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IntelePeer Cloud Communications

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.8
Serving customers since
2003

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Star Rating

6
3
0
0
1

IntelePeer Cloud Communications Reviews

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Profile Name
Star Rating
6
3
0
0
1
Shruti  S.
SS
Shruti S.
08/18/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

A Powerhouse for AI-Driven Communication Automation

The SmartFlows builder is a game-changer. Low-code, intuitive, and allows creating complex workflows without heavy coding. Compared to platforms such as Replicant or Chatfuel, IntelePeer excels in automation depth. The SmartAnalytics dashboard provides real-time ROI insights.The customer support also stand out
Kavin K.
KK
Kavin K.
Machine Learning Engineer at 7-Eleven
08/16/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy to Use

I like how simple it is to set up workflows and get communications running quickly
Bhanu P.
BP
Bhanu P.
08/04/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

IntelePeer: A Promising Platform for AI-Powered Communication Automation with Room for Growth

IntelePeer shines when it comes to automating communications with AI. Their "Smart" tools, like SmartAgent and SmartFlows, use conversational AI to take the heavy lifting off your agents, leading to shorter hold times, less busywork, and real savings for contact centers. I use it frequently in days. Plus, getting set up is a breeze. IntelePeer plays nicely with your existing CRM and business systems, so integration is smooth. And if you're not a coding wizard, no worries! Their low-code/no-code environment, especially with SmartFlows, lets you build automated workflows fast, getting you up and running quickly.

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HQ Location:
Dania, Florida, United States

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What is IntelePeer Cloud Communications?

IntelePeer Cloud Communications is a service provider of cloud-based, multi-channel business communications solutions, empowering companies to enhance their customer engagement and streamline internal collaboration. Their services include a robust suite of voice, messaging, app automation, and analytics capabilities designed to integrate seamlessly with existing business applications and systems.With a focus on innovation and accessibility, IntelePeer aims to make advanced communications technology easily accessible for businesses of all sizes. Their platform is renowned for its reliability, scalability, and security, making it a trusted choice for enterprises seeking to optimize their communication strategies.

Details

Year Founded
2003