# Arkose Labs Reviews **Vendor:** Arkose Labs **Category:** [Bot Detection and Mitigation Software](https://www.g2.com/categories/bot-detection-and-mitigation) **Average Rating:** 4.7/5.0 **Total Reviews:** 54 ## About Arkose Labs Bad actors. Fraudsters. Scammers. They’re relentless, but so are enterprises. Arkose Labs helps global enterprises—including 2 of the top 4 banks, tech giants, social media platforms, airlines, etc.—protect their users, revenue and reputation from sophisticated attacks. Arkose Labs understands the challenges enterprises face: fake account creation inflating metrics, account takeover eroding trust, and SMS toll fraud draining resources. That’s why Arkose Labs provides a unified platform that disrupts attacks, stops bots, sabotages bad actors’ profits, and ensures a seamless experience for genuine users. Its innovative solution offers Arkose Device ID, Phishing Protection, Email Intelligence and Bot Manager, working together to tackle fraud at every stage, starting at the account level. Plus Arkose Labs shares data and risk signals transparently that can be elsewhere in internal flows. ## Arkose Labs Pros & Cons **What users like:** - Users value the **interactive and responsive customer support** of Arkose Labs, enhancing the overall security experience. (4 reviews) - Users commend the **robust security measures** of Arkose Labs, ensuring safety against scammers through innovative challenge strategies. (4 reviews) - Users commend the **robust security** provided by Arkose Labs, effectively preventing automated attacks while enhancing user experience. (4 reviews) - Users value the **insightful analytics** of Arkose Labs, making it easy to understand attack patterns and risk levels. (3 reviews) - Users appreciate the **insightful dashboard usability** , effectively visualizing attack patterns and aiding in risk assessment. (2 reviews) - Detection Efficiency (2 reviews) - Fraud Prevention (2 reviews) - Users value the **high security and minimal friction** offered by Arkose Labs, enhancing user experience while deterring bots. (1 reviews) - Communication (1 reviews) - Customization (1 reviews) **What users dislike:** - Users experience **frustrating captcha issues** with excessive visual puzzles, complicating the login process significantly. (1 reviews) - Users find the **opaque pricing** of Arkose Labs to be a drawback, complicating customization for their needs. (1 reviews) - Users find the **complex setup** process time-consuming, particularly during initial tuning for varied traffic patterns. (1 reviews) - Users desire better **detection of slow and low attacks** , finding the feedback loop tedious yet acknowledging Arkose's SOC superiority. (1 reviews) - Users find the **false alarms** in Arkose Labs can complicate detection and mitigation efforts, despite overall satisfaction. (1 reviews) - Inaccuracy (1 reviews) - Inefficiency (1 reviews) - Users find the **inefficient process** during initial tuning and onboarding to be time-consuming and challenging. (1 reviews) - Users find the **opaque pricing** of Arkose Labs frustrating, especially regarding customization options for larger enterprises. (1 reviews) - Learning Difficulty (1 reviews) ## Arkose Labs Reviews ### 1. Effective Bot Defense with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kanu H. | Sr. IT Security Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Arkose Labs?** I really like Arkose Labs for its great bot protection for our online banking. It's a great product because it effectively detects and prevents malicious traffic by challenging only the suspicious traffic, which helps keep our customers safe. I find the customer support wonderful, as it makes it easy to maintain and enhance our platform while keeping customers happy. Also, Arkose Labs performed better in terms of detecting malicious traffic correctly and challenging them compared to what we used before. The initial setup was relatively easy too. **What do you dislike about Arkose Labs?** We would love to have a feature that can allow us to test Arkose Labs in non-prod environments. For example, force a challenge for certain IP or users or agents. **What problems is Arkose Labs solving and how is that benefiting you?** Arkose Labs secures our online banking portal from bots, detecting and blocking malicious traffic with minimal friction for customers. It effectively challenges suspicious traffic, keeps our platform secure, and its reliable customer support enhances our experience. ### 2. Flexible Anti-Abuse Solution with Room for More Features **Rating:** 5.0/5.0 stars **Reviewed by:** Daria Rayvonne J. | Senior Product Manager, ☁️ Cloud+AI, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Arkose Labs?** I like the flexibility Arkose Labs offers to add in our own rules and make UI and UX changes that help reduce friction for good customers and add friction for bad customers. I also appreciate the relationship with the Arkose Labs team and their ability to solve any problems we need help with. **What do you dislike about Arkose Labs?** I would like to see more features that focus on adaptability to 1.) catch people that throughout the flow versus at just one point up front and 2.) predict future trends that may come up that we're not expecting right now. **What problems is Arkose Labs solving and how is that benefiting you?** Arkose Labs blocks bad customers and bots from entering our flow and helps prevent the creation of malicious content or bad resources. ### 3. Robust Bot Mitigation with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Neel P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Arkose Labs?** I find Arkose Labs to be a highly effective partner in protecting our digital channels from automated and bot-driven attacks, especially in our login flows. Their solution has significantly strengthened our bot mitigation capabilities across customer journeys, maintaining a strong balance between security and customer experience while reducing automated abuse, credential stuffing, and high-volume scripted attacks. I appreciate their adaptive nature of controls combined with real-time intelligence. I also value our working relationship through their ongoing engagement sessions weekly and quarterly QBRs. The team is consistently responsive, collaborative, and proactive, providing clear visibility into threat trends, control performance, and optimization opportunities to reduce friction while enabling a highly secure environment. **What do you dislike about Arkose Labs?** Nothing **What problems is Arkose Labs solving and how is that benefiting you?** Arkose Labs strengthens our bot mitigation, reducing automated abuse and attacks while balancing security with customer experience. It provides visibility into threats, optimizing security and reducing friction. ### 4. Excellent Support and Smooth Login Integration That Improves Account Security **Rating:** 4.5/5.0 stars **Reviewed by:** Andre F. | Assurance Technology Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Arkose Labs?** Excellent customer support The integration with the login worked very well and reduced considerably the unauthorised account access we had at times. **What do you dislike about Arkose Labs?** I find the value a bit high for the product we currently use. The product is basically to prevent non-human login / registration. The cost would make more sense with additional services, such as flag of potential fraud. **What problems is Arkose Labs solving and how is that benefiting you?** As mentioned on a previous question, The integration with Login and registration was able to stop unauthorised access to accounts based on attempts made by bots. ### 5. Effective Bot Mitigation with Low User Friction **Rating:** 4.0/5.0 stars **Reviewed by:** Divya R. | Programmer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Arkose Labs?** Arkose Labs is excellent in offering high security and minimal friction user experience. Their challenge response system is dynamic and is much less invasive than the traditional CAPTCHAs, which is useful in shaping legitimate users through the system whilst preventing automated attacks. Dashboard and analytics are also truly helpful - it is not hard to see the attack patterns, comprehend the levels of risks, and explain the decisions to internal stakeholders. In addition, their customer care is interactive and active, thus rollout and tuning can become much easier. **What do you dislike about Arkose Labs?** This can occasionally be time-consuming when it comes to some of the first tuning especially when you have complicated traffic patterns. The challenge sensitivity has to be fine-tuned a bit. After configuration, it is functional, although onboarding might be improved. **What problems is Arkose Labs solving and how is that benefiting you?** Arkose Labs assists in preventing automated attacks like bot-based sign-ups, credential stuffing, and fake accounts. Early abuse traffic filtering has resulted in a significant reduction in fraud attempts and a more pleasant experience among the legitimate users. This has minimized overhead in our operations and enhanced the security stance of our platform in general. ### 6. Amazing Experience with This Software **Rating:** 4.0/5.0 stars **Reviewed by:** Deep S. | Program Manager II, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Arkose Labs?** Security- this word is what arkose labs stands for. I think rather than just filtering risk, they challenges the tasks and suspicious behaviours to ensure the safety. It is almost impossible to crack by Scammers. Fraud insights and fraud hub dashboards give a very clear picture. They do constantly upgrade the challenge types which is not usual in other softwares **What do you dislike about Arkose Labs?** I think they have a profound mission but I dislike the heavy experience sometimes they give. Example- Frustration during multiple visual puzzles or challenges just to log in. For the larger enterprise like Amazon, this is definitely a good experience but the opaque pricing and customisation can be more better **What problems is Arkose Labs solving and how is that benefiting you?** Majorly automated fraud and abuse detection and prevention. Also challenges are quite difficult for an AI to crack and quite simple for a genuine human being. Rather than normal captcha, this helps preventing the attackers breaking through. I also liked the overall UI experience it gives to consumers. May be it can be made more user friendly ### 7. Secure, strong fraud prevention platform, Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Swati G. | Fraud and Intelligence Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Arkose Labs?** Strong performance, support, integration, Intelligence **What do you dislike about Arkose Labs?** Support responses are too technical, dense **What problems is Arkose Labs solving and how is that benefiting you?** Stops fraud, improves security & UX ### 8. Fast, Responsive Security Investigations from Arkose **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Arkose Labs?** Whenever I notice any suspicious behavior and report it, Arkose respond quickly, investigate right away, and take the appropriate action. **What do you dislike about Arkose Labs?** Regarding the contract part, sometimes the response is very slow. **What problems is Arkose Labs solving and how is that benefiting you?** When we faced inventory fraud in our services, it led to lost opportunity costs and reduced operating profit. By introducing Arkose, we expect these issues to be resolved. ### 9. Bot Mitigation and Fraud Prevention Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Arkose Labs?** Arkose Labs delivers a comprehensive and highly effective approach to preventing automated attacks and fraud on digital platforms. Its adaptive challenge-response mechanism is particularly impressive, evolving in real-time to stay ahead of malicious actors. The solution integrates well with existing authentication systems and provides detailed reporting dashboards that help security teams quickly identify attack patterns. I also appreciate their proactive customer support, which feels like an extension of our internal team. **What do you dislike about Arkose Labs?** While the platform is powerful, some of the more advanced configuration options could benefit from better documentation and clearer in-product guidance. The initial setup, especially for custom rule definitions and API integration, was somewhat time-consuming. Additionally, while the visual challenges are user-friendly, occasional false positives with legitimate users could be reduced further, especially for mobile traffic. A more transparent pricing model would also be helpful for planning scalability. **What problems is Arkose Labs solving and how is that benefiting you?** Arkose Labs is helping us combat a rising number of sophisticated automated bot attacks and fraudulent activities on our digital properties. It effectively stops credential stuffing, fake account creation, and abuse of promotional offers. The adaptive challenge system not only deters malicious actors but also ensures legitimate users can access our services without frustration. As a result, we’ve seen a measurable reduction in fraud losses and a significant improvement in platform integrity. ### 10. Services Provides by Arkose Labs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Arkose Labs?** what i like more about this software helps us to protect our data from different and dangerous types of attacks it prevents phishing attacks which is one of the most common attacks which has to face by every organization once in a while and this is solved by Arkose labs their AI powered platform minimize the risk factor to the organization, also it is very ease to implement and if we get some problem their customer support also very responsive at the same time **What do you dislike about Arkose Labs?** Nothing specific, but it could be more cost-efficient for a small company **What problems is Arkose Labs solving and how is that benefiting you?** it really helps to detect phishing attacks in our organization as a finance base company our organizations has a very high level of risk while sending any data to anyone or if by mistake any person organization click on something which they should not that increase the security threats with this we are able to minimize those threats in our organization ### 11. Effective and User-Friendly Bot Protection **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Arkose Labs?** I used Arkose Labs as part of a recent project, and it really helped in reducing spam and bot traffic on our platform. What stood out to me was how user-friendly their challenges were—much better than traditional CAPTCHAs. Integration was smooth, and I didn’t face any major technical issues. I also liked the detailed traffic insights and analytics they provided, which gave a clearer picture of suspicious activity. Overall, it made our platform more secure without annoying genuine users. I would definitely consider using Arkose Labs again in future projects where fraud prevention is important. **What do you dislike about Arkose Labs?** The setup process was slightly complex and could benefit from more beginner-friendly guidance. **What problems is Arkose Labs solving and how is that benefiting you?** Arkose Labs solves the problem of bot attacks, fake account creation, and online fraud by using advanced, user-friendly challenge-response tests. This has helped me ensure only genuine users access our platform, reducing spam, improving security, and maintaining a smooth user experience. ### 12. Strong Privacy Protection, But Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Mohd Saif S. | Remote Monitoring Analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Arkose Labs?** What truly sets them apart is their commitment to privacy protection. **What do you dislike about Arkose Labs?** There may not be much to say about them, but nothing is ever truly perfect. Everything changes and eventually finds a way to adapt and return. **What problems is Arkose Labs solving and how is that benefiting you?** No dummy traffic by bots and True leads generated ### 13. The best software and security solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Hafiz Muhammad K. | Cyber Security Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Arkose Labs?** The best thing I like about Arkose Labs is they are the leading software and solution providers with cutting-edge technology and partnered with leading software solutions. As part of security industry, I must say that it is the best cyber defense system with software that are best and leading in the market. **What do you dislike about Arkose Labs?** There is nothing we dislike about Arkose Labs. They are best. **What problems is Arkose Labs solving and how is that benefiting you?** Arkose labs provide Defense-in-depth cyber threat detection while addressing the most advanced attacks oriented with adaptive responses with cutting-edge technology that stop bots, sabotage attackers’ ROI and optimize your good users’ experience. ### 14. Arkose Labs: The Ultimate Fraud Detection and Mitigation Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Arkose Labs?** Their ability to automatically detect volumetric attacks, combined with a wide range of adaptive puzzles, ensures an optimal user experience while maintaining robust security. The platform's customization options and detailed feedback provide invaluable insights, enabling continuous improvement and keeping the system ahead of emerging threats. **What do you dislike about Arkose Labs?** I'd love more of the slow and low attacks to be more proactively detected and mitigated. The feedback loop can sometimes be tedious to get right. That said, it's still a world better than vendors where no feedback loop is even possible. Their SOC makes Arkose the clear market leader. **What problems is Arkose Labs solving and how is that benefiting you?** By integrating their solution into our sign-in, sign-up, and account recovery processes, we have successfully achieved the following: Sign-in flow protection: Arkose Labs effectively detects and mitigates list validation attacks, preventing bad actors from testing millions of username and password combinations. This has significantly reduced the risk of account takeover (ATO) and improved overall security. Sign-up flow security: Arkose's advanced detection capabilities have allowed us to identify and block bad actors attempting to create bad actor accounts (BAA) at scale. This has not only enhanced our platform's integrity but also minimized the potential for future abuse. Account recovery cost control: By using Arkose Labs to identify and thwart malicious attempts to exploit our account recovery process, we have effectively reduced unnecessary SMS spend. This has resulted in significant cost savings without compromising the user experience for legitimate account holders. ### 15. Amazing tool for fighting fraud **Rating:** 5.0/5.0 stars **Reviewed by:** Gary G. | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Arkose Labs?** Arkose has excellent technology with proprietary rules and practices that detect and remediate fraud. Perhaps as important, they are implemented as a Managed Security Service Provider (MSSP) with a Security Operations Center, which makes them a true partner in addressing fraud. **What do you dislike about Arkose Labs?** Not sure I have a downside, the overall solution is working well. **What problems is Arkose Labs solving and how is that benefiting you?** The primary initial reason for engaging Arkose is to fight SMS pumping attacks. ### 16. Brilliant product and great partners **Rating:** 5.0/5.0 stars **Reviewed by:** Sean H. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Arkose Labs?** Arkose has a fantastic solution that ends all bulk attacks against your system, manual or automated. Their managed service provides peace of mind and effective management on top of their incredible technology. **What do you dislike about Arkose Labs?** Not much to dislike, to be honest. We like the team, the product, and the service. I'd always love to have it cheaper, but it's not a grudge purchase by any means. **What problems is Arkose Labs solving and how is that benefiting you?** Completely stopping all automated and mass manual sign-up and sign-in attacks on our product. ### 17. Quality bot filtering CAPTCHA **Rating:** 4.0/5.0 stars **Reviewed by:** Brad S. | Director of Risk Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Arkose Labs?** Customer support is responsive and thorough. It helps to have a vendor that cares about you. **What do you dislike about Arkose Labs?** Device intelligence could be more thorough/accurate. **What problems is Arkose Labs solving and how is that benefiting you?** Our company is a magnet for fraud. Arkose helps by filtering bots at the browser level, while at the same time providing intelligence we can action if a bad actor gets through. ### 18. Very helpful in preventing bots, credential stuffing and account hijacks **Rating:** 5.0/5.0 stars **Reviewed by:** Jiten V. | Sr. Director - Risk Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Arkose Labs?** Good Product. Responsive and prompt support. **What do you dislike about Arkose Labs?** Nothing specific i really dislike....... **What problems is Arkose Labs solving and how is that benefiting you?** Preventing bots, credential stuffing and account hijacks ### 19. Arkose is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Arkose Labs?** Arkose is a two way door product backed by a rich security engineering culture and operational SOC team. With reCaptcha we had very little engagement and support from google, it was a one way door. We ingested the response and acted on it. With Arkose we can dynamically tune and iterate on the product to respond to bad actors TTPs, game changing! I'm most impressed with Arkose commitment to continuous product iteration and operational day to day SOC support. **What do you dislike about Arkose Labs?** Continue to focus on latency reductions, which are already much improved with the v4 api and can be optimized with server localized calls non-cross region calls. **What problems is Arkose Labs solving and how is that benefiting you?** Bad actor defenses ### 20. Great customer service and cutting edge product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Arkose Labs?** Friendly customer service, very responsive to all requests. **What do you dislike about Arkose Labs?** Initiative to adapt offering based on customer's traffic flows **What problems is Arkose Labs solving and how is that benefiting you?** Arkose challenges bad traffic to reduce the fraudulent activity on our site. ### 21. Arkose offers industry leading fraud mitigation that is head and shoulders above the competition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Arkose Labs?** Arkose provides additional meta-data on top of the Captcha that gives our team insights into the nature of a given entity, and what risks it might represent. **What do you dislike about Arkose Labs?** We had some hiccups with alerting initially, which were promptly resolved by their support team. **What problems is Arkose Labs solving and how is that benefiting you?** They help lower the ROI for bad actors creating new accounts on our product by increasing friction at signup without impacting legitimate customers. **Official Response from Jean Creech Avent:** > Thank you so much for leaving a review! ### 22. Close partnership to solve our abuse problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Arkose Labs?** Arkose has a dedicated team of analysts working on our product to ensure we're constantly improving who gets Captcha and how hard. This helps us mitigate against attacks while ensuring good user experience **What do you dislike about Arkose Labs?** Analyst work a lot of times fall short of experiment analysis practices that help inform a product decision. I'd like analyst work to show more impact / better drive towards a decision **What problems is Arkose Labs solving and how is that benefiting you?** Bots, compromise to keep bad actors off the platform via friction **Official Response from Jean Creech Avent:** > Thank you so much for leaving a review. We read every one of them, and very much appreciate your feedback, which we share throughout the organization. ### 23. A Great Product with Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | Senior Software Engineer II, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Arkose Labs?** We were looking to both improve the player experience when dealing with CAPTCHAs and also to prevent as much fraud as possible on our various online services. Arkose Labs Enforce was super easy to integrate into our websites and existing flows. We immediately witnessed a decrease in fraudulent behavior while improving the user experience. When new bad actors start abusing our services, Arkose Labs support quickly investigates and creates new strategies to deal with the abuse. Arkose Labs is also constantly improving their product, adding new challenges, monitoring our traffic, and suggesting additional integration strategies so that we both can benefit. **What do you dislike about Arkose Labs?** Initially, we had some latency issues with our mainland China users. However, Arkose Labs now provides their service from a China datacenter to address these latency issues. We are always looking for ways to improve the performance of our websites, and Arkose Labs was quick to respond to our requests. **What problems is Arkose Labs solving and how is that benefiting you?** We use Arkose Labs to limit credential stuffing attacks, mass account registrations, and fraudulent account recoveries. We have realized a significant decrease in all these areas, which we realize in the games as fewer accounts that spam messages or cheat. ### 24. Arkose understands balancing friction and bot mitigation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Arkose Labs?** Bot mitigation is an arms race - botters are constantly changing their behavior and advancing their abilities to subvert detection and solve challenges. Likewise, Arkose employs many different types of challenges, and they are constantly developing and experimenting with new challenge types. The primary types of challenges used today are very different from what Arkose used four years ago, but they remain effective in bot mitigation without introducing additional friction for our regular users. A key difficulty of bot mitigation is uncertainty. There are many cases (especially in account creation, for example) where we do not want to mitigate an action aggressively, but we also do not completely trust the executor of that action. This is where Arkose is most useful. When we have needed to employ the Arkose enforcement challenge, it has been effective at drastically reducing bot activity, but we only see marginal impact (less than one percent dropoff) of users that were later determined to be legitimate based on their activity on our platform. Another of Arkose's strengths is their partnership. The types of attacks that every one of their customers sees can be very different, and we have seen that Arkose has tailored their enforcement mechanisms specifically for our needs. Arkose engineers and data scientists have responded directly to our requests. If you operate a service with a large user-base or a service with a high incentive to be targeted by botters, this is a key reason to choose Arkose over other options. **What do you dislike about Arkose Labs?** There were initially issues with excessively difficult challenges and bot attacks, but we were able to solve this problem by using some of Arkose's additional features to share our own data about known legitimate users and suspected bots. Arkose's tools are most effective when you treat them as a partner, not as a separate entity that will solve all bot attacks on your behalf. If your user-base is particularly sensitive to captcha challenges, some attackers may make it past Arkose, but this does not discount Arkose's ability to reduce bot activity significantly. **Recommendations to others considering Arkose Labs:** Arkose's tools are most effective when you treat them as a partner, not as a separate entity that will solve all bot attacks on your behalf. If your user-base is particularly sensitive to captcha challenges, some attackers may make it past Arkose, but this does not discount Arkose's ability to reduce bot activity significantly. **What problems is Arkose Labs solving and how is that benefiting you?** We use Arkose's challenge to prevent bot account creation, account takeover, and various potential abuse vectors within our platform. We use Arkose in conjunction with our own abuse detection methods. The differences we have seen after implementing Arkose's enforcement challenge on each feature are night and day - it is a critical component, particularly in the prevention of bot account creation, where we have very little historical data to know the risk of allowing an account to be created. ### 25. Excellent in combating ATO / Bot Accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Arkose Labs?** Their communication and availability to address issues or answers questions is so top-notch it feels like they're one of our own internal teams. Useful dashboarding and deep-dive capabilities, great insights into attackers as well as real users and most importantly no complaints from real users who face challenges. **What do you dislike about Arkose Labs?** Very little, there have been times when I wished they would have been more proactive in identifying and alerting to new attacks but that has continued to improve. **Recommendations to others considering Arkose Labs:** Dedicate analysts on your own side to monitor and help Arkose refine the product for your own use cases. The product is good but I do not think it is fire and forget, you'll get much better value out of it if have some resources dedicated to proactively monitoring, submitting tickets with Arkose and engaging them via chat/email/etc. **What problems is Arkose Labs solving and how is that benefiting you?** ATO, Credential Stuffing, Bot Account Creation. All of these have significantly decreased since onboarding Arkose. ### 26. They are there when you need them the most **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo G. | Director of Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about Arkose Labs?** Arkose plays an essential role in protecting Dropbox against attacks but, more importantly, plays a critical part in our customer experience. The service is reliable and scalable and has significant improved its latency. What I respect the most about our partnership is that they are there to troubleshoot with you when you need them. They worked with us closely to address an error that we initially thought was related to Arkose but ended up being on our side. It is easy to provide a good experience when things go well, but what makes a difference is being there when things go south. Arkose didn't drop the ball, and thanks to that, we provide a much better experience now. I hope they maintain this quality as they grow. **What do you dislike about Arkose Labs?** I think Arkose still needs to improve monitoring in a more advanced way than their availability dashboard. For instance, I am looking forward to an API endpoint that provides real-time monitoring and the capability to configure your alerts. **What problems is Arkose Labs solving and how is that benefiting you?** They play an essential role in preventing large-scale bot and account takeover attacks. They have been able to scale to our needs and stop the majority of attacks against us. ### 27. Team at Arkose knows their stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about Arkose Labs?** I have been impressed by their level of support for our organization. The Arkose team has been responsive, professional and always willing to assist. Additionally, their analysts are available to dig into the collected data and make recommendations. **What do you dislike about Arkose Labs?** Nothing. My team has been happy with the product and level of service we have received. **What problems is Arkose Labs solving and how is that benefiting you?** Deploying Arkose Labs on our account recovery flow has dramatically reduced the number of manual tickets we have had to address from a customer success standpoint. From the data, we can see the bots and credential stuffing attacks that Arkose has thwarted and it feels good to know that we've forced bad actors to waste time and effort attempting to bypass the Arkose security. This is a big win for the team. **Official Response from Jean Creech Avent:** > We really appreciate you leaving a review. ### 28. Powerful tool and partner to extend your risk controls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Arkose Labs?** The combination of their account management, product and SOC teams with the solution capabilities is a highly effective solution to mix into your risk controls. Their focus on customer engagement and satisfaction is high-bar setting among vendors we use. Truly a customer-focused team in both accessibility and genuine action to make sure their solution is highly utilized and effective. For the vendor options in their space, I consider Arkose the top choice for the reasons above and their commitment to evolving their product and customer service to the always fast-moving risk control space. **What do you dislike about Arkose Labs?** Depending on the rules configured, some require more frequent data provider updates to remain 100% effective. Also, the dashboard is capable, but it could provide more self-service analysis features. Both items they already plan to address in their near-term roadmap. **What problems is Arkose Labs solving and how is that benefiting you?** Primarily outer-fence, Geo-IP-based session screening of user origins. We have been able to effectively block and significantly deter user traffic from questionable origins based on our particular set of custom rules combined with the Arkose global rule set. Looking forward to deepening our integration with Arkose to fully utilize all the capabilities of their platform. ### 29. Arkose Labs helps deliver better intelligence on attackers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Arkose Labs?** Arkose Labs provided an easy mechanism to integrate with their solution and were very helpful with our rollout. They were able to make quick changes to their infrastructure when we requested it to speed up our implementation and provide us real-time logging to help deliver better device and attacker intelligence. We have been able to use Arkose Labs to prevent credential testing as well as spam account creations. **What do you dislike about Arkose Labs?** There is still a bit of latency when it comes to doing synchronous events, which needs to be improved. It is also a pricy solution, and it is hard to quickly establish the ROI for this unless the right humans are involved in the process, which might make it hard for companies that are smaller to procure this solution. **What problems is Arkose Labs solving and how is that benefiting you?** * Device Intelligence for Accounts Takeovers * Captcha Protection against automated credential testing * Captcha Protection against automated account creation * ATO prevention ### 30. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Anna R. | Senior Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about Arkose Labs?** From a project manager's perspective, Arkose offers great customer service, responding quickly to my requests and questions. Every individual I've interacted with has been professional, knowledgeable and helpful. Working with Arkose has been a positive collaborative experience. **What do you dislike about Arkose Labs?** I don't dislike anything but would like to see more regular reporting. **What problems is Arkose Labs solving and how is that benefiting you?** Improved reduction in fraud, account takeovers, credential stuffing ### 31. Arkose Labs Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2021 **What do you like best about Arkose Labs?** The puzzles presented in the event of suspicion are more humanly easier to read. Arkose provides a comprehensive console to monitor activity on integrated sites. The monitors are highly visual, with quick views of issues as they are detected. Support is great and highly responsive/knowledgeable. **What do you dislike about Arkose Labs?** It can be challenging to read the results of the monitors if more detailed view is required. Usually, this involves reaching out to Arkose support for assistance (which isn't difficult). **Recommendations to others considering Arkose Labs:** Become familiar with the information provided in the console. Arkose provides a comprehensive console to monitor activity on integrated sites. The monitors are highly visual, with quick views of issues as they are detected. **What problems is Arkose Labs solving and how is that benefiting you?** We replaced the current Bot protections for login with Arkose Labs. The benefits are decreased customer complaints, more clear challenges in the event of suspicion, and greater event manageability through the console. ### 32. Great solution for ATO prevention **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about Arkose Labs?** Users are challenged based on a machine learning model and which optimizes did fraud prevention and reduces friction. **What do you dislike about Arkose Labs?** It requires front end integration. In some cases the apis are called directly and Arkose requires front end integration. **Recommendations to others considering Arkose Labs:** We tried and testing multiple solutions and Arksoe is the best in the market. **What problems is Arkose Labs solving and how is that benefiting you?** Bot reduction and Fraud prevention. ### 33. Excellent, user friendly option for bot prevention **Rating:** 5.0/5.0 stars **Reviewed by:** Product Manager G. | Senior Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Arkose Labs?** The best thing about Arkose is the simple and friendly user experience it presents to the genuine users who may get categorized as potential fraud. I have not seen a better, "fun" experience in any of the other CAPTCHA options. **What do you dislike about Arkose Labs?** The dashboards and reporting offered by Arkose Labs still leave a lot to be desired. It is not very easy to guage a simple funnel of clicked, passed, failed, and the categorization of each item based on IP country or type of threat. Whereas even a simple downloadable file would help demonstrate the impact of Arkose, what we have is a rather confusing graphic. **What problems is Arkose Labs solving and how is that benefiting you?** Reduction in fraudulent card applications ### 34. Excellent Cross Platform Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Lana D. | Sr Director of Product, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2021 **What do you like best about Arkose Labs?** Strong cross platform capabilities, and exceptional support. We had awesome results and did not see any negative impact after extensive AB testing. The reporting they provide is very helpful, and always expanding. The product is solid with no delays (even with millions of users a day), no bugs or issues that we have ever experienced, making my life a lot easier. The on boarding was seamless, and they were there for us through all the testing and any technical questions we had. My engineering lead can get responses in minutes if any questions come up on their slack. Overall probably my favorite partner simply because the product performs exactly as expected with no issues or down time. Its also nice that they are always working on expanding their capabilities so i know they are on top of new trends. **What do you dislike about Arkose Labs?** So far every thing has been awesome so no issues. **Recommendations to others considering Arkose Labs:** If your looking for a headache free solution and partner I would highly recommend them. Technically always on top of their game , and deliver on their promises. **What problems is Arkose Labs solving and how is that benefiting you?** Preventing bots and reg. farms from registering on our platforms. We have definitely seen a decrease in farms, and bot reg. are gone. If we see any new issues come up we are able to customize our response to the problem quickly. ### 35. Great experience, fire and forget. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt J. | VP, Head of Security & Abuse, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Arkose Labs?** Arkose plays an essential role in enabling our teams to focus on defending our customers. They have consistently improved over time across the offerings and reliability. Their support has been great, including helping us understand an issue we saw on our side clearer—great partner, looking forward to the future. **What do you dislike about Arkose Labs?** I enjoy seeing continued investments in monitoring and reporting to help us understand and make better and deeper decisions in near real-time. **What problems is Arkose Labs solving and how is that benefiting you?** Customer account protection, being able to focus on other problems knowing your partners have your back is a blessing. ### 36. Arkose Labs Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Arkose Labs?** It was a seamless integration thanks to the Arkose team. They were amazing and communicative! I also enjoyed the dashboard capabilities for customers, allowed us to see what was going on **What do you dislike about Arkose Labs?** Nothing to say here, just creating the min characters on this input field **What problems is Arkose Labs solving and how is that benefiting you?** Making sure we do not have any bots or sweatshops submitting fraduelent claims on our web form ### 37. Security IT leader **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2021 **What do you like best about Arkose Labs?** Arkos is a very robost captcha that is virtually impossible for a bot to beat. That on top of data retuned makes this product ideal to protect your web assets. **What do you dislike about Arkose Labs?** Took is a while to get through security governance. Arkos was able to work with our GIS to complete our standards **What problems is Arkose Labs solving and how is that benefiting you?** Helped protect our web site from harvesting. ### 38. Very strong product for fraud defense **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2022 **What do you like best about Arkose Labs?** Ease of integration and the support from the team at Arkose **What do you dislike about Arkose Labs?** While it requires sharing extensive data with Arkose, the team there does a remarkable job protecting it. **What problems is Arkose Labs solving and how is that benefiting you?** Fraudulent sign-in detection ### 39. Project manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Arkose Labs?** Arkose labs is a cutting-edge technology paired with excellent client-specific solutions that meet the needs and beyond. **What do you dislike about Arkose Labs?** We are working to strengthen our communication with Arkose to improve our technology together. **What problems is Arkose Labs solving and how is that benefiting you?** We are working to improve fraud farm identification faster and better by creating better data exchange models. ### 40. Ingenious yet simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about Arkose Labs?** Arkose has managed to disrupt a field that has been seriously under served. Fraudsters have access to the same sophisticated tools as large companies, and they have time to crack the static roadblocks that were being thrown at them. "friction" becomes fun to the genuine customer in the gamified challenges presented, but a nightmare to machines. Also love their really unique style of customer engagement, non-invasive sales style and amazing account management team. From the outside it feels like a really flat org structure where the whole team know each other and the leadership team actively participate in client meetings. **What do you dislike about Arkose Labs?** I don't really have any to note. Would love to see an expanded offering. **What problems is Arkose Labs solving and how is that benefiting you?** Fraudsters using programmatic strategies to crack accounts are no match for the dynamic challenges Arkose throw at them. It reduces a highly skilled and scaled fraud shop to manual efforts. ### 41. Great team, great product **Rating:** 4.5/5.0 stars **Reviewed by:** Shreyas N. | Group Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2021 **What do you like best about Arkose Labs?** Arkose team has been extremely prompt and engaged right from the start. They are very receptive to feedback, addressing issues, and correcting false positives. **What do you dislike about Arkose Labs?** Can't think of any. Their product didn't work in China and it took them some time to get their infrastructure in place to get that working. **What problems is Arkose Labs solving and how is that benefiting you?** We are using Arkose Labs as a challenge mechanism to identify human vs bot. Their challenges are extremely easy for humans to solve which has allowed us to improve recall on our bot detection models. ### 42. Modern, effective anti-automation protection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Arkose Labs?** Novel tech-forward approach to reducing bot attacks with fewer false positives than re-CAPTCHA **What do you dislike about Arkose Labs?** Latency for the solution has occasionally been an issue, though there have been significant improvements recently. **What problems is Arkose Labs solving and how is that benefiting you?** Blocking automated bot attacks, reducing ATO and brute force attacks. ### 43. Helps protect us from mobile device fraud and automated onboarding of users by bots **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Arkose Labs?** Its easy to integrate and does a great job of identifying valid user logins and creates tough challenges to the user when it detects fraud signals. **What do you dislike about Arkose Labs?** None I can think of. At times its sensitive which is common with all fraud tools. **What problems is Arkose Labs solving and how is that benefiting you?** We were solving for device fraud and bot user onboarding. ### 44. An highly recommended supplier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Arkose Labs?** Arkose provides a top class product and a remarkable portfolio of services around that. I really love their customer support and their attitude to be customer oriented. **What do you dislike about Arkose Labs?** Nothing honestly, they have a relative young product compared to the most famous ones, where there is room to improve. **What problems is Arkose Labs solving and how is that benefiting you?** Arkose is providing a very helpful and effective boost to our business in terms of protection against Account Take Over and not only. ### 45. An amazing product with a wonderful support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2021 **What do you like best about Arkose Labs?** The product met all of our needs, including accessibility requirements and privacy concerns. I would rate their account managers and analysts the best, though. The 24/7 support and quick response times were my favorite. **What do you dislike about Arkose Labs?** The pricing model was hard to scale to our needs, though we resolved this over a few working sessions and new solutions offered by Arkose. **What problems is Arkose Labs solving and how is that benefiting you?** Fraudulent Account Signups in our new user flows, Stolen credit card validation on our payment flows, and credential stuffing in our login flows. ### 46. Solid product built by a great team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Arkose Labs?** We evaluated their product for our fraud prevention needs and it reduced our signup fraud rate significantly. Also, enjoyed engaging with the team as they deeply listen to the customer needs and try their best to come up with a proposed solution. **What do you dislike about Arkose Labs?** I don't have any complaints so far and I like how they don't keep pestering you:) **What problems is Arkose Labs solving and how is that benefiting you?** Ghost account creation during signup flow. ### 47. Good product, growing company **Rating:** 4.0/5.0 stars **Reviewed by:** Hidekazu I. | Product Lead **Reviewed Date:** March 26, 2021 **What do you like best about Arkose Labs?** Arkose does it's job (combat bots), and the team is awesome to work with. **What do you dislike about Arkose Labs?** Tools (dashboard, etc) and documentations are still plenty of room for improvement. **What problems is Arkose Labs solving and how is that benefiting you?** Combating bots, to mitigate ATO and fraud risks ### 48. Effective bot rejection for customer account login, without harassing customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2021 **What do you like best about Arkose Labs?** Effective at mitigating bots, easy integration, platform-as-a-service so I don't have to tune. **What do you dislike about Arkose Labs?** nothing - they are effective without bothering real customers **What problems is Arkose Labs solving and how is that benefiting you?** Credential stuffing & automated attacks on web sites. ### 49. Highly effective bot mitigation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Head of Security, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2021 **What do you like best about Arkose Labs?** Conceptually simple, yet it solves complex issues for us. **What do you dislike about Arkose Labs?** Their dashboard could use some love, which I hear is coming. **What problems is Arkose Labs solving and how is that benefiting you?** Fighting fraud from bots and humans alike. ### 50. Review of Arkose CAPTCHA product and service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2021 **What do you like best about Arkose Labs?** Effectiveness of product and support of Arkose team **What do you dislike about Arkose Labs?** Would like more features in dashboard to drill down into individual sessions **Recommendations to others considering Arkose Labs:** Great company and support - highly recommend - integration with Arkose has had a very positive effect on our account security **What problems is Arkose Labs solving and how is that benefiting you?** reduction in attempted and realized hacked accounts ## Arkose Labs Discussions - [What does Arkose Labs do?](https://www.g2.com/discussions/what-does-arkose-labs-do) - 1 comment - [Who created arkose labs?](https://www.g2.com/discussions/who-created-arkose-labs) - 2 comments - [What is Arkose enforcement?](https://www.g2.com/discussions/what-is-arkose-enforcement) - 1 comment - [How does Arkose Labs work?](https://www.g2.com/discussions/how-does-arkose-labs-work) - 1 comment - [View Arkose Labs pricing details and edition comparison](https://www.g2.com/products/arkose-labs/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+02%3A52%3A27+-0500&secure%5Bsession_id%5D=85663c4c-eb01-4629-88ca-15d3bb8d864e&secure%5Btoken%5D=4a44a74417b0242c842d9b4e48f51000e886e1322dae311b37d3486d5c26f18d&format=llm_user) ## Arkose Labs Features **Detection** - Bot Mitigation - Real-Time Monitoring - Alerts **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Transaction Monitoring - Financial Fraud Prevention** - Payment monitoring - Real-time risk monitoring - Threshold Management **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Identity & Authentication - Financial Fraud Prevention** - Identity Verification - MFA **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Behavioral & Analytics Detection - Financial Fraud Prevention** - Behavioral Analytics - Bot Detection **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Audit & Compliance - Financial Fraud Prevention** - Audit Trail - Reporting ## Top Arkose Labs Alternatives - [DataDome](https://www.g2.com/products/datadome/reviews) - 4.7/5.0 (230 reviews) - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (593 reviews) - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews)