Best AI Agents - Page 22

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 5,022

Category Stats (Oct 2026)

  • Average Rating: 4.64/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: modus (+5.26%) - Among all products in this category, modus recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 359,600+ Authentic Reviews
  • 5,022+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Rippling, ClickUp, Notion, HiBob HRIS, Microsoft Copilot, Insider One, and Retell AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=clickup&focus%5B%5D=notion&focus%5B%5D=hibob-hris&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=insider-one&focus%5B%5D=retell-ai)

Freshchat

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences.

Average Rating: 4.4/5.0

Total Reviews: 472

Who Is the Company Behind Freshchat?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • Twitter: @FreshworksInc
    19,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Small, 36% Medium

What Do G2 Reviewers Say About Freshchat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Freshchat, enabling seamless management of multiple communication channels effortlessly.
  • Users appreciate the multi-channel support of Freshchat, streamlining customer responses and enhancing overall communication efficiency.
  • Users appreciate the ease of use and comprehensive features of Freshchat, enhancing customer support efficiency.
  • Users value the ease of implementing automation in Freshchat, significantly improving chat management and resolution times.
  • Users value the seamless integrations of Freshchat, streamlining communications across multiple channels for better support.
Cons
  • Users find AI limitations in Freshchat, noting its basic tool lacks advanced automation and understanding capabilities.
  • Users find the chatbot issues with Freshchat frustrating, as Freddy AI lacks understanding and automation features.
  • Users report chat issues with Freshchat, including confusing dashboards and unreliable notifications impacting communication.
  • Users find the learning curve steep, especially with custom reports and chatbot setup, affecting overall user experience.
  • Users find Freshchat's limited AI capabilities lacking compared to competitors, affecting automation and overall functionality.

What Are Recent G2 Reviews of Freshchat?

Front

Front is an AI customer operations platform built for the complexity of B2B customer relationships. It connects customer conversations, teams, AI agents, and tools on one platform so organizations can coordinate customer work across support, operations, customer success, account management, and other customer-facing teams. Front brings conversations across email, SMS, WhatsApp, live chat, social channels, and other connected channels into a shared workspace. Teams can assign clear ownership, collaborate directly alongside customer conversations, automate routing and workflows, coordinate handoffs across teams, and access relevant customer context without moving work across disconnected inboxes and tools. This gives teams greater visibility into the work behind each customer interaction while helping them respond accurately and efficiently. Front is particularly suited to complex B2B customer operations, where resolving a customer request may require multiple people, teams, systems, and steps. Rather than treating every interaction as an isolated support ticket, Front keeps the conversation connected to the context, ownership, and workflows required to move the customer's request forward. Integrations and APIs connect Front with the systems teams already use, helping relevant customer and operational information stay available where the work happens. AI works within the same workflows as your team. Autopilot, Front's omnichannel AI agent, runs complex customer work from end to end, and teams can build custom Autopilot agents for their brands, teams, and processes. Customers can also bring in external AI agents to join Front as teammates and set their scope and permissions. Copilot gives teams the context, the draft, and the prep for every customer conversation. Organizations decide where AI agents take on work, where human judgment is needed, and how both operate with shared context and clear guardrails. Front combines customer conversations with workflow automation, collaboration, analytics, integrations, and AI so teams can manage complex customer work without losing visibility or control as they scale. More than 9,300 businesses, including Uber Freight, Stripe, and OpenAI use Front to coordinate customer operations and keep teams, tools, and customer conversations in sync.

Average Rating: 4.6/5.0

Total Reviews: 2,464

Who Is the Company Behind Front?

  • Seller: Front App
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, CA
  • Twitter: @FrontHQ
    9,411 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    560 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Account Manager
  • Top Industries: Logistics and Supply Chain, Computer Software
  • Company Size: 48% Small, 42% Medium

What Do G2 Reviewers Say About Front?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Front, enjoying its intuitive design and efficient email management features.
  • Users love Front for its seamless team collaboration, ensuring organized communication and efficient workflow across departments.
  • Users appreciate Front's clean interface and seamless collaboration features, enhancing team coordination and efficiency in managing inboxes.
  • Users appreciate the effective communication in Front, which seamlessly integrates email management and team collaboration.
  • Users find Front's smart commenting feature and organization tools essential for efficient communication and management.
Cons
  • Users face challenges due to missing features like improved search functionality and better folder organization in Front.
  • Users struggle with email tagging issues, finding it cumbersome to manage emails in their 'assigned to me' inbox.
  • Users find email searching and management confusing, often resulting in stress and difficulty locating important messages.
  • Users struggle with email management issues, including limited organization options and occasional system performance problems.
  • Users find the limited features of Front disappointing, especially in relation to its high pricing for small businesses.

What Are Recent G2 Reviews of Front?

What Are G2 Users Discussing About Front?

Growstack INC

Unleash unprecedented growth and dominate your market with Growstack, the revolutionary AI-powered go-to-market (GTM) platform. In today's competitive landscape, a fragmented toolkit and manual processes create productivity bottlenecks that stifle growth. Sales teams are bogged down by administrative tasks, while marketing and customer success operate in silos. Growstack shatters these barriers, unifying your sales, marketing, and customer success workflows into a single, intelligent ecosystem designed to deliver a boost in productivity. Our platform is engineered for businesses that demand efficiency and strategic automation. At the core of Growstack are pre-built AI agents that act as your virtual assistants, automating critical GTM operations. Imagine effortlessly automating up to 70% of the buyer's journey, from smart outbound engagement and lead nurturing to hyper-personalized, multi-channel interactions that can lift conversions by up to 32%. Growstack’s AI-driven solutions are designed to help you target the right customers with precision,eliminate repetitive tasks, and foster seamless collaboration. Supercharge your content strategy with our advanced content automation tools. Move beyond creative blocks with an AI Content Wizard, AI-powered templates, and a smart social media planner. Generate high-quality, SEO-optimized content—from blogs and videos to social media carousels—based on trending topics and competitor insights. Our platform streamlines the entire content lifecycle, from ideation and creation to automated publishing and performance analysis. This allows you to scale your content marketing efforts, enhance your online visibility, and consistently engage your audience without the heavy lifting. Growstack is more than just a SaaS product; it's a strategic partner in your growth. By leveraging our no-code AI workflow builder, you can customize processes to fit your unique needs without any technical expertise. Whether you're a startup, a small business, or a large enterprise, our platform provides the tools to automate routine tasks like data entry and lead management, freeing up your team to focus on innovation and high-impact activities. Experience a smarter way to scale your business and achieve your revenue goals with Growstack's integrated, AI-driven GTM platform.

Average Rating: 4.8/5.0

Total Reviews: 6

Who Is the Company Behind Growstack INC?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Growstack INC?

AI-generated summary from verified user reviews

Pros
  • Users commend Growstack for their reliable partnership and focus on sustainable business growth during critical early phases.
  • Users value the supportive customer support from Growstack, finding it essential for simplifying their workflows and lead conversion.
  • Users praise the ease of use of Growstack, simplifying workflows and enhancing lead conversion effectively.
  • Users appreciate Growstack's thoughtful and responsive partnership, fostering growth while capturing the right tone and intent.
  • Users appreciate the commitment to customer engagement from Growstack, feeling like true partners in their success.

What Are Recent G2 Reviews of Growstack INC?

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ihiring.ai

ihiring.ai is a powerful end-to-end dynamic human like AI two-way Video Interview, hiring automation, talent assessment platform designed to revolutionize recruitment and hiring for businesses of all sizes along with talent management under one roof. Powered by advanced artificial intelligence and machine learning, it streamlines every stage of hiring and talent management process along with candidate ranking to AI-led interviews and unbiased evaluations eliminating the inefficiencies of traditional recruitment. At its core, ihiring.ai features "SAM", the Human-like AI Interviewer, which is capable of conducting 1000+ dynamic video interviews simultaneously every day. SAM thinks, asks counter follow up questions, records, analyzes, and evaluates candidates core and key skills in real time, detecting anomalies such as impersonation, suspicious actions during interview, or use of unauthorized 3rd party help, ensuring complete hiring integrity. This automation not only reduces the time to hire but also removes human bias, allowing decisions to be made purely on skills and competencies. What sets ihiring.ai apart is its adaptive intelligence. It analyzes candidate behavior, uncovers key qualities beyond the resume, and uses conversational AI techniques to help candidates feel at ease during high-pressure, scenario-based questions. The platform’s scalable infrastructure supports high-volume recruitment without the scheduling bottlenecks common in traditional methods. HR teams, staffing agencies, and growing businesses can assess a vast pool of applicants in few hours effortlessly, focusing only on the most qualified candidates identified through advanced AI/ML-driven video interview and scoring. Beyond interviews, ihiring.ai integrates seamlessly with applicant tracking systems (ATS) and reporting tools, delivering actionable insights for data-driven decision-making within existing workflows. Its advanced algorithms evaluate candidates’ core analytical skills, thought process, communication and articulation style, and behavioral cues providing a holistic view of each applicant’s suitability and working style. Whether you are a startup scaling your workforce, a staffing/recruiting firm managing multiple clients, or an tech/non-tech enterprise optimizing its hiring funnel, ihiring.ai transforms recruitment into a faster, fairer, and smarter process. The result is reduced costs, better quality hires, and a streamlined path to securing top talent with all in one powerful platform and allowing your HR, TA, and hiring teams to focus on other critical priorities instead of spending time and energy screening and interviewing each candidate manually.

Average Rating: 4.9/5.0

Total Reviews: 14

Who Is the Company Behind ihiring.ai?

  • Seller: ihiring
  • Year Founded: 2024
  • HQ Location: San Francisco, US
  • Twitter: @ihiring_ai
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 63% Large, 25% Medium

What Do G2 Reviewers Say About ihiring.ai?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of ihiring.ai, enjoying effortless scheduling and a smooth interview experience.
  • Users appreciate the realistic and supportive AI interview experience offered by ihiring.ai, making interviews comfortable and efficient.
  • Users find the interview experience with AI interviewer "SAM" smooth and engaging, resembling a real human interaction.
  • Users appreciate the realistic and conversational AI interview experience with instant feedback and flexible scheduling options.
  • Users appreciate the scheduling ease of ihiring.ai, which streamlines interview arrangements and enhances the overall experience.

What Are Recent G2 Reviews of ihiring.ai?

Kindly

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. We offer a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. What makes Kindly different? - Less maintenance and more content production. The flat structure reduces time spent building and maintaining the chatbot. - Easy to customize. No coding needed for the chatbot to fit your branding. - Multilingual Train the chatbot in one language and it will understand inquiries in more than one hundred! Among our customers are Tele2, VOI, Boozt Fashion, Norwegian Air, Lindex, Hertz, Comviq, Schibsted, Jotun, and Kahoot. Easily integrate with top CRM providers and other relevant systems such as Dixa, Salesforce, Voyado, Zendesk, and Ingrid among others.

Average Rating: 4.9/5.0

Total Reviews: 32

Who Is the Company Behind Kindly?

  • Seller: Kindly
  • Year Founded: 2016
  • HQ Location: Oslo, NO
  • LinkedIn® Page: www.linkedin.com
    100 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 44% Medium, 41% Small

What Do G2 Reviewers Say About Kindly?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support from Kindly, always ready to assist and enhance user experience.
  • Users find Kindly's ease of use exceptional, highlighting its intuitive design and helpful support features.
  • Users value the genuine support from Kindly's team, enhancing business efficiency and customer experience significantly.
  • Users appreciate the improved customer experience Kindly provides, making interaction quick, efficient, and enjoyable.
  • Users appreciate the intuitive features of Kindly, highlighting its ease of use and time-saving capabilities.
Cons
  • Users find there is a learning curve for newcomers, complicating their initial experience with the product.
  • Users find a steep learning curve due to confusing settings and navigation, making it hard for newcomers.
  • Users note that the AI chatbot requires extra work and maintenance, impacting short-term efficiency despite long-term benefits.
  • Users find the complexity of settings challenging, leading to confusion about where to find necessary options.
  • Users often struggle with complex usability, finding difficulty in navigating settings and context options effectively.

What Are Recent G2 Reviews of Kindly?

What Are G2 Users Discussing About Kindly?

Mihu AI

Mihu AI is an omnichannel AI agent platform where AI agents and human teams can work together across voice, WhatsApp, SMS, email, and other customer communication channels. Businesses can build AI agents for sales, customer support, appointment booking, lead qualification, outbound campaigns, and operational workflows — while connecting them with existing CRM, telephony, and business systems. Unlike traditional AI automation that simply hands a conversation off to a human when something goes wrong, Mihu supports true hybrid operations. AI agents and human agents can work within the same customer journey, share queues and conversations, and dynamically take over based on sentiment, SLA, business rules, working hours, or team availability. With Mihu, teams can: * Build AI voice and messaging agents * Run AI and human agents together in the same operation * Share conversations, queues, and customer context between AI and teams * Route conversations dynamically between AI and humans * Connect phone, WhatsApp, SMS, email, and other channels * Automate inbound and outbound customer interactions * Integrate with CRMs, APIs, and internal systems * Train agents using business knowledge, websites, files, and URLs * Monitor conversations, analytics, quality, and business outcomes * Test agents with simulations before deployment * Manage agents programmatically through API, CLI, and MCP Mihu gives businesses a new way to operate customer-facing teams: AI when it makes sense, humans when they matter, and both working together as one workforce.

Average Rating: 4.9/5.0

Total Reviews: 7

Who Is the Company Behind Mihu AI?

  • Seller: Mihu AI
  • Year Founded: 2024
  • HQ Location: 131 Continental Dr, Suite 305, Newark, DE 19713, United States
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 86% Small, 14% Medium

What Do G2 Reviewers Say About Mihu AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of MindHunters AI, enabling quick setup and smooth integration without coding.
  • Users value the effortless customer engagement capabilities of MindHunters AI, enhancing both inbound and outbound connections.
  • Users highlight the ease of use and powerful integrations of MindHunters AI for effective lead engagement.
  • Users find the setup process incredibly easy, with seamless integration and swift deployment for effective lead engagement.
  • Users highlight the automation capabilities of MindHunters AI, seamlessly enhancing lead engagement and overall efficiency.
Cons
  • Users find the multiagent collaboration limitations hinder effective coordination and workflow management on MindHunters AI.
  • Users find the complex configuration a bit overwhelming initially, though MindHunters support is helpful for questions.
  • Users find the multiagent collaboration aspect of MindHunters AI to be limited and in need of improvement.
  • Users find the limited multiagent collaboration features hinder effective coordination and workflow management within teams.
  • Users highlight long wait times for AI agent responses during dialogues, affecting the overall user experience.

What Are Recent G2 Reviews of Mihu AI?

Quivly AI

AI workforce for post-sales teams. AI agents that unify every customer signal into actionable intelligence. And then act on it to manage and grow your customers effectively.

Average Rating: 4.9/5.0

Total Reviews: 8

Who Is the Company Behind Quivly AI?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Quivly AI?

Relevance AI

Relevance AI is the home of the AI workforce: where anyone can build and recruit teams of AI agents to complete tasks on autopilot. Our no-code platform is built for ops teams, no technical background required. Subject-matter experts can use Relevance to design powerful AI agents and AI teams without relying on developer resources. Scale excellence across every area or team with your intelligent, purpose-built AI workforce.

Average Rating: 4.3/5.0

Total Reviews: 20

Who Is the Company Behind Relevance AI?

  • Seller: Relevance AI
  • Year Founded: 2020
  • HQ Location: Sydney, Australia
  • Twitter: @RelevanceAI_
    3,784 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    115 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 85% Small, 10% Medium

What Do G2 Reviewers Say About Relevance AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Relevance AI, enabling quick setup and intuitive management of agents.
  • Users value the versatile features of Relevance AI, enabling custom AI agents for diverse functions effortlessly.
  • Users value the advanced AI integration in Relevance AI, enhancing efficiency across various tasks and minimizing manual efforts.
  • Users highlight the versatile customization capabilities of Relevance AI, making it ideal for diverse automation tasks.
  • Users appreciate the efficiency of Relevance AI, automating tasks seamlessly and enhancing productivity across various applications.
Cons
  • Users find the cost of Relevance AI too high, making it less affordable for regular use and frustrating.
  • Users find Relevance AI too expensive, feeling the high costs make it unreasonable for general use.
  • Users find the interface complex, often feeling lost during onboarding and dealing with busy UX/UI challenges.
  • Users find the limited features of Relevance AI restrict their ability to achieve high-quality graphical outputs.
  • Users find the learning curve challenging, but the interface becomes intuitive once familiarized with the system.

What Are Recent G2 Reviews of Relevance AI?

Rippit

Launch Agent Apps on Your Customer Conversations Rippit connects to your support, chat, and voice platforms to pull in all of your customer conversations and analyze 100% of them—not a sample or summary. Ask questions in plain English, and Rippit reads every relevant conversation to provide answers backed by your customers' own words. For example: "Why did CSAT drop in chat last week?" "What percentage of our tickets are avoidable, and what's causing them?" "Which accounts are showing frustration or comparing us to competitors?" Rippit also lets you deploy AI agents on your conversation data. Describe a complex task in plain English, and the agent runs it autonomously on an ongoing basis—flagging churn risk before renewal, tagging every conversation against your taxonomy, tracking the product gaps driving preventable volume, and reporting on them weekly. Key Features One-click integrations with the tools where your conversations already live. Generous free tier with no credit card required to try. Every conversation analyzed in full—100% of your data. Ask any question in plain English and get answers backed by verbatim customer quotes. Deploy AI agents in plain English to perform complex, long-running autonomous tasks on your conversations. Automatically surface themes, root causes, and churn signals as new conversations come in. Use Rippit directly inside Claude, ChatGPT, and other LLMs. Connect MCP servers to bring help articles and other context into your analysis. This should render much more cleanly in that G2 field because it relies only on paragraph breaks, rather than bullet formatting that G2 may strip or mangle.

Average Rating: 4.6/5.0

Total Reviews: 24

Who Is the Company Behind Rippit?

  • Seller: Rippit
  • Company Website:
  • Year Founded: 2026
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 83% Medium, 8% Large

What Are Recent G2 Reviews of Rippit?

SalesMonk

SalesMonk is a GTM revenue platform that turns anonymous website traffic into qualified sales meetings by combining visitor de-anonymization, intent tracking, and AI-powered agents. It identifies which companies are on your site in real time, analyzes their behavior and buying intent, and then uses intelligent chat/voice workflows to answer product, pricing, and implementation questions, qualify using BANT/MEDDIC-style logic, and book meetings directly to your reps’ calendars. Designed for B2B SaaS and ABM motions, SalesMonk helps marketing capture the 97% of visitors who never fill forms, gives sales a live feed of high-intent accounts on the site, and creates an always-on, inbound‑led outbound engine that drives more pipeline from existing traffic. See what we offer, visit: SalesMonk.ai

Average Rating: 4.8/5.0

Total Reviews: 15

Who Is the Company Behind SalesMonk?

  • Seller: SalesMonk
  • HQ Location: Delaware, US
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®
  • Ownership: Tanuj Mendiratta
  • Phone: +919096097030

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 44% Small, 31% Medium

What Do G2 Reviewers Say About SalesMonk?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of SalesMonk, enhancing engagement and streamlining lead management effectively.
  • Users value the automation of lead engagement in SalesMonk, enhancing efficiency and improving conversion rates.
  • Users value the conversational management features of SalesMonk, enhancing efficiency and lead engagement significantly.
  • Users find SalesMonk extremely helpful for automating lead engagement and improving response rates effectively.
  • Users value the automation of lead engagement in SalesMonk, enhancing efficiency and increasing conversion rates.
Cons
  • Users highlight dependency issues with SalesMonk, as it may reduce necessary human interaction and personalization.
  • Users express concerns about usage limitations, including lack of MCP server and dependence on automation for high-value leads.
  • Users find that the AI limitations can lead to a less personal experience, especially for high-value leads.
  • Users find the complex configuration of SalesMonk challenging, often requiring significant time and effort to set up.
  • Users feel the cost can seem high for low lead volumes, impacting overall value and accessibility.

What Are Recent G2 Reviews of SalesMonk?

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions. Designed for marketing, customer experience and digital engagement teams, SAS Customer Intelligence 360 helps organizations build stronger customer relationships by delivering the right message, offer or experience at the right time. Marketers can create and activate audiences, orchestrate omnichannel customer journeys, manage communications across digital and offline channels, and optimize engagement using AI, analytics and real-time decisioning. Unlike traditional marketing clouds, SAS Customer Intelligence 360 uses a flexible hybrid data architecture that allows organizations to access and activate customer data where it resides, whether in the cloud, on premises or within existing MarTech solutions. This approach reduces data movement, simplifies integrations and helps organizations maximize the value of their existing technology investments. The platform provides marketers with a comprehensive view of customer behavior by combining online and offline interactions, digital activity, customer attributes and business data. Embedded AI, analytics and decision intelligence help organizations identify audiences, personalize engagement, determine next-best actions and continuously optimize customer experiences at scale. Whether modernizing legacy MarTech, enhancing an existing marketing ecosystem or pursuing a composable customer engagement strategy, organizations use SAS Customer Intelligence 360 to improve customer acquisition, retention, loyalty and lifetime value through more relevant and meaningful customer interactions.

Average Rating: 4.4/5.0

Total Reviews: 145

Who Is the Company Behind SAS Customer Intelligence 360?

  • Seller: SAS Institute
  • Company Website:
  • Year Founded: 1976
  • HQ Location: Cary, NC
  • Twitter: @SASsoftware
    60,863 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15,122 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Banking
  • Company Size: 46% Medium, 34% Large

What Do G2 Reviewers Say About SAS Customer Intelligence 360?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in SAS Customer Intelligence 360, enhancing their data management and analysis experience.
  • Users value the comprehensive insights offered by SAS Customer Intelligence 360, enhancing their marketing strategies and engagement.
  • Users value the advanced analytics of SAS Customer Intelligence 360, enhancing campaign effectiveness and audience targeting.
  • Users appreciate the comprehensive customer mapping features of SAS Customer Intelligence 360 for understanding customer interactions.
  • Users value the flexibility and automation of SAS Customer Intelligence 360 for creating tailored marketing strategies.
Cons
  • Users face a steep learning curve, finding the interface complex and requiring time to navigate effectively.
  • Users find the product expensive, which affects their overall perception and willingness to invest in the software.
  • Users often face integration issues with SAS Customer Intelligence 360, making setup and data manipulation challenging.
  • Users find the difficult setup of SAS Customer Intelligence 360 challenging, requiring training and time to fully integrate.
  • Users find the complexity of SAS Customer Intelligence 360 challenging, requiring additional training and support for effective use.

What Are Recent G2 Reviews of SAS Customer Intelligence 360?

What Are G2 Users Discussing About SAS Customer Intelligence 360?

SleekFlow

SleekFlow is an AI suite for revenue-driving conversations. Trusted by over 7,000+ businesses across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io.

Average Rating: 4.6/5.0

Total Reviews: 199

Who Is the Company Behind SleekFlow?

  • Seller: SleekFlow
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Singapore, SG
  • Twitter: @sleekflow_io
    174 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    204 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Founder
  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 74% Small, 20% Medium

What Do G2 Reviewers Say About SleekFlow?

AI-generated summary from verified user reviews

Pros
  • Users find SleekFlow's interface to be easy to implement, appreciating the helpful guidance and efficient communication tools.
  • Users praise the responsive customer support of SleekFlow, appreciating prompt replies and helpful guidance for effective communication.
  • Users find the automation features of SleekFlow easy to use, significantly reducing routine tasks and enhancing efficiency.
  • Users value the intuitive lead qualification AI of SleekFlow, streamlining customer communication and enhancing user experience.
  • Users love the time-saving automation of SleekFlow, streamlining lead qualification and message management effortlessly.
Cons
  • Users note the missing features in SleekFlow, particularly for tracking responses and message management options.
  • Users express frustration with the slow loading of SleekFlow, impacting their ability to communicate efficiently and effectively.
  • Users find the pricing too steep for smaller teams, wishing for more flexibility in lower-tier plans.
  • Users note limited customization options in SleekFlow, which restricts the ability to tailor analytics and features effectively.
  • Users express concerns about limited features in SleekFlow, particularly with automation and editing capabilities for messages.

What Are Recent G2 Reviews of SleekFlow?

What Are G2 Users Discussing About SleekFlow?

Sprinklr Social

Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place. It unifies publishing, scheduling, engagement, and employee advocacy across 30+ social and messaging channels, so large, distributed teams can plan campaigns, build community, and respond to customers without stitching together point solutions. Backed by AI trained on billions of data points across 100+ languages and enterprise-grade governance, Sprinklr Social helps global brands collaborate, stay compliant, and scale their social operations from a single unified platform. Key Features Unified Scheduling and Publishing: Plan, schedule, and publish content across 30+ channels, with AI recommendations on top-performing posts, optimal timing, hashtags, and tone. Social Media Engagement: Centralize comments, messages, and mentions in one place, with AI auto-categorizing incoming conversations by channel, sentiment, and intent for faster replies. Employee Advocacy: Amplify brand reach by turning employees into advocates who share approved content. Broadest Channel Coverage in the Industry: The only platform offering out-of-the-box support for 30+ social and messaging channels, with the ability to add new channels quickly so teams never miss the conversations that matter. Best-in-Class Enterprise AI: Sprinklr AI is trained on billions of data points and 2,000+ models, powering content optimization, sentiment analysis, insights, and governance in 100+ languages. Content Performance Analytics: Track content and engagement performance to understand what resonates and refine your social strategy. Governance that Scales Globally: Granular role-based access, built-in audit trails, and automated approval workflows keep content on-brand and compliant. Deep Workflow Customization: Custom rules and role-based experiences tailored by brand, geography, or business unit. Sprinklr Copilot: A conversational AI interface that surfaces recommendations and next-best actions without digging through dashboards. Recognized Leader: Named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management

Average Rating: 4.1/5.0

Total Reviews: 1,166

Who Is the Company Behind Sprinklr Social?

  • Seller: Sprinklr
  • Company Website:
  • Year Founded: 2009
  • HQ Location: New York
  • Twitter: @Sprinklr
    38,047 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,888 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Specialist, Social Media Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 49% Large, 29% Medium

What Do G2 Reviewers Say About Sprinklr Social?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Sprinklr Social, supported by excellent collaboration from the Sprinklr team.
  • Users value the centralized management of Sprinklr Social, enabling efficient monitoring and engagement across multiple platforms.
  • Users appreciate the customizable and comprehensive features of Sprinklr Social, streamlining content management and collaboration.
  • Users value the robust reporting and analytics of Sprinklr Social, enhancing their ability to track performance effectively.
  • Users value the seamless social media management Sprinklr Social offers, streamlining engagement across multiple channels effectively.
Cons
  • Users find the complex usage of Sprinklr Social challenging, especially for new users trying to navigate its features.
  • Users find the learning curve steep for Sprinklr Social, with complexity and occasional support challenges posing difficulties.
  • Users find Sprinklr Social to have a steep learning curve, making navigation and setup challenging for newcomers.
  • Users find that improvement is needed in Sprinklr Social's complexity and learning curve for better usability.
  • Users find the learning complexity of Sprinklr Social daunting, especially when navigating its features and interface.

What Are Recent G2 Reviews of Sprinklr Social?

Terret.ai

Terret is the answer-to-action revenue engine that tells revenue teams what to do, then does it. Built for CROs, VP of Sales, and RevOps leaders running complex enterprise revenue motions. Most revenue AI gives teams surface-level recaps of calls and deals. Terret gets to the root of the questions that move the number — why enterprise deals are slipping, where pricing conversations are breaking down, which product gaps correlate with lost deals — and then executes against them across every rep, every deal, and every system. That's the category: not AI that tells you what happened, but AI that tells you what to do and does it. Terret's flagship product, Terret Nexus, is built on three components. The Revenue Graph unifies structured and unstructured data from every revenue-facing system — CRM, calls, emails, and data warehouse. The AI Architects run strategic analysis across that graph to find the patterns that drive wins. The AI Agents deploy playbooks, workflows, and real-time coaching into the tools revenue teams already use — Salesforce, Slack, Claude, ChatGPT, and the Terret web app. The system works through a four-step loop — Ask → Answer → Operationalize → Activate — and compounds over time, with every deal generating new signal that sharpens the next cycle. The result is an engine that answers the revenue questions no other AI can handle — why win rates are dropping, where closers are outperforming, which product gaps are costing deals — and then closes the gap without a human having to chase it down. Carta, Udemy, Cloudflare, and Mistral run on Terret.

Average Rating: 4.4/5.0

Total Reviews: 611

Who Is the Company Behind Terret.ai?

  • Seller: Terret
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Santa Clara, US
  • Twitter: @terret_ai
  • LinkedIn® Page: www.linkedin.com
    54 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Enterprise Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 64% Medium, 32% Large

What Do G2 Reviewers Say About Terret.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the forecasting ease of Terret.ai, allowing clear overviews and seamless integration with Salesforce.
  • Users praise the powerful analytics of Terret.ai, highlighting quick-loading screens and customizable views for effective decision-making.
  • Users value the efficiency of Terret.ai, significantly enhancing productivity and streamlining forecasting processes.
  • Users value the easy access to comprehensive business insights through a single, well-organized dashboard.
  • Users appreciate the seamless integration with SFDC, enhancing CRM data accessibility and boosting efficiency in updates.
Cons
  • Users report connectivity issues and lag when integrating Terret.ai with Salesforce, hindering their experience.
  • Users find the integration issues with Salesforce to be tedious, impacting the overall synchronization experience.
  • Users find forecasting issues challenging due to the lack of hierarchy forecasting and clean Salesforce data integration.
  • Users find the reporting insufficient, lacking flexibility for tracking and viewing forecasts in multiple currencies effectively.
  • Users find the difficult reporting features of Terret.ai limit flexibility and complicate tracking forecast accuracy.

What Are Recent G2 Reviews of Terret.ai?

What Are G2 Users Discussing About Terret.ai?

UserGems

UserGems is the AI command center for go-to-market teams. Powered by best-in-class contact data, its AI agents automatically surface high-intent buyers, prioritize them, and deploy personalized outbound and ABM to drive more pipeline.

Average Rating: 4.7/5.0

Total Reviews: 167

Who Is the Company Behind UserGems?

  • Seller: UserGems
  • Year Founded: 2019
  • HQ Location: San Francisco, CA
  • Twitter: @usergems
    272 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    109 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Commercial Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 75% Medium, 17% Large

What Do G2 Reviewers Say About UserGems?

AI-generated summary from verified user reviews

Pros
  • Users find lead generation effortless with UserGems, appreciating the AI-driven insights and efficient outreach capabilities.
  • Users appreciate the smoother CRM integration of UserGems, enhancing efficiency and saving valuable time in outreach efforts.
  • Users value the automation features of UserGems, enhancing sales efficiency and empowering teams to seize opportunities effortlessly.
  • Users commend UserGems for its exceptional data accuracy, enhancing CRM integration and optimizing outreach strategies effectively.
  • Users find UserGems to be extremely easy to use, facilitating seamless engagement with leads and efficient workflow management.
Cons
  • Users find the outdated information on UserGems occasionally delays job-change alerts, impacting timely insights.
  • Users find the slow updates in job-change alerts slightly frustrating, wishing for more frequent notifications.
  • Users express concerns about the lack of transparency and poor data quality in UserGems' data management system.
  • Users express concerns about poor data quality and lack of transparency affecting their trust in UserGems.
  • Users face a difficult setup with UserGems when integrating it with niche or custom-built CRM systems.

What Are Recent G2 Reviews of UserGems?

What Are G2 Users Discussing About UserGems?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated