# Best Digital Process Automation (DPA) Software for Small Business - Page 2 ## How Many Digital Process Automation (DPA) Software Products Does G2 Track? **Total Products under this Category:** 133 ### Category Stats (Aug 2026) - **Average Rating:** 4.57/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** HighGear (+1.06%) - Among all products in this category, HighGear recorded the largest rating increase compared to last month _Last updated: August 02, 2026_ ## How Does G2 Rank Digital Process Automation (DPA) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,800+ Authentic Reviews - 133+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Digital Process Automation (DPA) Software ![G2 Grid® for Digital Process Automation (DPA) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/digital-process-automation-dpa/grids.png?focus%5B%5D=20785&focus%5B%5D=3066&focus%5B%5D=1507&focus%5B%5D=1711&focus%5B%5D=1415058&focus%5B%5D=122308&focus%5B%5D=83902&focus%5B%5D=165487) Highlighted products: Bizagi, Laserfiche, Appian, Creatio, ANOW! Suite, UI Bakery, Retool, and Twixor. Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-process-automation-dpa/grids.json?focus%5B%5D=bizagi&focus%5B%5D=laserfiche&focus%5B%5D=appian&focus%5B%5D=creatio&focus%5B%5D=anow-suite&focus%5B%5D=ui-bakery&focus%5B%5D=retool&focus%5B%5D=twixor&segment=small-business) **Sponsored** ### altaFlow altaFlow generates custom docs with a click, integrates eSignatures, creates webforms, and more without coding. It’s the ultimate tool to simplify, automate, and elevate your workflows. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1614&secure%5Bchosen_at%5D=2026-08-02T20%3A46%3A15Z&secure%5Bdisplayable_resource_id%5D=1614&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1614&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116146&secure%5Bresource_id%5D=1614&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdigital-process-automation-dpa%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=2931067bedf4547a1f57e3c861d12387f1d72f3809b859447614aa1f99144284&secure%5Burl%5D=https%3A%2F%2Faltaflow.com%2Fg2-demo%2F%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3Dg2clicks&secure%5Burl_type%5D=book_demo) ### [Appsmith](https://www.g2.com/products/appsmith/reviews) Appsmith is an open-source low-code application platform that simplifies custom application development for businesses, allowing them to streamline operations, automate processes, quickly integrate multiple apps and data, and enhance legacy applications with new features. Full-stack and backend developers, systems administrators, and data teams use Appsmith to quickly build: - Customer 360 and other interactive dashboards that span multiple data sources - Functional and secure user interfaces on top of IT automations and scripts - AI-powered chat, data, and document analysis tools - Enterprise app extensions that reduce SaaS seat license costs Appsmith easily connects to a wide range of databases, APIs, and SaaS applications, and provides drag-and-drop UI building tools that are 10x faster than UI development using Angular or React frameworks. Appsmith is used by leading companies including Amazon, GSK, Allianz, ABB, Omron, and Twilio to build custom software for inventory management, IT operations, and customer support. **Average Rating:** 4.6/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate Appsmith? - **Workflow Automation:** 8.0/10 (Category avg: 9.0/10) - **Data Mapping:** 9.1/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.0/10 (Category avg: 9.0/10) - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) #### Who Is the Company Behind Appsmith? - **Seller:** [Appsmith](https://www.g2.com/sellers/appsmith) - **Year Founded:** 2019 - **HQ Location:** San Francisco, US - **Twitter:** @theappsmith 4,021 Twitter followers - **LinkedIn® Page:** [in.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec7bd4b67aa259a8d327e3b28825b845ed75c2b825df01b0dd9b0dcffc4d569b&secure%5Burl%5D=https%3A%2F%2Fin.linkedin.com%2Fcompany%2Fappsmith&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 64% Small, 25% Medium #### What Do G2 Reviewers Say About Appsmith? _AI-generated summary from verified user reviews_ ##### Pros - Users find Appsmith's **ease of use** remarkable, appreciating the smooth setup and efficient data handling features. - Users love the **customization options** in Appsmith, enabling tailored solutions and seamless integrations for their projects. - Users highly value the **easy integrations** with various data sources, allowing quick and seamless app development. - Users rave about the **incredible speed of development** with Appsmith, allowing quick project progress and ease of use. - Users emphasize the **time-saving capabilities** of Appsmith, enhancing efficiency in data management and app creation. ##### Cons - Users face a **steep learning curve** with Appsmith, but find it worthwhile for quick app development. - Users find the **missing features** in Appsmith, such as branding options and integrated URL outputs, limiting. - Users note **app limitations** in use cases, particularly lacking integrated URL encoding methods compared to competitors. - Users find **customization difficulty** in Appsmith, facing limitations on UI flexibility and backend dependencies for complex tasks. - Users find **functionality limitations** in Appsmith, particularly with encoding URLs, which can restrict their use cases. #### What Are Recent G2 Reviews of Appsmith? **["Smooth, Easy-to-Navigate UI with Key Details on One Page"](https://www.g2.com/survey_responses/appsmith-review-12525031)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/appsmith-review-12525031) **["Effortless Setup and Business-Friendly"](https://www.g2.com/survey_responses/appsmith-review-12039512)** **Rating:** 4.0/5.0 stars _— Obed N._ [Read full review](https://www.g2.com/survey_responses/appsmith-review-12039512) #### What Are G2 Users Discussing About Appsmith? - [What is Appsmith used for?](https://www.g2.com/discussions/what-is-appsmith-used-for) - 2 upvotes ### [FlowForma Process Automation](https://www.g2.com/products/flowforma-process-automation/reviews) FlowForma is a type of process automation solution designed to help users digitize, automate, and optimize business processes across various complexities. This enterprise-grade platform leverages AI technology to provide a no-code environment, allowing users, regardless of their technical expertise, to create and manage automated workflows efficiently. By integrating intelligent automation into everyday operations, FlowForma addresses the growing need for organizations to enhance productivity and streamline processes. The target audience for FlowForma includes business leaders, IT professionals, and organizations of all sizes seeking to improve their operational efficiency. With its user-friendly interface, FlowForma caters to both small businesses and large enterprises, making it an adaptable solution for diverse industries. Specific use cases range from automating simple tasks, such as data entry and approvals, to managing complex workflows that require intricate decision-making and collaboration among multiple stakeholders. Key features of FlowForma include its agentic AI capabilities, which allow users to design and optimize processes with the assistance of AI as an active collaborator. This functionality not only enhances the automation experience but also enables users to evolve their processes intelligently over time. The platform is built to be scalable and secure, ensuring that organizations can grow and adapt their automation strategies without compromising data integrity or system performance. FlowForma stands out in the process automation category by making automation accessible and affordable. With over 300,000 users worldwide, the platform has proven its effectiveness in delivering measurable results. Users benefit from the ability to streamline operations, reduce manual errors, and enhance overall productivity. The no-code aspect of FlowForma empowers individuals to take control of their automation needs without relying heavily on IT resources, fostering a culture of innovation and agility within organizations. In addition to its robust features, FlowForma offers a free trial, allowing potential users to experience the platform's capabilities firsthand. This trial period provides an opportunity for organizations to evaluate how FlowForma can transform their processes and drive efficiency, ultimately leading to improved business outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 99 #### How Do G2 Users Rate FlowForma Process Automation? - **Workflow Automation:** 9.3/10 (Category avg: 9.0/10) - **Data Mapping:** 8.5/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.2/10 (Category avg: 9.0/10) - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) #### Who Is the Company Behind FlowForma Process Automation? - **Seller:** [FlowForma](https://www.g2.com/sellers/flowforma) - **Company Website:** www.flowforma.com - **Year Founded:** 2012 - **HQ Location:** Dublin - **Twitter:** @FlowForma 493 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d8ec461bbb23cfd8e1e06c473b1db290cc223f47786968e481e74f6a1dcb154f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10197246%2F&secure%5Burl_type%5D=linkedin_company_website) 26 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Construction, Information Technology and Services - **Company Size:** 64% Medium, 26% Small #### What Do G2 Reviewers Say About FlowForma Process Automation? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** in FlowForma Process Automation enhances efficiency and integration within their business. - Users find **automation features** of FlowForma invaluable for enhancing efficiency and simplifying client data management. - Users commend the **efficiency** of FlowForma, highlighting its ability to streamline workflows and reduce workload effectively. - Users find **automation efficiency** in FlowForma Process Automation boosts productivity and simplifies data management seamlessly. - Users value the **productivity improvement** FlowForma delivers, enhancing efficiency and reducing team workload significantly. ##### Cons - Users find the **learning curve steep** , requiring time and training to navigate FlowForma’s system effectively. - Users find the **difficult learning curve** of FlowForma challenging, requiring time and training to navigate effectively. - Users find the **missing features** in FlowForma Process Automation lead to customization and integration limitations. - Users find that **learning difficulty** impacts their ability to navigate and manage complex tasks effectively in FlowForma. - Users find the **complexity** of FlowForma challenging, hindering smooth navigation and efficient task management. #### What Are Recent G2 Reviews of FlowForma Process Automation? **["FlowForma Makes Automating Forms and Document Generation a Breeze"](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742)** **Rating:** 4.0/5.0 stars _— Jolanta L._ [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742) **["Intuitive Workflow Design with Powerful Built-In Rules"](https://www.g2.com/survey_responses/flowforma-process-automation-review-13177229)** **Rating:** 5.0/5.0 stars _— Verified User in Construction_ [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-13177229) #### What Are G2 Users Discussing About FlowForma Process Automation? - [What do you like most about FlowForma for process automation, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-flowforma-for-process-automation-and-what-could-be-improved) - [What is FlowForma Process Automation used for?](https://www.g2.com/discussions/what-is-flowforma-process-automation-used-for) - 1 comment ### [BRYTER](https://www.g2.com/products/bryter/reviews) BRYTER enables expert teams like Legal and Compliance to make their knowledge available digitally. BRYTER applications collect the relevant information, process it intelligently, and provide the answers, decisions, and documents business partners need, transforming experts into business enablers. Global enterprises like McDonalds and ING, Law Firms like Linklaters and DLA Piper, and professional service firms like Deloitte, PwC, and KPMG, use BRYTER’s no-code platform to build applications that reduce repetitive tasks for experts, mitigate risk, and accelerate business outcomes. BRYTER is a remote-first company with offices in New York, London, Frankfurt and Berlin. www.bryter.com **Average Rating:** 4.7/5.0 **Total Reviews:** 66 #### How Do G2 Users Rate BRYTER? - **Workflow Automation:** 8.3/10 (Category avg: 9.0/10) - **Data Mapping:** 7.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.4/10 (Category avg: 9.0/10) - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) #### Who Is the Company Behind BRYTER? - **Seller:** [BRYTER](https://www.g2.com/sellers/bryter-1d888a14-56d4-4c82-a3da-09d46169e547) - **Year Founded:** 2018 - **HQ Location:** New York - **Twitter:** @BRYTER\_io 1,030 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c6e6f98a09a1211e796b6ec261d534aa1c67d7e5146ff13e75724ed74f31b366&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrytergmbh%2F&secure%5Burl_type%5D=linkedin_company_website) 84 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Legal Services - **Company Size:** 42% Small, 38% Large #### What Do G2 Reviewers Say About BRYTER? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **AI features easy to use** , streamlining documentation with impressive accuracy for non-technical individuals. - Users find BRYTER's **automation features** extremely user-friendly, simplifying documentation even for non-technical professionals. - Users find BRYTER's **automation efficiency** exceptional, simplifying documentation for even non-technical professionals like lawyers. - Users find BRYTER's **ease of use** appealing, especially non-technical individuals benefiting from automated documentation features. - Users value the **time-saving AI automation** in BRYTER, making documentation easy and efficient for non-technical users. ##### Cons - Users find the **dashboard lacking in detail** and express a desire for improved reporting and integration capabilities. - Users find **difficult learning** curves due to a lack of detailed dashboard and challenging integration processes. - Users note **feature issues** with BRYTER, citing lack of detailed dashboards and challenging integrations. - Users find **functionality limitations** in BRYTER, particularly in dashboard details and integration challenges. - Users find **integration issues** challenging, with a lack of detail and built-in reporting features on the dashboard. #### What Are Recent G2 Reviews of BRYTER? **["Very Easy to Use, Even for Non-Technical Users"](https://www.g2.com/survey_responses/bryter-review-12239150)** **Rating:** 4.0/5.0 stars _— Sahil P._ [Read full review](https://www.g2.com/survey_responses/bryter-review-12239150) **["Customized Document Generation Tool"](https://www.g2.com/survey_responses/bryter-review-8202590)** **Rating:** 4.5/5.0 stars _— Gerald B._ [Read full review](https://www.g2.com/survey_responses/bryter-review-8202590) #### What Are G2 Users Discussing About BRYTER? - [How do you use Bryter?](https://www.g2.com/discussions/how-do-you-use-bryter) - [What is BRYTER io?](https://www.g2.com/discussions/what-is-bryter-io) - [Who owns BRYTER?](https://www.g2.com/discussions/who-owns-bryter) - [What does BRYTER do?](https://www.g2.com/discussions/what-does-bryter-do) ### [Zvolv](https://www.g2.com/products/zvolv/reviews) Zvolv integrates people-driven business processes with data-driven intelligent bot automation. A process automation platform that drives business process innovation and process excellence with smart applications in days, Zvolv helps planning, execution, and operations teams leverage the power of Intelligent Automation, by accelerating the delivery of key insights in-app, assisting in rapid decision making via visual elements, reducing execution timelines and automating processes by business logic. **Average Rating:** 4.5/5.0 **Total Reviews:** 36 #### How Do G2 Users Rate Zvolv? - **Workflow Automation:** 9.3/10 (Category avg: 9.0/10) - **Data Mapping:** 9.3/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.7/10 (Category avg: 9.0/10) - **Ease of Use:** 9.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Zvolv? - **Seller:** [Zvolv](https://www.g2.com/sellers/zvolv) - **Year Founded:** 2018 - **HQ Location:** Pune, IN - **Twitter:** @TwigMeNow 4 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=de4a94331a45ff896ece1164fe2287465488fd610999c7f250d77c9792d4336d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13762922&secure%5Burl_type%5D=linkedin_company_website) 67 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Business Analyst - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Small, 33% Medium #### What Are Recent G2 Reviews of Zvolv? **["Zvolv is a quality product with outstanding customer service."](https://www.g2.com/survey_responses/zvolv-review-7479546)** **Rating:** 5.0/5.0 stars _— Manjunath B._ [Read full review](https://www.g2.com/survey_responses/zvolv-review-7479546) **["Great platform to get into development with low code."](https://www.g2.com/survey_responses/zvolv-review-7591571)** **Rating:** 4.5/5.0 stars _— Vartika S._ [Read full review](https://www.g2.com/survey_responses/zvolv-review-7591571) #### What Are G2 Users Discussing About Zvolv? - [What is Zvolv used for?](https://www.g2.com/discussions/what-is-zvolv-used-for) ### [TrueContext](https://www.g2.com/products/truecontext/reviews) TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale. The platform unifies people, processes, and data so technicians can focus on real work, not busywork — enabling data-driven field service without the data burden. Built for operational excellence, TrueContext transforms field action into strategic vision, turning every job into a source of real-time intelligence that compounds long-term success. Over 100,000 users in high-complexity, low-connectivity field environments use TrueContext every day to improve asset uptime, ensure safety and compliance, and deliver certainty to customers. --- KEY PRODUCT FEATURES Offline, cross-platform mobile forms that work anywhere, anytime TrueContext’s cross-platform mobile app delivers reliable performance in any environment. Offline capabilities let technicians access service history, go through workflows, and capture photos, signatures, and GPS coordinates without connectivity. Everything syncs automatically when your techs reconnect. Field service software needs to work where your teams work, including basements, oil rigs, and medical facilities. TrueContext stays productive regardless of location or network conditions. Build custom field service workflows without coding TrueContext’s low-code platform empowers operations teams to create, deploy, and modify guided workflows tailored to your field service needs. Operations teams can build adaptive forms with conditional logic and data validation that reduce errors and improve first-time fix rates, without IT dependencies or development time. Workflows guide technician behavior, reduce human error, and deliver audit-ready data back to enterprise systems. Operations teams control the process, and field teams get clear instructions that make complex jobs simpler. Automated field service reporting and documentation TrueContext eliminates manual paperwork by automatically generating custom reports in multiple formats (PDF, HTML, and Word) from completed forms. Reports are instantly distributed to stakeholders, customers, and back-office systems with timestamps, audit trails, and compliance-ready documentation. Administrative burden drops. Data accuracy improves. Workflow analytics show you where processes can be optimized, turning every completed job into insight that makes the next one better. Actionable, real-time analytics for field operations With configurable dashboards, you get immediate visibility into field performance metrics. Drill down into submission analytics by form, team, user, and location to identify trends and address issues before they escalate. Connect to your existing business intelligence tools for extended analysis. Add Birst integration to gain deeper insights into how field performance impacts your broader business goals. **Average Rating:** 4.4/5.0 **Total Reviews:** 416 #### How Do G2 Users Rate TrueContext? - **Workflow Automation:** 8.2/10 (Category avg: 9.0/10) - **Data Mapping:** 8.6/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) #### Who Is the Company Behind TrueContext? - **Seller:** [TrueContext Incorporated](https://www.g2.com/sellers/truecontext-incorporated) - **Company Website:** truecontext.com - **Year Founded:** 2001 - **HQ Location:** Ontario, Canada - **Twitter:** @TrueContext 156 Twitter followers - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=868de7b91505a66a55371e57e5bde04cbe89f5a0e3b287bc2dc0e30393ad2236&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2FTrueContext&secure%5Burl_type%5D=linkedin_company_website) 106 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager - **Top Industries:** Construction, Oil & Energy - **Company Size:** 38% Medium, 32% Large #### What Do G2 Reviewers Say About TrueContext? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of TrueContext, enabling efficient form management and user-friendly navigation. - Users appreciate the **flexibility in form creation** with TrueContext, enabling efficient and easy building and updating of forms. - Users appreciate the **form customization options** of TrueContext, enabling easy creation and updates for field technicians. - Users appreciate the **high level of control and standardization** from TrueContext, enhancing data accuracy and compliance. - Users value the **customization capabilities** of TrueContext, allowing tailored workflows and enhanced operational efficiency. ##### Cons - Users find the **form design process complicated** , particularly with large forms and advanced logic, leading to maintenance challenges. - Users find the **steep learning curve for advanced features** of TrueContext challenging, requiring significant time and expertise to master. - Users find the **complexity** of managing advanced forms and workflows can be time-consuming and challenging. - Users find **limitations in submissions and complicated form designs** , causing frustration with editing and navigation challenges. - Users find the **limited features** of TrueContext restricting, desiring more customization and template options. #### What Are Recent G2 Reviews of TrueContext? **["TrueContext: Flexible Forms, Reliable Performance, and Excellent Support"](https://www.g2.com/survey_responses/truecontext-review-13060963)** **Rating:** 5.0/5.0 stars _— Jonathan u._ [Read full review](https://www.g2.com/survey_responses/truecontext-review-13060963) **["An excellent tool for digitization and creation of information flows"](https://www.g2.com/survey_responses/truecontext-review-9470282)** **Rating:** 5.0/5.0 stars _— Brandon V._ [Read full review](https://www.g2.com/survey_responses/truecontext-review-9470282) ### [ProcessMaker](https://www.g2.com/products/processmaker/reviews) ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast. Business users can contribute without heavy training, while IT can extend, integrate, and standardize across the organization. ProcessMaker supports everything from simple approvals to mission-critical operations, works for SMEs and enterprises, and integrates with virtually any tech stack—so you can modernize without ripping and replacing what you already have. **Average Rating:** 4.3/5.0 **Total Reviews:** 275 #### How Do G2 Users Rate ProcessMaker? - **Workflow Automation:** 8.7/10 (Category avg: 9.0/10) - **Data Mapping:** 8.3/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.7/10 (Category avg: 9.0/10) - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) #### Who Is the Company Behind ProcessMaker? - **Seller:** [Decisions](https://www.g2.com/sellers/decisions) - **Year Founded:** 2010 - **HQ Location:** Virginia Beach, Virginia - **Twitter:** @decisions 466 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=901976ebb9503fb709cd5b021c2f1abdc53a3d1b7502a1f55b8c043d8518b378&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2373238%2F&secure%5Burl_type%5D=linkedin_company_website) 322 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Consultant - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 40% Medium, 35% Large #### What Do G2 Reviewers Say About ProcessMaker? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **seamless automation** features of ProcessMaker, enabling easy business process creation without deep coding knowledge. - Users value the **efficiency** of ProcessMaker, facilitating quick workflow creation and management for all users. - Users find the **customer support** of ProcessMaker invaluable, aiding them through development and integration with ease. - Users rave about the **ease of learning** ProcessMaker, making workflow management accessible for everyone quickly. - Users value the **ease of work** with ProcessMaker, enjoying its simple interface and quick learning curve for workflows. ##### Cons - Users face **functionality limitations** in ProcessMaker, struggling with basic tasks like inputting signatures and changing assignment rules. - Users experience **missing features** like signature input and seamless assignment rule changes, hindering basic functionality. - Users dislike the **hidden bugs** in ProcessMaker that disrupt workflows and indicate underlying app issues. - Users find the **limited features** of ProcessMaker frustrating, as essential tasks are often unsupported. - Users report **performance issues** due to hidden bugs that disrupt workflows and indicate app instability. #### What Are Recent G2 Reviews of ProcessMaker? **["Efficient workflow automation tool"](https://www.g2.com/survey_responses/processmaker-review-10536107)** **Rating:** 4.0/5.0 stars _— Izuchukwu M._ [Read full review](https://www.g2.com/survey_responses/processmaker-review-10536107) **["ProcessMaker is an excellent business process automation software."](https://www.g2.com/survey_responses/processmaker-review-10551224)** **Rating:** 5.0/5.0 stars _— Verified User in Oil & Energy_ [Read full review](https://www.g2.com/survey_responses/processmaker-review-10551224) #### What Are G2 Users Discussing About ProcessMaker? - [What is ProcessMaker used for?](https://www.g2.com/discussions/what-is-processmaker-used-for) - [How do you use process maker?](https://www.g2.com/discussions/how-do-you-use-process-maker) - [What is Process maker?](https://www.g2.com/discussions/what-is-process-maker) - [What are the three key components of a BPM system?](https://www.g2.com/discussions/processmaker-what-are-the-three-key-components-of-a-bpm-system) - 1 comment - [What are the features of BPM?](https://www.g2.com/discussions/what-are-the-features-of-bpm) ### [Clappia](https://www.g2.com/products/clappia/reviews) Clappia is a No Code platform on which creating custom process apps is as easy as working with Excel sheets. People inside your organization who don't know anything about mobile app development, coding, cloud hosting, databases, etc. will be able to create very complex apps and streamline different processes within a couple of hours using their business logic and our app builder. **Average Rating:** 4.7/5.0 **Total Reviews:** 82 #### How Do G2 Users Rate Clappia? - **Workflow Automation:** 8.7/10 (Category avg: 9.0/10) - **Data Mapping:** 8.8/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.3/10 (Category avg: 9.0/10) - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind Clappia? - **Seller:** [Clapptron Technologies Private Limited](https://www.g2.com/sellers/clapptron-technologies-private-limited) - **Year Founded:** 2018 - **HQ Location:** Bangalore, India - **Twitter:** @clappiadotcom 463 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0b8bf0963746a713dc5d50b2eb3bd033049607a0810f1442048efcf073b872e0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13207340%2F&secure%5Burl_type%5D=linkedin_company_website) 23 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 36% Small, 35% Medium #### What Are Recent G2 Reviews of Clappia? **["No Coding platform for App creation"](https://www.g2.com/survey_responses/clappia-review-9936273)** **Rating:** 4.0/5.0 stars _— Anbazhagan M._ [Read full review](https://www.g2.com/survey_responses/clappia-review-9936273) **["Easiest Platform for Building Apps I’ve Come Across"](https://www.g2.com/survey_responses/clappia-review-9618145)** **Rating:** 5.0/5.0 stars _— Anisha R._ [Read full review](https://www.g2.com/survey_responses/clappia-review-9618145) #### What Are G2 Users Discussing About Clappia? - [What is Clappia used for?](https://www.g2.com/discussions/what-is-clappia-used-for) - 1 comment ### [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. **Average Rating:** 4.5/5.0 **Total Reviews:** 347 #### How Do G2 Users Rate SS&C Blue Prism Intelligent Automation Platform? - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 8.6/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.0/10 (Category avg: 9.0/10) - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) #### Who Is the Company Behind SS&C Blue Prism Intelligent Automation Platform? - **Seller:** [SS&C Blue Prism](https://www.g2.com/sellers/ss-c-blue-prism) - **Year Founded:** 2001 - **HQ Location:** Windsor, CT - **Twitter:** @SSCTechnologies 4,796 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9bc097453fa71cdbd909592281401f7ffa6ced0c7a148bf94152cd59902bc235&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fblue-prism-limited%2F&secure%5Burl_type%5D=linkedin_company_website) 1,046 employees on LinkedIn® - **Ownership:** NASDAQ: SSNC #### Who Uses This Product? - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 55% Large, 27% Medium #### What Do G2 Reviewers Say About SS&C Blue Prism Intelligent Automation Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of SS&C Blue Prism, allowing effortless customization and real-time debugging. - Users find SS&C Blue Prism to be **exceptionally easy to automate tasks** , streamlining operations and enhancing productivity. - Users highlight the **ease of automation implementation** with SS&C Blue Prism, enabling quick scaling and efficient operation. - Users appreciate the **efficiency** of SS&C Blue Prism, streamlining accounting and enhancing productivity for various tasks. - Users value the **user-friendly interface and powerful automation capabilities** of SS&C Blue Prism for enhanced efficiency. ##### Cons - Users find the **learning curve steep** for SS&C Blue Prism, citing difficulty in setup and inadequate training resources. - Users feel that the platform is lacking in **automation examples and enhanced functionality** , making learning and usage challenging. - Users find the **complexity in advanced scheduling** and learning Blue Prism challenging, complicating their automation efforts. - Users find the **high costs** of SS&C Blue Prism to be a significant hurdle for small businesses. - Users face **integration issues** with browsers, leading to unresponsive RPA and required manual checks to fix bot integration. #### What Are Recent G2 Reviews of SS&C Blue Prism Intelligent Automation Platform? **["Easy to understand and get the basics"](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409)** **Rating:** 4.5/5.0 stars _— Napoleon R._ [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409) **["Blueprism Review"](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027)** **Rating:** 5.0/5.0 stars _— Van Judhel C._ [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027) #### What Are G2 Users Discussing About SS&C Blue Prism Intelligent Automation Platform? - [What is blue prism certification?](https://www.g2.com/discussions/what-is-blue-prism-certification) - [Is Blue Prism good?](https://www.g2.com/discussions/is-blue-prism-good) - 2 comments - [What is Blue Prism architecture?](https://www.g2.com/discussions/what-is-blue-prism-architecture) - 2 comments - [Does Blue Prism require coding?](https://www.g2.com/discussions/does-blue-prism-require-coding) - 1 comment, 1 upvote ### [Parallel](https://www.g2.com/products/parallel-solutions-sl-parallel/reviews) Parallel is the End-to-End AML Software for KYC , Screening & Risk Scoring **Average Rating:** 4.8/5.0 **Total Reviews:** 32 #### How Do G2 Users Rate Parallel? - **Workflow Automation:** 8.5/10 (Category avg: 9.0/10) - **Data Mapping:** 8.6/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.5/10 (Category avg: 9.0/10) - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) #### Who Is the Company Behind Parallel? - **Seller:** [Parallel Solutions SL](https://www.g2.com/sellers/parallel-solutions-sl) - **Year Founded:** 2020 - **HQ Location:** Barcelona, ES - **Twitter:** @onparallelHQ 155 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e651556238af02d1931e0beecf6648e6930851cd7b8e6b9ff53630ada44b7496&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonparallel%2F&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Legal Services - **Company Size:** 53% Small, 34% Medium #### What Do G2 Reviewers Say About Parallel? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Parallel, finding it intuitive and customizable for their organizational needs. - Users appreciate the **customization options** in Parallel, making it adaptable to their specific organizational needs. - Users value the **exceptional customer support** that fosters community and encourages feedback for continuous improvement. - Users find the **easy integrations** of Parallel enhance organizational structuring and streamline document processing effectively. - Users value the **intuitive interface** of Parallel, which simplifies onboarding and enhances the overall experience. ##### Cons - Users experience **communication issues** with lengthy notifications regarding non-compliant parts, leading to confusion and frustration. - Users desire more templates and an **e-signature feature** to enhance their experience with Parallel. - Users desire **more template options** and hope for an integrated e-signature feature in Parallel. #### What Are Recent G2 Reviews of Parallel? **["Now organized ans dimple KYC processing processes"](https://www.g2.com/survey_responses/parallel-review-9381501)** **Rating:** 4.5/5.0 stars _— DAVID CEDRIC T._ [Read full review](https://www.g2.com/survey_responses/parallel-review-9381501) **["Game-changer in customer management"](https://www.g2.com/survey_responses/parallel-review-8928735)** **Rating:** 5.0/5.0 stars _— David P._ [Read full review](https://www.g2.com/survey_responses/parallel-review-8928735) #### What Are G2 Users Discussing About Parallel? - [What is Parallel used for?](https://www.g2.com/discussions/what-is-parallel-used-for) - 1 comment ### [Avenue](https://www.g2.com/products/avenue/reviews) Avenue is a data observability platform that helps companies monitor and analyze their data in real-time. Our platform allows users to create monitors that track specific events or conditions in their data warehouse using SQL or other database types (like Airtable or Google Sheets). Monitors generate signals, which are like tickets or individual units of work, representing a single row of data from our customers' databases. These signals can be used to trigger notifications, create incidents for tracking progress and state, and can be sent to various subscriber destinations such as Slack, SMS, Email, etc. Avenue integrates with popular tools like Slack, Zendesk, and Customer.io to help users receive alerts and execute workflows seamlessly. With Avenue, operations teams can easily monitor important business events and take proactive actions based on the insights gained from the monitored data. **Average Rating:** 4.9/5.0 **Total Reviews:** 30 #### How Do G2 Users Rate Avenue? - **Workflow Automation:** 10.0/10 (Category avg: 9.0/10) - **Data Mapping:** 9.8/10 (Category avg: 8.7/10) - **Workflow Mapping:** 10.0/10 (Category avg: 9.0/10) - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) #### Who Is the Company Behind Avenue? - **Seller:** [Avenue](https://www.g2.com/sellers/avenue) - **Year Founded:** 2020 - **HQ Location:** New York, New York - **Twitter:** @UseAvenue 152 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3fa107ecc5662f4bb751cd267782c695ccd060b89a3dd6a3a190f05e179f6ccc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuseavenue%2F&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 87% Small, 13% Medium #### What Are Recent G2 Reviews of Avenue? **["The Linear/Jira for Ops Teams"](https://www.g2.com/survey_responses/avenue-review-9005198)** **Rating:** 5.0/5.0 stars _— Harris S._ [Read full review](https://www.g2.com/survey_responses/avenue-review-9005198) **["Heads of Ops: don’t build (a hacky internal ticketing system), buy Avenue"](https://www.g2.com/survey_responses/avenue-review-9001699)** **Rating:** 5.0/5.0 stars _— Anthony E._ [Read full review](https://www.g2.com/survey_responses/avenue-review-9001699) - [‹ Prev‹ Prev](/categories/digital-process-automation-dpa/small-business?order=g2_score#product-list) - [1](/categories/digital-process-automation-dpa/small-business?order=g2_score#product-list) - 2 - Next ›Next › Spotlight Categories [Analytics Platforms](https://www.g2.com/categories/analytics-platforms) [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) [Environmental Health and Safety Software](https://www.g2.com/categories/environmental-health-and-safety) [Experience Management Software](https://www.g2.com/categories/experience-management) Similar Categories - [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps) - [Business Process Management](/categories/business-process-management) - [Business Process Simulation](/categories/business-process-simulation) - [Decision Management Platforms](/categories/decision-management-platforms) - [Intelligent Document Processing (IDP)](/categories/intelligent-document-processing-idp) - [Other Process Automation](/categories/other-process-automation) - [Process Mining](/categories/process-mining-tools) - [Process Orchestration](/categories/process-orchestration) - [Robotic Process Automation (RPA)](/categories/robotic-process-automation-rpa) - [Workflow Management](/categories/workflow-management) [Browse Digital Process Automation (DPA) Themes](/categories/digital-process-automation-dpa/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated Products classified in the overall Digital Process Automation (DPA) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Digital Process Automation (DPA) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Digital Process Automation (DPA) category. In addition to qualifying for inclusion in the Digital Process Automation (DPA) Software category, to qualify for inclusion in the Small Business Digital Process Automation (DPA) Software category, a product must have at least 10 reviews left by a reviewer from a small business. Show More * * * ## How Do You Choose the Right Digital Process Automation (DPA) Software? ### What You Should Know About Digital Process Automation (DPA) Software ### What is Digital Process Automation (DPA) Software? Digital process automation (DPA) software is a relative newcomer in the [process automation](https://www.g2.com/categories/process-automation) space. In some regards, it is a continuation of, and improvement to, traditional [business process management software](https://www.g2.com/categories/business-process-management), as it also helps define, automate, and report on processes that are intended to help optimize businesses to deliver on company goals. A key difference is that DPA involves an aspect of intelligence, or artificial intelligence, inasmuch as it is focused on providing an end-to-end solution to improve workflows and processes. As opposed to [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), which focuses on the automation of particular tasks, DPA provides a platform that is used to transform an entire business, providing an end-to-end approach to automation. These tools include the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. While these types of automation technologies are often perceived as fundamentally back-office solutions, successful companies are leveraging it for managing all aspects of workflow automation, including customer service, recruitment, leave management, and much more. Key Benefits of DPA Software - Increase productivity, to allow workers to focus on higher-level, human-centric tasks - Boost efficiency by giving humans the automation tools they need to succeed - Improve accuracy through tried-and-tested automation that removes the possibility of human error ### Why Use Digital Process Automation (DPA) Software? Businesses often cite automation being too difficult and complicated to implement as a key concern. Therefore, many tremble in fear and do not even begin on their journey toward automation. However, the landscape provides easy-to-use, drag-and-drop friendly tools such as DPA software, which will quickly help business users get up and running with little to no IT support needed. By leveraging powerful and easy-to-use workflow automation software, one can look at business processes with a bird’s-eye view and streamline the processes that make up the core of a business. Instead of working on automating individual tasks, smart businesses are looking at revamping and transforming processes to change the way they are running their business as a whole. **Revamp business processes —** Organizations can get set in their ways, becoming entrenched in how they do things. With DPA, they can intelligently think about and execute their processes in an automated fashion. **Give power to the citizen developer —** DPA software allows the citizen developer the ability to iterate and create new business applications with an easy-to-use low-code or no-code interface. **Reduce costs —** With this software, businesses can streamline their processes and increase efficiency, thus delivering desired outcomes with speed and precision. This increase in efficiency will often result in the reduction of costs, whether that be labor costs or software expenditure. ### Who Uses Digital Process Automation (DPA) Software? As a software category which is aimed at improving a company’s workflow as a whole, it cuts across organizations and impacts the jobs of a large swath of business professionals, with benefits both internal as well external to the business. **Human resources —** HR, or employee success, can use the technology to do everything from employee onboarding to facilitating document retrieval. **Customer service —** Customer service agents or representatives can benefit from DPA with its capabilities to provide automated responses to customer queries. **Finance and procurement —** Finance and procurement teams can improve their processes with automated invoicing, smarter procurement, payroll, and more. **Sales and marketing —** Sales and marketing teams can build dynamic flows to help them with everything from pricing to personalized advertising, and everything in between. ### Kinds of Digital Process Automation (DPA) Software DPA software is easy to use by definition. However, the solutions can differ in terms of the extent to which coding is necessary, or even possible, to use or improve the product. **Low-code digital process automation (DPA) —** Allow business users to automate workflows quickly with minimal coding, reducing the need for extensive coding experience. **No-code digital process automation (DPA) —** Provide drag-and-drop tools that enable businesses to develop software quickly without coding. ### Digital Process Automation (DPA) Software Features DPA software not only allows citizen developers with minimal to no coding experience to streamline business processes. It also gives the user, or the company as a whole, visibility into the automation at work. **Dashboards and Analytics—** Gives the organization the data visualization and analytical capabilities they need to be able to better understand the effectiveness of the solution. Users can also drill down into the effectiveness of particular processes within a broader workflow. **Drag-and-drop interface —** Empowers users to build simple or complex workflows with a simple user-friendly interface **Collaboration —** Allows individuals or teams to work together to create workflows. [**Workflows**](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-automation) **—** Users can build simple or complex workflows, depending on their desired outcome as well as their skill level. Those looking to build more advanced workflows can typically use coding. Other features of digital process automation software: [Workflow Mapping](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-mapping), [Document Management](https://www.g2.com/categories/digital-process-automation-dpa/f/document-management), [Logic & Conditions](https://www.g2.com/categories/digital-process-automation-dpa/f/logic-and-conditions), [Mobile Friendly Forms](https://www.g2.com/categories/digital-process-automation-dpa/f/mobile-friendly-forms), [Robotic Process Automation](https://www.g2.com/categories/digital-process-automation-dpa/f/robotic-process-automation). ### Trends Related to Digital Process Automation (DPA) Software DPA software is the next step in the journey toward automation and digital transformation. For decades, companies have realized that business success frequently involves some aspect of digital transformation; businesses adopt technology and adapt their business processes to leverage digital tools and all they have to offer. In that spirit, businesses are turning to automation, increasingly AI-powered or smart automation, to boost or accelerate their digital transformation. **Smart automation —** Companies have been turning toward automation for decades (perhaps centuries if one includes inventions like sewing and knitting machines). However, the 21st century has ushered in an era of intelligent automation in which artificial intelligence and other advanced technologies are making automation smarter by automatically optimizing workflows, suggesting improvements to processes, and more. **Processes to workflows —** Businesses can easily get siloed, with particular departments getting hyper-focused on their particular processes and tasks. This has been a historical problem and remains a perennial one. However, there is a shift toward bringing businesses back together as a unified whole, and making sure there is a coherent workflow in place which joins the previously disparate parts of the whole. DPA and similar technologies are at the forefront of this trend and are helping to make this a reality. ### Potential Issues with Digital Process Automation (DPA) Software **Job displacement —** With any automation tool, there is a risk and concern of the automation leading to job loss. Businesses must be aware of this challenge and have a duty to properly communicate the impact on employees. **Integration —** Although by its very nature DPA integrates with a business’ existing systems, not all DPA software solutions can integrate with every other business software on the market, especially legacy ones. **Internal buy-in struggles —** As with many forms of technological innovation, it can sometimes be a challenge to convince colleagues that it is necessary to implement a particular solution and that there must be a change to processes as they stand. ### Software and Services Related to Digital Process Automation (DPA) Software DPA stands at the intersection between [process automation software](https://www.g2.com/categories/process-automation) and [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad), as it provides a no-code or low-code platform that facilitates process automation. **Automation —** On the automation front, DPA shares many features with [business process management (BPM)](https://www.g2.com/categories/business-process-management)software and [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), inasmuch as they all allow businesses to reach organizational goals by automating business processes. A business in the early stages of automation might look toward [process mining software](https://www.g2.com/categories/process-mining) to better understand their current processes. **Rapid application development (RAD) software —** Businesses looking for broader-purpose tools which allow citizen developers to rapidly build applications should look at RAD software. These tools provide base-level code, scripts, and integrations so companies can prototype, build, or scale applications without developing complex infrastructures. Both developers and non-developers can use these tools to practice rapid application development with customized workflows and functionality.