--- title: Kylas Sales CRM Reviews meta_title: 'Kylas Sales CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 538 reviews by the users' company size, role or industry to find out how Kylas Sales CRM works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 538 scale: '5' date_modified: '2026-07-29' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Kylas Sales CRM Reviews **Vendor:** Kylas Growth Engine **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 538 ## About Kylas Sales CRM Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely designed for Growing Businesses. The product helps businesses streamline their sales efforts, manage leads efficiently with a centralized system, nurture them effectively, and close deals faster to drive sustainable growth. Kylas provides advanced features like built-in WhatsApp messaging, field sales tracking, pipeline management, sales automation, and more, empowering teams to work smarter and achieve their sales goals efficiently. Kylas offers a Unique Pricing Framework- It's Elevate Plan is available for Flat USD 250 / month which includes 1. Unlimited Users 2. All Sales CRM Features 3. Robust Onboarding & Training Program 4. Timely Support 5. AI Features ## Kylas Sales CRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of Kylas Sales CRM, finding it simple and organized for data management. (37 reviews) - Users appreciate the **user-friendly interface** of Kylas Sales CRM, making it easy to navigate and implement. (31 reviews) - Users value the **user-friendly lead management** of Kylas Sales CRM, facilitating quick insights and efficient data distribution. (25 reviews) - Users value the **effective task management** of Kylas Sales CRM, enhancing team efficiency and timely follow-ups. (16 reviews) - Users praise the **exceptional customer support** of Kylas Sales CRM, highlighting its positive impact on their productivity. (15 reviews) - Users value the **insightful reporting** in Kylas Sales CRM, which provides a better overview of leads and activities. (13 reviews) - Users value the **easy customization** of Kylas Sales CRM, allowing for tailored workflows to meet specific needs. (12 reviews) - Simplicity (12 reviews) - Organization Efficiency (11 reviews) - Automation Features (10 reviews) **What users dislike:** - Users find **integration issues** with Kylas Sales CRM, feeling it lacks necessary tools compared to competitors like Zoho. (14 reviews) - Users desire **more advanced features** in Kylas Sales CRM to enhance functionality and reporting capabilities. (13 reviews) - Users often face **slow loading** issues with Kylas Sales CRM, affecting their efficiency and overall experience. (12 reviews) - Users experience **technical bugs** that disrupt workflow, suggesting a need for regular software updates to mitigate issues. (9 reviews) - Users find the **limited customization options** of Kylas Sales CRM restrict their effectiveness and flexibility in usage. (8 reviews) - Users report **performance issues** with Kylas Sales CRM, including slowness and mobile battery drain affecting usability. (7 reviews) - Users find the **notification issues** of Kylas Sales CRM disruptive, impacting their workflow negatively. (6 reviews) - Limited Features (6 reviews) - Incomplete Information (5 reviews) - Sales (4 reviews) ## Kylas Sales CRM Reviews ### 1. User-Friendly Dashboard and Customizable Workflows Enhance Team Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Binod K. | AGM - Marketing and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Kylas Sales CRM?** The user-friendly interface and clean default dashboard provide quick insights into leads, deals, and performance across teams, making it easy to monitor branches without complexity. Customizable pipelines and workflows adapt seamlessly to specific business needs, such as fuel distribution sales cycles at FuelBuddy. **What do you dislike about Kylas Sales CRM?** Dashboards lack auto-refresh. Limited filters hinder reliable pipeline tracking for FuelBuddy's sales teams. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM addresses key challenges in sales management for FuelBuddy, such as disorganized lead tracking, manual follow-ups, and poor visibility into fuel distribution pipelines. ### 2. Streamlines Client Data with a User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** N N. | bde, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Kylas Sales CRM?** I like that Kylas Sales CRM simplifies the complexity of data management, making the process easier. I appreciate the specific sections for note maintenance for every client, which helps keep things organized. It's a user-friendly portal and very simple to set up. **What do you dislike about Kylas Sales CRM?** Sometimes it gets down due to technical errors, which causes work disruptions. I think updating the software regularly could help prevent these disruptions. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for managing sales and client data, simplifying complex data management, and maintaining client notes effectively. ### 3. Good but Needs Improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Vikas B. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Kylas Sales CRM?** The software is quite easy to understand and user-friendly. Even for someone using it for the first time, the interface is simple and straightforward, making it convenient to navigate through different options and features without much difficulty. Overall, it does not require much technical knowledge to get started, which makes it accessible for everyone. **What do you dislike about Kylas Sales CRM?** The software tends to run very slowly at times, which affects the overall user experience and makes it less efficient to work with. Another issue is that when multiple tabs open simultaneously, it becomes a bit confusing to manage and navigate between them. This can create difficulties in focusing on the required task and may also lead to unnecessary delays. Improving the speed and making the interface more organized would definitely enhance usability. **What problems is Kylas Sales CRM solving and how is that benefiting you?** The software makes it easy to properly identify leads, which is one of its strong points. It provides clear information and categorization, helping to differentiate between genuine prospects and less relevant contacts. This not only saves time but also ensures that efforts are focused on the right leads. ### 4. Its good **Rating:** 2.0/5.0 stars **Reviewed by:** Vishal T. | Sales Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kylas Sales CRM?** ✅ Pros Tried to cover everything in a single platform. User-friendly interface. Easy to use. **What do you dislike about Kylas Sales CRM?** ❌ Cons After completing work on a lead, we cannot easily move to the next lead without going back to the previous screen. This makes it difficult to keep track of the leads we’ve already worked on. Sudden bugs appear, and the system often runs slowly, which hampers productivity. Storage issues: we cannot delete chat notes files in bulk, which is a significant problem. WhatsApp conversations are not displayed in an inbox-style view, making them hard to manage. The dialer app has performance issues. Duplicate leads are not detected when a client applies again. **What problems is Kylas Sales CRM solving and how is that benefiting you?** ✅ Pros Tried to cover everything in a single platform. User-friendly interface. Easy to use. ❌ Cons After completing work on a lead, we cannot easily move to the next lead without going back to the previous screen. This makes it difficult to keep track of the leads we’ve already worked on. Sudden bugs appear, and the system often runs slowly, which hampers productivity. Storage issues: we cannot delete chat notes files in bulk, which is a significant problem. WhatsApp conversations are not displayed in an inbox-style view, making them hard to manage. The dialer app has performance issues. Duplicate leads are not detected when a client applies again. ### 5. Effortless Lead Management, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Yash K. **Reviewed Date:** February 10, 2026 **What do you like best about Kylas Sales CRM?** I use Kylas Sales CRM for lead management, and I really like the Notes & Task reminder feature. It's easy to use and makes it simple to find previous data and leads quickly. The initial setup was good, which made getting started a breeze. **What do you dislike about Kylas Sales CRM?** I sometimes face login issues. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM helps me with maintaining leads as interested, future, or false, and it's easy to use and find previous data or leads. ### 6. Exceptionally User-Friendly and Easy to Get Started **Rating:** 5.0/5.0 stars **Reviewed by:** Prof Vishwas P. | Head- Training, Implementation & Support, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Kylas Sales CRM?** The software is very user-friendly, featuring a straightforward interface. I found it easy to understand and begin working with it right away. **What do you dislike about Kylas Sales CRM?** When I try to follow up on missed leads at a later time, they continue to show up as pending tasks. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Lead management is efficient, with instant email and messaging features, as well as WhatsApp API integration. The system also provides prompt reminders, which help keep everything on track. ### 7. PRIMESCORE'S REVIEW ON KYLAS CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Kylas Sales CRM?** las Sales CRM offers a clean and intuitive user interface, making it easy for our team to manage leads and track sales activities efficiently. The customizable pipeline, automation features, and responsive customer support are what we like the most. It helps us stay organized and saves valuable time. **What do you dislike about Kylas Sales CRM?** While Kylas CRM is overall very efficient, a few features could be improved. At times, the reporting section feels a bit limited in terms of customization, and we would love more third-party integrations. Also, a mobile app with more functionality would make it easier for field teams. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is helping us solve key challenges in lead tracking, follow-up management, and team collaboration. Before using Kylas, our sales process was scattered across multiple tools and manual spreadsheets. Now, with Kylas, everything is centralized—our team can easily monitor leads, automate tasks, and stay updated in real time. This has improved our sales efficiency, reduced missed follow-ups, and helped us close deals faster. ### 8. User-Friendly CRM with Effective Data Management **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav K. **Reviewed Date:** February 03, 2026 **What do you like best about Kylas Sales CRM?** I like that Kylas Sales CRM has a user-friendly panel, so even a fresher can easily use it without any complexity. It's easy for integration, which makes things more streamlined. **What do you dislike about Kylas Sales CRM?** Sometimes it gets down for some technical issues, and the notes cannot be changed according to the needs. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for managing client details, lead notes, and won client status. It's user-friendly, even for freshers, and makes data management straightforward. ### 9. Convenience on the go **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek T. | Sr Manager Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Kylas Sales CRM?** It provides sales teams with a streamlined and user-friendly interface that facilitates efficient lead management and deal closure, without compromising on essential functionality We work on renewals and the specialized feature of reminders and mails sent to concerned sales team and sales lead help in maintenance of customer relationship and lead management Ease with which it was integrated across all out branches made sales and customer support very efficient **What do you dislike about Kylas Sales CRM?** Stakeholders are seeking improved reporting tools and faster turnaround times from the support team Integration with other lead generation platforms also required **What problems is Kylas Sales CRM solving and how is that benefiting you?** CRM has played an instrumental role in optimizing our lead management and sales workflows. With its robust feature set and intuitive interface, it meets our operational demands while enhancing overall team efficiency. The system has also contributed to measurable improvements in sales tracking, establishing itself as a dependable tool that supports our long-term growth ### 10. Great support product for growing Companies **Rating:** 4.5/5.0 stars **Reviewed by:** Amandeep K. | HR Legal Head, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Kylas Sales CRM?** Kylas is effectively meeting all of our current business requirements. We are particularly satisfied with its ability to directly integrate with our digital platforms, allowing us to seamlessly capture lead and customer data from various online sources into the system. This feature has streamlined our data management and improved our overall operational efficiency. Additionally, the integration with WhatsApp has been highly beneficial, enabling real-time communication with our clients and prospects within the CRM environment. This has enhanced our engagement and response times significantly. We also appreciate the platform’s mobile compatibility, which allows our team to access and manage the system on the go. This flexibility is essential for maintaining productivity outside of traditional office settings. Overall, the features provided by Kylas align well with our current operational needs. We will continue to monitor our requirements and will communicate any future needs or suggestions for improvement as they arise. **What do you dislike about Kylas Sales CRM?** At this point in time, we do not have any additional requirements or concerns. Kylas is currently fulfilling all of our needs effectively, and we are satisfied with its performance and capabilities. The platform is meeting our expectations in terms of functionality, user experience, and support. Should any new needs arise in the future, we will be sure to communicate them accordingly. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas CRM has been a valuable asset in streamlining our lead management and sales processes. It effectively meets our current operational needs, offering a range of features that enhance efficiency and team productivity. Kylas has significantly improved our sales operations, lead tracking, and marketing performance analysis. It’s a reliable, user-friendly solution that continues to support our growth. ### 11. Great When It Works, but Needs More Uptime **Rating:** 4.0/5.0 stars **Reviewed by:** Pragya B. | business development executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Kylas Sales CRM?** clarity ,clearance , user freindly and friendly interface **What do you dislike about Kylas Sales CRM?** it is down most of the time and require refresh within 10 to 15 minutes **What problems is Kylas Sales CRM solving and how is that benefiting you?** sometime it the crm down ### 12. Easy to Customize and Works Seamlessly with Third-Party Apps **Rating:** 5.0/5.0 stars **Reviewed by:** sainathreddy b. | Online Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Kylas Sales CRM?** It’s easy to adapt and customize, and it works well with any third-party app. **What do you dislike about Kylas Sales CRM?** There’s nothing I dislike about this product. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It captures leads from multiple sources and sends the required data back to our systems. ### 13. A Comprehensive tool **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj Singh J. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Kylas Sales CRM?** We could easily integrate the CRM with our website. Customized worflows as per our requirmetns Customer support is pretty active and they reply with quick resolution **What do you dislike about Kylas Sales CRM?** Could add more features in terms of email marketing setup so that we can cold email email from the CRM only **What problems is Kylas Sales CRM solving and how is that benefiting you?** Firs is the integration of the form on our website to collect leads. Managing the sales pipeline for easier tracking of the leads. Thousands of data sets can be managed in kylas We can download the updated report by creating a customized dashboard. ### 14. Effective Lead Management with Minor Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Aishwarya R. **Reviewed Date:** December 09, 2025 **What do you like best about Kylas Sales CRM?** I like how Kylas Sales CRM helps me manage leads effectively. The leads info feature is especially valuable for keeping track of potential sales opportunities. I also find the tasks feature helpful in ensuring I take follow-ups on time. The initial setup was good, and overall, I'm quite satisfied with how the system supports my sales activities. **What do you dislike about Kylas Sales CRM?** I dislike that leads assigning in bulk faces some glitches. **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for leads management. The "Leads info" and "Tasks" features help me take follow-ups on time. ### 15. Simple to Use with Clear Lead Management and Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Archana M. | Team Coach - Operations , Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Kylas Sales CRM?** I like because it is simple to use, the lead management and tracking is very clear which makes it easy to stay on top **What do you dislike about Kylas Sales CRM?** Some advance customization and reporting option are limited. Integration with third party tools could be even more smoother. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kyla’s solves the problems of scattered leads and missed follow ups by centralising sales process ### 16. Effortless Client Management and Time-Saving Features **Rating:** 5.0/5.0 stars **Reviewed by:** Bharti D. | COUNSELLOR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Kylas Sales CRM?** Its a good software which make it easy to solve all the clients queries and save time as well and we can easily fix appointment and schedule a meeting through it which is very beneficial for a person who is busy in the job life. **What do you dislike about Kylas Sales CRM?** time saving efficient working many attractive features good customer support many number of features we can use **What problems is Kylas Sales CRM solving and how is that benefiting you?** time management with kylas efficient working meetings reminder making utilization of every feature of kylas in our job make it ease for us to do all the work on propr time ### 17. Average experience **Rating:** 2.5/5.0 stars **Reviewed by:** Shiv . | Senior SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2025 **What do you like best about Kylas Sales CRM?** easy to use and modify data and report generation **What do you dislike about Kylas Sales CRM?** too frequent glitches, export failures. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It helps me to keep track of leads , send them email and other details ### 18. Honest Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Kylas Sales CRM?** the robust reporting and analytics tools provide valuable insights into sales performance, enabling data-driven decisions and better forecasting. The commitment to unlimited users at a flat cost is also a standout, offering excellent scalability without hidden fees. This combination of ease of use, powerful features, and cost-effectiveness truly makes Kylas a strong choice for streamlining sales operations. **What do you dislike about Kylas Sales CRM?** as a relatively newer platform, there's a possibility of encountering occasional bugs or glitches, which, though often resolved by support, can still be a minor inconvenience. While Kylas is continually evolving, more extensive integration options with a wider array of third-party tools, similar to more established CRMs, would also enhance its overall value. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Scattered Lead and Customer Data: Many businesses, particularly smaller ones, often manage leads and customer information across spreadsheets, emails, and individual notes. This leads to disorganization, missed follow-ups, and a lack of a unified customer view. How it benefits me: Kylas centralizes all lead, contact, and company information. This means I have a single source of truth for every interaction, making it easy to access past conversations, follow-up history, and customer preferences. This significantly reduces the chances of leads falling through the cracks and ensures consistent communication. ### 19. Smooth Setup and Excellent Pipeline Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Abhinav S. **Reviewed Date:** December 10, 2025 **What do you like best about Kylas Sales CRM?** I use Kylas Sales CRM for everything, like creating a new lead, deals, and scheduling meetings. I find the pipeline tracking really easy. I like the 'Stage' feature, and it works well with our Gmail as it gives a proper pop-up message. **What do you dislike about Kylas Sales CRM?** About our Task management **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM to create new leads and schedule meetings. It helps me easily track my entire pipeline. ### 20. Kylas is so good for use **Rating:** 5.0/5.0 stars **Reviewed by:** Supriya K. | Pre-Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2025 **What do you like best about Kylas Sales CRM?** It provides customizable pipelines, automated workflows, and in-depth analytics that make it easy to track leads, manage deals, and monitor performance, all in one place. **What do you dislike about Kylas Sales CRM?** One drawback of Kylas Sales CRM is that some advanced customization and reporting features are limited compared to larger enterprise CRMs **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is solving the problem of disorganized lead and deal management by bringing everything into one centralized platform. ### 21. Mobile App Makes It Easy to Complete Leads and Meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Kylas Sales CRM?** Kylas Software is very friendly for useful... I'm using first time in my journey... but little bit some more improvements...its very easy to use... **What do you dislike about Kylas Sales CRM?** After completing work on a lead, we cannot easily move to the next lead without going back to the previous screen... same as meetings also in Mobile Application... **What problems is Kylas Sales CRM solving and how is that benefiting you?** Easy to use ### 22. Streamlined Lead Management and Sales Growth Made Easy” **Rating:** 2.5/5.0 stars **Reviewed by:** Shivani M. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Kylas Sales CRM?** I like Kylas Sales CRM best for its automation and customizable pipelines, which make lead management and deal closures easier. **What do you dislike about Kylas Sales CRM?** I dislike that Kylas Sales CRM can be slow at times, the mobile app needs improvement, and support can be delayed. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is solving problems like unorganized lead management, missed follow-ups, and lack of sales visibility. It centralizes all leads from multiple channels, automates tasks and reminders, and provides clear dashboards and reports. This benefits me by saving time, improving follow-up consistency, boosting team productivity, and helping close deals faster with better insights into the sales pipeline. ### 23. Excellent Software with Outstanding Support Team **Rating:** 4.5/5.0 stars **Reviewed by:** ARVIND S. | It Manager, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2025 **What do you like best about Kylas Sales CRM?** This is a good software to purchase, and it also comes with a supportive team. **What do you dislike about Kylas Sales CRM?** The supportive behavior of employees has been instrumental in helping me gain a better understanding of CRM. Their willingness to assist and share their knowledge has made the learning process much smoother and more effective. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Every solution provided by their team has been helpful. ### 24. CRM Software Deep Dive: Performance & Value" **Rating:** 5.0/5.0 stars **Reviewed by:** Pragati N. | Business developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Kylas Sales CRM?** onboarding and daily use incredibly easy, even for teams with minimal technical experience. The pipeline management is visual and clear, making it simple to track deals at various stages. **What do you dislike about Kylas Sales CRM?** customization options, while decent, can feel somewhat limited compared to more advanced CRMs — especially for businesses with complex workflows. Integration with third-party apps is improving but still lacks the depth and flexibility that larger platforms offer. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM is helping us solve key challenges in lead management, sales tracking, and team collaboration. Before using Kylas, we struggled with scattered customer data and inconsistent follow-ups, which led to lost opportunities. ### 25. Best CRM Tool for Effortless Customer Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Srikanth N. **Reviewed Date:** December 19, 2025 **What do you like best about Kylas Sales CRM?** Kylas Sales CRM is the best CRM tool for me. I find it really easy to use and it significantly helps with customer engagement. I particularly like how it makes following up much simpler. **What do you dislike about Kylas Sales CRM?** Everything is fine as of now **What problems is Kylas Sales CRM solving and how is that benefiting you?** I use Kylas Sales CRM for customer engagement. It makes follow-ups easy. ### 26. Features are good to use and automation, easy to maintain the Sales Data. **Rating:** 5.0/5.0 stars **Reviewed by:** Sai C. | team lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Kylas Sales CRM?** It is very easy to communicate between clients, which also makes it simple to leave remarks. **What do you dislike about Kylas Sales CRM?** The dashboard is slow to use, and sometimes it displays a 'no data found' message. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It helping us to connect with leanrs and is to update the status ### 27. Best CRM for SME's for thier business **Rating:** 4.5/5.0 stars **Reviewed by:** Lovepreet B. | Data Analyst/ CRM Operations Analysts, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Kylas Sales CRM?** Cheap and best CRM and integration is very easy and easy to use **What do you dislike about Kylas Sales CRM?** Nothing disliked yet , currently everything working smoothly **What problems is Kylas Sales CRM solving and how is that benefiting you?** Helping us to store , manage data of our customers, CRM easy systems allow non technical people to use and take proper folow ups from thier cx . Hence enhancing sales ### 28. Good Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Akash G. | Senior Implementation Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Kylas Sales CRM?** Things are very segregated and user friendly. **What do you dislike about Kylas Sales CRM?** Need to optimise it and make it faster so the user will complete the task in less time. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It stores and segregate the data of client as per details like location size of client organisation, spoc person, account manager and all. Also it helps to keep track of our work and task where we can analyse the work of consultent working in different locations and we can check the work status remotely. ### 29. Love: v **Rating:** 5.0/5.0 stars **Reviewed by:** yogendra v. | senior sales executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Kylas Sales CRM?** Kylas has a very dynamic and fast-paced environment, which can be challenging at times. But I actually see that as a positive — it keeps me active, sharp, and constantly learning new things.” **What do you dislike about Kylas Sales CRM?** I don’t have any particular dislikes about Kylas. It’s a well-structured platform that offers great functionality and support. My experience so far has been positive and enriching **What problems is Kylas Sales CRM solving and how is that benefiting you?** all over is good ### 30. Easy to Use and Very Effective CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2025 **What do you like best about Kylas Sales CRM?** The best thing about Kylas CRM is how easy it is to use. The interface is very simple, and the tools are efficient enough that anyone in the team can quickly understand and get the results we need without much training. **What do you dislike about Kylas Sales CRM?** Sometimes it feels like a few advanced features could be added to make it even more powerful, but overall it covers most of the daily needs really well. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas CRM is solving the problem of managing leads and follow-ups in one place. Earlier it was difficult to track everything, but now it keeps the entire sales process organized, saves time, and improves team productivity. It helps us close deals faster and ensures no opportunities are missed. ### 31. Easy Access **Rating:** 4.5/5.0 stars **Reviewed by:** Vidya S. | Centre Head, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Kylas Sales CRM?** The application is Easy to handle. When I use it and putting notes in details ample space is given to write comments, search options available. for the fields we are inserting filters are given as per it, Dashboard option is also one the significant feature as it allows us to access all the information easily. **What do you dislike about Kylas Sales CRM?** if we update comment in notes it is not getting updated in remarks. Honestly I don't find draw bag as such. **What problems is Kylas Sales CRM solving and how is that benefiting you?** The application is Easy to handle. When I use it and putting notes in details ample space is given to write comments, search options available. for the fields we are inserting filters are given as per it, Dashboard option is also one the significant feature as it allows us to access all the information easily. ### 32. "Kylas CRM: A Reliable Tool for Sales Tracking and Team Collaboration" **Rating:** 4.0/5.0 stars **Reviewed by:** Lokesh K. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Kylas Sales CRM?** User friendly interface and ease of use. **What do you dislike about Kylas Sales CRM?** One challenge we've observed is that using the Field Sales module on mobile devices significantly impacts battery life, often causing the battery to drain by mid-day. This can be a concern for sales representatives who rely on their devices for the entire day while working in the field, and may affect consistent usage of the CRM on mobile. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Before the implementation of Kylas CRM, there was no proper system in place to track leads and deals, resulting in limited visibility and follow-up challenges. Post-implementation, the CRM has significantly improved the sales process by enabling the team to enter and manage leads, track deals, and schedule meetings effectively. ### 33. vgood crm **Rating:** 5.0/5.0 stars **Reviewed by:** Kishan S. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Kylas Sales CRM?** I would like to share my review of Kylas. We've worked with Kylas and really liked it. Its features and user experience are excellent **What do you dislike about Kylas Sales CRM?** I would like to share my review of Kylas. We've worked with Kylas and really liked it. Its features and user experience are excellent **What problems is Kylas Sales CRM solving and how is that benefiting you?** I would like to share my review of Kylas. We've worked with Kylas and really liked it. Its features and user experience are excellent ### 34. Excellent Tool for Sales and Client Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Alpesh N. | Sales and support, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Kylas Sales CRM?** Ease of Use: Simple, clean interface that makes it easy for teams to adopt. **What do you dislike about Kylas Sales CRM?** Speed: Sometimes the system feels a bit slow when handling large amounts of data **What problems is Kylas Sales CRM solving and how is that benefiting you?** “Kylas Sales CRM has helped us centralize all our leads and customer interactions in one place, making it easier to track the entire sales pipeline. This has reduced missed follow-ups and improved our conversion rates ### 35. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Dipraj T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Kylas Sales CRM?** i liked the features and Support the most **What do you dislike about Kylas Sales CRM?** As of now Nothing as such we are still exploring the features **What problems is Kylas Sales CRM solving and how is that benefiting you?** lead management and daily reporting and day to day tasks ### 36. Kylas review **Rating:** 3.5/5.0 stars **Reviewed by:** Vishal K. | Sales executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Kylas Sales CRM?** It is good keep track of the users you have previously connected and also helpful to manage data **What do you dislike about Kylas Sales CRM?** Sometimes it works really slow and frequently assigning of the deals stops which affects sales **What problems is Kylas Sales CRM solving and how is that benefiting you?** It helps keeping track of data of users who we have previously connected and can see what we talked and pitched in notes ### 37. Excellent Lead Management and Task Follow-Up **Rating:** 5.0/5.0 stars **Reviewed by:** subham c. | Area Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Kylas Sales CRM?** Kylas lead management, tasks follow up . **What do you dislike about Kylas Sales CRM?** Kylas CRM, it would be helpful for sales manager **What problems is Kylas Sales CRM solving and how is that benefiting you?** Auto tele calling is not good ### 38. Great Service, But Product Needs Improvement and More Features **Rating:** 4.0/5.0 stars **Reviewed by:** Bhavya A. | FO Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Kylas Sales CRM?** The service is good as they try their best to resolve **What do you dislike about Kylas Sales CRM?** The product is not very good and a lot of features still need to be developed **What problems is Kylas Sales CRM solving and how is that benefiting you?** Managing the scale of leads and give good visibility to management ### 39. Great Experience , Very Much User Friendly , Highly Recommended. **Rating:** 5.0/5.0 stars **Reviewed by:** Subhodeep G. | Recruitment Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Kylas Sales CRM?** Very much User Friendly , We can manage our leads form here , Great Experience ! Thank you Team. **What do you dislike about Kylas Sales CRM?** Nothing as of now , Team is very much efficient , if we get anything in future , we will surely contact them. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Manage leads , so we can work more efficiently . ### 40. CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Himani K. | Sales Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Kylas Sales CRM?** Kylas provide you a one platform from different works like mailing, creating quotation and updates of customers, you don't have use multiple platform for different different work. **What do you dislike about Kylas Sales CRM?** Sometime we face issues like page error while clicking on notification and mails. **What problems is Kylas Sales CRM solving and how is that benefiting you?** To organing data in a manner and getting different platforms at the same time. **Official Response from Kylas Sales CRM Official:** > Hi Himani, thank you for sharing your valuable review with us! We're glad you appreciate having all your tools—mailing, creating quotations, and customer updates—in one platform with Kylas. It's also great to know how Kylas helps organize your data efficiently. Also, we are working on our feature set to improve your experience and will soon update you about the same. ### 41. It's hard to get the hang of it! **Rating:** 2.5/5.0 stars **Reviewed by:** Musthaq H. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Kylas Sales CRM?** The automations available are good. Like getting reminders to follow up and all. Since they an app as well it helps a lot. **What do you dislike about Kylas Sales CRM?** The UI is very basic. It's neat but hard to use. No draging stuff from one place to the other...etc. You have to click and go to differnt pages to change things. The sidebar doesn't extend so as a new user I had to hover over to see what I'm clicking. No virtual phone system inbuilt, have to use an integration for that. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It's just a basic CRM. It does help remind remind of follow up tasks and all. And provides a place to keep track of everything like notes of sales call. ### 42. Kylas CRM | The Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Dipak S. | Sr IT Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Kylas Sales CRM?** Easy to customize, Automation is feasible, Many integrations are in-built, It has good analytics &reporting part, supportive customer service and User friendly interface. **What do you dislike about Kylas Sales CRM?** Initial Setup needs extra efforts, certain third-party platforms could be smoother, Advanced Training requires & mobile app experience could be improved. **What problems is Kylas Sales CRM solving and how is that benefiting you?** It helps us to keep all your sales data, leads, and customer interactions organized in one place. By automating many routine tasks like data entry, lead assignment, and follow-up reminders, Kylas frees up our sales team's time and allowing them to focus on selling and building relationships with customers. It provides detailed analytics and reporting tools that give us insights into our sales team's performance, pipeline health, and revenue forecasts. ### 43. Ease to use at an affordable price **Rating:** 4.5/5.0 stars **Reviewed by:** Ashit H. | Team Lead- Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2025 **What do you like best about Kylas Sales CRM?** Hands down one of the best CRMs I’ve ever used! It offers a wealth of features and benefits that truly set it apart from other CRMs. The best part? Unlimited users—something you rarely find elsewhere. It’s incredibly user-friendly, making it easy for all employees to use and train on. The implementation process was smooth and quick, thanks to the exceptional customer support. Highly recommended! **What do you dislike about Kylas Sales CRM?** Little more features to be added but hopefully they are working on it and adding new features very often. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas is helping us a lot to streamline our process of sales, managing leads, follow ups, closing sales, etc ### 44. First Class Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Omkar C. | Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Kylas Sales CRM?** The most helpful feature is the filter where we can easily filter the leads as per our requirement. A very user friendly CRM **What do you dislike about Kylas Sales CRM?** There are no such downsides of the CRM, everything is up to the mark, **What problems is Kylas Sales CRM solving and how is that benefiting you?** Majorly the Kylas CRM is helping managing the leads and follow ups ### 45. Great software with helpful features **Rating:** 5.0/5.0 stars **Reviewed by:** A A. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Kylas Sales CRM?** Categorised leads with source and lead status. **What do you dislike about Kylas Sales CRM?** UI could be better. Needs better filter options **What problems is Kylas Sales CRM solving and how is that benefiting you?** Better filters ### 46. Need More custom fields that can help refine data **Rating:** 4.0/5.0 stars **Reviewed by:** Rishabh G. | Performance Marketing Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Kylas Sales CRM?** Report making is realy easy i can get better overview of things are happening with leads. **What do you dislike about Kylas Sales CRM?** nothing i have never used sales crm in Kylas **What problems is Kylas Sales CRM solving and how is that benefiting you?** limitations of making multiple reports and limitation to integrates all ads tools like linkedin and google ads also ad multiple user info in one leeds ### 47. Good CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul A. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Kylas Sales CRM?** EASY TO USE AND MANAGE LEAD MANAGEMENT . **What do you dislike about Kylas Sales CRM?** Overall as such no shortcoming only records limitation **What problems is Kylas Sales CRM solving and how is that benefiting you?** Funnel Management ### 48. A Simple & Effective CRM for Growing Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Karan C. | Senior Manager Database, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Kylas Sales CRM?** What I liked most about Kylas Sales CRM is its simple, user-friendly interface and powerful features designed for growing businesses. **What do you dislike about Kylas Sales CRM?** What I liked least about Kylas Sales CRM is the limited customization options compared to more advanced CRMs. **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM solves problems like disorganized lead management, poor team collaboration, and lack of sales process visibility. It benefits users by streamlining sales workflows, improving follow-ups, and boosting team productivity and conversion rates. ### 49. Best CRM in the sales market **Rating:** 5.0/5.0 stars **Reviewed by:** mohammed v. | MIS Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Kylas Sales CRM?** Kyla's CRM is excellent for creating sales leads and offers a highly efficient filter system. The process of assigning leads to other users is straightforward and seamless, making it easy to manage and distribute data. **What do you dislike about Kylas Sales CRM?** There are no drawbacks to this, it is a better CRM **What problems is Kylas Sales CRM solving and how is that benefiting you?** Kylas Sales CRM We cannot change the name of the data owner in bulk. This option was there earlier but has been removed now. If we want to change the owner of the data, we will have to change it one by one. You can add the option of changing the data owner in bulk again. ### 50. Easy kylas **Rating:** 5.0/5.0 stars **Reviewed by:** Sudarshan M. | Asm, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Kylas Sales CRM?** Easy to access reports and maintain data **What do you dislike about Kylas Sales CRM?** Nothing best application to maintain easy **What problems is Kylas Sales CRM solving and how is that benefiting you?** Maintaing data without chaos - [View Kylas Sales CRM pricing details and edition comparison](https://www.g2.com/products/kylas-sales-crm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+15%3A03%3A47+-0500&secure%5Bsession_id%5D=b7cd5b25-2e8e-416b-8b86-234c7bec2212&secure%5Btoken%5D=8c4c2eefbfa66d9eaf6e5b8ffe982e2ea056cd99ddb9495c9e06bea7eb3c9b0c&format=llm_user) ## Kylas Sales CRM Integrations - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Interakt](https://www.g2.com/products/haptik-interakt/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## Kylas Sales CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Kylas Sales CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,281 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) - 4.9/5.0 (656 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,677 reviews)