Overall Satisfaction Score
99
The Top 20 CRM Software
Check out this list of the top CRM Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 CRM Software
Top Industries of Reviewers:
Computer Software
36%
Information Technology and Services
32%
Financial Services
18%
Marketing and Advertising
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.7
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 8.9
8.9
Ease of Setup
Average: 9.2
8.4
Quality of Support
Average: 9.3
8.7
Ease of Admin
Average: 8.8
8.6
Overall Satisfaction Score
99
Top Industries of Reviewers:
Computer Software
38%
Information Technology and Services
29%
Marketing and Advertising
24%
Financial Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.9
Meets Requirements
Average: 9.3
8.8
Ease of Doing Business With
Average: 8.9
8.6
Ease of Setup
Average: 9.2
8.5
Quality of Support
Average: 9.3
8.6
Ease of Admin
Average: 8.8
8.6
Overall Satisfaction Score
99
Top Industries of Reviewers:
Computer Software
31%
Information Technology and Services
29%
Marketing and Advertising
28%
Financial Services
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.0
Meets Requirements
Average: 9.3
8.8
Ease of Doing Business With
Average: 8.9
8.9
Ease of Setup
Average: 9.2
8.9
Quality of Support
Average: 9.3
8.8
Ease of Admin
Average: 8.8
8.9
Overall Satisfaction Score
97
Top Industries of Reviewers:
Marketing and Advertising
41%
Information Technology and Services
27%
Construction
17%
Computer Software
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.0
Meets Requirements
Average: 9.3
8.8
Ease of Doing Business With
Average: 8.9
8.9
Ease of Setup
Average: 9.2
8.7
Quality of Support
Average: 9.3
8.6
Ease of Admin
Average: 8.8
8.8
Overall Satisfaction Score
96
Top Industries of Reviewers:
Marketing and Advertising
38%
Computer Software
23%
Real Estate
21%
Financial Services
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 8.9
9.5
Ease of Setup
Average: 9.2
9.3
Quality of Support
Average: 9.3
9.3
Ease of Admin
Average: 8.8
9.2
Overall Satisfaction Score
91
Top Industries of Reviewers:
Information Technology and Services
46%
Staffing and Recruiting
26%
Marketing and Advertising
15%
Education Management
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 8.9
9.7
Ease of Setup
Average: 9.2
9.2
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 8.8
9.3
Overall Satisfaction Score
90
Top Industries of Reviewers:
Marketing and Advertising
35%
Financial Services
23%
Computer Software
21%
Computer & Network Security
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
10.0
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 8.9
0.0
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.3
9.7
Ease of Admin
Average: 8.8
0.0
Overall Satisfaction Score
87
Top Industries of Reviewers:
Marketing and Advertising
33%
Information Technology and Services
32%
Consulting
18%
Computer Software
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.3
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 8.9
8.7
Ease of Setup
Average: 9.2
8.8
Quality of Support
Average: 9.3
8.7
Ease of Admin
Average: 8.8
8.8
Overall Satisfaction Score
87
Top Industries of Reviewers:
Marketing and Advertising
43%
Health, Wellness and Fitness
25%
Professional Training & Coaching
21%
Computer Software
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.2
Meets Requirements
Average: 9.3
8.6
Ease of Doing Business With
Average: 8.9
8.4
Ease of Setup
Average: 9.2
8.1
Quality of Support
Average: 9.3
8.2
Ease of Admin
Average: 8.8
8.2
Overall Satisfaction Score
86
Top Industries of Reviewers:
Computer Software
44%
Information Technology and Services
33%
Venture Capital & Private Equity
14%
Consulting
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.5
Meets Requirements
Average: 9.3
8.4
Ease of Doing Business With
Average: 8.9
8.6
Ease of Setup
Average: 9.2
8.3
Quality of Support
Average: 9.3
8.5
Ease of Admin
Average: 8.8
8.5
Overall Satisfaction Score
84
Top Industries of Reviewers:
Accounting
42%
Consumer Services
25%
Architecture & Planning
17%
Computer Software
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.3
9.9
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.8
10.0
Overall Satisfaction Score
84
Top Industries of Reviewers:
Consulting
31%
Marketing and Advertising
26%
Information Technology and Services
26%
Computer Software
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 8.9
9.7
Ease of Setup
Average: 9.2
9.4
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 8.8
9.4
Overall Satisfaction Score
82
Top Industries of Reviewers:
Insurance
40%
Telecommunications
30%
Automotive
20%
Business Supplies and Equipment
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
10.0
Meets Requirements
Average: 9.3
9.9
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.2
10.0
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 8.8
10.0
Overall Satisfaction Score
82
Top Industries of Reviewers:
Insurance
31%
Financial Services
28%
Marketing and Advertising
21%
Professional Training & Coaching
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 8.9
9.9
Ease of Setup
Average: 9.2
9.7
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 8.8
9.7
Overall Satisfaction Score
81
Top Industries of Reviewers:
Information Technology and Services
47%
Biotechnology
27%
Accounting
13%
Business Supplies and Equipment
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.2
9.9
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 8.8
10.0
Overall Satisfaction Score
81
Top Industries of Reviewers:
Real Estate
70%
Design
10%
Market Research
10%
Construction
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.2
9.6
Quality of Support
Average: 9.3
9.7
Ease of Admin
Average: 8.8
9.8
Overall Satisfaction Score
81
Top Industries of Reviewers:
Food & Beverages
83%
Hospitality
8%
Wholesale
6%
Restaurants
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.3
9.9
Ease of Doing Business With
Average: 8.9
9.9
Ease of Setup
Average: 9.2
9.7
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 8.8
9.9
Overall Satisfaction Score
81
Top Industries of Reviewers:
Information Technology and Services
42%
Computer Software
25%
Marketing and Advertising
24%
Real Estate
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.9
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 8.9
8.7
Ease of Setup
Average: 9.2
8.8
Quality of Support
Average: 9.3
8.4
Ease of Admin
Average: 8.8
8.7
Overall Satisfaction Score
79
Top Industries of Reviewers:
Information Technology and Services
65%
Financial Services
12%
Automotive
12%
Retail
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 8.9
9.7
Ease of Setup
Average: 9.2
9.7
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 8.8
10.0
Overall Satisfaction Score
79
Top Industries of Reviewers:
Computer Software
58%
Information Technology and Services
26%
Marketing and Advertising
11%
Staffing and Recruiting
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 8.9
10.0
Ease of Setup
Average: 9.2
9.9
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 8.8
9.5