BiddingOwl Reviews & Product Details

BiddingOwl.com is nonprofit auction software and an all-in-one fundraising platform designed specifically for charities, schools, churches, clubs, foundations, and community organizations. BiddingOwl helps nonprofits easily plan, manage, and run silent auctions, online auctions, mobile bidding events, live auctions, gala events, and hybrid fundraisers. Built specifically for nonprofit fundraising, BiddingOwl combines auction management, event management, bidding, ticketing, donations, and payment tools in one easy-to-use and affordable platform. BiddingOwl supports online and mobile bidding, traditional silent auctions, live and in-person auctions, hybrid auctions, ticket sales, donations, Fund-A-Need campaigns, paddle raises, and paper bid sheets—giving organizations the flexibility to run fundraising events in the way that works best for their organization and supporters. Bidders can browse auction items and place bids directly from a mobile-optimized web browser with no app download required. BiddingOwl supports payment processing through both Stripe and PayPal integrations and also allows organizations to record cash and check payments, providing flexible payment options for online and in-person fundraising. Organizations that integrate BiddingOwl with Stripe can also take advantage of secure credit card vaulting, allowing bidder payment methods to be securely stored on file for streamlined payment collection and checkout. Credit card vaulting is available exclusively through BiddingOwl's Stripe integration. Organizations receive direct phone and email customer support to help them successfully manage their fundraising events. BiddingOwl is an ideal auction and fundraising solution for nonprofits looking for affordable silent auction software, mobile bidding, online auction management, live auction tools, secure payment processing, Stripe-integrated credit card vaulting, and flexible fundraising tools in one platform.

Seller

BiddingOwl

Discussions

BiddingOwl Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

C G

Pricing

Pricing provided by BiddingOwl.com.

Live Events

Free

Online / Mobile Bidding

Pay As You Go

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Top-Rated Alternatives

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User Insights

Average based on 47 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

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Susan M.

Volunteer

Small-Business (50 or fewer emp.)

5/19/2023

"Very easy to use platform with great support"

5/5

What do you like best about BiddingOwl?

Bidding Owl is easy for administrators and bidders, and I love that it allows 3 photos per item and the cost to use it is low (based on the total amount of winning bids.) Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

It would be nice to be able to add images of items along with their description, rather than this being a separate step. Review collected by and hosted on G2.com.

Monika M.

Authorized Wildlife Custodian

Small-Business (50 or fewer emp.)

10/30/2024

"Fast and easy to setup"

5/5

What do you like best about BiddingOwl?

I have used the "old" version of the site many times and always found it quick and easy to propagate with auction items. This year we are using the "new" version and found it even better! I love the feature where you can quickly crop, edit and add words to the pictures. Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

Not much to complain about except the URL for the new version is awkward to verbally communicate to bidders as there is no www. in front of the website. As a link, it works perfectly Review collected by and hosted on G2.com.

don b.

Board Member- Auction Chair

Mid-Market (51-1000 emp.)

9/17/2024

"Great Service, Great Results"

5/5

What do you like best about BiddingOwl?

The platform is easy to use, user friendly. The service is top notch, they make things happen Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

I would suggest making the description window on the items larger so it is easier to cut and paste information. Review collected by and hosted on G2.com.

Denise W.

Owner

Small-Business (50 or fewer emp.)

6/21/2024

"Easy to use, great customer support"

5/5

What do you like best about BiddingOwl?

I've been using Bidding Owl for an annual fundraiser for the past 5 years. I find it very easy to use and customer support is always there to help. Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

They got a new setup this year, so I had to relearn it, but it wasn't much different. Review collected by and hosted on G2.com.

Darla G.

Small-Business (50 or fewer emp.)

11/15/2023

"BiddingOwl Meets Your Needs!"

5/5

What do you like best about BiddingOwl?

BiddingOwl is user friendly, just the right price and their customer service staff is very knowledgeable, professional, patient, explain on your level and prompt. Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

We have used BiddingOwl for three (3) years now. We use all the features. One feature we would like to see, which has been included in their new and improved program is the program's capability to handle and record raffles by number. We will definitely use BiddingOwl again for our next signature fundraiser of the year and utilize this new feature. Review collected by and hosted on G2.com.

What problems is BiddingOwl solving and how is that benefiting you?

We are a non-profit and have limited resources. We have run an auction at our signature fundraiser each year for sixteen (16) years. This was always done manually. Hours were spent on this project. Now that we are using BiddingOwl, for three (3) years, everything is electronic. We have saved time, money and collecting funds from the winning bidders couldn't be easier. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

4/12/2024

"Easy to use and the best customer support!"

5/5

What do you like best about BiddingOwl?

Bidding Owl makes it easy to run our annual online auction. The ability to import and export items, run reports, collect money and promote our auction are made so simple! Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

I wish the site was easier to search for the bidder end and was more mobile friendly. It's easy to navigate as is, but could use a bit of tweaking for mobile use. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

3/11/2024

"Super helpful and responsive"

4.5/5

What do you like best about BiddingOwl?

The ease of use makes this platform a great choice. And when we had a question that resulted in an error on the website, their team put in a fix for it within 24 hours. Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

So far, we don't have any concerns. Will follow up. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

6/3/2024

"New version looks great"

5/5

What do you like best about BiddingOwl?

4th year using it. Once you get the hang of it, it's easy to use. Still in the learning curve phase with the new version. I like all the new editing options. Visually, the auction looks much better with the new version. Customer service has been great when I called. Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

I wish they hadn't eliminated custom categories. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/17/2024

"Easy to Use"

4/5

What do you like best about BiddingOwl?

It is intuitive to use. Customer support has been quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

Nothing at this point. I have been happy with everything so far. Review collected by and hosted on G2.com.

Devon S.

Small-Business (50 or fewer emp.)

6/21/2023

"Really great website for a non profit to do auctions"

5/5

What do you like best about BiddingOwl?

User-friendly interface: BiddingOwl.com offers an intuitive and user-friendly platform, making it easy for organizations and individuals to create and manage auctions or fundraising events.

Auction management tools: The platform provides a range of tools to help users efficiently manage their auctions. These tools include item and donor management, auction catalog creation, automated bidding, and payment processing.

Mobile compatibility: BiddingOwl.com is designed to be mobile-friendly, allowing bidders and organizers to access the platform from various devices such as smartphones and tablets.

Fundraising options: The platform enables users to not only host auctions but also run other fundraising campaigns like online donations, raffles, and ticket sales. This versatility gives users more options to raise funds for their cause.

Customization and branding: BiddingOwl.com allows organizations to customize their auction websites and add their branding elements, providing a cohesive and professional look for their fundraising efforts.

Integrated payment processing: The platform offers integrated payment processing, allowing bidders to make secure payments for their auction items or donations conveniently.

Customer support: BiddingOwl.com provides customer support to help users with any questions or issues they may encounter while using the platform. Review collected by and hosted on G2.com.

What do you dislike about BiddingOwl?

Cost: Some users have mentioned that the pricing structure of BiddingOwl.com could be expensive, especially for smaller organizations or individuals with limited budgets. It's advisable to carefully evaluate the pricing plans and consider the value provided in relation to your specific needs.

Learning curve: While BiddingOwl.com strives to be user-friendly, some users have found it challenging to navigate the platform initially. It may require some time and effort to become familiar with all the features and optimize their usage effectively.

Customization limitations: While BiddingOwl.com offers customization options, some users have expressed a desire for more flexibility in customizing the appearance and layout of their auction websites. It's important to evaluate if the available customization options align with your branding and design requirements.

Integration options: Some users have requested expanded integration options with external software or systems, such as customer relationship management (CRM) tools or email marketing platforms. Assess whether the existing integrations meet your specific needs or if workarounds are available.

Limited language support: BiddingOwl.com primarily supports the English language, which may be a limitation for users who prefer to operate in other languages or target international audiences. Review collected by and hosted on G2.com.

What problems is BiddingOwl solving and how is that benefiting you?

Streamlining auction management: BiddingOwl.com provides a comprehensive platform for managing auctions and fundraising events. It offers tools for organizing and cataloging items, managing bidders, facilitating bidding processes, and processing payments. By centralizing these functions, BiddingOwl.com simplifies the overall auction management process, saving time and effort for organizers.

Fundraising facilitation: BiddingOwl.com enables organizations and individuals to conduct online fundraising campaigns and auctions, expanding their reach and potential donor base. By offering a platform dedicated to fundraising, BiddingOwl.com helps users effectively raise funds for their causes, projects, or events.

Increased accessibility: BiddingOwl.com's online platform allows individuals to participate in auctions and fundraising events remotely. This accessibility eliminates geographical constraints and enables a wider audience to engage and contribute, leading to potentially higher participation and donations.

Automation and efficiency: The platform offers various automated features, such as bidding notifications, bid increments, and payment processing. These functionalities reduce the need for manual intervention, streamline processes, and improve overall efficiency for both organizers and bidders.

Branding and customization: BiddingOwl.com allows users to customize their auction websites and incorporate branding elements. This feature enables organizations to maintain their unique identity and create a professional online presence for their fundraising efforts.

Payment processing integration: BiddingOwl.com integrates payment processing capabilities, enabling secure transactions for bidders and donors. The integration simplifies the payment collection process and provides a seamless experience for users. Review collected by and hosted on G2.com.