--- title: Kylas Sales CRM Reviews meta_title: 'Kylas Sales CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 537 reviews by the users' company size, role or industry to find out how Kylas Sales CRM works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 537 scale: '5' date_modified: '2026-07-27' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Kylas Sales CRM Reviews **Vendor:** Kylas Growth Engine **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 537 ## About Kylas Sales CRM Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely designed for Growing Businesses. The product helps businesses streamline their sales efforts, manage leads efficiently with a centralized system, nurture them effectively, and close deals faster to drive sustainable growth. Kylas provides advanced features like built-in WhatsApp messaging, field sales tracking, pipeline management, sales automation, and more, empowering teams to work smarter and achieve their sales goals efficiently. Kylas offers a Unique Pricing Framework- It's Elevate Plan is available for Flat USD 250 / month which includes 1. Unlimited Users 2. All Sales CRM Features 3. Robust Onboarding & Training Program 4. Timely Support 5. AI Features ## Kylas Sales CRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of Kylas Sales CRM, finding it simple and organized for data management. (37 reviews) - Users appreciate the **user-friendly interface** of Kylas Sales CRM, making it easy to navigate and implement. (31 reviews) - Users value the **user-friendly lead management** of Kylas Sales CRM, facilitating quick insights and efficient data distribution. (25 reviews) - Users value the **effective task management** of Kylas Sales CRM, enhancing team efficiency and timely follow-ups. (16 reviews) - Users praise the **exceptional customer support** of Kylas Sales CRM, highlighting its positive impact on their productivity. (15 reviews) - Users value the **insightful reporting** in Kylas Sales CRM, which provides a better overview of leads and activities. (13 reviews) - Users value the **easy customization** of Kylas Sales CRM, allowing for tailored workflows to meet specific needs. (12 reviews) - Simplicity (12 reviews) - Organization Efficiency (11 reviews) - Automation Features (10 reviews) **What users dislike:** - Users find **integration issues** with Kylas Sales CRM, feeling it lacks necessary tools compared to competitors like Zoho. (14 reviews) - Users desire **more advanced features** in Kylas Sales CRM to enhance functionality and reporting capabilities. (13 reviews) - Users often face **slow loading** issues with Kylas Sales CRM, affecting their efficiency and overall experience. (12 reviews) - Users experience **technical bugs** that disrupt workflow, suggesting a need for regular software updates to mitigate issues. (9 reviews) - Users find the **limited customization options** of Kylas Sales CRM restrict their effectiveness and flexibility in usage. (8 reviews) - Users report **performance issues** with Kylas Sales CRM, including slowness and mobile battery drain affecting usability. (7 reviews) - Users find the **notification issues** of Kylas Sales CRM disruptive, impacting their workflow negatively. (6 reviews) - Limited Features (6 reviews) - Incomplete Information (5 reviews) - Sales (4 reviews) ## Kylas Sales CRM Reviews ### 1. Excellent CRM for Lead Management & Sales Growth **Rating:** 5.0/5.0 stars **Reviewed by:** marketing E. | Marketing Head, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Kylas Sales CRM?** Kylas Sales CRM has made our lead management process far more organized and efficient. The interface is clean and user-friendly, so it’s easy for our sales team to track leads, follow up with prospects, and stay on top of the entire sales pipeline. Its automation features cut down on manual work, and the integrations with WhatsApp, email, and forms keep communication smooth and seamless. The reporting dashboard also delivers valuable insights that help us understand what’s working and improve overall sales performance. **What do you dislike about Kylas Sales CRM?** Overall, our experience with Kylas Sales CRM has been very positive. It has helped us centralize customer information, improve lead tracking, automate repetitive tasks, and increase team productivity. The CRM is well-suited for small and medium-sized businesses looking for an affordable yet powerful sales management solution. Customer support has also been responsive whenever we needed assistance. We would recommend Kylas to businesses that want to streamline their sales process and improve lead conversion. **What problems is Kylas Sales CRM solving and how is that benefiting you?** While the platform is feature-rich, some of the more advanced customization options come with a learning curve. A few of the reports could be more flexible, and certain automation workflows take time to set up and fine-tune. The mobile app could also perform better, with faster loading and more of the features that are available in the desktop version. ### 2. Simple and Effective CRM for Sales Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kaka K. | Insurance Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Kylas Sales CRM?** What I like best about Kylas Sales CRM is how simple it makes day-to-day sales management without feeling overly complex. The interface is intuitive, making it easy to manage leads, track deals, schedule follow-ups, and monitor the sales pipeline from a single dashboard. Its automation for reminders and tasks helps ensure that no lead is missed, while built-in communication features like WhatsApp integration and calling reduce the need to switch between multiple tools. Overall, it helps sales teams stay organized, improve productivity, and close deals faster **What do you dislike about Kylas Sales CRM?** Kylas Sales CRM is easy to use, but its reporting, automation, and integrations can feel limited for more complex sales processes. The mobile app could also offer more of the desktop features. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM helps us organize leads, track follow-ups, and manage our sales pipeline in one place. It reduces manual work, improves team productivity, and ensures no potential customer is missed. ### 3. it was good experince . **Rating:** 4.0/5.0 stars **Reviewed by:** Sonia P. | sales exicutive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Kylas Sales CRM?** Kylas Sales CRM is best liked for its budget-friendly flat pricing with unlimited user seats, making it highly scalable for growing teams. Users also value its built-in multi-channel communication (like WhatsApp and calling) and its highly intuitive, easy-to-use pipeline tracking interface. **What do you dislike about Kylas Sales CRM?** he biggest issue with Kylas CRM is that it runs quite slow and the mobile app often fails to sync properly. It is also really hard to make custom reports or change things around because the system is pretty rigid. Plus, they don't have good training videos or manuals, so it takes a lot of time to figure out how to use it. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas CRM solves the headache of scattered leads and messy Excel sheets by pulling all WhatsApp, email, and social inquiries into one clear, visual pipeline. This stops your team from losing track of follow-ups and saves them time by automating daily reminders. ### 4. Kylas Sales CRM: A Game-Changer for Simple, Organized Sales Management **Rating:** 5.0/5.0 stars **Reviewed by:** Challa VK R. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Kylas Sales CRM?** Kylas Sales CRM has been a game changer for our sales operations over the last 2 years. What I like the most is how simple, organized, and practical the platform is for managing the complete sales journey. Before Kylas, tracking leads, follow-ups, sales activities, and team performance was challenging. Kylas brought structure and visibility into our entire sales process helping us manage pipelines, prioritize opportunities, and ensure no lead gets missed. The intuitive interface, customizable workflows, activity tracking, automation, and reporting dashboards have helped our team stay productive and accountable. It has made decision-making easier by giving clear visibility into every stage of our sales funnel. Overall, Kylas has not just been a CRM tool for us; it has become a daily productivity system that keeps our sales team aligned, focused, and growth-driven. **What do you dislike about Kylas Sales CRM?** While Kylas Sales CRM has been extremely valuable for our sales operations, there are a few areas where I feel the platform can become even stronger. The reporting and analytics capabilities can be made more advanced with deeper insights, custom dashboards, and predictive sales intelligence. More flexibility in workflow automation and AI-driven recommendations would also help sales teams improve productivity further. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM has helped us solve one of the biggest challenges in sales managing leads, follow-ups, and sales activities in an organized and scalable way. Before Kylas, keeping track of every opportunity, customer conversation, and sales stage was difficult. Kylas brought complete visibility into our sales pipeline, helping us monitor leads from the first interaction to closure without missing important follow-ups. It has benefited us by improving team accountability, streamlining daily sales activities, tracking performance, and enabling better decision-making through reports and dashboards. The ability to customize pipelines and workflows according to our business process has made our sales operations much more structured. Overall, Kylas has helped us improve productivity, increase transparency, reduce manual tracking, and build a more disciplined sales culture within our organization. ### 5. A Central Place for Leads, Communication, and Follow-Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Kylas Sales CRM?** I like that Kylas helps keep daily activities, follow ups, and communication records organized in one place. It makes it easier to keep track of ongoing work without relying on multiple spreadsheets or notes. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content. In my day to day work, I receive inquiries from different people, schedule follow-ups, manage contacts, and plan health awareness activities. Kylas helps keep these activities properly arranged so I can quickly see what needs attention and what has already been handled. The lead and contact management features are useful because all related information stays connected and easy to review later. I also use tasks and meetings to manage follow-up discussions and reminders, which helps me stay organized when there are multiple activities scheduled across the week. Another thing I like is that dashboards and reports provide a quick overview of ongoing activities. Instead of manually checking different records, I can get a better view of progress from one place. Campaign-related features are also helpful when planning educational outreach and awareness activities. The interface is easy to understand, so getting started was straightforward. I use it regularly, and the performance has been good during normal daily work. Opening records, updating activities, reviewing contacts, and managing follow-ups feels smooth and does not slow down my workflow. Overall, Kylas helps me stay organized, manage follow-ups more efficiently, and keep communication, activities, and ongoing work structured in a practical way. **What do you dislike about Kylas Sales CRM?** I like that lead information, activities, and communication records stay connected, but when a lead goes through multiple updates and follow-ups, I sometimes need to open a few sections to get the complete picture. The information is available, although reviewing a long activity history can occasionally take a little extra time. Also, I sometimes feel campaign performance details could be presented in a more detailed way. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It is helping me keep leads, follow-ups, contacts, and ongoing activities organized in one place. It gives me a structured way to track communication, manage tasks, and monitor activities without relying on multiple records. I can review contact information, check follow-up status, schedule meetings, and keep activity history easier to access whenever needed. Having leads, tasks, meetings, and communication records connected together makes daily work more organized and easier to manage. It also helps me keep track of ongoing inquiries and activity-related work without missing important follow-ups. The dashboards and reporting tools provide better visibility into ongoing activities, which makes it easier to monitor progress and stay updated. As a result, I spend less time managing information manually and more time focusing on the work itself. Overall, Kylas helps me manage follow-ups, communication, and day-to-day activities more efficiently while keeping everything properly organized in one system. ### 6. Seamless Lead Management, Needs Offline Mode **Rating:** 5.0/5.0 stars **Reviewed by:** Mehvi M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Kylas Sales CRM?** I use Kylas Sales CRM to upload leads, and it saves a lot of time because it's very easy to use and can be accessed anytime and anywhere. I like that I can call customers directly from the app, which means I don't have to search for information like phone numbers as all details are available in one click. The integrations with WhatsApp, email, Gmail, Outlook, and accounting tools help a lot with workflow, making my work smoother. The initial setup was easy. **What do you dislike about Kylas Sales CRM?** I sometimes experience network issues, and I would appreciate an offline mode allowing me to add notes, update lead stages, and log calls, then sync everything when the internet comes back. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM because it's easy, accessible anytime, and saves time. It allows direct calls from the app and uploads all lead data effortlessly, eliminating the need to search for details. ### 7. User friendly CRM to boost sales productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Shreyas J. | Export Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Kylas Sales CRM?** Kylas Sales CRM is its user-friendly interface and the ability to manage complete sales activities in one place. It helps in tracking leads, follow-ups, meetings, and customer interactions efficiently. The reminder feature is very useful for scheduling sales calls and follow-ups, while the reporting dashboard gives clear insights into sales performance and pipeline status. It makes day-to-day sales management more organized and productive. **What do you dislike about Kylas Sales CRM?** Sometimes the system can feel slightly slow while loading reports or large data. A few customization options are limited, and the mobile app experience can be improved for smoother navigation. Initial setup and understanding all features may also take some time for new users. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM helps solve the problem of managing sales activities manually and keeping track of multiple customer follow-ups. It centralizes lead management, meeting schedules, reminders, and sales reports in one platform, which reduces missed follow-ups and improves team coordination. This has helped me stay organized, track sales performance easily, and manage customer communication more efficiently, ultimately saving time and improving productivity. ### 8. Kylas CRM Makes Sales Document Management Centralized, Secure, and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Maahi M. | Sales Operations associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Kylas Sales CRM?** Kylas CRM provides a centralized and secure document management system that allows teams to upload, store, and access important sales documents with ease. Files such as proposals, invoices, and agreements can be attached directly to leads, contacts, and deals, ensuring all relevant information is available in one place. This reduces dependency on external storage, improves collaboration across teams, and saves time during follow-ups. Easy retrieval and organized storage help sales teams stay efficient and maintain better control over their documentation. **What do you dislike about Kylas Sales CRM?** While Kylas CRM is highly effective, it does have a few limitations. Advanced customization options are somewhat limited compared to enterprise-level CRMs, which may not suit very complex sales processes. Some advanced analytics and integrations are still evolving, and power users may feel the need for deeper reporting flexibility. Additionally, certain features may require time to fully explore and configure for maximum benefit. However, these are minor gaps that are regularly addressed through updates and improvements. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas continues to enhance its platform with regular updates focused on deeper automation, stronger integrations, and smarter analytics. New features and refinements improve usability, making workflows more intuitive and efficient for sales teams. Reporting and dashboard capabilities are being expanded to provide richer insights and customizable views, helping leaders make better decisions. Integration with popular tools like email platforms and communication apps is growing, fostering smoother data flow across systems. The product roadmap also emphasizes mobile enhancements and AI-driven suggestions to speed up tasks and boost team productivity. Overall, Kylas is evolving to support more complex sales processes while staying user-friendly and scalable for growing businesses. ### 9. User-Friendly CRM with Efficient Lead Management and Time-Saving Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Tanisha O. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Kylas Sales CRM?** What I like most about Kylas CRM is its user-friendly interface and efficient lead management system. It makes it easy for our team to track leads, manage follow-ups, and monitor sales activities smoothly in one place. The automation features also save a significant amount of time and help improve overall productivity. **What do you dislike about Kylas Sales CRM?** While some advanced features and integrations could be expanded further, overall the CRM performs reliably and continues to meet our business needs. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM helps us solve lead management and follow-up tracking challenges by keeping all customer data and sales activities in one place. As a result, our team works more efficiently, we miss fewer opportunities, and we’re able to close deals faster. ### 10. Streamlines Sales Operations with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Kylas Sales CRM?** I appreciate Kylas Sales CRM for its intuitive design and sales-focused core functions that are perfectly tailored for small internet sales teams. Its visual sales pipeline view is a standout, displaying all ongoing deals by different sales stages on a clear drag-and-drop board, making pipeline supervision straightforward. I value the customizable lead tagging and categorization tools, allowing me to label leads by source and follow-up efficiency. The lightweight task and reminder system, linked to client records, ensures that no important follow-up work is overlooked. This system is simple to operate, preventing disturbances. Additionally, I am impressed by its stable performance and smooth team collaboration experience. With multiple team members updating records simultaneously, Kylas maintains fast loading speeds and real-time data sync, without lag or data duplication. The initial setup was quite easy, allowing us to seamlessly complete account setup, configure user permissions, and migrate data from our previous CRM tool efficiently. **What do you dislike about Kylas Sales CRM?** To start with, its advanced custom reporting capabilities are quite limited. The built-in report templates are fairly basic and cannot support multi-dimensional data analysis. For example, when I need to combine lead sources, customer regions, and deal values to make a comprehensive monthly analysis report, I cannot create such customized views directly in the system. I have to export raw data manually and reorganize everything in spreadsheets, which takes a lot of extra time. I hope the developer can add more flexible report builders and editable custom templates, so we can pull targeted statistics and visual reports within the CRM directly. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM centralizes lead and client data, provides clear sales pipeline visibility, prevents missed follow-ups with timely alerts, and simplifies team management by aggregating work data, making our sales operations more efficient. ### 11. Easy to Use, All-in-One Automation That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Jeenali D. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Kylas Sales CRM?** It’s easy to use and understand, and it also provides everything under automation. **What do you dislike about Kylas Sales CRM?** Nothing specific, but yes, a lot of new inventions could be added to make it easier to use. **What problems is Kylas Sales CRM solving and how is that benefiting you?** All the leads are centralized, which makes follow-ups easier. Everything is automated as well, so there isn’t much need for manual intervention. ### 12. Efficient and Intuitive CRM for B2B Sales Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Mehmet E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Kylas Sales CRM?** I appreciate Kylas Sales CRM for its straightforward, uncomplicated interface that allowed our sales representatives to become productive quickly after a brief introduction. The lead management, reminder system, and email sync are reliable, effectively supporting our daily sales routines. I like how lead management centralizes all incoming inquiries in one place, preventing lost or duplicated leads and enabling us to track every interaction. The reminder system helps keep our sales cycle disciplined, ensuring we act proactively with follow-up calls and check-ins. Email sync with Outlook saves us a lot of administrative work, automatically linking customer emails to the right contacts and opportunities, maintaining a complete communication history. The initial setup was simple and quick, requiring no external IT support, and the system was ready for use within an hour. Additionally, Kylas Sales CRM offers good value without unnecessary complexity. **What do you dislike about Kylas Sales CRM?** There are areas we would like to see improved. Advanced automation and customizable reporting could be expanded to match more complex sales processes. We also hope for deeper integration options with common European business tools in the future. Loading larger datasets can sometimes feel slightly slow. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM to centralize lead management, solve data spread issues, and enhance pipeline transparency. It reduces errors, administrative work, and ensures consistent, audit-ready workflows for our team. ### 13. Efficient Sales Tracking with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** A. H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Kylas Sales CRM?** I find Kylas Sales CRM very good for sales, as it helps me write updates regarding status and sends notifications if I forget to call someone. I like how it groups tasks, making it easier to resolve specific issues by specifying them. The ability to update the status of sales is particularly helpful. It's also great in helping me know a person's specific task ID. The initial setup was absolutely perfect. **What do you dislike about Kylas Sales CRM?** Sometimes it's merged all the contacts. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM to update sales status, get notifications for calls I forget, and group tasks for easy resolution, making sales management smoother. ### 14. User-Friendly CRM with Powerful Automation and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Kylas Sales CRM?** • Very user-friendly interface, easy to learn and use • Strong lead and pipeline management for sales teams • Smart automation for follow-ups, tasks, and reminders • Real-time dashboards and detailed sales reports • Cost-effective with unlimited users option **What do you dislike about Kylas Sales CRM?** • Limited advanced customization compared to enterprise CRMs • Mobile app features are more basic than desktop version • Fewer native integrations with global tools • Advanced analytics available only in higher plans • Not ideal for very large or highly complex organizations **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM solves key problems like scattered lead data, missed follow-ups, and lack of visibility in the sales pipeline. It centralizes all leads and customer interactions in one place, making tracking and management easy. Automated reminders and workflows ensure no lead is missed and follow-ups happen on time. Real-time dashboards and reports provide clear insights into team performance and deal progress. This has improved productivity, accountability, and helped close deals faster with better sales planning. ### 15. Account Tracking and Automatic user friendly Reminders Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Namrata G. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Kylas Sales CRM?** Tracking on the accounts and automatic reminders **What do you dislike about Kylas Sales CRM?** There is nothing to dislike in Kylas. Excellent. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Tracking the leads. In every section we can easily see our position where we are standing and what we need to work on ### 16. User-Friendly CRM with Room for Enhanced Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Kylas Sales CRM?** I really like Kylas Sales CRM because it's simple and user-friendly, which is important when managing leads and sales tracking. The reminders feature is especially helpful as it helps me stay on top of follow-ups with old leads. I also appreciate the mobile app for its accessibility and ease in managing leads on the go. The segmentation and conditional lead management features are valuable, allowing me to manage leads based on different conditions. It's great that I can see over 10,000 leads at a glance and understand which pipelines are performing well, making my work more productive. **What do you dislike about Kylas Sales CRM?** Overall, everything is good, advanced customization options, and auto workflow could be improved. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I manage over 10,000 leads easily, track sales data, and boost productivity. The mobile app and reminders help avoid forgetting follow-ups. I segment leads into different stages for better management. ### 17. Simplified UI, Easy-to-Use, Better Lead Management **Rating:** 4.0/5.0 stars **Reviewed by:** Vardhan K. | Export Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Kylas Sales CRM?** UI is very simplified and it's very easy to use even for a non-tech guy. **What do you dislike about Kylas Sales CRM?** WhatsApp API Campaign data is not consolidated on a single dashboard. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead Management, Lead Status Tracking. It gives more clarity on sales operations and chance of missing any opportunistic lead is almost negative. ### 18. Easy to Use and Report, but Needs Modern Features and Network Support **Rating:** 2.5/5.0 stars **Reviewed by:** Sonali K. | presales executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Kylas Sales CRM?** i like most thing smartly tech & comforts, easy to handle easy to reports. **What do you dislike about Kylas Sales CRM?** missing modern features, without network using system **What problems is Kylas Sales CRM solving and how is that benefiting you?** revenue leakage, lead prioritisation, lack of management visibility and its benifits- task automation, lead scoring ### 19. Easy to use, fast and very convenient to us CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Kunal K. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Kylas Sales CRM?** It is super user friendly, anyone can just look at it and figure it out, no non sense CRM **What do you dislike about Kylas Sales CRM?** Misses some integrations and tools like its competetiors like Zoho **What problems is Kylas Sales CRM solving and how is that benefiting you?** Helping is solve multiple issues, another team of our works on Kylas, we use Apollo for prospecting, we are able to integrate both of them and get final results/leads on Zoho. ### 20. Effortless Insights with a Clean, Organized Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Tanvi R. | Corporate Executive - Tech and credit operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Kylas Sales CRM?** What I appreciate most about KylasCRM is its default dashboard. The interface is very clean and provides concise, clear reports for all branches, allowing me to get a comprehensive overview at a glance. I also enjoy how well organized everything is; you can easily click through to access more detailed information directly from the dashboard. This setup is extremely convenient and makes checking insights both quick and effortless. **What do you dislike about Kylas Sales CRM?** What I find most frustrating about Kylas Sales CRM is the lack of a default auto-refresh feature. The data does not update automatically, so unless I manually refresh the page, I end up viewing outdated information. There are times when it even displays messages like “Last refreshed: 18 hours ago.” Having the dashboard refresh on its own would be a significant improvement, as it would ensure we always have access to the most current updates without needing to refresh manually. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM has streamlined the way we handle leads, follow-ups, and scheduling by bringing everything together in a single platform. The WhatsApp integration simplifies our communication, ensuring that all our interactions remain connected and eliminating the need to constantly switch between different tools. This has truly made our workflow more efficient and organized. ### 21. Incredibly intuitive and powerful CRM.👍 **Rating:** 5.0/5.0 stars **Reviewed by:** Sudam B. | Gold Loan, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Kylas Sales CRM?** Task reminder very good , I am very happy **What do you dislike about Kylas Sales CRM?** Very good app, I like it, So usefull app **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead collections and lead enter is very useful to us ### 22. Useful for Timely Follow-Ups on Inquiries **Rating:** 5.0/5.0 stars **Reviewed by:** Drashti S. | senior sales team leader, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Kylas Sales CRM?** It’s useful for taking timely follow-ups on our inquiries. **What do you dislike about Kylas Sales CRM?** It’s showing duplicate entries, so we’re quite unhappy with this feature. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Right now, I don’t have any problems. ### 23. Exceptional for Lead Management **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav.Kumar . | BDM, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Kylas Sales CRM?** I like Kylas Sales CRM for its effectiveness in lead management. It makes it easy to find leads that are interested and track those in follow-up, allowing me to add tasks efficiently. The initial setup of Kylas Sales CRM was the best. I'm also happy with how well it integrates with WhatsApp and calls. **What do you dislike about Kylas Sales CRM?** Nothing **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for lead management, making it easy to find interested leads and add follow-up tasks. ### 24. Good CRM App for Uploading Meetings and Tracking Details, Easy & Smooth Handling **Rating:** 4.5/5.0 stars **Reviewed by:** Agnesh S. | Senior Sales Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Kylas Sales CRM?** It’s easy to use, has smooth handling, and is a good platform for uploading and tracking details. **What do you dislike about Kylas Sales CRM?** It's work little slow in low network area **What problems is Kylas Sales CRM solving and how is that benefiting you?** I can easily track my reportees’ meetings on this platform. It also makes it easy to claim and approve allowances based on the distance tracked in the app. ### 25. Smooth and User-Friendly CRM with Minor Update Disruptions **Rating:** 5.0/5.0 stars **Reviewed by:** Apoorva P. | Customer Service Agent **Reviewed Date:** May 27, 2026 **What do you like best about Kylas Sales CRM?** I like that Kylas Sales CRM is very smooth and simple to use. In my overall experience, I've used the best CRM ever. The training we received made it really easy to understand and use the system. **What do you dislike about Kylas Sales CRM?** Again and again, there are some things that have to be updated, which resumes my work. I feel whenever it is being updated, it should not resume our work and also update in the background. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM to update the deals and for 'deal' scrubbing, which helps streamline these tasks. ### 26. Efficient Data Management with Minor Lag Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Thota H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Kylas Sales CRM?** I like using Kylas Sales CRM to keep track of all the calls and audio, and it helps in maintaining each patient's data safely and clearly. I appreciate having multiple options to keep my clients organized and maintaining updates is a breeze. The initial setup of Kylas Sales CRM was easy to understand. **What do you dislike about Kylas Sales CRM?** Sometimes it lags, especially at the call logs option where it gets blocked sometimes. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM to monitor calls, maintain patient data securely, and manage heavy data effectively with proper follow-up. ### 27. Ideal CRM for Growing Sales Teams: Easy Lead, Deal & Pipeline Management **Rating:** 5.0/5.0 stars **Reviewed by:** Gulshan K. | Design Engineer, Plastics, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Kylas Sales CRM?** What I like most about Kylas Sales CRM is that it is designed specifically for growing sales teams and small-to-medium businesses. The platform makes it easy to manage leads, track deals, and monitor the entire sales pipeline in one place. **What do you dislike about Kylas Sales CRM?** One area where Kylas Sales CRM could improve is in advanced customization and performance optimization. Some users report that the platform can occasionally feel slow or have minor bugs, especially when dealing with large amounts of data or complex workflows. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM mainly solves the problem of inefficient lead management and scattered customer data. Many businesses track leads using spreadsheets, emails, or multiple tools, which makes it difficult to manage follow-ups and track the sales pipeline. ### 28. Highly Capable Daily Monitoring with Detailed Lead Auditing **Rating:** 5.0/5.0 stars **Reviewed by:** nilesh r. | Sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Kylas Sales CRM?** Kylas CRM is highly capable of handling the important task which is required to monitor on daily basis. It has the seperate tabs section to audit each and every lead **What do you dislike about Kylas Sales CRM?** It had to mark the availability and unavailablility in each login and logout for the Kylas Crm **What problems is Kylas Sales CRM solving and how is that benefiting you?** It tracks the daily leads which is essential to monitor during the work and get the prospect creation upto the mark. ### 29. Impressive Leads Management with Effortless Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Prasad T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Kylas Sales CRM?** I've been using Kylas Sales CRM for the last four months and it's pretty good. The leads management feature is really impressive. I can use filters while managing leads, which reduces my searching time. **What do you dislike about Kylas Sales CRM?** nothing **What problems is Kylas Sales CRM solving and how is that benefiting you?** I find the leads management really impressive; using filters reduces my searching time. ### 30. Easy-to-Use.user friendly CRM. **Rating:** 5.0/5.0 stars **Reviewed by:** Suraj D. | Warehouse Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Kylas Sales CRM?** Easy to Use & User-Friendly Interface.Excellent Sales Pipeline Management **What do you dislike about Kylas Sales CRM?** Not yet any experience about these .but sometimes live tracking not showing **What problems is Kylas Sales CRM solving and how is that benefiting you?** Smart follow-up automation & activity tracking ensure you never miss a call or meeting ### 31. Easy and Reliable CRM for Sales Management **Rating:** 5.0/5.0 stars **Reviewed by:** sumit k. | BD Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Kylas Sales CRM?** I find Kylas Sales CRM very easy to use and it makes tracking straightforward. I like how it helps me manage leads, follow-ups, and customer data efficiently. The interface is simple and the support team is helpful. **What do you dislike about Kylas Sales CRM?** Dislike about the sever loading and opening time **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is easy to use and gives me efficient lead management, follow-ups, and customer data tracking with a simple interface and helpful support. ### 32. Easy to Use, Convenient, and Hassle-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya N. | bde, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Kylas Sales CRM?** Easy to use, with a good UI and solid software overall. It’s convenient and straightforward, with no hassle. **What do you dislike about Kylas Sales CRM?** There’s no proper task creation, and I don’t get notifications. The follow-up system is bad and wastes time because I have to do manual follow-ups: I have to search, then check the notes, and then make the call. It would be better to smooth the process by integrating the notes into tasks automatically. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead management, and lead status. ### 33. easy to manage **Rating:** 4.0/5.0 stars **Reviewed by:** Anoop T. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Kylas Sales CRM?** Kylas CRM is widely praised for its automation of repetitive tasks—such as lead assignments, reminders, and follow-ups—which allows teams to focus on closing deals rather than administrative work. **What do you dislike about Kylas Sales CRM?** Some aspects of Kylas CRM that are commonly criticized include its limited customization options, occasional performance issues such as slowness or server downtime, and challenges with complex report generation and data filtering. Many users mention that third-party integrations could be more robust and that the initial setup can be time-consuming for new teams. Others describe the mobile field sales module as draining battery quickly and point out that the dashboard custom views could offer greater flexibility. Finally, while it works well for startups and smaller businesses, larger enterprises may find its features lacking in depth and flexibility compared to more advanced CRM solutions. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas CRM offers strong lead management capabilities with comprehensive automation and multi-channel integration, but there are some reported usability and workflow issues based on user feedback. ### 34. Seamless Team Integration and Effortless SAP Tracking with Kylas **Rating:** 4.5/5.0 stars **Reviewed by:** Satya P. | AGM Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Kylas Sales CRM?** The platform offers seamless integration of all team opportunities and their statuses in one place, making it easy to track everything from either a laptop or mobile device. Its smooth integration with our SAP system provides the added benefit of effortless tracking and generation. **What do you dislike about Kylas Sales CRM?** Getting started required only minimal training from the Kylas team, and I received seamless support throughout the process. So far, I haven't encountered any aspects that I would consider lacking or that I dislike. **What problems is Kylas Sales CRM solving and how is that benefiting you?** The process begins with the sales team capturing opportunities, followed by a technical review conducted by the technical team. The inside team then generates proposals, while the sales team is responsible for tracking quotes. Both the sales and inside teams handle follow-ups. The system allows for one-click report generation throughout the process, ensuring seamless tracking of opportunities and their current stages. ### 35. best working app **Rating:** 5.0/5.0 stars **Reviewed by:** Tanu T. | Salse peson, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Kylas Sales CRM?** Some improvements will have to be made at the pipeline stage because the pipeline gets removed there again and again, so I want that the pipeline should not be removed there until we remove it. **What do you dislike about Kylas Sales CRM?** I like the option of remark and I like the option of generating payment link. This is a very big option. I have received the maximum amount from this and after making the payment to the client, a notification is also shown here which helps us. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I like the option of remark and I like the option of generating payment link. This is a very big option. I have received the maximum amount from this and after making the payment to the client, a notification is also shown here which helps us.It is very easy to work in the camera, in this we can make our calling fast, we can make remarks to remember, in which it helps us. ### 36. User-Friendly Kylas for Managing Sales Leads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Kylas Sales CRM?** it is a user friendly and also a proper software for the sales team to maintaint the details of the leads generated in the kylas **What do you dislike about Kylas Sales CRM?** sometimes it gets lagged and also sometimes server issues get raised but it has the good backend support **What problems is Kylas Sales CRM solving and how is that benefiting you?** maintaining the leads properly, timely tasks reminder, auto calls connection through the kylas dialer. benefit for sales and telecalling team ### 37. Easy Data and Workflow Management **Rating:** 4.5/5.0 stars **Reviewed by:** Ankita J. | SUPPORT SOLUTION ENGINEER, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2026 **What do you like best about Kylas Sales CRM?** It’s easy to work with and manage data and workflow. **What do you dislike about Kylas Sales CRM?** There is a quotation format problem, which we are already discussing with the Kylas technical team. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Here, I can capture each lead, which means there are fewer chances of missing any enquiry, and I can work with ease. ### 38. A Practical CRM That Balances Simplicity and Value **Rating:** 4.0/5.0 stars **Reviewed by:** Arman A. | Sr. Full Stack Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Kylas Sales CRM?** The platform is easy to pick up and doesn’t take forever to get used to. I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward. It also feels lightweight and fast compared to a few other CRMs I’ve used, and the workflow automation saves a lot of repetitive effort. **What do you dislike about Kylas Sales CRM?** The mobile app experience could also be smoother — it works, but sometimes feels clunky. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is helping us streamline lead tracking and sales pipeline management. Earlier, managing leads across spreadsheets and different tools was messy and time-consuming. With Kylas, everything is in one place — from capturing leads to tracking follow-ups — which saves time and reduces errors. The simple interface makes it easy for the team to get started without heavy training, so adoption across the sales team has been smooth. ### 39. Clean, Easy CRM That Keeps Leads and Follow-Ups Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj C. | Health Counselor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Kylas Sales CRM?** This CRM makes tracking leads and managing sales incredibly easy. The interface is clean, teams stay organized, and we never miss a follow-up. **What do you dislike about Kylas Sales CRM?** The system works great, but the light, white colors make the interface feel a bit boring and uninspiring. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Leads Reporting is easy to manage ### 40. Reliable CRM with User-Friendly Interface and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rabindra Kumar Nayak . **Reviewed Date:** November 18, 2025 **What do you like best about Kylas Sales CRM?** I have been using Kylas Sales CRM and my overall experience has been very good. What I particularly like about Kylas Sales CRM is its simple and user-friendly interface, which makes navigating and using the platform easy and intuitive. The lead management and follow-up reminders are incredibly helpful for tracking clients efficiently, allowing me to streamline my sales activities effectively. The custom fields and pipeline customization options significantly enhance my ability to tailor the CRM according to my specific business needs, providing flexibility and adaptability. Additionally, the customer support has been responsive and supportive whenever I needed help, ensuring a smooth experience without significant disruptions. **What do you dislike about Kylas Sales CRM?** The mobile app could be smoother and faster. More advanced reporting options would be useful. Additional integrations with other tools would improve workflow. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I find Kylas Sales CRM enhances lead management with follow-up reminders, customizable fields, and a user-friendly interface, helping me manage sales activities more efficiently. ### 41. Smart Follow-Up "EasAutomation That Keeps Sales Teams on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit s. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Kylas Sales CRM?** Smart follow-up automation helps sales teams stay on top of their leads. **What do you dislike about Kylas Sales CRM?** This is not a CRM; it’s only a reporting tool. It doesn’t seem designed for people to work in it day to day, maintain records, or plan how to improve the customer experience. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Centralized lead management, with smart follow-up reminders and automated lead routing. ### 42. Efficient Lead Management, Needs Auto-Refresh Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** amanpreet k. **Reviewed Date:** November 17, 2025 **What do you like best about Kylas Sales CRM?** I find Kylas Sales CRM to be an extremely valuable tool in my work, especially when it comes to managing leads and appointments efficiently. The platform provides an organized system that displays a comprehensive overview on the default dashboard, which is something I deeply appreciate. The clean, intuitive interface allows me to resolve client queries swiftly and saves me a significant amount of time. I love how easy it is to schedule and fix appointments, which is particularly beneficial for those of us with busy schedules. The convenience of setting up meetings seamlessly enhances productivity. Additionally, everything within the CRM is well-organized and effortless to check, making it a highly convenient platform. I also enjoy how it contributes positively to customer support solutions, making it a quintessential component of my daily operations. I would certainly recommend Kylas Sales CRM to others because of its efficiency and effectiveness. **What do you dislike about Kylas Sales CRM?** I find the lack of an auto-refresh option in Kylas Sales CRM problematic. It requires me to manually refresh the data repeatedly, which can be quite disruptive and inconvenient. The absence of this feature means that data does not update automatically, impacting the workflow and causing delays. This issue occasionally results in a 'no data found' message or slows down operations, hindering a seamless experience. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for managing leads and scheduling meetings effortlessly, saving time and effectively supporting customer queries. The dashboard offers clear reports, making organization easier. Overall, it provides a streamlined environment for busy schedules. ### 43. Exceptional Sales Pipeline and Automation, Fast CRM Adoption **Rating:** 5.0/5.0 stars **Reviewed by:** Narendra V. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Kylas Sales CRM?** “Sales pipeline, automation, and onboarding support are strong and help teams adopt CRM quickly **What do you dislike about Kylas Sales CRM?** Optimize performance and dashboard real-time sync so sales teams are not slowed by lag or delayed data. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Better customer visibility: All interactions, history, and deals in one place make follow-ups and personalization easier, improving satisfaction and retention. ​Productivity and automation: Reminders, tasks, and workflows reduce manual work and missed follow-ups, so sales and support teams close more deals with less chaos. Reporting and control: Managers value pipeline and performance reports for forecasting and tracking team activity, which improves decision making ### 44. Easy to Use with a Clear, Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Diganta D. | SaaS Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Kylas Sales CRM?** Ease to use & best clear UI which is needed for clarity & day to day usages. **What do you dislike about Kylas Sales CRM?** Sometimes working with lot of glitches. Though the team is good in terms of feedback & actions. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Deal categorisation & the entire sales cycle process. Satisfied as a sales manager of a Fintech firm. ### 45. Intuitive CRM with Direct Connection Capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Muskan M. **Reviewed Date:** January 08, 2026 **What do you like best about Kylas Sales CRM?** I like using Kylas Sales CRM because it allows us to connect directly with our customers from the CRM and we get a notification on the mobile app if someone is calling. The interface is easy to use, which makes navigating the system simple. I also find that managing meetings is a good option here, enhancing our workflow. **What do you dislike about Kylas Sales CRM?** I feel like the task assignment feature should be improved as it automatically assigns tasks. I think if we assign them on our own, it works better. Also, we can't manage notes properly because we can't edit the same notes if there's something missing. It should be improved. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I can connect directly with customers from the CRM and receive mobile notifications if someone calls. ### 46. Getting CRM Culture **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Kylas Sales CRM?** All Customer and Leads data management into one platform helping all the cross functional teams to work together and align towards the company's goals which is vital. **What do you dislike about Kylas Sales CRM?** Reporting needed in more graphical representation for some data in Pareto chart which is useful to understand Trivial Many and Vital Few options in order to get factful decisions. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Having multiple data in many different locations and implementing CRM into getting one single piece of information which will give data integrity and customer confidence. **Official Response from Kylas Sales CRM Official:** > Hello Kylas user, thank you for your valuable review on Kylas! We appreciate that you find the platform helpful for managing all customer and lead data in one place. It's also great to know that Kylas helps your team collaborate and align toward company goals. We are improving our feature set including the reporting features and will update you soon regarding the same. ### 47. Excellent Lead Management and Easy Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Pradyoth S. | Senior Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Kylas Sales CRM?** It’s very useful for managing leads, and it makes them easy to track. **What do you dislike about Kylas Sales CRM?** There’s nothing I dislike about the app, but they could add more features to it. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It reminds me to follow up, and that’s why deals are closing. ### 48. Efficient Sales Tracking with a Simple Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Divyanshu S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Kylas Sales CRM?** The best part about Kylas is its user-friendly and intuitive interface. Unlike other complex CRMs, it has a very short learning curve, which allowed our team to start managing leads effectively from day one without extensive technical training. I really appreciate the seamless lead tracking and pipeline management. **What do you dislike about Kylas Sales CRM?** it has fewer native connections with global tools. Additionally, while the reporting is good, I would like to see more advanced analytics and deeper customization for complex reporting needs. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Sales business and pipeline team management ### 49. Overall experience is good **Rating:** 4.5/5.0 stars **Reviewed by:** Vaibhav P. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Kylas Sales CRM?** It’s simple to navigate, helps manage leads efficiently, and streamlines the entire sales process without any complexity, making it perfect for both beginners and growing sales teams. **What do you dislike about Kylas Sales CRM?** Sometimes, the lead allocation feature doesn’t work properly, causing delays in assigning leads to the right team members. It’s not a major issue, but improving this function would make the overall experience smoother and more efficient. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM helps streamline our entire sales process by organizing leads, automating follow-ups, and tracking performance in one place. It saves time, improves team coordination, and ensures that no potential customer is missed, boosting overall productivity and conversion rates. ### 50. User-Friendly Dashboard and Customizable Workflows Enhance Team Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Binod K. | AGM - Marketing and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Kylas Sales CRM?** The user-friendly interface and clean default dashboard provide quick insights into leads, deals, and performance across teams, making it easy to monitor branches without complexity. Customizable pipelines and workflows adapt seamlessly to specific business needs, such as fuel distribution sales cycles at FuelBuddy. **What do you dislike about Kylas Sales CRM?** Dashboards lack auto-refresh. Limited filters hinder reliable pipeline tracking for FuelBuddy's sales teams. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM addresses key challenges in sales management for FuelBuddy, such as disorganized lead tracking, manual follow-ups, and poor visibility into fuel distribution pipelines. - [View Kylas Sales CRM pricing details and edition comparison](https://www.g2.com/products/kylas-sales-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-27+11%3A50%3A07+-0500&secure%5Bsession_id%5D=13156dbf-bd9d-47c0-8325-1fbcc011e9d8&secure%5Btoken%5D=ffbb4b1da87daf3ac02342b1a45dbaf8d99b07a7bae4913d562147cf3c16707d&format=llm_user) ## Kylas Sales CRM Integrations - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Interakt](https://www.g2.com/products/haptik-interakt/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## Kylas Sales CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Kylas Sales CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,276 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) - 4.9/5.0 (656 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,676 reviews)