G2

Robert B.

Partner/ Consultant

Small-Business (50 or fewer emp.)

10/31/2024

"Reliable and unlimited data retention"

4/5

What do you like best about CrashPlan SMB?

It's great for residentials customers needing a significant amount of storage space. Additionally, you are allowed to backup external devices such as thumb drives, disk drives etc. It's our go to for reliable and cost effective backups. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Restores tend to take a while, therefore, don't expect a fast recovery rate. I really wish Crashplan allows a full image backup, not just file based backup, this would take crashplan to the next level with Bare Metal Recovery. The back-end is somewhat confusing to navigate and not straight forward like other vendors. Review collected by and hosted on G2.com.

What problems is CrashPlan SMB solving and how is that benefiting you?

Redundancy, reliability, and cost effective. CrashPlan has always been there when others have failed. One example was a Ransomware recovery, the other vendor had corrupt images of all the backups for over 30 days leaving us stranded, however, when we checked our CrashPlan backups; everything was intact and full backed up; couldn't have been happier to know CrashPlan was doing it's job without the constant backup verifications of other vendors. Review collected by and hosted on G2.com.