--- title: Kylas Sales CRM Reviews meta_title: 'Kylas Sales CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 538 reviews by the users' company size, role or industry to find out how Kylas Sales CRM works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 538 scale: '5' date_modified: '2026-07-28' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Kylas Sales CRM Reviews **Vendor:** Kylas Growth Engine **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 538 ## About Kylas Sales CRM Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely designed for Growing Businesses. The product helps businesses streamline their sales efforts, manage leads efficiently with a centralized system, nurture them effectively, and close deals faster to drive sustainable growth. Kylas provides advanced features like built-in WhatsApp messaging, field sales tracking, pipeline management, sales automation, and more, empowering teams to work smarter and achieve their sales goals efficiently. Kylas offers a Unique Pricing Framework- It's Elevate Plan is available for Flat USD 250 / month which includes 1. Unlimited Users 2. All Sales CRM Features 3. Robust Onboarding & Training Program 4. Timely Support 5. AI Features ## Kylas Sales CRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of Kylas Sales CRM, finding it simple and organized for data management. (37 reviews) - Users appreciate the **user-friendly interface** of Kylas Sales CRM, making it easy to navigate and implement. (31 reviews) - Users value the **user-friendly lead management** of Kylas Sales CRM, facilitating quick insights and efficient data distribution. (25 reviews) - Users value the **effective task management** of Kylas Sales CRM, enhancing team efficiency and timely follow-ups. (16 reviews) - Users praise the **exceptional customer support** of Kylas Sales CRM, highlighting its positive impact on their productivity. (15 reviews) - Users value the **insightful reporting** in Kylas Sales CRM, which provides a better overview of leads and activities. (13 reviews) - Users value the **easy customization** of Kylas Sales CRM, allowing for tailored workflows to meet specific needs. (12 reviews) - Simplicity (12 reviews) - Organization Efficiency (11 reviews) - Automation Features (10 reviews) **What users dislike:** - Users find **integration issues** with Kylas Sales CRM, feeling it lacks necessary tools compared to competitors like Zoho. (14 reviews) - Users desire **more advanced features** in Kylas Sales CRM to enhance functionality and reporting capabilities. (13 reviews) - Users often face **slow loading** issues with Kylas Sales CRM, affecting their efficiency and overall experience. (12 reviews) - Users experience **technical bugs** that disrupt workflow, suggesting a need for regular software updates to mitigate issues. (9 reviews) - Users find the **limited customization options** of Kylas Sales CRM restrict their effectiveness and flexibility in usage. (8 reviews) - Users report **performance issues** with Kylas Sales CRM, including slowness and mobile battery drain affecting usability. (7 reviews) - Users find the **notification issues** of Kylas Sales CRM disruptive, impacting their workflow negatively. (6 reviews) - Limited Features (6 reviews) - Incomplete Information (5 reviews) - Sales (4 reviews) ## Kylas Sales CRM Reviews ### 1. Best CRM for any business - Kylas **Rating:** 5.0/5.0 stars **Reviewed by:** Atul J. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Kylas Sales CRM?** It helps us to resolve the problem as they have a great customer support & they are budget friendly with amazing features **What do you dislike about Kylas Sales CRM?** Layout could be better and process is lengthy **What problems is Kylas Sales CRM solving and how is that benefiting you?** It is very helpful in terms of measuring ROI ### 2. Kylas CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Nishith S. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Kylas Sales CRM?** Unlimited user and pricing is good for SMB **What do you dislike about Kylas Sales CRM?** company layout is missing and products custom field in filters **What problems is Kylas Sales CRM solving and how is that benefiting you?** tracking of leads ### 3. Kylas Yewale **Rating:** 5.0/5.0 stars **Reviewed by:** Shraddha D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2023 **What do you like best about Kylas Sales CRM?** unlimited user and tracking of enquires. **What do you dislike about Kylas Sales CRM?** limitation of records and multi - picklist **What problems is Kylas Sales CRM solving and how is that benefiting you?** tracking of enquiries and follow up **Official Response from Kylas Sales CRM Official:** > Hello Shraddha, we are glad that you shared your review with us. Thank you so much for that! It's good to know that you highly thought of unlimited users and using Kylas for tracking your enquiries. FYI, you can purchase our add-on to buy more records. We are updating our feature set and will soon update you regarding the same. ### 4. Best software for the lead management **Rating:** 5.0/5.0 stars **Reviewed by:** Rashi J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2023 **What do you like best about Kylas Sales CRM?** The best thing about the KYLAS CRM is the free and easy integration and also the pricing as well **What do you dislike about Kylas Sales CRM?** The wrost part about the KYLAS CRM is their manual account activation and deactivation **What problems is Kylas Sales CRM solving and how is that benefiting you?** The KYLAS help me managing all my leads and gives a prpoer reports as well and their grouped smartlist feature also help me to see data of my team too. **Official Response from Kylas Sales CRM Official:** > Thank you for your valuable feedback, Rashi! We are glad that you are enjoying integrations and lead management with Kylas. We are improving our features including account activation and deactivation procedures to enhance your experience. We will update you soon regarding the same. ### 5. Easy to use and deploy **Rating:** 5.0/5.0 stars **Reviewed by:** Anand I. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Kylas Sales CRM?** The ease of use and Support from Kylas team. **What do you dislike about Kylas Sales CRM?** Lead and Deals need to have same field to view. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It helps us in building our leads and builds the flow. **Official Response from Kylas Sales CRM Official:** > Thank you for sharing your valuable feedback with us, Anand! We are excited that you find the CRM easy to use and appreciate the support from the Kylas team. We offer conversion mapping to let you define which fields to map while converting a lead to a deal, contact, or company. Also, we are updating our feature set and will soon update you regarding the same. ### 6. Kylas **Rating:** 5.0/5.0 stars **Reviewed by:** Radha N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Kylas Sales CRM?** unlimited users, dashboard custom, pricing wise **What do you dislike about Kylas Sales CRM?** company layout, phone support, multi picklist in contact and company **What problems is Kylas Sales CRM solving and how is that benefiting you?** managing leads in a single place and follow ups as well. ### 7. Kylas CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Anjali A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Kylas Sales CRM?** can track every lead in a proper taking too long to respond way **What do you dislike about Kylas Sales CRM?** taking too long to respond that becomes problem **What problems is Kylas Sales CRM solving and how is that benefiting you?** traking business in a proper way the way we want customize layout helps to understand track **Official Response from Kylas Sales CRM Official:** > Thank you for your review, Anjali! We are delighted to hear that Kylas helps you with your lead tracking. We try our best to resolve all our customer issues in the minimum time possible. Also, we are updating our features and will soon send you updates about the same. ### 8. Kylas is a fantastic tool for managing your client interactions. **Rating:** 5.0/5.0 stars **Reviewed by:** vimal j. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Kylas Sales CRM?** The user-friendly interface of Kylas makes it simple to use and helps you make the most of your client data. It's a terrific method to manage your customer connections. **What do you dislike about Kylas Sales CRM?** No demerits, Kylas is an excellent tool to use and helps make the most of customer data. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It helps to keep customers' data safe for the future; we can add notes, add reminders, etc. ### 9. Kylas, the CRM you want for your business! **Rating:** 4.5/5.0 stars **Reviewed by:** Rashu N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2023 **What do you like best about Kylas Sales CRM?** It's user-friendly and the interface is fantastic **What do you dislike about Kylas Sales CRM?** No saving draft option for emails or messages **What problems is Kylas Sales CRM solving and how is that benefiting you?** Helping us become efficient in reaching our leads in time increasing our closing ratio making us more productive **Official Response from Kylas Sales CRM Official:** > Hi Rashu, thank you for sharing your valuable feedback with us! It's good to know that you appreciate our CRM's user-friendly interface. We are also happy that you can easily contact your leads which has increased your closing ratio and overall productivity. We would like to mention that we let you customize templates for messages and emails. Also, we are improving our features and will soon update you regarding the same. ### 10. Ease to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ajeya K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Kylas Sales CRM?** The intuitive interface of Kylas crm software made it incredibly easy to navigate and use **What do you dislike about Kylas Sales CRM?** Pricing plans can be bit in higher side for small business **What problems is Kylas Sales CRM solving and how is that benefiting you?** Robust reporting and analytics features **Official Response from Kylas Sales CRM Official:** > Hey Ajeya, thanks a lot for telling us about your experience with Kylas! It's good to know that find our interface intuitive and easy to navigate. We would like to mention that we have kept our prices the lowest we could and reasonable for small businesses. Also, we will soon update our feature set and share the updates with you. ### 11. Wonderful experience..loved it **Rating:** 5.0/5.0 stars **Reviewed by:** Aamish D. | Proprietor, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Kylas Sales CRM?** Easy way of handling leads and direct filters **What do you dislike about Kylas Sales CRM?** Nothing's much, it is pretty sorted. Very easy to handle. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Helping in sorting the leads, making me reach the leads need more importance **Official Response from Kylas Sales CRM Official:** > Thanks for your valuable feedback, Juhi! It's great to know that Kylas is helping you with lead handling and you find it easy to use. We are ramping up our feature set and will share updates regarding the same with you soon. ### 12. Nice CRM software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Kylas Sales CRM?** User-friendliness is the first advantage. And they give the very best support and online training is conducted every week. **What do you dislike about Kylas Sales CRM?** Need to pay more while we add more customer leads because this software has a limit in record counts which varies as per the plan. **What problems is Kylas Sales CRM solving and how is that benefiting you?** We got an easy to use centralised CRM application for m Kylas. Very helpful for us. **Official Response from Kylas Sales CRM Official:** > Hello Kylas user, thank you for sharing your valuable feedback with us! It's great to hear that you appreciate the user-friendliness of the CRM and find the support and online training helpful. We offer up to 100,000 records (expandable) on our Elevate Plan. Also, we are updating our features and will update you about the same shortly! ### 13. Best and affordable CRM in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Anirudh J. | Product manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Kylas Sales CRM?** There are a few things which we like about Kylas those are : 1) Pricing - it's really affordable 2) Unlimited user 3) Ease of integrations 4) User interface is really good and it's easy to use **What do you dislike about Kylas Sales CRM?** The resolution time is really high. Though the support team is really good and reachable but they need to work on the resolution time. That's all we didn't faced any other issue. **What problems is Kylas Sales CRM solving and how is that benefiting you?** The problems which were solved by Kylas CRM were: 1) Lead management 2) lead pipeline 3) Workflows 4) Talktime 5) After-sales management 6) Integration with other software like exotel **Official Response from Kylas Sales CRM Official:** > Hi Anirudh! Thank you for your valuable feedback. We are glad that you are happy with the pricing and ease of integration. We will ensure that you get a great experience every time you connect with us. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas! ### 14. Afordable pricing absolute solution **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Kylas Sales CRM?** Kylas is very good CRM for small businesses where the strenth is 10-50 employees **What do you dislike about Kylas Sales CRM?** Only 100000 recods can contain at a time **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead management and CRM **Official Response from Kylas Sales CRM Official:** > Thank you so much for sharing your valuable review with us, Aditya! We're glad to hear that you find our CRM suitable for small businesses and appreciate our lead management features. FYI, you buy an add-on to store more records. Also, we are updating our feature set and will soon update you regarding the same. ### 15. Nasir Patel, CRM Head, Byke Hotels **Rating:** 5.0/5.0 stars **Reviewed by:** Nasir p. | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Kylas Sales CRM?** Very impressive software. It is our helping hand for the sales team. After adopting this PMS, my sales team's working capability has increased, the support team is very good and we appreciate the quick response. **What do you dislike about Kylas Sales CRM?** There is no issue with Kyle's software. It's working very well, no such points pending. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Very impressive software, it's our helping hand for the sales team. **Official Response from Kylas Sales CRM Official:** > Hi Nasir, thank you for sharing your valuable feedback with us. We are glad that our CRM was able to help improve your sales team's working capability and that you appreciate our customer services. We are currently adding more features to Kylas and will soon send you updates about the new features. ### 16. Kylas Sales CRM is very easy and helpful for managing customers relationship **Rating:** 4.5/5.0 stars **Reviewed by:** Dolly K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Kylas Sales CRM?** Kylas Sales CRM is very helpful for maintainting Customer's follow ups. I personally liked the automation of workflows. **What do you dislike about Kylas Sales CRM?** Kylas Sometimes works very slow, else everything is working perfectly fine. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is very easy to use as compared to other CRM. Kylas also helps in maintaing follow ups, which is a big task nowadays. **Official Response from Kylas Sales CRM Official:** > Hello Dolly, we are glad that you shared your valuable feedback with us. We are delighted that you really like workflow automation and customer management with Kylas. We are updating our feature set and will update you soon regarding the new features. ### 17. Good to use **Rating:** 5.0/5.0 stars **Reviewed by:** KARISHMA G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Kylas Sales CRM?** The best feature is when I miss my task work I get notified **What do you dislike about Kylas Sales CRM?** As if now nothing I dislike with this Kyalas CRM **What problems is Kylas Sales CRM solving and how is that benefiting you?** We can check updates on our sales team feeds with the help of this Kylas CRM also we can touch with our customers timely **Official Response from Kylas Sales CRM Official:** > Hello Karishma, thanks a lot for sharing your feedback with us. We are happy that you are staying on track with tasks with the notifications and reminders. Also, we are revamping our feature set and will soon update you regarding the same. ### 18. Kylas Highest Point **Rating:** 5.0/5.0 stars **Reviewed by:** Kailash U. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Kylas Sales CRM?** Good product for BFSI , understands our requirements, simple product , best is Siddhant who was supportive while OB process , he took very professionaly and trained us like novice , he was prompt and result oriented **What do you dislike about Kylas Sales CRM?** Voice broadcasting , Auto dialer ,White labling , Recording download facility **What problems is Kylas Sales CRM solving and how is that benefiting you?** Business Tracking, Supervising , Analysing ,Reporting , Lead Management **Official Response from Kylas Sales CRM Official:** > Thank you for sharing your experience with us, Kailash! We are delighted that you like our customer support services. We will take your suggestions into consideration and try to incorporate these features in the coming time. We are adding some new features to our CRM and will soon update you regarding the same. ### 19. Easy and convinient platform for database management **Rating:** 5.0/5.0 stars **Reviewed by:** vinila s. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Kylas Sales CRM?** Lead integration and the followup are quite easy with proper task reminder **What do you dislike about Kylas Sales CRM?** when we are going to the back option while working on one particular data its getting redirected to the default page so that we need to search and open the lead once again **What problems is Kylas Sales CRM solving and how is that benefiting you?** It gives access and control to monitor all the executives work **Official Response from Kylas Sales CRM Official:** > Hello Vinila, thank you for sharing your valuable feedback with us. We are happy that you highly thought of database management and lead management. We are ramping up our feature set to ensure easy working. We will update you regarding our new features soon. ### 20. Kylas Review **Rating:** 5.0/5.0 stars **Reviewed by:** Dipuram K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Kylas Sales CRM?** Ease of use Automation Adaptability Modified Features Specific Entities **What do you dislike about Kylas Sales CRM?** Slowness in rare cases Too many features some time confuse **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead Management was the major issue has been rectified reports and analysis of leads Source of lead can be easily tracked ### 21. Review on Kylas CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Kylas Sales CRM?** 1. Ease of use 2. Customer support is pro active and helps address all the issues and concerns of the client. 3. As still in developing stage waiting for the new updates **What do you dislike about Kylas Sales CRM?** 1. No option of deleting - users, email templates, etc., 2. Email template type cannot be changed once added 3. Terms not customisable 4. Notes cannot be edited once saved **What problems is Kylas Sales CRM solving and how is that benefiting you?** 1. Helps in capturing leads 2. Helps in managing all leads in one single platform 3. Database Management 4. Pipeline Management 5. Automated Emails help reduce a lot of manual work. **Official Response from Kylas Sales CRM Official:** > Hi Kylas user, thank you for telling us about your experience with Kylas! We appreciate your feedback. We are glad that you appreciate the ease of use and proactive customer support. As you also mentioned that you are eagerly waiting for new updates, we would like to tell you that we are updating our features including the email templates and notes and you will soon get updates regarding the same. ### 22. Kylas Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish O. | Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Kylas Sales CRM?** Easy to use CRM. Easy to track daily work and activity. Useful dashboard. Easy to customize reports and dashboards. **What do you dislike about Kylas Sales CRM?** A few things were not easy to use, like multiple product import issues. Multiple data calling bifurcation. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Firstly it is beneficial to track data and daily activity. Any user can track their record. Easy to handle the daily task and easy to assign leads and queries. Click-to-call is also very helpful. Help us connect with our customers with whom anyone can connect and creak a deal through a single page. **Official Response from Kylas Sales CRM Official:** > Hi Ashish, thanks for sharing your valuable feedback with us! We are glad that you like Kylas's reporting features and that assigning leads has also become easier for you. We are constantly working on improving our features to enhance our user experience and will update you soon regarding the same. ### 23. Best CRM software **Rating:** 4.5/5.0 stars **Reviewed by:** sujitha v. | Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2023 **What do you like best about Kylas Sales CRM?** Easy to use and user friendly. It links to external applications which is helpful **What do you dislike about Kylas Sales CRM?** The views can be limited sometimes so may not be able to entirely personalize the way you want to use it. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I was really impressed as a user by this software and it was a great tool for our business sales analysis **Official Response from Kylas Sales CRM Official:** > Thank you for sharing your feedback with us, Sujitha! We appreciate that the user-friendly interface and third-party integrations are important features for you. We offer several customization options including the dashboard customization to let you use the software to its maximum potential. Also, we are improving our features and will update you soon regarding the same. ### 24. One of best Lead managemnt software **Rating:** 4.5/5.0 stars **Reviewed by:** Devender K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Kylas Sales CRM?** Automation and Webhooks that help me to sync the lead to my platform **What do you dislike about Kylas Sales CRM?** There are a few things that is missing like the management hierarchy, But its coming soon on upcoming versions **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead Management **Official Response from Kylas Sales CRM Official:** > Hello Devender, thank you so much for sharing your valuable feedback with us! It's great that automation and webhooks are helping you with your business. We are excited to tell you that we have recently launched the hierarchy management feature on Kylas with Reporting to on user profile. We are also adding more features and will update you soon regarding the same. ### 25. Great user interface **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil L. | Customer Relations Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Kylas Sales CRM?** Customisable dashboard allow us to tailor the software **What do you dislike about Kylas Sales CRM?** Sometimes there is technical issues with this **What problems is Kylas Sales CRM solving and how is that benefiting you?** Solving daily lead management from different sources **Official Response from Kylas Sales CRM Official:** > Thank you, Sahil for sharing your experience of using Kylas! We are delighted that appreciate the customizable dashboard that helps you manage your business easily and lead management from different sources. We would like to tell you that we are revamping our CRM features and you will soon be updated regarding the new features. ### 26. User Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Charanjeet W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Kylas Sales CRM?** Very useful and flexible. The Kylas team is very supportive with their prompt responses on our requirements. **What do you dislike about Kylas Sales CRM?** For B2C environment, interface is not up to mark. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas reporting has solved the never ending problem of creating different reports with its easy to use reporting method. **Official Response from Kylas Sales CRM Official:** > Hello Charanjeet, thank you so much for sharing your valuable feedback with us! We are glad that we have been able to help you with your queries and that you immensely like our reporting features. We are ramping up our feature set to improve your experience and will shortly update you regarding the same. ### 27. Great Customer support, Go for it!! **Rating:** 5.0/5.0 stars **Reviewed by:** Shirin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Kylas Sales CRM?** It is very customizable, and all the options available make the experience a lot better. **What do you dislike about Kylas Sales CRM?** Nothing that I can think of; there are no issues with it! **What problems is Kylas Sales CRM solving and how is that benefiting you?** Being in the Marketing domain, we deal with many leads/ clients/brands daily; over time, it gets difficult to have all the details sorted. Kylas's features help us import leads, their information, the pipeline stages, and call logs, and also you can connect it with your Whatsapp to share conversations with the clients directly. Also, the customer support team is accommodating and patient. **Official Response from Kylas Sales CRM Official:** > Hello Shirin, we are glad that you shared your experience with us. Thank you so much for letting us know that you appreciate our customer service, lead management, and pipeline management features. To improve your experience, we are working on our feature set and will send you updates regarding the same soon. ### 28. Overall experience is good **Rating:** 5.0/5.0 stars **Reviewed by:** Ritik G. | Assistant Manager - Digital Operations & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Kylas Sales CRM?** Their customer support and integration process **What do you dislike about Kylas Sales CRM?** Sometimes leads don't capture on portals **What problems is Kylas Sales CRM solving and how is that benefiting you?** Helping in seamless procedure of overall Crm process **Official Response from Kylas Sales CRM Official:** > Hey Ritik, thanks a lot for sharing your valuable review with us! We're glad that appreciate our customer support and integration process. We would like to connect with you to discuss your issue so that we can help you solve it. Also, we are updating our feature set and will soon send you updates about the same. ### 29. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Sarthak S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Kylas Sales CRM?** Seamless integration with other tools and platform **What do you dislike about Kylas Sales CRM?** Complex customization options which require technical **What problems is Kylas Sales CRM solving and how is that benefiting you?** User friendly interface which minimize learning curve **Official Response from Kylas Sales CRM Official:** > Thank you so much for sharing your valuable feedback with us, Sarthak! We're so happy that Kylas's seamless integration with other tools and platforms is beneficial for your business. It's also great to know that you find Kylas user-friendly. FYI, we are updating our features to improve our feature set and will soon update you about the same. ### 30. Best CRM in industry **Rating:** 5.0/5.0 stars **Reviewed by:** Micky N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Kylas Sales CRM?** Lead capturing, Easy to use, Lead Management, Automations to engage customers and lot more. Best thing about this is that it os easy to manage and compatible **What do you dislike about Kylas Sales CRM?** It should have a dedicated RM who complets all integrations which happens in bits and parts. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead capturing, Lead Management, and enaging customers **Official Response from Kylas Sales CRM Official:** > Thank you so much for your valuable feedback Micky! We are elated that you like lead capturing, lead management, and automation with Kylas. We are currently adding more features to Kylas and will update you soon regarding the same. ### 31. Task **Rating:** 4.0/5.0 stars **Reviewed by:** Shreeshail p. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Kylas Sales CRM?** Client Data Searching and Task raised and Service Request Tracking **What do you dislike about Kylas Sales CRM?** Easy Formate Making in Dashboard and past **What problems is Kylas Sales CRM solving and how is that benefiting you?** Improvement ### 32. Product is very Good and all requirement are fulfill **Rating:** 5.0/5.0 stars **Reviewed by:** Prafull B. | Security Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kylas Sales CRM?** Tracking all activity in a single Dashboard and its very helpful for where we are now **What do you dislike about Kylas Sales CRM?** also cover other Vertical like purchase and account and service desk **What problems is Kylas Sales CRM solving and how is that benefiting you?** All sales activities are monitored and its very helpful grow the business **Official Response from Kylas Sales CRM Official:** > Thanks a lot for your feedback, Prafull! It's great to know that you find it helpful to track all your activities in a single dashboard. We would like to mention that we are improving our feature set to enhance your user experience and will soon update you regarding the same. ### 33. Kylas Review **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Kylas Sales CRM?** lead management and lead capturing through various sources Reports and analytics **What do you dislike about Kylas Sales CRM?** too many features confuses some time need time to adapt **What problems is Kylas Sales CRM solving and how is that benefiting you?** managing leads and follow up reports and analytics lead capturing **Official Response from Kylas Sales CRM Official:** > Hey Sachin, thank you very much for sharing your valuable feedback with us! We are happy that Kylas is helping you with lead management and lead capturing. We are working on our feature set to enhance user experience and will update you soon regarding the same. ### 34. Kylas CRM review **Rating:** 5.0/5.0 stars **Reviewed by:** Chitrakshi P H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Kylas Sales CRM?** User-friendly, excellent software for work **What do you dislike about Kylas Sales CRM?** Nothing, its helpful, worthy, excellent toll **What problems is Kylas Sales CRM solving and how is that benefiting you?** helpful to complete the task intime **Official Response from Kylas Sales CRM Official:** > Thank you for sharing your feedback with us, Chitrakshi! We're so happy that you find Kylas user-friendly and it works great for your business tasks. We are constantly working on improving our features to improve our features. We will update you shortly about the new features. ### 35. Kylas review **Rating:** 4.0/5.0 stars **Reviewed by:** Tarun M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Kylas Sales CRM?** Customize form and sales pipeline stages Geo position capture for field team Details analytics and reporting format Deal for casting can use the CRM as per requirement **What do you dislike about Kylas Sales CRM?** Some features are still in development phase **What problems is Kylas Sales CRM solving and how is that benefiting you?** Leads and deal management Live tracker Deal for casting Business review **Official Response from Kylas Sales CRM Official:** > Hey Tarun, we are glad that you shared your review with us! Thank you so much for this! We are elated that you enjoy using our features including customizable forms, pipeline management, reporting, and analytics. We will introduce new features in the coming time and will update you soon regarding the same. ### 36. It an Good Data Flow Management Application. **Rating:** 3.5/5.0 stars **Reviewed by:** Stalin X. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Kylas Sales CRM?** Call Records, Email Records with History Flow Data Management. **What do you dislike about Kylas Sales CRM?** Segregation of owner reports is very confusing. If any user or owner is absent or has not logged in then to the report is been created for such User / Owner. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead Management and Lead History Cycle. **Official Response from Kylas Sales CRM Official:** > Hi Stalin, we really appreciate your feedback! We are glad that you highly thought of data flow management and lead management. We are working on enhancing our reporting features along with other features and will update you soon regarding the same. ### 37. Feedback **Rating:** 3.0/5.0 stars **Reviewed by:** Ashish S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Kylas Sales CRM?** Until now, I have liked your implementation process because you explained it well whenever your help was needed. **What do you dislike about Kylas Sales CRM?** In the lead form field - We have to add an industry every time, and that's a little frustrating because we are working on multiple drives. This needs to be a default feature. **What problems is Kylas Sales CRM solving and how is that benefiting you?** We can see all the leads on a single page and generate reports based on pipeline stages. **Official Response from Kylas Sales CRM Official:** > Thank you for sharing your review with us, Ashish! We are happy that you liked our implementation process. We are adding more features to our CRM and will surely consider your suggestion. We will soon send you updates regarding the same. ### 38. Very good product as well all requirements are fulfill. **Rating:** 5.0/5.0 stars **Reviewed by:** Manali S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kylas Sales CRM?** tracking all activities in single dashboard and it is really very helpfull **What do you dislike about Kylas Sales CRM?** it aslo cover other verticals like purchase, account and services desk **What problems is Kylas Sales CRM solving and how is that benefiting you?** all sales activities are monitor and it is very helpful to grow business **Official Response from Kylas Sales CRM Official:** > Hey Manali, thanks a lot for telling us how Kylas is helping you track your activities in a single dashboard. FYI, we are adding more features to our feature set for better account management and overall service. We will soon update you about the same. ### 39. User Friendly crm **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Kylas Sales CRM?** Best thing about it is unlimited users, dashboard and layout customization they have. Price is also not heavy to a startup, one of the best crm. **What do you dislike about Kylas Sales CRM?** Customization is not available yet in contacts and companies. Product custom fields are not available in filters. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Managing leads from multiple sources, follow up getting missed **Official Response from Kylas Sales CRM Official:** > Hello Kylas User, thank you for sharing your review with us! We are glad that our unlimited user access and layout customization is helping you run your business smoothly. We would like to mention that you can add custom fields in Contacts. If you need any help, you can contact us. We will also share updates about our new CRM features with you soon. ### 40. Kylas CRM It's best leads management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sarvang S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Kylas Sales CRM?** It has so many user-friendly features which is comfort to use. **What do you dislike about Kylas Sales CRM?** Well, we have been using it from long time and we didn't find any problem with kylas platfom. **What problems is Kylas Sales CRM solving and how is that benefiting you?** We haven;t any problem to use kylas crm. ### 41. Best CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Bhaskar R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Kylas Sales CRM?** Lead Management, Reports and dashboards, tracking of sales activity. **What do you dislike about Kylas Sales CRM?** some time has to face some buffering during site maintenance **What problems is Kylas Sales CRM solving and how is that benefiting you?** Tracking sales activty, handeling reports, Follow up through task and reminders. ### 42. Kyals, Your Growth Partner For Streamlined Operations! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Kylas Sales CRM?** The customer success team, apart from the whole product development team, is definitely worth giving a shoutout, especially Pratik Khope, who will take all the pain and effort to make sure your organisation use the product with utmost ease and confidence. They will assure you the fuller usage of the CRM with all the functionalities and will be readily available for offering their guidance even on their day offs. Good luck, Team Kylas! All the best! **What do you dislike about Kylas Sales CRM?** Nothing that I have come across yet that would turn out to be a flaw! **What problems is Kylas Sales CRM solving and how is that benefiting you?** Helps in streamlining the whole Lead Management and Lead Nurturing aspects of the business operations and handling the productivity of the employees within the organisation. **Official Response from Kylas Sales CRM Official:** > Hello, you made our day! Thank you so much for your valuable feedback. We are super excited that you specifically mentioned our customer support, as we try to help our customers with every detail they want. We are ramping up our feature set and will update you shortly when you can start using the same on Kylas! ### 43. Kylas CRM Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2023 **What do you like best about Kylas Sales CRM?** All my leads are alinged in one place. Easy to use. **What do you dislike about Kylas Sales CRM?** Should send an introduction of the company as soon as a customer is assigned in Kylas CRM **What problems is Kylas Sales CRM solving and how is that benefiting you?** Leads assigned at one place, can write down notes about whatever conversation happened with client. Make calls, whatsapp **Official Response from Kylas Sales CRM Official:** > Hi Kylas user, thank you so much for sharing your valuable feedback with us! We are excited that Kylas is helping you manage your leads easily and it's easy to use. We let you customize email templates and messages that you can use to introduce your company to new users. Also, we are updating our feature set and will send you updates regarding the same soon. ### 44. Bugmen &badgerer Kylas **Rating:** 4.5/5.0 stars **Reviewed by:** Cyril J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Kylas Sales CRM?** All in one place when compared to our system !! **What do you dislike about Kylas Sales CRM?** Lead to deal is a bit cumbersome as it has to be filled up all over again **What problems is Kylas Sales CRM solving and how is that benefiting you?** able to see and mange activities of the sales team on the go **Official Response from Kylas Sales CRM Official:** > Hey Cyril, thanks a lot for sharing your feedback with us! We are glad that you are able to keep track of your sales team's activities with our CRM. We are working on our features to improve your experience. We will update yu soon regarding the same. ### 45. Customization was good and user friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** RATHEESH K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Kylas Sales CRM?** Customization was helpful and we were satisfactory on the same. **What do you dislike about Kylas Sales CRM?** Nothing as of now. Seems to be very user friendly and comfortable with the solution. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Customisation of the CRM, as per our Company's process work flow. **Official Response from Kylas Sales CRM Official:** > Hi Ratheesh, we are glad that you shared your review with us! Thanks a lot! It's good to know that you enjoy customizations with Kylas and find it user-friendly. We will soon share updates with you regarding the same. ### 46. Value for Money **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Kylas Sales CRM?** Been using the tool for quite some time now, Mostly it is very simple and easy to use without any complexities **What do you dislike about Kylas Sales CRM?** The workflow between various functions can be streamlined. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Basic CRM, helping us manage our deal pipeline and communications. **Official Response from Kylas Sales CRM Official:** > Thank you for sharing your feedback, Vaibhav! It's great to hear that you find the tool simple and easy to use. We appreciate that our CRM is helping you with pipeline management. We would like to mention that we let our users customize workflows as per their requirements. Also, we are updating our feature set and will send you updates regarding the same shortly. ### 47. Best CRM with extreme ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Abhinav K. | Director-Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about Kylas Sales CRM?** Lots of features and customisation options. **What do you dislike about Kylas Sales CRM?** Encountered few bugs while using the crm. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Helping us immensely with Lead management which prior to Kylas was very difficult. **Official Response from Kylas Sales CRM Official:** > Thank you very much for your valuable feedback, Abhinav! We are elated that enjoy our features and customization options. We are ramping up our feature set and will ensure that you don't have to face any bugs in the future. We will soon send updates regarding our new features. ### 48. Easy to use Software and Value for Money **Rating:** 4.0/5.0 stars **Reviewed by:** Mintum G. | Head of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Kylas Sales CRM?** 1. Human Support for Technical queries 2. Turn around time in responding to any query. 3. Facility of Unlimited Users 4. Ease of Use **What do you dislike about Kylas Sales CRM?** 1. Many simple features are not yet available. They need to be added fast. 2. Discretion of Complete data cannot be maintained from one owner to the other. 3. Qty field of our deals is crucial data captured by us; does not show in Reports. Correcting such requirements is taking one month's time. **What problems is Kylas Sales CRM solving and how is that benefiting you?** 1. Lead Capture 2. Lead management 3. Deals Analysis **Official Response from Kylas Sales CRM Official:** > Thank you so much for your valuable feedback Mintum! We are glad that you are happy with our customer support. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas! ### 49. Proptimes Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Kylas Sales CRM?** The Faster applications process, user friendly. **What do you dislike about Kylas Sales CRM?** Everything is perfect nothing is wrong in the tool **What problems is Kylas Sales CRM solving and how is that benefiting you?** Field Dependency, easy for filling forms and invoicing **Official Response from Kylas Sales CRM Official:** > Hey Ravi, thanks a lot for sharing your valuable feedback with us! We're glad to hear that the faster application process and user-friendly interface work great for your business. It's also great that Kylas is helping you with field dependency, and making it easier to fill out forms and generate invoices. We strive to provide a seamless and efficient user experience and that's why we keep updating our features. We will soon update you about the same. ### 50. Best product **Rating:** 5.0/5.0 stars **Reviewed by:** Chitrasen B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kylas Sales CRM?** Lead tracking is the best option for sales person to closing requirement. **What do you dislike about Kylas Sales CRM?** There is no word for disliking kylas CRM product. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead closing **Official Response from Kylas Sales CRM Official:** > Hello Chitrasen, thanks a lot for sharing your valuable feedback with us! It's good to know that Kylas is helping track your leads and your salespeople are able to close more deals. We will soon send you updates about the new features that we will add to our CRM in the coming time. - [View Kylas Sales CRM pricing details and edition comparison](https://www.g2.com/products/kylas-sales-crm/reviews?fbclid=IwZXh0bgNhZW0CMTEAAR0GQ_CIebQuQP3Qeovc6gDxuv7icO-jxzzWxS8E56-1QV6iiqulB7ezcgk_aem_qocZ0_6QySMbnHrDHycSfg&page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+02%3A18%3A21+-0500&secure%5Bsession_id%5D=1e1cf565-bb2f-4dc4-8609-2d71f11a052a&secure%5Btoken%5D=ff01a16f6d8030273e3890e0df0a0f24430dd28d5483d16727110f1113894665&format=llm_user) ## Kylas Sales CRM Integrations - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Interakt](https://www.g2.com/products/haptik-interakt/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## Kylas Sales CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Kylas Sales CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,278 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) - 4.9/5.0 (656 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,676 reviews)