Queue-it
Queue-it is the leading provider of Virtual Waiting Rooms and Traffic Management solutions, empowering 1,000+ organizations globally to deliver peak-demand events by controlling load and protecting critical infrastructure—without over-scaling or re-architecting their stack. Supporting 36 billion visitors annually across websites and mobile apps, Queue-it helps governments, retailers, and ticketing companies deliver reliable, fair, and transparent online experiences when traffic surges. Teams get flexible, granular control over traffic flow to protect an entire site or app, specific landing pages, or key bottlenecks like login, “add to cart,” checkout, payment gateways, and API calls. Key features include Bot Detection and Mitigation, detailed traffic analytics, and fully branded virtual waiting rooms designed for both scheduled events and 24/7 protection—plus exclusive access mechanisms and wait-experience features that keep visitors informed and engaged. Founded in 2010, Queue-it has over 15 years of experience leading the way in peak traffic admission control and virtual waiting room technology. With offices in Denmark, the U.S., Australia, Korea, and Japan, Queue-it serves the biggest enterprise customers globally with 24/7, 365-day support to help ensure they have the control they need to consistently deliver online experiences that earn trust from their users.
Average Rating: 4.7/5.0
Total Reviews: 161
How Do G2 Users Rate Queue-it?
- Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
- Quality of Support: 9.6/10 (Category avg: 9.1/10)
- Ease of Admin: 8.9/10 (Category avg: 8.9/10)
Who Is the Company Behind Queue-it?
- Seller: Queue-it
- Company Website:
- Year Founded: 2010
- HQ Location: Copenhagen, Denmark
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Twitter: @queueit
1,890 Twitter followers -
LinkedIn® Page: www.linkedin.com
187 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Entertainment, Retail
- Company Size: 45% Medium, 29% Small
What Do G2 Reviewers Say About Queue-it?
AI-generated summary from verified user reviews
Pros
- Users appreciate the customization options in Queue-it, enabling tailored waiting room experiences for high-demand events.
- Users value the traffic management capabilities of Queue-it for ensuring website stability during high-demand events.
- Users value the excellent customer support from Queue-it, enhancing their experience during high traffic events.
- Users appreciate the ease of use of Queue-it, making event launches quick and efficient, even on short notice.
- Users value the peace of mind that Queue-it provides, ensuring reliable and smooth management of high-traffic events.
Cons
- Users notice that the complex setup of Queue-it can lead to operational challenges and a frustrating experience.
- Users experience integration issues with Queue-it, finding it complex and not seamlessly aligned with their main site.
- Users find the poor interface design of Queue-it challenging, impacting their ability to navigate and set up queues effectively.
- Users note that Queue-it can be expensive, especially with costs increasing for large events and additional features.
- Users note the need for improved bot management, pointing out bugs that affect overall performance and usability.
What Are Recent G2 Reviews of Queue-it?
"Queue-It Keeps Ticket Sales Smooth During Traffic Surges"
Rating: 4.0/5.0 stars
— Verified User in Performing Arts
"Exceptional for High-Traffic Events with Intuitive Configuration"
Rating: 5.0/5.0 stars
— S S.

