Best AI Voice Assistants - Page 7

How Many AI Voice Assistants Products Does G2 Track?

Total Products under this Category: 795

Category Stats (Sep 2026)

  • Average Rating: 4.72/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Thoughtly (+1.76%) - Among all products in this category, Thoughtly recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Voice Assistants Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 32,900+ Authentic Reviews
  • 795+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Voice Assistants

G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence

Highlighted products: Retell AI, ElevenLabs, Genesys Cloud CX, Podium, RingCentral AI Receptionist (AIR), Dialpad Support, CallRail, and Glia.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=podium&focus%5B%5D=ringcentral-ai-receptionist-air&focus%5B%5D=dialpad-support&focus%5B%5D=callrail&focus%5B%5D=glia)

Bswan.ai

AI Voice Call & Messaging platform for iGaming player activation, reactivation, and retention. Bswan helps iGaming operators generate more revenue from players already in their database. We use personalized AI voice calls with human-like local voices and follow-up messages to reach players at key moments in the lifecycle: after registration, after the first deposit, during inactivity, or when active player value starts to decline. Core use cases: Registration to First Deposit Convert registered players who have not deposited yet into first-time depositors. First Deposit to Second Deposit Move first-time depositors toward their next deposit and early retention. Player Reactivation Bring dormant players back to deposit activity. Active Player Revenue Growth Increase NGR from active player bases through targeted AI voice and messaging campaigns. Bswan supports multi-touch communication across voice, SMS, WhatsApp, and email. Campaigns are personalized by player segment, offer, timing, and market language. Operators use Bswan to scale direct player communication, improve conversion, and grow NGR from existing player segments.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Bswan.ai?

  • Seller: Bswan
  • Year Founded: 2023
  • HQ Location: Cascais, PT
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Bswan.ai?

Call Center Studio

Call Center Studio is an AI-powered, cloud-native contact center software (CCaaS) built entirely on Google Cloud. It helps enterprises, BPOs, and growing customer service teams run inbound, outbound, and omnichannel customer operations from a single platform, with agents able to work from anywhere. The company has offices in the United States, the United Kingdom, and Turkey, and its platform is used by leading global brands including eBay, FedEx, Nestlé, and Volvo, as well as major business process outsourcing providers such as Teleperformance and Concentrix. Call Center Studio unifies every customer channel, including voice, WhatsApp, Instagram, Messenger, Telegram, Google Business Messenger, live chat, SMS, email, and video, through a single set of microservices with no per-channel add-on fees. Core contact center capabilities include skill-based routing, interactive voice response (IVR), automatic call distribution (ACD), auto and predictive dialers, call recording, and number masking. Native VoIP via SIP and PSTN provides local DID numbers in more than 65 countries, giving global teams local presence wherever they operate. The platform includes a full suite of AI tools powered by Dialogflow, Vertex AI, and OpenAI GPT-4. CX Insights delivers AI-driven transcript and sentiment analysis, while AI Avatar, chatbots, accent neutralization, and self-service automation handle routine interactions and escalate to human agents only when needed. Reporting data streams directly into Google BigQuery for real-time, unified analytics without complex data reconstruction, and an open API plus CRM integrations such as Salesforce let teams connect their existing systems. Built-in quality management and agent coaching tools help supervisors monitor performance and improve service quality. Running on 49 Google Cloud services, Call Center Studio is designed to replace complex, server-dependent legacy systems with a scalable, cost-efficient alternative. Teams can deploy quickly and train agents in minutes, while selective use of AI keeps interactions fast and accurate without unnecessary cost. Serving industries from healthcare and e-commerce to financial services and logistics, the platform maintains over 99% customer retention and is backed by a 24/7 support team, helping organizations improve customer experience while reducing operational overhead.

Average Rating: 4.8/5.0

Total Reviews: 95

Who Is the Company Behind Call Center Studio?

  • Seller: Call Center Studio
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Chicago, Illinois
  • Twitter: @CCS4CX
    174 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,816 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Support Executive, Consultant
  • Top Industries: Telecommunications, Consumer Services
  • Company Size: 61% Medium, 26% Small

What Do G2 Reviewers Say About Call Center Studio?

AI-generated summary from verified user reviews

Pros
  • Users find Call Center Studio’s user-friendly interface and support team invaluable for efficient team management and operations.
  • Users highlight the efficiency of Call Center Studio, enhancing call routing and agent productivity effortlessly.
  • Users value the easy setup of Call Center Studio, praising its smooth onboarding and effective integration capabilities.
  • Users appreciate the powerful and flexible features of Call Center Studio, enhancing efficiency and agent performance in a unified platform.
  • Users value the seamless integrations of Call Center Studio, enhancing versatility across various communication channels.
Cons
  • Users find that Call Center Studio's complex reporting lacks needed flexibility and detail for effective usage.
  • Users find the dashboard issues in Call Center Studio limit flexibility and detail in reporting features.
  • Users find the inadequate search functionality limits their ability to efficiently track and manage customer interactions.
  • Users experience integration issues with Call Center Studio, facing inconsistent API behavior and challenges in root cause analysis.
  • Users find the lack of clarity in reporting features limits their ability to track and analyze data effectively.

What Are Recent G2 Reviews of Call Center Studio?

What Are G2 Users Discussing About Call Center Studio?

CallHippo AI Voice Agent

CallHippo AI Voice Agent is a smart, always-on solution designed to handle inbound calls with ease. It listens, understands, and responds to customer queries using advanced AI, providing 24/7 support without any need for additional manpower. From managing inquiries to routing calls to humans and offering instant assistance, it ensures every interaction is fast, smooth, and satisfying. What makes it stand out is how naturally it communicates. The AI Voice Agent tailors every conversation to the caller’s needs, making interactions feel human and personal. It can automatically schedule meetings, transfer calls to the right team member, and even screen leads, freeing up your team to focus on high-value tasks. No more robotic replies or long wait times - just quick, intelligent support. Plus, with real-time analytics and seamless CRM integration, the CallHippo AI Voice Agent doesn’t just talk - it delivers insights. These insights help your business make smarter decisions, optimize performance, and boost customer satisfaction. Whether you’re handling support queries, capturing leads, or scaling operations, this voice agent is built to make it all easier.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind CallHippo AI Voice Agent?

  • Seller: CallHippo
  • Year Founded: 2016
  • HQ Location: Claymont, Delaware
  • Twitter: @CallHippo
    458 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    104 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of CallHippo AI Voice Agent?

Certus AI

Certus AI is the 24/7 AI phone agent built for restaurants — answering every call, taking every order, and booking reservations! Certus AI helps restaurants recover lost revenue every year by ensuring every call is answered instantly, intelligently, and around the clock. Whether it’s a guest booking a table, placing a delivery, or asking a quick question, Certus manages the entire interaction end-to-end with precision, empathy, and speed. Every Certus experience is custom-trained to sound like your brand — reflecting your tone, hospitality style, and operational process. It integrates with your POS, reservation, and delivery systems including Toast, Square, Clover and Lightspeed, supports multi-lingual conversations, and connects every call from customer to kitchen seamlessly. Trusted by top restaurants and franchise groups across the US, UK, and Canada, Certus AI eliminates missed revenue, reduces staff workload, and elevates every guest interaction.

Total Reviews: 1

Who Is the Company Behind Certus AI?

  • Seller: Certus AI
  • Year Founded: 2025
  • HQ Location: San Francisco Bay Area, US
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

Depla.ai

Depla.ai is an AI-powered phone assistant built for restaurants. It answers customer calls 24/7, handles menu questions, takes to-go orders, assists with pickup and delivery inquiries, and helps manage reservation requests. Depla.ai helps restaurants respond to more customers during busy hours, reduce missed calls, and capture more phone orders without adding staff. Restaurants can monitor calls, orders, transcripts, and customer interactions through the Depla.ai dashboard.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Depla.ai?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Depla.ai?

EBoo

EBoo is a real-time AI voice platform that enables businesses to automate customer calls with natural, human-like conversations. From answering inbound calls and booking appointments to capturing leads and providing instant support, EBoo helps teams scale customer engagement 24/7. With low-latency voice interactions, customizable agent behavior, and built-in analytics, EBoo is built for reliable, production-ready voice automation. EBoo integrates easily with existing business tools, giving teams full control over how AI represents their brand on every call.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind EBoo?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of EBoo?

fono24

Create intelligent voice assistants for your business in minutes. Answer calls, book appointments, and manage customers automatically 24/7.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind fono24?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of fono24?

GetOblic

GetOblic is a voice-first AI platform designed to help local businesses get discovered, answer calls, and convert more customers automatically. It combines a searchable local business directory with a plug-and-play AI receptionist that speaks naturally with callers, answers detailed questions, books appointments, and captures leads 24/7. Unlike traditional directories or basic chatbots, GetOblic is built around real voice interactions. Every listed business can activate an AI assistant trained on its services, pricing, policies, hours, and location, enabling customers to discover and contact businesses the moment intent exists. The AI receptionist handles common call scenarios such as interruptions, pauses, after-hours inquiries, and booking requests, without missing a call. GetOblic works both on the GetOblic directory and on a business’s own website through a dedicated virtual phone number and voice widget. Setup takes minutes, requires no technical skills, and scales effortlessly across industries such as hair salons, pet services, wellness, massage, and any other local services. Businesses can start for free with a listing and basic AI assistant, then upgrade to a full AI receptionist with unlimited calls for a simple monthly fee. By combining discovery, voice AI, and automation in one platform, GetOblic helps local businesses save time, capture more leads, and deliver a better customer experience, without hiring staff or managing complex software.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind GetOblic?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of GetOblic?

HostBuddy

Get your FREE AI phone agent — then build an AI team for your restaurant with HostBuddy Agent Studio. Automate front-office tasks like calls, text-to-order, reservations, VIP memberships, and self-running marketing, while your staff focuses on guests and operations. Grow repeat visits and recurring revenue through Costco-style memberships. Available for leading POS systems. Winner of Square’s Best Use of Generative AI award.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind HostBuddy?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of HostBuddy?

IBM Watson Assistant

IBM watsonx Assistant is an advanced AI-powered virtual agent platform designed to enhance enterprise productivity by delivering seamless, self-service customer experiences. Leveraging IBM's cutting-edge AI technologies, including natural language understanding (NLU and large language models (LLMs, watsonx Assistant enables businesses to build intelligent, context-aware virtual assistants that can be deployed across various channels, such as websites, mobile apps, and messaging platforms. This solution empowers organizations to automate customer interactions, reduce operational costs, and provide consistent, accurate responses to user inquiries. Key Features and Functionality: - Natural Language Understanding (NLU: Utilizes advanced AI to accurately interpret user intents and manage context throughout conversations, ensuring relevant and coherent responses. - Visual Builder: Offers a user-friendly, no-code interface with drag-and-drop functionality, allowing teams to design and deploy virtual assistants without extensive programming knowledge. - Pre-built Integrations: Provides seamless connections with a wide array of channels, business systems, and third-party applications, facilitating easy integration into existing workflows. - Security and Compliance: Incorporates robust security measures to protect customer data and ensure compliance with industry standards and regulations. - Retrieval-Augmented Generation (RAG: Delivers accurate, contextual, and up-to-date conversational answers by grounding responses in the company's knowledge base. Primary Value and Problem Solved: IBM watsonx Assistant addresses the challenge of providing efficient, scalable, and personalized customer support. By automating responses to common inquiries, it reduces the burden on human agents, allowing them to focus on more complex issues. This leads to faster resolution times, improved customer satisfaction, and significant cost savings for businesses. Additionally, the platform's ability to learn from interactions ensures continuous improvement in response accuracy and relevance, further enhancing the overall customer experience.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind IBM Watson Assistant?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • Twitter: @IBMSecurity
    74,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of IBM Watson Assistant?

Intervo

Intervo is an open-source platform for building advanced AI chat and voice agents trained on your custom private data. Designed for seamless integration, Intervo allows you to deploy intelligent agents on your website or phone lines that can handle customer support, lead qualification, appointment scheduling, and more. Upload documents or connect your knowledge base to create responsive, domain-aware assistants that engage users via chat widgets or voice calls. With full control, transparent architecture, and powerful customization, Intervo is the go-to alternative for businesses seeking flexibility, privacy, and performance, without vendor lock-in.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Intervo?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Intervo?

MirrorFly AI Voice Agent Solution

MirrorFly's AI Voice Agent is a customizable voice automation software that lets businesses embed AI voice and video features into any app or website. This white-label solution comes with 1000s of features including natural conversations, automated replies, and smart call routing. Since the SDKs and APIs are built on real-time VoIP technology, you can easily integrate them into any existing system with REST APIs or Webhooks. Overall, MirrorFly is a reliable choice for companies (of any size) looking for a self-hosted voice agent with full control over features, workflow and data.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind MirrorFly AI Voice Agent Solution?

  • Seller: Mirrorfly
  • Year Founded: 2015
  • HQ Location: Atlanta, US
  • Twitter: @MirrorFlyTeam
    240 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
  • Ownership: Thyaghu

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MirrorFly AI Voice Agent Solution?

Motel4

An AI phone receptionist purpose-built for independent hotels, motels, hostels, B&Bs, and campgrounds. It answers inbound guest calls 24/7 using only owner-approved information (rates, policies, directions, check-in and lockbox details), captures booking intent (dates, guest count, callback number), escalates real emergencies to the owner, and logs every call with an AI transcript and summary in an owner dashboard. Speaks 10 languages with automatic switching. From $44/mo, no contracts, 30-day money-back guarantee.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Motel4?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Motel4?

NextLevel.AI

Voice AI Agents Tailored for Your Business Empower your business with human-like, fully adaptable AI voice agents that work around the clock. Use tomorrow's technology to benefit today. NextLevel.AI is a Voice AI platform that conducts real, human-like phone conversations on behalf of businesses — answering inbound calls, qualifying outbound leads, booking appointments, and handling customer service 24/7, without human staff. Built on a real-time STT to LLM to TTS pipeline with sub-second response latency, the platform deploys as AI Receptionist, AI Sales Agent, or AI Call Center, directly to businesses or white-label for agencies and resellers. What Sets NextLevel.AI Apart? Conversational AI – Real-time, human-like phone conversations with no scripted IVR feel. Multilingual at Scale – Supports 30+ languages and handles 100 to 1,000 simultaneous calls. AI-Powered Automation – Eliminates manual call handling, lead qualification, and scheduling. Seamless Integration – Connects with HubSpot, Salesforce, Google Calendar, EHR/EMR, Zapier, n8n. White-Label Ready – Full reseller program for agencies, with 40–60% margin. Enterprise-Grade Compliance – HIPAA, GDPR, SOC2, ISO 27001, ISO 42001, HITRUST, PCI-DSS. Real-world use cases: home service companies calling back leads in under 60 seconds, clinics booking and rescheduling patients 24/7, real estate agencies qualifying inquiries instantly, sales teams reactivating cold databases at scale, and BPOs augmenting or replacing call center agents. Flexible pricing from $89/month (500 minutes) to $385/month (2,500 minutes), plus custom Enterprise plans. Pay-as-you-go option with $20 free credits and free setup. Every plan includes a 14-day free trial. Active across the US, Europe, Israel, and MENA, NextLevel.AI bridges the gap between automation and genuine customer experience for home services, healthcare, real estate, insurance, and BPO/call center businesses — redefining how companies handle every call. 🔗 Learn more: https://nextlevel.ai

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind NextLevel.AI?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of NextLevel.AI?

NuPlay

NuPlay is a conversational AI platform for enterprise customer-facing teams, providing voice and chat AI agents that handle customer interactions across sales, support, and post-purchase experiences. NuPlay enables enterprises to deploy AI agents that engage customers, qualify leads, resolve support queries, manage follow-ups, and handle proactive customer communication. The agents connect with enterprise processes and operate across voice, chat, email, and messaging while maintaining consistent workflows and escalation paths. Key capabilities of NuPlay include: AI Customer Service Agents: Handle customer queries, support requests, returns, escalations, and loyalty interactions. Outbound Sales Agents: Qualify leads, engage prospects, and automate follow-ups to extend sales reach. Inbound AI Agents: Manage customer conversations and resolve routine requests without requiring human intervention. Voice AI: Enable natural, low-latency voice interactions for enterprise customer support and engagement. Multilingual Voice and Chat: Support multiple languages across voice and chat from a single deployment. Contextual Human Escalation: Transfer conversations to human agents with the full interaction context, avoiding cold starts. Omnichannel Engagement: Support customer interactions across voice, chat, email, and messaging through one platform. Production Reliability: Maintain 99% AI SOP adherence in production, helping agents follow defined processes consistently. High Containment: Reach a 75% containment rate at maturity, reducing the volume of interactions requiring frontline intervention. NuPlay is designed for enterprises that need to handle large volumes of customer interactions without compromising consistency or service quality. It helps customer-facing teams increase sales reach, resolve more customer queries through automation, reduce frontline workload, and maintain consistent customer experiences across channels. NuPlay serves enterprise use cases across retail, insurance, financial services, home services, and education, including customer support, sales engagement, lead qualification, claims and policy servicing, scheduling, admissions, and post-purchase communication

Average Rating: 4.5/5.0

Total Reviews: 6

Who Is the Company Behind NuPlay?

  • Seller: NuPlay AI
  • Year Founded: 2024
  • HQ Location: Mountain View, US
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®
  • Ownership: NuPlay AI

Who Uses This Product?

  • Company Size: 67% Medium, 33% Large

What Do G2 Reviewers Say About NuPlay?

AI-generated summary from verified user reviews

Pros
  • Users commend the efficiency of NuPlay, automating tasks and saving substantial time in operations.
  • Users find the ease of training for Emotion/Sentiment Detection impressive, enhancing efficiency and support for their teams.
  • Users appreciate the automation capabilities of Nurix, significantly reducing manual tasks and improving efficiency.
  • Users highlight the excellent customer support from the Nurix team, greatly enhancing their overall experience.
  • Users commend the ease of use of NuPlay for training and automating sentiment detection effectively.
Cons
  • Users express frustration with access restrictions as some key features are unavailable during NuPlay's iteration phase.
  • Users find the dependency on the Nurix team for setting up BOTs limits their ability to experiment independently.
  • Users experience limitations in AI integration, as past interaction data isn't accessible for enhanced performance.
  • Users face challenges with data information silos and poor integration, limiting AI's access to previous interactions.
  • Users face dependency issues with NuPlay, relying on the Nurix team for BOT setup and management.

What Are Recent G2 Reviews of NuPlay?

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi
Updated April 9, 2026