Lorenzo B.
LB
Co-Founder, CTO
Small-Business (50 or fewer emp.)
"Simplicity, Efficiency, and Quick Support with Arcjet"
4/5
What do you like best about Arcjet?

I like the fact that Arcjet's customer service is very quick in resolving issues, like when they swiftly resolved a problem with the TypeScript SDK. I also appreciate that the price is very competitive, especially for the WAF, making the service more affordable compared to others like AWS. Additionally, I find that the ease of use of the SDK and the clear documentation allowed me to integrate Arcjet with ease, enabling me to get started right away and focus on application aspects with little effort. Review collected by and hosted on G2.com.

What do you dislike about Arcjet?

Yes, regarding the SDK, there were some configurations that did not allow me to immediately understand if they worked or not. Some things are not extremely transparent, and they did not allow me to understand if there was a correct configuration until it was evident that it did not work. For a product of this scope, it is important that everything is clear. I would have preferred a more conservative approach in handling requests, similar to the one used for passing requests, but a more rigid path was chosen, limiting the optimal use of the service by some users. Additionally, geoblocking does not work well when configured with services like Cloudfront, resulting in accuracy issues in IP-based location blocking, which forced me to switch to another service for that task. Review collected by and hosted on G2.com.

See what 16 reviewers think of Arcjet

4.6 out of 5 · Verified reviews from real users

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