
The team over at ShieldSquare is truly professional. They are all very understanding and caring of your business needs. I feel listened to and whenever I have a concern or need to make any changes, someone is always there to help me. Exceptional support 24/7. They are based in India, but have a team that works US hours to be on call during our US business hours. Also really appreciate that they will get on a video call and share screens with the customer on short notice. Very responsive! Review collected by and hosted on G2.com.
Sometimes, the phone connection on their end is a bit low quality. However, every time I've mentioned this, they get on it immediately and use headsets that makes everything a whole lot better. Review collected by and hosted on G2.com.
The fine tuned non-human bot detection. Protecting our website and mobile app from bad bots. The seemless integration. Our IT department loves the easy to use dashboard. Review collected by and hosted on G2.com.
There is nothing to dislike. This software is far beyond the accuracy and quality of our previous Review collected by and hosted on G2.com.
With a simple, fast API call, ShieldSquare detects bots reliably. Essentially it does what it says on the tin, which is perfect for us. Review collected by and hosted on G2.com.
The product appears to focus on bot blocking rather than on data quality which is our focus, but it is easy enough to ignore the blocking recommendations. Review collected by and hosted on G2.com.
Shieldsquare has done a great job in protecting our business. They are very quick to reply when being contacted and they have always been able to help us with our requests. Review collected by and hosted on G2.com.
It would be great if the had access to more data and could do more changes yourself. Review collected by and hosted on G2.com.
It lists all the bots scrapping your web, legal and bad bots, and offer you two alternatives to reject bad bots: captchas or false data. Review collected by and hosted on G2.com.
It works integrated to your code and your site has to load first, affecting your traffic tolerance. Review collected by and hosted on G2.com.
The interface is easy to use, the team was easy to work with and we implemented and started blocking unwanted potential hackers in minutes. Review collected by and hosted on G2.com.
nothing, its perfect for our needs and does everything we expected it to. Review collected by and hosted on G2.com.
The best part is how well ShieldSquare was in understanding our problems and had software built that could handle our needs. Their product and support teams made it a point to thoroughly understand our challenges. The bot prevention solution was then fine-tuned to detect bots, and take appropriate actions against them. Review collected by and hosted on G2.com.
Nothing really. They are doing an amazing job. Review collected by and hosted on G2.com.