CrashPlan SMB
CrashPlan® provides peace of mind through secure, scalable, and straightforward data backup. We help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet undiscovered calamity. CrashPlan offers unlimited storage, unlimited versioning, and unlimited deleted file retention. Powerful admin features include SSO compatibility, automatic provisioning, role-based access control, and organizational grouping – and much more. Users can easily restore files on their own through a simple web interface, or admins can push restores directly to their devices. CrashPlan locks in your data so you can keep moving forward.
Average Rating: 4.4/5.0
Total Reviews: 407
How Do G2 Users Rate CrashPlan SMB?
- Ease of Use: 9.0/10 (Category avg: 8.8/10)
- On Premises Recovery: 8.1/10 (Category avg: 8.7/10)
- Cloud Recovery: 9.6/10 (Category avg: 8.7/10)
- Prior State Recovery: 6.7/10 (Category avg: 8.6/10)
Who Is the Company Behind CrashPlan SMB?
- Seller: CrashPlan
- Company Website:
- Year Founded: 2001
- HQ Location: Minneapolis, MN
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Twitter: @crashplan
24,528 Twitter followers -
LinkedIn® Page: www.linkedin.com
164 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: IT Manager, Software Engineer
- Top Industries: Information Technology and Services, Higher Education
- Company Size: 34% Medium, 33% Large
What Do G2 Reviewers Say About CrashPlan SMB?
AI-generated summary from verified user reviews
Pros
- Users highly value the cost-effective backup solutions of CrashPlan SMB, ensuring data safety across all devices.
- Users find CrashPlan SMB incredibly easy to use, simplifying backup, recovery, and device management across the organization.
- Users value the frequent backup options of CrashPlan SMB, ensuring critical data is consistently secured and easily restored.
- Users commend the cost-effective cloud backup solution of CrashPlan SMB, enhancing data security and peace of mind.
- Users value the centralized management of CrashPlan SMB, streamlining backup processes across devices and users efficiently.
Cons
- Users face backup issues that can complicate troubleshooting, despite available diagnostic information in the console.
- Users feel that CrashPlan SMB lacks essential features like Microsoft 365 backup and fast recovery options.
- Users experience backup failures that require troubleshooting, making data recovery complicated at times.
- Users note the limited features of CrashPlan SMB, highlighting the need for improvements like supporting Microsoft 365 backups.
- Users criticize the poor interface design of CrashPlan SMB, finding it confusing and difficult to navigate.
What Are Recent G2 Reviews of CrashPlan SMB?
"Reliable and unlimited data retention"
Rating: 4.0/5.0 stars
— Robert B.
Rating: 5.0/5.0 stars
— Glenn K.

