---
title: Cekat.AI Reviews
meta_title: 'Cekat.AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Cekat.AI works for a business like yours.
date_modified: '2026-07-28'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---

# Cekat.AI Reviews
**Vendor:** Teknologi Cekat Indonesia  
**Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
## About Cekat.AI
Cekat is an AI-powered customer engagement platform built on WhatsApp Business API. It combines an AI chatbot, omnichannel inbox, CRM, and marketing automation in one system. Businesses use Cekat to automate lead qualification, manage customer conversations across WhatsApp, Instagram, Facebook, and Live Chat, and track pipeline from first message to closed deal. Used by 3,000+ businesses across Indonesia and Malaysia.






- [View Cekat.AI pricing details and edition comparison](https://www.g2.com/products/cekat-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-01+15%3A57%3A15+-0500&secure%5Bsession_id%5D=c75b041e-f741-4009-a7c5-babd18d87d70&secure%5Btoken%5D=9b8869133ea495514dc2e1fde4383e5086ab6465b32f7a6b8d78300b880ac395&format=llm_user)

## Cekat.AI Features
**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving