JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace
Average Rating: 4.3/5.0
Total Reviews: 2,366
How Do G2 Users Rate JustCall?
- Personalization: 7.8/10 (Category avg: 9.0/10)
- Natural Language Understanding (NLU): 8.4/10 (Category avg: 9.0/10)
- Route To Human: 8.0/10 (Category avg: 8.8/10)
- Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
Who Is the Company Behind JustCall?
- Seller: Saas Labs
- Company Website:
- Year Founded: 2016
- HQ Location: Palo Alto, California
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LinkedIn® Page: www.linkedin.com
402 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Account Executive
- Top Industries: Computer Software, Financial Services
- Company Size: 59% Small, 31% Medium
What Do G2 Reviewers Say About JustCall?
AI-generated summary from verified user reviews
Pros
- Users find JustCall to have a user-friendly interface, simplifying call management and enhancing overall productivity.
- Users value the seamless organization of calls and notes in JustCall, enhancing productivity and communication efficiency.
- Users find JustCall's organization and centralization of communication efficient, streamlining work and enhancing productivity.
- Users appreciate the centralized call management of JustCall, making communication and follow-ups organized and efficient.
- Users value the user-friendly and reliable calling features of JustCall, enhancing communication and organization effortlessly.
Cons
- Users experience call issues with delays, connectivity problems, and difficulty managing call logs effectively.
- Users experience inconsistent call quality with JustCall, affecting communication and overall user satisfaction.
- Users experience connection issues with JustCall, impacting call quality and leading to disruption in communication.
- Users experience poor call quality with JustCall, facing issues like dropped calls and unreliable connections during important conversations.
- Users experience slow loading times, particularly when navigating extensive call logs, which hinders quick access and efficiency.
What Are Recent G2 Reviews of JustCall?
"Streamlined Operations with Top-Notch Support"
Rating: 4.0/5.0 stars
— José F.
"Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights"
Rating: 5.0/5.0 stars
— Richard L.

