401(k) Software Discussions

No direct access to Customer Support unless you are the Gusto account holder. Our company has received many thousands of dollars for unspecified clients from Gusto and we have not been able to have anyone on the phone locate and give details of the monies they direct deposited. We will not be... Read more

I'm so excited to now be able to offer a 401k to my employees. As we grow, I'd love some feedback from other G2 users on how 401k offerings can help secure and attract long-term employees.

I've been on hold for almost half an hour. There's no such thing as support for this company. I put out a customer support request over a week ago and it still hasn't been responded to.

Please provide a flyer or list of services to send to clients who are interested in having a retirement provider. Thank you!

My 401k was switched to Human Interest this week, after I was completely blacked out of all access to my account for 6 weeks. I did not receive notification of this process, and was unable to manage or reallocate any of my assets during those 6 weeks. After being a plan participant for so many... Read more

Human Interest's company have hijacked my assets without notifying me. For one month (so far), they have rejected my attempts to view, manage, or withdraw my own assets from them. I never authorized Human Interest to take custody of my assets, and was never informed of their intention to do so.... Read more

Wanted to know how is your experience with Human Interest integration with your payroll? How you validate Human Interest is applying the contributions correctly.

Feasture Question

Yes, you can use this as the owner and reap the benefits of whatever company match you decide to offer.