David P.
DP
Mid-Market (51-1000 emp.)
"Game-changer in customer management"
5/5
What do you like best about Parallel?

Parallel's user interface is simple and easy to understand, making it easy for our team to adapt for both legal teams and the end client. We have experienced a significant improvement in our client relationships thanks to Parallel's ability to centralise key information and improve communication.<br><br>It has enabled us to track client interactions more efficiently, saving us approximately 30-40% on client communications.<br><br>The team and customer support is terrific. The tool can be ready to use in less than a week. Review collected by and hosted on G2.com.

What do you dislike about Parallel?

We are still awaiting some key features that we feel are necessary to fully optimise our processes, however, the team is very receptive to feedback and several implementations have been made almost on demand. Review collected by and hosted on G2.com.

See what 32 reviewers think of Parallel

4.8 out of 5 · Verified reviews from real users

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