorbox.org - **Year Founded:** 2014 - **HQ Location:** Arlington County, Virginia - **Twitter:** @Donorbox (6,037 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3704931/ (151 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 86% Small-Business, 3% Mid-Market #### What Are Donorbox's Pros and Cons? **Pros:** - Ease of Use (442 reviews) - Easy Setup (349 reviews) - Setup Ease (300 reviews) - Donations Management (236 reviews) - Fundraising (175 reviews) **Cons:** - High Fees (110 reviews) - Donation Management (100 reviews) - Pricing Issues (92 reviews) - Payment Issues (72 reviews) - Limited Customization (69 reviews) ### What Do G2 Reviewers Say About Donorbox? *AI-generated summary from verified user reviews* **Pros:** - Users commend Donorbox for its **ease of use** , facilitating a smooth donation and setup process. - Users love the **easy setup** of Donorbox, making fundraising efficient and accessible for their organizations. - Users appreciate the **setup ease** of Donorbox, allowing quick installation and efficient fundraising without complications. - Users find **Donations Management** easy to use, appreciating the cost-effective and functional features for their charities. - Users value the **affordable fees** and quick setup of Donorbox, making fundraising easy and effective for their organizations. **Cons:** - Users are frustrated by the **high fees** that diminish their donations, impacting essential funding for nonprofits. - Users express concern over **transaction fees** that reduce the overall impact of smaller donations to their causes. - Users find the **pricing issues** challenging, especially with additional costs for integrations and premium features. - Users express frustration over **payment issues** , including fees and the need for multiple accounts for transactions. - Users feel there is a lack of **customization options** in Donorbox, limiting their ability to tailor it to their needs. #### What Are Recent G2 Reviews of Donorbox? **"[Ideal for recurring donations - professional interface, but sometimes the site bugs](https://www.g2.com/survey_responses/donorbox-review-13046016)"** **Rating:** 4.0/5.0 stars *— ASBL On est ensemble .* [Read full review](https://www.g2.com/survey_responses/donorbox-review-13046016) --- **"[International Donations Made Easy, Needs Better Customization](https://www.g2.com/survey_responses/donorbox-review-12923887)"** **Rating:** 5.0/5.0 stars *— Aliesha V.* [Read full review](https://www.g2.com/survey_responses/donorbox-review-12923887) --- #### What Are G2 Users Discussing About Donorbox? - [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor) - [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut) - [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox) - [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm) ### 3. [Zeffy](https://www.g2.com/products/zeffy/reviews) Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,035 **How Do G2 Users Rate Zeffy?** - **Reporting:** 9.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.6/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.4/10 (Category avg: 8.3/10) **Who Is the Company Behind Zeffy?** - **Seller:** [Zeffy](https://www.g2.com/sellers/zeffy-0fff6cf3-999d-4024-9587-e9575dd1d531) - **Company Website:** https://www.zeffy.com/ - **Year Founded:** 2017 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/zeffy/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 56% Small-Business, 3% Mid-Market #### What Are Zeffy's Pros and Cons? **Pros:** - Ease of Use (499 reviews) - No Fees (323 reviews) - Easy Setup (297 reviews) - Setup Ease (264 reviews) - Fundraising (240 reviews) **Cons:** - Missing Features (69 reviews) - Donation Management (64 reviews) - Limitations (56 reviews) - Donation Issues (51 reviews) - Limited Customization (48 reviews) ### What Do G2 Reviewers Say About Zeffy? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Zeffy, making it simple for various event and fundraising needs. - Users appreciate the **no fees** aspect of Zeffy, enabling non-profits to retain more funds and streamline transactions. - Users rave about the **easy setup** of Zeffy, making it simple to launch and manage fundraising campaigns. - Users find the **initial setup of Zeffy very easy** , enabling quick campaign creation and organization for their nonprofits. - Users value Zeffy for its **free fundraising platform** , which enhances donation management and supports nonprofit missions effectively. **Cons:** - Users express concerns about **missing features** , particularly regarding item categorization and enhanced donation options in Zeffy. - Users find Zeffy's **donation management confusing** , complicating the process of opting out of the contribution fee. - Users experience **integration limitations** with Zeffy, affecting design flexibility and overall campaign complexity. - Users find **donation tracking and platform fees problematic** , complicating reconciliation and feeling pushy towards additional contributions. - Users find that **limited customization** options in Zeffy restrict their ability to personalize forms and workflows effectively. #### What Are Recent G2 Reviews of Zeffy? **"[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)"** **Rating:** 4.0/5.0 stars *— denise c.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-9950169) --- **"[A Game-Changer for Our Small Nonprofit](https://www.g2.com/survey_responses/zeffy-review-13085173)"** **Rating:** 5.0/5.0 stars *— Jennifer C.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-13085173) --- ### 4. [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. **Average Rating:** 4.6/5.0 **Total Reviews:** 890 **How Do G2 Users Rate Bloomerang CRM?** - **Reporting:** 9.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.9/10 (Category avg: 8.3/10) **Who Is the Company Behind Bloomerang CRM?** - **Seller:** [Bloomerang Giving Platform](https://www.g2.com/sellers/bloomerang-giving-platform) - **Company Website:** https://bloomerang.co - **Year Founded:** 2012 - **HQ Location:** Indianapolis - **Twitter:** @bloomerangTech (7,701 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2675499/ (577 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 81% Small-Business, 18% Mid-Market #### What Are Bloomerang CRM's Pros and Cons? **Pros:** - Ease of Use (28 reviews) - Report Generation (14 reviews) - Reporting (14 reviews) - Intuitive (13 reviews) - Customer Support (12 reviews) **Cons:** - Email Functionality (7 reviews) - Limited Customization (7 reviews) - Limited Features (7 reviews) - Email Management (6 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About Bloomerang CRM? *AI-generated summary from verified user reviews* **Pros:** - Users find Bloomerang to be **incredibly easy to use** , enhancing their experience with robust, user-friendly features. - Users value the **report generation capabilities** of Bloomerang, enabling them to easily access and customize essential data. - Users value the **robust reporting features** in Bloomerang, enabling easy access to accurate and customizable data. - Users love the **intuitive interface** of Bloomerang CRM, making navigation and reporting seamless and enjoyable. - Users praise Bloomerang's **incredible customer support** , noting responsiveness and helpfulness in addressing queries and issues. **Cons:** - Users find the **email functionality lacking** , seeking more customization options and robust features compared to competitors. - Users find **limited customization** in Bloomerang CRM, especially regarding email templates and feature flexibility. - Users express frustration over **limited features** in Bloomerang CRM, hindering customization and integration capabilities. - Users are disappointed with the **limited email capabilities** of Bloomerang, wishing for more robust features. - Users find the **steep learning curve** of Bloomerang CRM challenging, especially with infrequent usage and limited training support. #### What Are Recent G2 Reviews of Bloomerang CRM? **"[Easy for Non-Technical Teams, Straightforward Reporting, and Great Customization](https://www.g2.com/survey_responses/bloomerang-crm-review-13106603)"** **Rating:** 5.0/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-13106603) --- **"[Bloom’s QuickBooks Integration & Mission Team Management Saves Us 45 Hours a Week](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942)"** **Rating:** 5.0/5.0 stars *— Julie S.* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942) --- #### What Are G2 Users Discussing About Bloomerang CRM? - [What is Bloomerang used for?](https://www.g2.com/discussions/what-is-bloomerang-used-for) - [What is Qgiv used for?](https://www.g2.com/discussions/what-is-qgiv-used-for) - [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) - 1 comment - [What does Qgiv do?](https://www.g2.com/discussions/what-does-qgiv-do) - [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) - 1 comment ### 5. [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised **Average Rating:** 4.1/5.0 **Total Reviews:** 82 **How Do G2 Users Rate Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Reporting:** 8.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.6/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.1/10 (Category avg: 8.3/10) **Who Is the Company Behind Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) - **Ownership:** NYSE:CRM **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 62% Small-Business, 34% Mid-Market #### What Are Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)'s Pros and Cons? **Pros:** - Customizability (2 reviews) - Customization (2 reviews) - Features (2 reviews) - CRM Integration (1 reviews) - Data Storage (1 reviews) **Cons:** - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) - Difficult Learning Curve (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) ### What Do G2 Reviewers Say About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **customizability** of Agentforce Nonprofit, enabling tailored solutions for fundraising and program management. - Users value the **customization options** in Agentforce Nonprofit, enhancing fundraising and program management efficiency. - Users value the **customizability and extensive features** of Agentforce Nonprofit, enhancing fundraising and program management seamlessly. - Users appreciate the **customizable CRM integration** of Agentforce Nonprofit, enhancing program management and transaction efficiency. - Users value the **data storage capabilities** of Agentforce Nonprofit, enabling efficient information retrieval and access. **Cons:** - Users find the **confusing terminology** in Agentforce Nonprofit challenging, though training improves overall usability. - Users find the **difficult learning** curve challenging, as it differs from other Salesforce products. - Users find a **difficult learning curve** with Agentforce Nonprofit, needing time to adjust to its unique features. - Users find the **expensive billing process** to be aggressive, along with subpar implementation and customer service. - Users find the **high fees** and aggressive billing process detrimental to their experience with Agentforce Nonprofit. #### What Are Recent G2 Reviews of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? **"[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)"** **Rating:** 5.0/5.0 stars *— Julio E. R.* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107) --- **"[A Win-Win Start: 10 Free Licenses to Try Before You Invest](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424) --- #### What Are G2 Users Discussing About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? - [What is Salesforce for Ngo?](https://www.g2.com/discussions/what-is-salesforce-for-ngo) - [Which non profits use Salesforce?](https://www.g2.com/discussions/which-non-profits-use-salesforce) - [What is the Salesforce Nonprofit Success Pack?](https://www.g2.com/discussions/what-is-the-salesforce-nonprofit-success-pack) - [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) - 1 comment ### 6. [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. **Average Rating:** 3.9/5.0 **Total Reviews:** 621 **How Do G2 Users Rate Blackbaud Raiser's Edge NXT?** - **Reporting:** 7.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.2/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 6.5/10 (Category avg: 8.3/10) **Who Is the Company Behind Blackbaud Raiser's Edge NXT?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Company Website:** https://www.blackbaud.com/ - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Development Associate, Development Coordinator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 49% Mid-Market, 41% Small-Business #### What Are Blackbaud Raiser's Edge NXT's Pros and Cons? **Pros:** - Ease of Use (69 reviews) - Intuitive (30 reviews) - User Experience (29 reviews) - Features (25 reviews) - Donor Management (24 reviews) **Cons:** - Missing Features (34 reviews) - Database Issues (19 reviews) - Limited Features (18 reviews) - Limitations (17 reviews) - Limited Access (15 reviews) ### What Do G2 Reviewers Say About Blackbaud Raiser's Edge NXT? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Blackbaud Raiser's Edge NXT enhances their fundraising experience significantly. - Users find the **intuitive design** of Blackbaud Raiser's Edge NXT makes it accessible for all, even novices. - Users appreciate the **intuitive design** of Blackbaud Raiser's Edge NXT, making it easy for newcomers and experienced users alike. - Users value the **flexible and feature-rich design** of Blackbaud Raiser's Edge NXT, enhancing their fundraising capabilities. - Users value the **comprehensive donor management capabilities** of Blackbaud Raiser's Edge NXT for streamlined fundraising operations. **Cons:** - Users find the **missing database functionalities** frustrating, wishing for enhancements like event form customization options. - Users find **database issues** frustrating, as key functionalities from the database view are missing in WebView. - Users find the **limited features** of Blackbaud Raiser's Edge NXT frustrating, wishing for more comprehensive functionalities. - Users find the **limited functionality in WebView** frustrating, requiring extra steps and workarounds for tasks. - Users desire **limited access** to features and integrations in Raiser's Edge NXT, impacting overall functionality and usability. #### What Are Recent G2 Reviews of Blackbaud Raiser's Edge NXT? **"[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)"** **Rating:** 4.0/5.0 stars *— Rhiannon A.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217) --- **"[Industry Leader Trying to Modernize](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016)"** **Rating:** 4.0/5.0 stars *— Daniel S.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016) --- #### What Are G2 Users Discussing About Blackbaud Raiser's Edge NXT? - [What is Blackbaud Raiser's Edge NXT used for?](https://www.g2.com/discussions/what-is-blackbaud-raiser-s-edge-nxt-used-for) - [How much does Raiser's Edge NXT cost?](https://www.g2.com/discussions/how-much-does-raiser-s-edge-nxt-cost) - [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments - [Is Raiser's Edge a CRM database?](https://www.g2.com/discussions/is-raiser-s-edge-a-crm-database) - [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment ### 7. [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) Reach your fundraising goals, connect with supporters, and advance your mission with Bonterra Network for Good all-in-one fundraising software. Overwhelmed by messy spreadsheets, toggling between applications, or tripping over complex and unnecessary features that aren’t worth paying for? Network for Good brings together all the tools, features, and guidance you need so you can confidently raise funds and build strong donor relationships. Built for small and growing nonprofits, only Network for Good is designed to help you become a better fundraiser. Get donor management, powerful communication tools, online fundraising features, and more—all in one integrated software. Plus, our best-in-class onboarding, customer service, and data migration are always included. **Average Rating:** 4.6/5.0 **Total Reviews:** 414 **How Do G2 Users Rate Bonterra Network for Good?** - **Reporting:** 8.6/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.1/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.9/10 (Category avg: 8.3/10) **Who Is the Company Behind Bonterra Network for Good?** - **Seller:** [Bonterra](https://www.g2.com/sellers/bonterra) - **Company Website:** https://www.bonterratech.com/ - **Year Founded:** 2022 - **HQ Location:** Austin, United States - **Twitter:** @BonterraTech (922 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bonterra-tech/ (1,322 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Development Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 87% Small-Business, 11% Mid-Market #### What Are Bonterra Network for Good's Pros and Cons? **Pros:** - Ease of Use (25 reviews) - Features (18 reviews) - Donor Management (15 reviews) - Customer Support (14 reviews) - Donations Management (13 reviews) **Cons:** - Confusion (6 reviews) - Limited Customization (6 reviews) - Missing Features (6 reviews) - High Fees (5 reviews) - Difficult Setup (4 reviews) ### What Do G2 Reviewers Say About Bonterra Network for Good? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Bonterra Network for Good, consistently praising its intuitive navigation and donation process. - Users appreciate the **robust functionalities** of Bonterra Network for Good, enhancing donor management and engagement seamlessly. - Users find Bonterra Network for Good's **donor management features** invaluable for tracking donations and maintaining donor communication. - Users rave about the **excellent customer support** of Bonterra Network for Good, appreciating their responsiveness and effective solutions. - Users find the **donations management** of Bonterra Network for Good invaluable for tracking and communicating with donors effectively. **Cons:** - Users find the **system confusing** , struggling with features, filtering, and mass mailing difficulties that hinder usability. - Users note the **limited customization** of Bonterra Network for Good templates, restricting their ability to tailor their donation pages effectively. - Users find Bonterra lacking in **explanatory features and advanced reporting options** , hindering effective use of the system. - Users find the **high fees** of Bonterra Network for Good burdensome, especially for small organizations and non-profits. - Users find the **difficult setup** of Bonterra Network for Good frustrating, often requiring extensive trial and error to navigate. #### What Are Recent G2 Reviews of Bonterra Network for Good? **"[Network for Good: Reliable, Easy-to-Use Fundraising Platform with Exceptional Support](https://www.g2.com/survey_responses/bonterra-network-for-good-review-13053558)"** **Rating:** 5.0/5.0 stars *— Susan M.* [Read full review](https://www.g2.com/survey_responses/bonterra-network-for-good-review-13053558) --- **"[Amazing for Small Nonprofits: Great Filters, QuickBooks Integration, and Helpful Support](https://www.g2.com/survey_responses/bonterra-network-for-good-review-13110581)"** **Rating:** 4.5/5.0 stars *— Velma W.* [Read full review](https://www.g2.com/survey_responses/bonterra-network-for-good-review-13110581) --- #### What Are G2 Users Discussing About Bonterra Network for Good? - [What is Network for Good used for?](https://www.g2.com/discussions/what-is-network-for-good-used-for) - 1 comment ### 8. [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 428 **How Do G2 Users Rate Neon CRM?** - **Reporting:** 8.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.4/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.4/10 (Category avg: 8.3/10) **Who Is the Company Behind Neon CRM?** - **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc) - **Company Website:** https://neonone.com/ - **Year Founded:** 2018 - **HQ Location:** Chicago, IL - **Twitter:** @NeonOneTech (629 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/neonone/ (192 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Performing Arts - **Company Size:** 86% Small-Business, 10% Mid-Market #### What Are Neon CRM's Pros and Cons? **Pros:** - Ease of Use (56 reviews) - Features (43 reviews) - Customer Support (33 reviews) - Donor Management (33 reviews) - All-in-one Solution (22 reviews) **Cons:** - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) - Lacking Features (16 reviews) - Missing Features (16 reviews) - Inefficient Reporting (15 reviews) ### What Do G2 Reviewers Say About Neon CRM? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **ease of use** of Neon CRM, praising its intuitive design and efficient navigation for nonprofits. - Users appreciate the **user-friendly features** of Neon CRM, enhancing nonprofit management with customizable options and excellent support. - Users praise the **responsive and caring customer support** of Neon CRM, enhancing their overall experience. - Users value the **responsive support and efficient donor record management** offered by Neon CRM, enhancing their experience significantly. - Users value the **all-in-one solution** of Neon CRM, enhancing efficiency and user experience for nonprofit management. **Cons:** - Users find the **difficult learning** curve for advanced features of Neon CRM challenging, requiring extra training and support. - Users find the **reporting and event management features not intuitive** , complicating their ability to easily navigate and utilize the system. - Users are frustrated with Neon CRM's **lacking features** , hindering usability and revealing limitations during setup and usage. - Users express frustration over **missing features** in Neon CRM, limiting functionality and complicating user experience significantly. - Users find **inefficient reporting** in Neon CRM frustrating, as recent changes complicate data handling and communication efforts. #### What Are Recent G2 Reviews of Neon CRM? **"[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)"** **Rating:** 4.0/5.0 stars *— Alyssa A.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12562784) --- **"[Flexible, Easy Donor Tracking with Excellent, Responsive Support](https://www.g2.com/survey_responses/neon-crm-review-12297340)"** **Rating:** 4.5/5.0 stars *— Edmund S.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12297340) --- ### 9. [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) Daxko Operations is a modern nonprofit management software platform that helps membership-based community organizations manage membership, programs, payments, reporting, and engagement in one secure, unified system. Built specifically for YMCAs, JCCs, Boys & Girls Clubs, and health and wellness organizations, it supports the operational and financial workflows required to run multi-location community centers at scale. Built to support the real-world complexity of nonprofit organizations, Daxko Operations handles high-volume check-ins, flexible program administration, recurring billing, and day-to-day staff workflows without relying on disconnected tools or manual workarounds. Core capabilities are live today and designed to work together out of the box, helping teams standardize processes and reduce operational friction across departments. Security, privacy, and compliance are foundational to the platform. Daxko Operations includes enterprise-grade security controls, role-based access, and strong data governance to help protect sensitive member and financial information. Integrated payments and financial workflows support accurate billing, and more reliable financial reporting, giving leadership teams confidence in operational performance. Built-in automation and intelligent insights help reduce administrative burden, improve accuracy, and give decision-makers clearer visibility into performance across the organization. With one source of truth for membership, programs, and financial activity, teams can operate more efficiently and focus more time on serving their communities. Key capabilities include: • Membership management and member account tools for community-based organizations • Program management software for registrations, schedules, events, and capacity-based offerings • Integrated payments that support revenue collection and reconciliation Dashboards and analytics for operational visibility and board-ready insights • Enterprise-grade data security, privacy protections, and role-based access controls • Automations and AI-powered insights that reduce manual effort and improve consistency Daxko Operations is trusted by nonprofit leaders who need software that works the way their organization works by delivering clarity, control, and reliability without depending on future feature promises. **Average Rating:** 4.3/5.0 **Total Reviews:** 101 **How Do G2 Users Rate Daxko Operations?** - **Reporting:** 8.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.5/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.7/10 (Category avg: 8.3/10) **Who Is the Company Behind Daxko Operations?** - **Seller:** [Daxko](https://www.g2.com/sellers/daxko) - **Company Website:** https://www.daxko.com - **Year Founded:** 1998 - **HQ Location:** Birmingham, AL - **Twitter:** @Daxko (2,161 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/daxko (888 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness, Non-Profit Organization Management - **Company Size:** 63% Mid-Market, 22% Small-Business #### What Are Daxko Operations's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Efficiency (11 reviews) - Efficiency Improvement (11 reviews) - Navigation Ease (11 reviews) - Functionality (9 reviews) **Cons:** - Technical Issues (9 reviews) - Missing Features (6 reviews) - Not User-Friendly (5 reviews) - Donation Management (4 reviews) - Accounting Limitations (3 reviews) ### What Do G2 Reviewers Say About Daxko Operations? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Daxko Operations, finding it quick and efficient for daily tasks. - Users value the **efficiency** of Daxko Operations, enabling seamless communication and effective client support across departments. - Users value the **efficiency improvement** of Daxko Operations, streamlining complex tasks and enhancing team productivity. - Users value the **navigation ease** of Daxko Operations, enjoying quick access to vital information and features. - Users praise the **robust functionality** of Daxko Operations, which simplifies management and enhances overall operational efficiency. **Cons:** - Users experience **technical issues** with Daxko Operations, including crashes and difficulties with peripheral configurations and updates. - Users desire **missing features** such as credit application and easier access to help, complicating their workflow. - Users find Daxko Operations **not user-friendly** , struggling with navigation, outdated interface, and limited report customization. - Users find the **constant changes and updates** in donation management frustrating, affecting their overall experience with Daxko Operations. - Users find **accounting limitations** in Daxko Operations, particularly in payment scheduling and reporting capabilities. #### What Are Recent G2 Reviews of Daxko Operations? **"[Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized](https://www.g2.com/survey_responses/daxko-operations-review-12855783)"** **Rating:** 4.5/5.0 stars *— Hailey W.* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-12855783) --- **"[Efficient Member Management, Needs Sign-Up Improvements](https://www.g2.com/survey_responses/daxko-operations-review-11057361)"** **Rating:** 5.0/5.0 stars *— Jason C.* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-11057361) --- #### What Are G2 Users Discussing About Daxko Operations? - [What does Daxko Engage do?](https://www.g2.com/discussions/what-does-daxko-engage-do) - [What is Daxko ymca?](https://www.g2.com/discussions/what-is-daxko-ymca) - [How much does Daxko cost?](https://www.g2.com/discussions/daxko-engage-how-much-does-daxko-cost) - [What is Daxko mobile app?](https://www.g2.com/discussions/what-is-daxko-mobile-app) - [What does Daxko do?](https://www.g2.com/discussions/what-does-daxko-do) ### 10. [Fundraise Up](https://www.g2.com/products/fundraise-up/reviews) Fundraise Up is a fundraising platform built to maximize donation revenue. It helps nonprofits increase conversion, grow recurring giving, and deliver a high-performing donor experience. Trusted by organizations like UNICEF USA, The Salvation Army UK, and American Heart Association, Fundraise Up combines AI-driven optimization, fast mobile-first donation experiences, modern payment methods, and real-time CRM integrations. The result: more donors, higher average gifts, and more revenue — with less manual work. Key Features Checkout Conversion-optimized donation forms designed to outperform industry benchmarks — delivering up to 3× higher conversion rates and 30% larger average gifts. Recurring Giving AI-driven prompts turn one-time donors into recurring supporters, helping build predictable revenue. Donors can easily manage their plans, receipts, and payment methods through a self-service Donor Portal. Donor Experience A seamless global experience with dozens of payment methods, 25+ languages, and 135+ currencies — optimized for speed, mobile, and ease of use. Built for enterprise nonprofits, Fundraise Up delivers best-in-class security and compliance, AI-powered optimization, and 99.99% uptime. Pricing is transparent, with no contracts, platform fees, or hidden costs — aligning success with the revenue you raise. **Average Rating:** 4.8/5.0 **Total Reviews:** 85 **How Do G2 Users Rate Fundraise Up?** - **Reporting:** 9.2/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Gift Tracking:** 7.8/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.1/10 (Category avg: 8.3/10) **Who Is the Company Behind Fundraise Up?** - **Seller:** [Fundraise Up](https://www.g2.com/sellers/fundraise-up) - **Company Website:** https://fundraiseup.com/ - **Year Founded:** 2017 - **HQ Location:** Brooklyn, US - **LinkedIn® Page:** https://www.linkedin.com/company/fundraiseup/ (360 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 66% Small-Business, 31% Mid-Market #### What Are Fundraise Up's Pros and Cons? **Pros:** - Customer Support (16 reviews) - Ease of Use (15 reviews) - Easy Integrations (8 reviews) - CRM Integration (7 reviews) - Easy Setup (7 reviews) **Cons:** - Limited Customization (4 reviews) - Missing Features (4 reviews) - High Fees (3 reviews) - Integration Issues (3 reviews) - Limitations (3 reviews) ### What Do G2 Reviewers Say About Fundraise Up? *AI-generated summary from verified user reviews* **Pros:** - Users value the **excellent customer support** provided by Fundraise Up, appreciating quick and accurate responses. - Users appreciate the **ease of use** of Fundraise Up, making donation processes intuitive and simple for everyone. - Users value the **easy integrations** with CRM systems, making Fundraise Up user-friendly for nonprofits and donors alike. - Users praise the **smooth CRM integration** of Fundraise Up, ensuring hassle-free connections and easy implementation. - Users find Fundraise Up's **easy setup** and intuitive design greatly enhance their fundraising experience and efficiency. **Cons:** - Users express frustration with the **limited customization** options in Fundraise Up, affecting their ability to tailor the platform. - Users express concerns about **missing features** , citing unimplemented requests and limitations in customization and integration options. - Users express concerns about **high fees** , though options exist to mitigate costs and analyze value over time. - Users express frustration over **integration issues** with Salesforce and digital platforms, creating manual tasks and inefficiencies. - Users express concerns about the **limited customization options** in Fundraise Up, making advanced setups challenging and costly. #### What Are Recent G2 Reviews of Fundraise Up? **"[Feature-Rich Fundraising Solution with Fantastic Support](https://www.g2.com/survey_responses/fundraise-up-review-12876405)"** **Rating:** 5.0/5.0 stars *— Verified User in Fund-Raising* [Read full review](https://www.g2.com/survey_responses/fundraise-up-review-12876405) --- **"[Easy Setup, Seamless Donations, and Responsive Support with Fundraise Up](https://www.g2.com/survey_responses/fundraise-up-review-12454009)"** **Rating:** 5.0/5.0 stars *— Sam V.* [Read full review](https://www.g2.com/survey_responses/fundraise-up-review-12454009) --- ### 11. [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections. **Average Rating:** 4.4/5.0 **Total Reviews:** 562 **How Do G2 Users Rate DonorPerfect?** - **Reporting:** 8.1/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.3/10 (Category avg: 8.3/10) **Who Is the Company Behind DonorPerfect?** - **Seller:** [DonorPerfect](https://www.g2.com/sellers/donorperfect) - **Company Website:** https://www.donorperfect.com - **Year Founded:** 1981 - **HQ Location:** Fort Washington, PA - **Twitter:** @DonorPerfect (6,877 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/showcase/donorperfect-software/ (277 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 76% Small-Business, 22% Mid-Market #### What Are DonorPerfect's Pros and Cons? **Pros:** - Customer Support (64 reviews) - Ease of Use (63 reviews) - Staff Helpfulness (30 reviews) - Donor Management (28 reviews) - Features (27 reviews) **Cons:** - Missing Features (17 reviews) - Limitations (16 reviews) - Learning Curve (15 reviews) - Report Generation (14 reviews) - Not Intuitive (13 reviews) ### What Do G2 Reviewers Say About DonorPerfect? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **knowledgeable and friendly customer support** of DonorPerfect, ensuring timely assistance for all needs. - Users praise the **user-friendly interface** of DonorPerfect, making customization and donor searching easy and efficient. - Users commend the **helpfulness of staff** at DonorPerfect, offering knowledgeable and friendly support for effective assistance. - Users appreciate the **centralized and user-friendly donor management** of DonorPerfect, enhancing data accuracy and fundraising efficiency. - Users appreciate the **user-friendly features** of DonorPerfect, facilitating efficient donor management and streamlined operations. **Cons:** - Users note that **missing features** in DonorPerfect hinder usability and integration with modern tools, impacting overall efficiency. - Users find **reporting and account management limitations** frustrating, leading to inefficiencies in donor interactions and event management. - Users find the **steep learning curve** of DonorPerfect challenging, potentially hindering their effective usage of the software. - Users find the **report generation challenging** , struggling with accessibility and intuitiveness in data pulls. - Users find DonorPerfect **not intuitive** , with features spread out and difficult navigation leading to frustration. #### What Are Recent G2 Reviews of DonorPerfect? **"[Top-Notch Support: Chatbot, Helpline, and Clear Webinars](https://www.g2.com/survey_responses/donorperfect-review-12270274)"** **Rating:** 4.0/5.0 stars *— Beth D.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12270274) --- **"[Modern, Intuitive CRM with Excellent Support and Reporting](https://www.g2.com/survey_responses/donorperfect-review-12203584)"** **Rating:** 4.0/5.0 stars *— Emily K.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12203584) --- #### What Are G2 Users Discussing About DonorPerfect? - [What is DonorPerfect used for?](https://www.g2.com/discussions/what-is-donorperfect-used-for) - [What is the best donor management software?](https://www.g2.com/discussions/donorperfect-what-is-the-best-donor-management-software) - [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) - 1 comment - [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) - 1 comment - [What is DonorPerfect?](https://www.g2.com/discussions/what-is-donorperfect) ### 12. [GiveSmart](https://www.g2.com/products/givesmart/reviews) GiveSmart is the all-in-one fundraising, event, and donor management platform built for purpose-driven organizations ready to do more with less. In a world where nonprofits are stretched thin—juggling disconnected tools, limited resources, and rising expectations—GiveSmart helps you bring on better: - Connect more with donors through engaging auctions, events, and digital campaigns - all in one place. - Manage more with unlimited access to any type of campaign and a connected platform that simplifies operations. - Expect more from a trusted partner empowering thousands of nonprofits and associations to raise billions and deepen donor relationships. Whether you're hosting a gala, launching a giving day, or stewarding donors year-round, GiveSmart is your connected solution for maximizing impact. Bring on better giving. Bring on better outcomes. Bring on GiveSmart. **Average Rating:** 4.5/5.0 **Total Reviews:** 156 **How Do G2 Users Rate GiveSmart?** - **Reporting:** 9.0/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.2/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.3/10 (Category avg: 8.3/10) **Who Is the Company Behind GiveSmart?** - **Seller:** [Momentive Software](https://www.g2.com/sellers/momentive-software-6b7726d2-a4ae-4771-9b91-b7656a87e5c3) - **Year Founded:** 1992 - **HQ Location:** St. Petersburg, FL - **Twitter:** @NimbleAMS (957 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/momentivesoftware/ (959 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Development Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 66% Small-Business, 28% Mid-Market #### What Are GiveSmart's Pros and Cons? **Cons:** - Expensive (1 reviews) - High Fees (1 reviews) - Payment Issues (1 reviews) - Poor Customer Support (1 reviews) - Poor Support Services (1 reviews) ### What Do G2 Reviewers Say About GiveSmart? *AI-generated summary from verified user reviews* **Cons:** - Users find the service **very pricey** and inflexible for small organizations, making it difficult to justify the commitment. - Users find the **high fees** of GiveSmart burdensome, especially for small nonprofits seeking flexibility and better service. - Users face **payment issues** with GiveSmart, finding inflexibility and dissatisfaction damaging for small nonprofits seeking cancellation. - Users find the **poor customer support** frustrating, especially when trying to cancel an inflexible and costly contract. - Users express frustration with **poor support services** , feeling inflexible contracts and communication hindered their experience. #### What Are Recent G2 Reviews of GiveSmart? **"[Best Fundraising Out there](https://www.g2.com/survey_responses/givesmart-review-8578370)"** **Rating:** 5.0/5.0 stars *— Richie N.* [Read full review](https://www.g2.com/survey_responses/givesmart-review-8578370) --- **"[Great overall; issues with billing](https://www.g2.com/survey_responses/givesmart-review-7076523)"** **Rating:** 4.0/5.0 stars *— Lisa B.* [Read full review](https://www.g2.com/survey_responses/givesmart-review-7076523) --- #### What Are G2 Users Discussing About GiveSmart? - [What is GiveSmart used for?](https://www.g2.com/discussions/what-is-givesmart-used-for) - [What does GiveSmart do?](https://www.g2.com/discussions/what-does-givesmart-do) - [How do you do a silent auction online?](https://www.g2.com/discussions/how-do-you-do-a-silent-auction-online) - [How much is give smart?](https://www.g2.com/discussions/how-much-is-give-smart) - [What is GiveSmart?](https://www.g2.com/discussions/what-is-givesmart) ### 13. [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) Virtuous CRM+ is the AI-powered, Responsive donor management platform that brings your fundraising data and workflows into one modern, connected system. Virtuous CRM+ equips fundraisers to personalize outreach across the entire giving journey and automate internal work. Key Capabilities: - Unified fundraising data in one connected platform to give fundraisers a complete 360-degree view of every donor’s giving, engagement, and relationships. - Real-time donor behavior and engagement insights to reveal timely opportunities for outreach and deepen donor connection. - Automated workflows and task assignments to trigger personalized emails, calls, texts, and actions based on real-time donor behavior. - Integrated email, SMS, and online giving tools to simplify multichannel communication and keep donor journeys consistent and relevant. - Dynamic segmentation powered by real-time data to help teams deliver targeted campaigns that drive stronger results. - Advanced reporting and operational tools to analyze trends, monitor KPIs, and support finance, development, and leadership needs. Seamless Integration With Other Virtuous Products: - Frictionless online giving experiences using Virtuous Raise to increase conversions, recurring gifts, and average gift size. - AI-powered donor profile enrichment using Virtuous Insights to identify high-potential donors. - Enterprise-grade reporting using Virtuous Analytics to forecast performance and inform strategic decisions. - Event and volunteer management using Virtuous Volunteer to unify giving and service data. - AI-generated outreach using Virtuous Momentum to accelerate personalized communication. Nonprofits Using Virtuous CRM+ Have Seen: - 12% increase in donor retention - 0% increase in average gift size - 20% decrease in administrative time Virtuous CRM+ helps nonprofits build deeper donor relationships, automate what matters most, and grow generosity with clarity and confidence. **Average Rating:** 4.3/5.0 **Total Reviews:** 280 **How Do G2 Users Rate Virtuous CRM+?** - **Reporting:** 8.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.3/10 (Category avg: 8.3/10) **Who Is the Company Behind Virtuous CRM+?** - **Seller:** [Virtuous](https://www.g2.com/sellers/virtuous) - **Company Website:** https://www.virtuouscrm.com - **Year Founded:** 2014 - **HQ Location:** Phoenix, AZ - **Twitter:** @VirtuousCRM (892 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10156539/ (206 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director of Development - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 63% Small-Business, 35% Mid-Market #### What Are Virtuous CRM+'s Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Intuitive (4 reviews) - Customer Support (3 reviews) - Easy Integrations (3 reviews) - Email Marketing (3 reviews) **Cons:** - Expensive (2 reviews) - Form Design Issues (2 reviews) - Integration Issues (2 reviews) - Limited Customization (2 reviews) - Payment Issues (2 reviews) ### What Do G2 Reviewers Say About Virtuous CRM+? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive interface** of Virtuous CRM+, making daily tasks simple and straightforward. - Users love the **intuitive and user-friendly interface** of Virtuous CRM+, making daily tasks straightforward and efficient. - Users appreciate the **knowledgeable and helpful customer support** that enhances their experience with Virtuous CRM+. - Users love the **easy integrations** of Virtuous CRM+, enhancing workflow and simplifying various tasks effectively. - Users value the **intuitive email marketing automation** of Virtuous CRM+, enhancing efficiency in their nonprofit operations. **Cons:** - This tool is **costly for small enterprises** , making it less accessible despite its overall quality. - Users find that **form design issues** hinder information collection and desire greater customization options for improved usability. - Users face **integration issues** with Virtuous CRM+, impacting the overall functionality and event capabilities. - Users desire greater **customization options** for forms in Virtuous CRM+, limiting their ability to tailor experiences. - Users find **payment issues** with Virtuous CRM+, as forms are often impractical for collecting information and payments. #### What Are Recent G2 Reviews of Virtuous CRM+? **"[The Most Comprehensive CRM for Unifying Projects and Donors](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)"** **Rating:** 5.0/5.0 stars *— Clark B.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-12891699) --- **"[Complete CRM that meets our day to day needs and is easy to use](https://www.g2.com/survey_responses/virtuous-crm-review-8481150)"** **Rating:** 5.0/5.0 stars *— Sue R.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-8481150) --- #### What Are G2 Users Discussing About Virtuous CRM+? - [What is Virtuous used for?](https://www.g2.com/discussions/what-is-virtuous-used-for) ### 14. [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,713 **How Do G2 Users Rate NetSuite?** - **Reporting:** 7.8/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.9/10) - **Gift Tracking:** 7.7/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.7/10 (Category avg: 8.3/10) **Who Is the Company Behind NetSuite?** - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Company Website:** https://www.oracle.com/middleware/technologies/api-manager.html - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle (827,997 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (208,078 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Accounting - **Company Size:** 57% Mid-Market, 31% Small-Business #### What Are NetSuite's Pros and Cons? **Pros:** - Ease of Use (521 reviews) - Customizability (342 reviews) - Functionality (318 reviews) - Customization Options (304 reviews) - Customization (278 reviews) **Cons:** - Learning Curve (354 reviews) - Improvement Needed (306 reviews) - Missing Features (265 reviews) - Limited Customization (229 reviews) - Not User-Friendly (227 reviews) ### What Do G2 Reviewers Say About NetSuite? *AI-generated summary from verified user reviews* **Pros:** - Users find NetSuite's **ease of use** outstanding, enabling smooth workflows and effortless customization for efficient tasks. - Users enjoy the **customizable reporting tools** in NetSuite, enhancing decision-making and operational efficiency across the business. - Users appreciate the **seamless integration and robust functionality** of NetSuite, enhancing their overall user experience significantly. - Users value the **extensive customization options** in NetSuite, enhancing business adaptability and automation efficiency. - Users love the **customization capabilities** of NetSuite, enabling tailored functionality that significantly enhances business operations. **Cons:** - Users find the **steep learning curve** of NetSuite challenging, making initial navigation and customization time-consuming. - Users find that **improvement is needed** in report navigation and the manufacturing interface, affecting overall usability. - Users find **missing features** in NetSuite limit functionality and hinder efficient management across various tasks. - Users express frustration over **limited customization** options in NetSuite, hindering their ability to tailor the system effectively. - Users find the **user interface not user-friendly** , experiencing difficulties with report creation and integration complexities. #### What Are Recent G2 Reviews of NetSuite? **"[Real-Time Visibility Across Finance, Inventory, Purchasing, and Sales](https://www.g2.com/survey_responses/netsuite-review-12905951)"** **Rating:** 5.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12905951) --- **"[NetSuite Unifies Core Processes with Powerful Visibility and Reporting](https://www.g2.com/survey_responses/netsuite-review-12967208)"** **Rating:** 4.5/5.0 stars *— Abhishek G.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12967208) --- #### What Are G2 Users Discussing About NetSuite? - [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments - [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment - [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote - [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments ### 15. [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits. One integrated system replaces a stack of separate tools: a supporter database that updates with every interaction, ready-made website and donation-page templates, email and text messaging, petitions and advocacy actions, and field organizing tools for canvassing and phone banking. Every plan includes unlimited users and unlimited email blasts — your whole team and your entire list are always covered, with no per-seat or per-send fees. Built-in payment processing and recurring donations make it easy to turn supporters into donors and mobilize them to act. Trusted by more than 9,000 organizations across 112 countries, NationBuilder powers many of the world's highest-stakes campaigns and movements. **Average Rating:** 4.2/5.0 **Total Reviews:** 107 **How Do G2 Users Rate NationBuilder?** - **Reporting:** 7.4/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 7.4/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.0/10 (Category avg: 8.3/10) **Who Is the Company Behind NationBuilder?** - **Seller:** [NationBuilder](https://www.g2.com/sellers/nationbuilder) - **Company Website:** https://nationbuilder.com/ - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @NationBuilder (15,261 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2514119/ (100 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 83% Small-Business, 10% Mid-Market #### What Are NationBuilder's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Email Communication (1 reviews) - Email Marketing (1 reviews) - Features (1 reviews) **Cons:** - Difficult Learning (1 reviews) - Difficult Setup (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Setup Difficulty (1 reviews) ### What Do G2 Reviewers Say About NationBuilder? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of NationBuilder's features makes setup and management effortless and effective. - Users find the **easy setup** of NationBuilder's features to be both powerful and user-friendly. - Users value the **easy setup and powerful features** of NationBuilder's email communication tools for effective outreach. - Users appreciate the **ease of setup and powerful functionality** of NationBuilder's email marketing features. - Users love the **powerful filter and email blast features** of NationBuilder, praising their ease of setup and use. **Cons:** - Users find the **difficult learning** curve challenging at first, but it becomes easier once mastered. - Users find the **difficult setup** of NationBuilder challenging initially, though it becomes easier with practice. - Users find the **learning curve steep** , but once mastered, the platform becomes user-friendly and efficient. - Users find the **learning difficulty** of NationBuilder can delay initial setup, but it becomes user-friendly later. - Users find the **setup difficulty** challenging initially, but it becomes easier after learning the system. #### What Are Recent G2 Reviews of NationBuilder? **"[NationBuilder is worth considering!](https://www.g2.com/survey_responses/nationbuilder-review-9896664)"** **Rating:** 5.0/5.0 stars *— Michael C.* [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-9896664) --- **"[Gets you up and running fast while addressing crucial business processes.](https://www.g2.com/survey_responses/nationbuilder-review-11457680)"** **Rating:** 5.0/5.0 stars *— Melanie B.* [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-11457680) --- #### What Are G2 Users Discussing About NationBuilder? - [What is NationBuilder used for?](https://www.g2.com/discussions/what-is-nationbuilder-used-for) - [What does NationBuilder do?](https://www.g2.com/discussions/what-does-nationbuilder-do) - [What is nation builder software?](https://www.g2.com/discussions/what-is-nation-builder-software) - [Is NationBuilder a CRM?](https://www.g2.com/discussions/is-nationbuilder-a-crm) - [How much does NationBuilder cost?](https://www.g2.com/discussions/how-much-does-nationbuilder-cost) ### 16. [Funraise](https://www.g2.com/products/funraise/reviews) Funraise is an all-in-one nonprofit fundraising platform. Built by nonprofiteers. Funraise was built by hardworking nonprofit workers like you—we know your stresses because they were ours. So we built an easy-to-use, innovative, effective fundraising platform that's loved by thousands of nonprofits. Our platform features include donor management, donations forms, campaign websites, peer-to-peer fundraising, recurring giving, data and reporting, events and ticketing, AI features to boost fundraising impact, and much more. Funraise is more than technology. Our experience and proven strategies are built into every part of the platform; whether it's donor retention or branding considerations, our team has been in your shoes. Funraise offers impactful fundraising tools for the growing nonprofit: 👉 Customizable donation forms 👉 Simplified recurring giving 👉 No-code campaign cites 👉 Industry-leading peer-to-peer fundraising 👉 Fundraising events and ticketing 👉 Intelligent data & reporting 👉 Automated task management 👉 Premium integrations **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Funraise?** - **Reporting:** 7.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 7.6/10 (Category avg: 8.3/10) **Who Is the Company Behind Funraise?** - **Seller:** [Funraise](https://www.g2.com/sellers/funraise) - **Year Founded:** 2015 - **HQ Location:** Costa Mesa, California - **Twitter:** @Funraise (1,535 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10303240/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 90% Small-Business, 10% Mid-Market #### What Are Funraise's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) - Options (1 reviews) **Cons:** - Donation Management (1 reviews) - Email Functionality (1 reviews) - Insufficient Documentation (1 reviews) ### What Do G2 Reviewers Say About Funraise? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **excellent customer support** of Funraise, enhancing their overall experience and ease of use. - Users find Funraise's **ease of use** valuable, especially with excellent customer support to guide them. - Users appreciate the **abundance of features** in Funraise, along with its ease of use and excellent customer support. - Users appreciate the **abundance of features** and great customer support provided by Funraise, enhancing the overall experience. **Cons:** - Users are frustrated by the **lack of automatic Year End Donation emails** , requiring them to manually send reminders. - Users find the **lack of automatic Year End Donations email** frustrating, as it requires manual effort to send. - Users express frustration over **insufficient documentation** , particularly in automating Year End Donations emails for donors. #### What Are Recent G2 Reviews of Funraise? **"[Thorough and easy to use with great customer service!](https://www.g2.com/survey_responses/funraise-review-10466078)"** **Rating:** 5.0/5.0 stars *— Rondi P.* [Read full review](https://www.g2.com/survey_responses/funraise-review-10466078) --- **"[Easy-to-Use Donation Management for Our RCE Foundation](https://www.g2.com/survey_responses/funraise-review-12429868)"** **Rating:** 5.0/5.0 stars *— Gerardo E.* [Read full review](https://www.g2.com/survey_responses/funraise-review-12429868) --- #### What Are G2 Users Discussing About Funraise? - [What is Funraise used for?](https://www.g2.com/discussions/what-is-funraise-used-for) ### 17. [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) GoFundMe Pro (formerly Classy) is the next evolution in nonprofit fundraising – combining powerful, flexible software with the scale and intelligence of the world’s largest fundraising platform. Designed to help organizations fundraise in any way they want, wherever they want, GoFundMe Pro unlocks new opportunities to inspire giving, reach broader audiences, and drive greater impact. Backed by $40 billion in giving since 2010, GoFundMe Pro is helping drive innovation in the sector with intelligent, AI-powered tools built from unmatched data and insights. Learn more at pro.gofundme.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 145 **How Do G2 Users Rate GoFundMe Pro?** - **Reporting:** 9.1/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.9/10 (Category avg: 8.3/10) **Who Is the Company Behind GoFundMe Pro?** - **Seller:** [GoFundMe](https://www.g2.com/sellers/gofundme) - **Year Founded:** 2010 - **HQ Location:** Redwood City, CA - **Twitter:** @gofundme (594,468 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1271240/ (1,284 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Development Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 74% Small-Business, 20% Mid-Market #### What Are GoFundMe Pro's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) - Event Management (1 reviews) **Cons:** - Excessive Fees (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About GoFundMe Pro? *AI-generated summary from verified user reviews* **Pros:** - Users value the **helpful customer support** of GoFundMe Pro, enhancing their overall experience with the platform. - Users love the **customizability** of GoFundMe Pro, making it stand out among similar fundraising platforms. - Users value the **customization options** in GoFundMe Pro, appreciating its flexibility compared to similar platforms. - Users enjoy the **appealing layout** of GoFundMe Pro's event pages, particularly appreciating the big hero images. **Cons:** - Users find GoFundMe Pro to have **excessive fees** , citing high donor and annual costs as significant drawbacks. - Users find GoFundMe Pro to be **quite expensive** due to high donor and annual fees. - Users find the **high fees** of GoFundMe Pro to be a significant drawback, impacting their fundraising ability. - Users express frustration over the **limited customization** options in GoFundMe Pro, affecting their campaign's personal touch. - Users are frustrated by the **limited features** of GoFundMe Pro, particularly in customization options and question variety. #### What Are Recent G2 Reviews of GoFundMe Pro? **"[Peer to Peer Fundraising for Dummies 😃](https://www.g2.com/survey_responses/gofundme-pro-review-8528035)"** **Rating:** 4.5/5.0 stars *— Lauren A.* [Read full review](https://www.g2.com/survey_responses/gofundme-pro-review-8528035) --- **"[MANNA](https://www.g2.com/survey_responses/gofundme-pro-review-9448170)"** **Rating:** 4.5/5.0 stars *— Brandon B.* [Read full review](https://www.g2.com/survey_responses/gofundme-pro-review-9448170) --- #### What Are G2 Users Discussing About GoFundMe Pro? - [What is Classy used for?](https://www.g2.com/discussions/what-is-classy-used-for) - [What is a classy fee?](https://www.g2.com/discussions/what-is-a-classy-fee) - [Is Classy org legit?](https://www.g2.com/discussions/is-classy-org-legit) - 1 comment - [Is Classy a CRM?](https://www.g2.com/discussions/is-classy-a-crm) - [What is classy software?](https://www.g2.com/discussions/what-is-classy-software) - 2 comments ### 18. [iDonate](https://www.g2.com/products/idonate/reviews) iDonate simplifies the complexities of digital fundraising so Nonprofits can raise more support and do more good! We do this in 3 simple ways: 1. Simply Connect with Donors: Deploy digital giving experiences across all donor touch-points with our all-in-one-place comprehensive suite of giving tools to increase donor reach and conversion. - Embedded Giving Experience - Donation Landing Pages - Peer-to-Peer - Events - Text-to-Give - Non-Cash Payments 2. Simply Manage & Adapt: Your back-end systems are unique. You need a simple, adaptable, open, and extensible platform that easily integrates & configures to meet your needs & personalized asks. - Unified Dashboards/ Reporting - Adaptable APIs & Webhooks - Native Top CRM Integrations - Chapters and Parent/ Child - Software Development Kit (SDK) - Data Intelligence Signals 3. Simply Grow Your Impact: Finally, you can easily implement advanced fundraising strategies proven to increase donor acquisition, retention, recurring gifts, and more with only a few simple clicks. - A/B Testing & Optimization - Smart Recurring Gifts - Contextual Giving - "Always On" Fundraising - Automated Playbook - Marketing Intelligence (UTM) iDonate provides powerful tools to help nonprofits of any size take control of the giving experience. Customizable, embedded giving forms, personalized peer-to-peer fundraising pages, quick and easy text-to-give tools, and easy to create event pages within the iDonate platform provide the flexibility and control nonprofits need to create meaningful experiences for donors that improve conversion rates, keep donors on the nonprofit’s website, and help raise more funds. Plus, iDonate’s full-service integrated processing network, iDonate Pay, handles all modern payment methods and allows nonprofits to track giving from gift to settlement in a simple, centralized, and most importantly, secure way. **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate iDonate?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) **Who Is the Company Behind iDonate?** - **Seller:** [iDonate](https://www.g2.com/sellers/idonate) - **Year Founded:** 2012 - **HQ Location:** Dallas, Texas, United States - **Twitter:** @idonate (779 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/idonate-com/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 57% Mid-Market, 38% Small-Business #### What Are iDonate's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Integrations (2 reviews) - User Interface (2 reviews) - Donation Tracking (1 reviews) - Ease of Use (1 reviews) **Cons:** - Design Limitations (1 reviews) - Image Handling (1 reviews) - Time-Consuming (1 reviews) ### What Do G2 Reviewers Say About iDonate? *AI-generated summary from verified user reviews* **Pros:** - Users commend iDonate's **responsive customer support** , noting quick resolutions and helpful guidance for various needs. - Users value the **seamless integrations** of iDonate, enhancing their fundraising efforts and donor engagement significantly. - Users praise the **friendly user interface** of iDonate, enhancing donation management and donor engagement effortlessly. - Users commend the **detailed implementation support** and effective tracking of recurring donations through iDonate. - Users value the **user-friendly interface** of iDonate, making it easy to manage donations and fundraising efforts. **Cons:** - Users experience **design limitations** with iDonate, particularly with image integration and clunky page management. - Users express frustration with **image handling** , finding it unintuitive and resulting in distorted images on mobile forms. - Users find the **time-consuming processes** for managing pages and events on iDonate frustrating and inefficient. #### What Are Recent G2 Reviews of iDonate? **"[Quick, Intuitive Donations with Transparent Tracking](https://www.g2.com/survey_responses/idonate-review-12653236)"** **Rating:** 5.0/5.0 stars *— Verified User in Accounting* [Read full review](https://www.g2.com/survey_responses/idonate-review-12653236) --- **"[Exceptional Support and Expert Guidance](https://www.g2.com/survey_responses/idonate-review-12160074)"** **Rating:** 5.0/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/idonate-review-12160074) --- ### 19. [Giveffect](https://www.g2.com/products/giveffect/reviews) Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more. Connected and automated. **Average Rating:** 4.1/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Giveffect?** - **Reporting:** 8.3/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.5/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.2/10 (Category avg: 8.3/10) **Who Is the Company Behind Giveffect?** - **Seller:** [Giveffect](https://www.g2.com/sellers/giveffect) - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Giveffect (1,167 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/giveffect/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Giveffect's Pros and Cons? **Pros:** - Customer Support (10 reviews) - All-in-one Solutions (6 reviews) - Ease of Use (6 reviews) - Features (6 reviews) - Staff Helpfulness (6 reviews) **Cons:** - High Fees (3 reviews) - Limited Features (3 reviews) - CRM Integration (2 reviews) - Data Transfer Issues (2 reviews) - Donation Management (2 reviews) ### What Do G2 Reviewers Say About Giveffect? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **amazing customer support** of Giveffect, appreciating the helpful features and quick response times. - Users value the **all-in-one solutions** of Giveffect, enjoying seamless integration and a multitude of powerful features. - Users appreciate the **integrated system** of Giveffect, enhancing usability and saving significant time during operations. - Users value the **rich features and excellent customer support** of Giveffect, enhancing their CRM experience significantly. - Users value the **amazing customer support** from Giveffect, praising the thoroughness and responsiveness of staff help. **Cons:** - Users find the **high fees** of Giveffect to be a significant drawback, leading to considerations of alternative options. - Users find **limited features** in Giveffect, particularly lacking in seamless integration and mobile app functionality. - Users note the **lack of seamless CRM integration** for custom features, impacting their overall experience with Giveffect. - Users report **data transfer issues** that complicate onboarding and effectiveness, especially for smaller nonprofits lacking tech support. - Users note **limited donation management features** in Giveffect, as it lacks custom integrations and seamless functionality. #### What Are Recent G2 Reviews of Giveffect? **"[Giveffect has all the bells and whistles!](https://www.g2.com/survey_responses/giveffect-review-11733532)"** **Rating:** 5.0/5.0 stars *— Nycky M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-11733532) --- **"[Effortless CRM with Excellent Usability](https://www.g2.com/survey_responses/giveffect-review-12805563)"** **Rating:** 5.0/5.0 stars *— Jessi M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-12805563) --- #### What Are G2 Users Discussing About Giveffect? - [What is Giveffect used for?](https://www.g2.com/discussions/what-is-giveffect-used-for) ### 20. [DonorSnap](https://www.g2.com/products/donorsnap/reviews) DonorSnap is a comprehensive donor management and CRM system. Track you contacts, donations, members, volunteers, and all other types of supporters in one database. Manage all of your communications, mail merge letters, donation receipts, etc. inside of DonorSnap. Integrations with popular software systems like QuickBooks Online, QuickBooks Desktop, DonorSearch for wealth management, and Constant Contact eliminate the need for duplicate entry. Collect online donations through our mobile responsive forms tool, and send mass emails directly from your database at no extra charge. **Average Rating:** 4.2/5.0 **Total Reviews:** 129 **How Do G2 Users Rate DonorSnap?** - **Reporting:** 9.2/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.9/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.4/10 (Category avg: 8.3/10) **Who Is the Company Behind DonorSnap?** - **Seller:** [DonorSnap](https://www.g2.com/sellers/donorsnap) - **Company Website:** https://www.DonorSnap.com - **Year Founded:** 2007 - **HQ Location:** Delafield, WI - **Twitter:** @DonorSnap (442 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/654097/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 91% Small-Business, 8% Mid-Market #### What Are DonorSnap's Pros and Cons? **Pros:** - Access Ease (1 reviews) - Campaign Management (1 reviews) - CRM Integration (1 reviews) - Customer Support (1 reviews) - Customization Ease (1 reviews) **Cons:** - Learning Curve (1 reviews) - Not Intuitive (1 reviews) ### What Do G2 Reviewers Say About DonorSnap? *AI-generated summary from verified user reviews* **Pros:** - Users find DonorSnap's **access ease** extremely beneficial, appreciating its quick setup and user-friendly implementation. - Users value the **easy setup and integration** of DonorSnap, enhancing their campaign management efficiency significantly. - Users appreciate the **easy CRM integration** of DonorSnap, facilitating seamless connections with accounting and email systems. - Users commend the **incredible customer support** of DonorSnap, praising the helpful training resources and seamless integration. - Users appreciate the **customization ease** of DonorSnap, making implementation and integration a seamless experience. **Cons:** - Users find the **learning curve steep** due to the dashboard's lack of intuitiveness compared to modern apps. - Users find the dashboard **not very intuitive** , requiring time to adjust despite provided training resources. #### What Are Recent G2 Reviews of DonorSnap? **"[Intuitive, Nonprofit-Built CRM with Fast Setup and Helpful Support](https://www.g2.com/survey_responses/donorsnap-review-13111875)"** **Rating:** 5.0/5.0 stars *— Community Projects f.* [Read full review](https://www.g2.com/survey_responses/donorsnap-review-13111875) --- **"[DonorSnap: Easy, Affordable Donor Management with Great Customer Service](https://www.g2.com/survey_responses/donorsnap-review-13087538)"** **Rating:** 5.0/5.0 stars *— Caitlin D.* [Read full review](https://www.g2.com/survey_responses/donorsnap-review-13087538) --- #### What Are G2 Users Discussing About DonorSnap? - [How has DonorSnap improved your donor management, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-donorsnap-improved-your-donor-management-and-what-features-do-you-find-most-valuable) - [What is DonorSnap used for?](https://www.g2.com/discussions/what-is-donorsnap-used-for) ### 21. [Mightycause](https://www.g2.com/products/mightycause/reviews) Since 2006, Mightycause has helped over 76,000 nonprofits raise more than $1.6 billion for causes worldwide. With no subscription fees, Mightycause makes fundraising simple, accessible, and affordable for organizations of any size. Mightycause stands out by offering enterprise-level fundraising tools without the enterprise price tag. By combining powerful tools into an all-in-one fundraising platform, nonprofits and individual fundraisers can easily maximize impact and streamline operations. Key Features and Functionality: The all-in-one platform provides everything nonprofits need: embeddable donation forms, peer-to-peer campaigns, event fundraising, donor management (CRM), recurring giving, matching grants, and much more. With secure payment processing, robust reporting, and collaboration tools, Mightycause makes it easy to manage campaigns and engage supporters effectively. **Average Rating:** 4.5/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Mightycause?** - **Reporting:** 9.1/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.3/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.1/10 (Category avg: 8.3/10) **Who Is the Company Behind Mightycause?** - **Seller:** [Mightycause](https://www.g2.com/sellers/mightycause) - **Company Website:** https://www.mightycause.com - **Year Founded:** 2007 - **HQ Location:** Alexandria, US - **Twitter:** @mightycause (14,596 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/926645 (34 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 88% Small-Business, 13% Mid-Market #### What Are Mightycause's Pros and Cons? **Pros:** - Customizability (1 reviews) - Customization (1 reviews) - Design Aesthetics (1 reviews) - Ease of Use (1 reviews) - Intuitive (1 reviews) ### What Do G2 Reviewers Say About Mightycause? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **customizability** of Mightycause, finding it easy to tailor their pages and settings effectively. - Users love the **easy customization** options on Mightycause, simplifying page setup and aligning with specific needs. - Users love the **friendly and intuitive user interface** of Mightycause, making customization simple and straightforward. - Users praise the **ease of use** of Mightycause, appreciating its friendly and intuitive interface for customization. - Users love the **intuitive user interface** of Mightycause, making customization and settings easy and straightforward. #### What Are Recent G2 Reviews of Mightycause? **"[Smooth, Stress-Free Transition with Mightycause’s Support and Powerful Reporting](https://www.g2.com/survey_responses/mightycause-review-12953869)"** **Rating:** 5.0/5.0 stars *— Karly B.* [Read full review](https://www.g2.com/survey_responses/mightycause-review-12953869) --- **"[User-Friendly Giving Days Platform with Powerful Features and Secure Donations](https://www.g2.com/survey_responses/mightycause-review-12545172)"** **Rating:** 5.0/5.0 stars *— Courtney B.* [Read full review](https://www.g2.com/survey_responses/mightycause-review-12545172) --- ### 22. [Panorama](https://www.g2.com/products/frontstream-panorama/reviews) Over 20,000 nonprofits and socially-minded companies have used Panorama by FrontStream to power their auctions, charity events, peer-to-peer and online fundraising. As an all in one digital fundraising solution, donor management and CRM is baked right in so you have one source of truth for all your engagement with your supporters & volunteers. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. Panorama also includes a secure, level one PCI-Compliant payment processor that makes donating a seamless, hassle-free part of the process. **Average Rating:** 4.0/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Panorama?** - **Reporting:** 7.4/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.2/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.1/10 (Category avg: 8.3/10) **Who Is the Company Behind Panorama?** - **Seller:** [FrontStream](https://www.g2.com/sellers/frontstream-689d5cbd-b9c2-4ef7-b219-5861362cf939) - **Year Founded:** 1999 - **HQ Location:** Claymont, DE - **Twitter:** @FrontStream (2,793 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1076858/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 67% Small-Business, 24% Mid-Market #### What Are Panorama's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Ease of Use (8 reviews) - Staff Helpfulness (7 reviews) - Donor Management (3 reviews) - Features (3 reviews) **Cons:** - Limited Features (4 reviews) - Missing Features (3 reviews) - Auction Issues (2 reviews) - Donation Management (2 reviews) - Learning Curve (2 reviews) ### What Do G2 Reviewers Say About Panorama? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** of Panorama, which consistently goes above and beyond to assist users. - Users find Panorama's **ease of use** empowers effective management of multiple firewalls through a streamlined interface. - Users value the **exceptional helpfulness of the staff** , highlighting their dedication and support in achieving success. - Users value Panorama for its **effective donor management** , enhancing engagement and simplifying fundraising processes for nonprofits. - Users appreciate the **ease of implementation and user-friendly interface** of Panorama, enhancing their productivity and experience. **Cons:** - Users find the **limited features** of Panorama restrict access and can complicate the setup and configuration process. - Users feel the need for **missing features** in Panorama, highlighting limited customization and user management options. - Users report **auction issues** with the back end, making it difficult to manage and adjust items effectively. - Users express frustration over the **inability to create user profiles for managing donations** , limiting their tracking and updates. - Users find Panorama’s **steep learning curve** daunting, complicating initial setup and affecting overall user experience. #### What Are Recent G2 Reviews of Panorama? **"[Frontstream’s Team Made Our Event a Breeze—Incredible Support from Heidi](https://www.g2.com/survey_responses/panorama-review-12722903)"** **Rating:** 5.0/5.0 stars *— Rose B.* [Read full review](https://www.g2.com/survey_responses/panorama-review-12722903) --- **"[Easy to Implement, a Breeze to Use, and Impressive Features](https://www.g2.com/survey_responses/panorama-review-12317303)"** **Rating:** 5.0/5.0 stars *— Cedric B.* [Read full review](https://www.g2.com/survey_responses/panorama-review-12317303) --- ### 23. [EverTrue](https://www.g2.com/products/evertrue/reviews) EverTrue is a philanthropy-first intelligence platform that helps fundraising teams turn data into action and build meaningful donor relationships. Built for nonprofits, healthcare, and educational institutions, EverTrue combines AI-powered insights with solutions for portfolio management, outreach, and stewardship—so teams know who to engage, how to engage them, and what to do next. More than a platform, EverTrue is a growth partner, helping organizations create personal experiences for donors at scale, moving from transactions to lasting relationships. Because the causes that matter most can't afford to go without. **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate EverTrue?** - **Reporting:** 9.2/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Gift Tracking:** 10.0/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.3/10 (Category avg: 8.3/10) **Who Is the Company Behind EverTrue?** - **Seller:** [EverTrue](https://www.g2.com/sellers/evertrue) - **Company Website:** https://www.evertrue.com/ - **Year Founded:** 2010 - **HQ Location:** Indianapolis, IN - **Twitter:** @EverTrue (2,791 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/evertrue/ (243 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education - **Company Size:** 82% Mid-Market, 14% Enterprise #### What Are Recent G2 Reviews of EverTrue? **"[Friendly, Knowledgeable Team That’s Always Ready to Help](https://www.g2.com/survey_responses/evertrue-review-12982265)"** **Rating:** 4.5/5.0 stars *— Verified User in Higher Education* [Read full review](https://www.g2.com/survey_responses/evertrue-review-12982265) --- **"[ThankView Strengthens Constituent Relationships with Outstanding Support](https://www.g2.com/survey_responses/evertrue-review-12934230)"** **Rating:** 5.0/5.0 stars *— Alexa Z.* [Read full review](https://www.g2.com/survey_responses/evertrue-review-12934230) --- #### What Are G2 Users Discussing About EverTrue? - [What is EverTrue used for?](https://www.g2.com/discussions/what-is-evertrue-used-for) ### 24. [Keela](https://www.g2.com/products/aplos-software-keela/reviews) Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape. **Average Rating:** 4.6/5.0 **Total Reviews:** 101 **How Do G2 Users Rate Keela?** - **Reporting:** 7.9/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Gift Tracking:** 8.5/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 8.4/10 (Category avg: 8.3/10) **Who Is the Company Behind Keela?** - **Seller:** [Velora](https://www.g2.com/sellers/velora) - **Company Website:** https://www.joinvelora.com/ - **Year Founded:** 2009 - **HQ Location:** Fresno, CA - **LinkedIn® Page:** https://www.linkedin.com/company/657407/ (73 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are Keela's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Customer Support (14 reviews) - Donations Management (9 reviews) - Donor Management (9 reviews) - Email Communication (9 reviews) **Cons:** - Missing Features (7 reviews) - Email Functionality (6 reviews) - Limited Features (6 reviews) - Poor Design (6 reviews) - Data Management (5 reviews) ### What Do G2 Reviewers Say About Keela? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Keela, making it a standout choice among CRM options for nonprofits. - Users commend the **quick and efficient customer support** of Keela, ensuring all inquiries are promptly addressed. - Users value the **efficiency and ease of use** offered by Keela’s Donations Management system, enhancing donor engagement and operations. - Users value Keela's **streamlined donor management** , which enhances fundraising efforts and simplifies internal projects. - Users love the **integrated email and donor management** in Keela, enhancing efficiency and streamlining communication efforts. **Cons:** - Users find the **missing features** in Keela, such as mobile previews and advanced automations, quite limiting. - Users are frustrated by the **lack of mobile preview options** in email functionality, hindering effective marketing efforts. - Users notice **limited features** in Keela, particularly in automations, email design, and integration options. - Users find the **poor design** of Keela limits functionality, particularly in mobile optimization and database features. - Users struggle with **data management complexities** in Keela, highlighting challenges in mobile optimization and data performance tracking. #### What Are Recent G2 Reviews of Keela? **"[Intuitive CRM with Phenomenal Support for Nonprofits](https://www.g2.com/survey_responses/keela-review-8109559)"** **Rating:** 5.0/5.0 stars *— Doug K.* [Read full review](https://www.g2.com/survey_responses/keela-review-8109559) --- **"[Best Experience for a Small Non-Profit](https://www.g2.com/survey_responses/keela-review-11551239)"** **Rating:** 5.0/5.0 stars *— Dave C.* [Read full review](https://www.g2.com/survey_responses/keela-review-11551239) --- ### 25. [BetterUnite](https://www.g2.com/products/betterunite/reviews) BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system empowers nonprofits to manage various aspects of their operations efficiently, from event planning to donor engagement, all while enhancing the overall experience for both organizers and attendees. Targeted primarily at nonprofit organizations, BetterUnite caters to a diverse audience that includes event planners, fundraising coordinators, and volunteer managers. The platform is particularly beneficial for those who host events such as galas, luncheons, conferences, and festivals. By providing tools for creating branded event pages, managing ticket sales, and coordinating guest lists, BetterUnite simplifies the event management process, allowing organizations to focus on their mission rather than administrative tasks. The software also supports mobile check-in, ensuring a smooth entry experience for attendees. One of the standout features of BetterUnite is its auction and raffle capabilities, which transform every smartphone into a bidding paddle. This functionality allows organizations to host live, virtual, or hybrid auctions with ease, enabling mobile bidding and real-time notifications that enhance participant engagement. The ability to set specific auction rules and generate clear reports for reconciliation adds further value, making it easier for nonprofits to manage their fundraising efforts effectively. By linking auctions to events, BetterUnite creates a cohesive donor journey from the initial RSVP to the final bid, ensuring a seamless experience for all involved. At the core of BetterUnite is a robust nonprofit CRM that tracks donor relationships, households, and segmentation for targeted stewardship. With integrated payment options through platforms like Stripe and PayPal, organizations can accept one-time or recurring donations effortlessly. Additional features such as built-in email marketing, volunteer management, and grants management ensure that all aspects of fundraising and community engagement are organized and accessible within a single system. This interconnectedness not only keeps data clean but also simplifies reporting, allowing teams to focus on strategic initiatives rather than manual data entry. Overall, BetterUnite serves as a mobile-first event fundraising platform that combines essential tools for creating engaging event experiences with comprehensive nonprofit management capabilities. By offering a unified solution for event planning, auction management, and donor relationship tracking, BetterUnite enables organizations to maximize their impact while minimizing the complexity of managing multiple systems. This holistic approach allows nonprofits to dedicate more time to building community and fostering relationships with their supporters. **Average Rating:** 4.7/5.0 **Total Reviews:** 41 **How Do G2 Users Rate BetterUnite?** - **Reporting:** 8.7/10 (Category avg: 8.3/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Gift Tracking:** 9.5/10 (Category avg: 8.3/10) - **Acknowledgments & Communications:** 9.3/10 (Category avg: 8.3/10) **Who Is the Company Behind BetterUnite?** - **Seller:** [BetterUnit](https://www.g2.com/sellers/betterunit) - **Company Website:** https://www.betterunite.com/ - **Year Founded:** 2017 - **HQ Location:** Austin, US - **LinkedIn® Page:** https://www.linkedin.com/company/betterunite (9 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 73% Small-Business, 22% Mid-Market #### What Are BetterUnite's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Customer Support (19 reviews) - Event Management (12 reviews) - All-in-one Solution (8 reviews) - Features (8 reviews) **Cons:** - Lacking Features (6 reviews) - Difficult Learning (4 reviews) - Not Intuitive (4 reviews) - Complexity Issues (3 reviews) - Difficult Reporting (3 reviews) ### What Do G2 Reviewers Say About BetterUnite? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of BetterUnite, noting its effectiveness in streamlining fundraising and event planning. - Users appreciate the **exceptional customer support** from BetterUnite, ensuring reliable assistance and personalized care throughout their experience. - Users appreciate BetterUnite for its **comprehensive event management tools** that streamline planning and enhance customer support. - Users love the **all-in-one solution** of BetterUnite, enjoying its ease of use for managing events and communication. - Users commend BetterUnite for its **user-friendly platform and comprehensive tools** that enhance fundraising and event planning. **Cons:** - Users find BetterUnite **lacking features** , with rough edges and limited customization options hindering their experience. - Users find some elements of BetterUnite **difficult to learn** and navigate, especially for less tech-savvy individuals. - Users find the setup process **not intuitive** , struggling with navigation and lack of features like auto-save and undo. - Users find **complexity issues** with BetterUnite, struggling with navigation and challenging integrations despite recent updates. - Users experience **difficult reporting** with BetterUnite, as it complicates transaction tracking and reconciliation with QuickBooks. #### What Are Recent G2 Reviews of BetterUnite? **"[Effortless Fundraising with Exceptional User Experience](https://www.g2.com/survey_responses/betterunite-review-12982490)"** **Rating:** 5.0/5.0 stars *— Jeffrey G.* [Read full review](https://www.g2.com/survey_responses/betterunite-review-12982490) --- **"[Intuitive, Easy to Learn, and Built for Event Management](https://www.g2.com/survey_responses/betterunite-review-12648266)"** **Rating:** 4.5/5.0 stars *— Anne V.* [Read full review](https://www.g2.com/survey_responses/betterunite-review-12648266) --- ## What Is Donor Management Software? [Nonprofit Software](https://www.g2.com/categories/nonprofit) ## What Software Categories Are Similar to Donor Management Software? - [Fundraising Software](https://www.g2.com/categories/fundraising) - [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) - [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) --- ## How Do You Choose the Right Donor Management Software? ### What You Should Know About Donor Management Software ### What is Donor Management Software? Donor management software is used by organizations to manage every aspect of a nonprofit’s relationship with its donors. Nonprofit organizations use donor management solutions to control all donor-related information and grow their donor bases. Organizations also use donor management software to accept donations and track those contributions. Donor management solutions provide an end-to-end option for nonprofits to oversee the entire donations process, from running donor campaigns and boosting engagement to actually accepting donations and analyzing donation-related data. These solutions are a vital piece of a nonprofit organization’s fundraising arsenal and provide the potential to improve the efficiency and efficacy of donor management teams. Key Benefits of Donor Management Software - Leverage current donor base to raise funds and hit goals - Strengthen donor and contact relationships by keeping in constant contact - Increase giving and new donations through email blasts, newsletters, and hub for donors - Track and target key donors with segmented analytics - Ensure the relevance of an outreach effort for respective recipients - Reduce costs by having automation within donor management ### Why Use Donor Management Software? Nonprofits use donor management software for many reasons. Primary objectives include increasing their reach, supporting fundraising efforts, engaging in online fundraising, managing donor information, soliciting donations, and accepting donations. Donor management solutions provide nonprofits with control over every aspect of the donation process and allow improved access and insight into the process. The robust features included in many donor management solutions make them attractive options for organizations looking for a single solution to take care of their entire donor process. **Donor communication —** Communicating with donors is vital for maintaining strong donor relationships. Donor management solutions provide a direct communication channel to donors, allowing nonprofits to send follow-up communication via email after receiving a donation. There are multiple communication channels through which users can maintain contact with donors. Certain solutions contain mass messaging features, which allow multiple points of access to donors via email and text messaging. While the majority of solutions in this category contain emailing features, some also allow users to send mass text messages. **Make informed decisions –** The control and insight that donor management software can lend to the donor management process help users make informed, strategic decisions. Instead of fumbling around with huge data sets that give little to no insight to those who aren’t extremely data-savvy, reporting features provide sensible and easily digestible representations of data. While detailed reporting and analytics features are not present in every donor management solution, they are found in a large number of tools. Users can leverage insights into trends and historical data toward more strategic and better-informed decision-making. **Manage donor information —** Donor management software functions somewhat like a [nonprofit constituent relationship management](https://www.g2.com/categories/nonprofit-crm) platform in that it allows nonprofits to organize donor information by providing donor profiles to complete. You can import existing contact data into your solution to easily access information such as donor addresses, contact information, giving history, and more. **Accept donations –** Nonprofit organizations utilize donor management solutions to accept multiple types of donations. Donations can potentially be made online, via text, through direct bank transactions, or with credit or debit cards. **Donor campaign management —** Running well-organized campaigns is vital to drumming up support and boosting donations. Donor management software contains campaign management tools to run campaigns and reporting tools to view the results of those campaigns. These campaigns primarily include email marketing, but may include social media marketing. Your organization can create specific donation pages for each campaign, giving each round of outreach a unique feel. **Donor retention —** Nonprofits use donor management software to help with donor retention. Organizations can use these solutions to launch and run campaigns designed to engage donors and ideally gather more pledges. Creating more touchpoints between your organization and your donor base is key to ensuring your donors stay loyal and continually giving to your organization. For example, a one-time donor may forget about your organization and the work you do. Repeat messaging can get your name in front of that donor and make it more likely that they donate again instead lapsing. **Re-engage with lapsed donors –** A key feature of donor management software is donor targeting. Nonprofits can use this feature to quickly sort their contacts by demographic, most recent donors, time of last contact, and more. Teams can utilize the built-in communication tools to send targeted messaging to certain groups, prompting them to donate again or engage with your organization in some other way. Marketing automation, reporting, built-in communication tools, and analytics features all contribute to the end goal of donor engagement and re-engagement. **Data management —** Donor management software gathers vast amounts of data on your donors and their contributions. Users can structure the data in useful ways and gain insights that would typically not be immediately obvious with these solutions. Donation teams can generate custom reports and analyze them to gain more clarity into where resources need to be directed. ### Who Uses Donor Management Software? Nonprofit organizations are the users of donor management software, as a large portion of nonprofit funding comes via donations. Since donations are such an important source of funding for nonprofits, managing donors and donor activity properly is immensely important. For example, your nonprofit has lofty fundraising goals set by your board and strict deadlines to meet. Donor management software can improve your reach, track your team’s activities, and boost your chances of reaching those goals. ### Donor Management Software Features Donor management solutions may include, but are not limited to, the following features: **Dashboards –** Many donor management solutions contain dashboard features, which present the user with an easily understandable interface for interacting with the software. The dashboard provides real-time access to all of your information, from donor information to fundraising activity. **Reporting –** Certain donor management software offers a reporting feature, which can generate detailed activity reports. Organizations can use these reports to shape donor strategy going forward. You can create a report that pulls donation numbers week by week from the past three years, notice that donations are usually down during a certain week, and then use that information to boost outreach during that period. **Marketing automation –** Marketing automation saves time and has the ability to make your organization more efficient by eliminating mistakes in the marketing process. You may utilize a separate [marketing automation software](https://www.g2.com/categories/marketing-automation), but some robust donor management tools provide access to marketing automation features directly within the application. One can use these features to set up automated thank-you email responses or to gently nudge your donor base when they haven’t contributed in a while. Automating these processes means that you free up time to focus on more value-adding tasks, such as strategy. **Email distribution –** Email distribution and mail-merge (the automatic addition of email addresses and personalized emails to expedite the process of sending out tons of marketing material at once) are two features included in the majority of donor management solutions. These allow users to send donor-related emails directly from the application. **Messaging templates –** Some donor management solutions may contain email templates so users can easily craft and send acknowledgment emails. These solutions may also contain direct mail templates to help craft and send direct mail messages within the donor management application. **Data integration –** Integrating existing data sets, primarily in the form of donor information and past donation history, is important to ensuring a smooth transition to a new donor management system. With quality data integration built in to your new solution, users can be sure that the information they will be relying on is accurate. **Mobile-optimized: –** Mobility is increasingly important for software of all types, and donor management is no exception. Software vendors in this category are offering mobile-ready solutions to make accepting donations easier. Certain software offers text-to-give options, through which donors can make donations via text. Removing barriers makes it easier to solicit more donations. **Task management –** Donation management at larger nonprofits may require an entire team of employees. These solutions may include task management tools, which schedule and assign tasks to individuals on the team and monitor the status of these tasks. Nonprofits often have fundraising goals and donation deadlines to stick to, so having a tool to organize the team can play a huge role in meeting those deadlines and hitting those goals. **Mass messaging –** Donor management software may offer mass text messaging features, allowing organizations to reach out directly to their donor base. The combination of mass messaging features and text-to-give functionalities creates an additional line of communication and an additional donation channel. **Donation pages –** Some solutions can create custom donor campaign pages to accompany targeted outreach. These pages streamline the donation process and track activity on the page more closely. **Real-time activity monitor —** Using a real-time activity monitor, users can keep track of all donor activity as it occurs. This ensures that your nonprofit is up to date with all donor activity. Changes can be monitored and trigger immediate action to alleviate any issues and ensure a smoothly run donor management process. #### Additional Donor Management Features **Prospect research database –** **Dashboards –** Donor management tools may provide access to a prospect database so you can carry out prospect research more easily. Prospect research is vital to increasing your number of donors, raising additional funds, and hitting donation goals. There is dedicated [donor prospect research software](https://www.g2.com/categories/donor-prospect-research), but having those tools within a donor management solution streamlines the entire process. With this feature, users can research potential donors and carry out marketing and outreach tasks all within the same tool. **Custom reporting –** Many donor management solutions offer reporting features, but some can create custom report filters so that you can get exactly the data you want in the format best suited to the task. You may be able to automate the reporting process as well, ensuring that you have weekly, auto-generated, custom reports on all of the information that your organization deems vital. **Dashboards –** Some software in this category may contain the ability to create online forms. These may include sign-up forms, forms to track donor information changes, and more. Creating forms and distributing forms easily streamlines and standardizes the information collection process, which frees you up to focus on creative tasks ### Trends Related to Donor Management Software Donor management software is constantly changing and evolving to meet the needs of nonprofit organizations. There are a few trends in the donor management software industry that have shown staying power and will likely continue to be a vital part of the industry’s development. Solutions in this category are growing increasingly robust, adding features that provide further functionality for users. One of these trends is mobile optimization. This doesn’t just include optimizing the application portal for mobile, but also includes providing text-to-give options for donors and mass messaging features for organizations. That’s not to say that mobile website and email optimization is not important. It certainly is, particularly as an increasing proportion of donations are made on mobile devices. More donor management software vendors are providing these features in addition to mobile applications so that teams can stay on top of the donor management process from anywhere. The increased mobility has particular utility for staff on the ground at a fundraising event, who can use it to access profiles and solicit donations at the event. Another trend in the industry is the inclusion of marketing automation features. Automating marketing tasks saves teams time and effort that would otherwise be spent on repetitive tasks. From sending reminders to donors who have not donated in a long time to providing more opportunities for donors to engage with your organization, marketing automation features are increasingly included in robust donor management solutions. ### Software and Services Related to Donor Management Software Donor management software is closely related to [fundraising](https://www.g2.com/categories/fundraising), [nonprofit accounting](https://www.g2.com/categories/nonprofit-accounting),[donor prospect research](https://www.g2.com/categories/donor-prospect-research), and [nonprofit gateway software](https://www.g2.com/categories/nonprofit-payment-gateway). Many donor management applications provide features similar to those found in [fundraising](https://www.g2.com/categories/fundraising), [nonprofit CRM](https://www.g2.com/categories/nonprofit-crm), prospect research, and [marketing automation software](https://www.g2.com/categories/marketing-automation). Donor management software may integrate with [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting) and import contact data from your CRM tool.