YakChat
YakChat enables two-way SMS, MMS, RCS, and WhatsApp inside Microsoft Teams and Webex. Staff can message from desktop, mobile, or a web browser. It supports personal and shared inboxes and works with your existing Teams number, supported carrier numbers, or a YakChat-hosted number. Features include automatic translation, Microsoft 365 contact integration (Outlook, Entra ID, SharePoint), archiving and opt-in/out compliance tools, and support for receiving MFA/2FA codes—plus additional administration and workflow capabilities.
Average Rating: 4.2/5.0
Total Reviews: 20
How Do G2 Users Rate YakChat?
- Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.8/10)
- Web Application: 9.1/10 (Category avg: 9.0/10)
- Third-Party Integrations: 8.9/10 (Category avg: 8.4/10)
- File Sharing: 8.5/10 (Category avg: 8.9/10)
Who Is the Company Behind YakChat?
- Seller: YakChat
- HQ Location: Bristol, GB
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LinkedIn® Page: www.linkedin.com
16 employees on LinkedIn® - Phone: US: +1 425 385 0385 | UK: +44 117 325 4566
Who Uses This Product?
- Company Size: 50% Small, 40% Medium
What Do G2 Reviewers Say About YakChat?
AI-generated summary from verified user reviews
Pros
- Users praise YakChat for its ease of use, seamlessly integrating into familiar interfaces like Teams and Webex.
- Users value the smooth integrations of YakChat with Microsoft Teams, Outlook, and Webex for seamless communication.
- Users love the effortless communication with YakChat, enabling quick and convenient texting directly from their desktop.
- Users find the setup ease of YakChat outstanding, enabling quick integration and effortless communication with colleagues.
- Users appreciate the seamless integration of YakChat, enhancing collaboration directly within familiar platforms like Teams and Outlook.
Cons
- Users experience connectivity issues with YakChat, including outages and delays in message refresh, impacting usability.
- Users find the missing features in YakChat limiting, especially concerning reporting tools and video calling options.
- Users find the interface not intuitive, feeling basic and clunky compared to modern messaging apps.
- Users experience offline limitations with YakChat, impacting efficiency and customization of messaging features.
- Users experience slow loading times with YakChat, especially when using unstable internet, impacting message refresh and stability.
What Are Recent G2 Reviews of YakChat?
"Fast, Reliable, and Simple to Use"
Rating: 4.5/5.0 stars
— Andrea R.
"Streamlined Business Messaging with Reliable Shared Inboxes"
Rating: 4.0/5.0 stars
— Eric M.

