KORONA POS Reviews & Product Details

We've been using KORONA POS for over a year now, and I can confidently say it has been one of the best decisions for our business. From day one, the software has proven to be intuitive, reliable, and incredibly powerful. It's packed with features that are not only useful but thoughtfully designed to actually help streamline daily operations and grow our business.

What really sets KORONA apart is its ease of use combined with its flexibility. Whether it's tracking sales, managing inventory, or generating in-depth reports, everything is right at your fingertips. The cloud-based platform makes it easy to access our data from anywhere, and the real-time updates are a game-changer for multi-location management.

But what truly blew us away was their customer service. Every interaction we've had with their support team has been nothing short of exceptional. They are knowledgeable, friendly, and genuinely committed to helping their customers succeed. Whenever we’ve had questions—or even just needed help optimizing how we use the system—they've been there with fast, clear, and effective solutions.

Onboarding was also a breeze thanks to their detailed training resources and live support. They don’t just hand you the software and wish you luck—they actively help you get the most out of it.

If you're looking for a POS system that delivers on performance, scalability, and support, KORONA is the way to go. It’s rare to find a tech company that combines such robust features with top-notch customer care, but KORONA nails it on all fronts.

Highly recommended! Review collected by and hosted on G2.com.

Right now I am very happy and nothing comes to mind Review collected by and hosted on G2.com.

KORONA POS stands out for its intuitive interface and robust reporting tools, which make managing inventory and tracking sales incredibly efficient. The cloud-based system allows for real-time access from anywhere, and the customer support team is consistently responsive and helpful. Its scalability makes it a great fit for both small retailers and growing businesses. Review collected by and hosted on G2.com.

While the system is highly functional, the initial setup can be a bit complex for users without prior POS experience. Additionally, some advanced customization options require technical assistance, which might slow down implementation for certain businesses. However, once configured, the system runs smoothly. Review collected by and hosted on G2.com.

It is so customizable and is super easy to use. I love the ability to create our own buttons and customize the POS layout. The customer support is great also. Any time I need to accomplish something new on Korona whether it be a specific report or a new function, I call and we come up with a way to get it done. They will walk you through every step when learning something new or even access your back office and do it for you while you watch. We haven't tried to create a website yet so I have no insight on e-commerce integration but I know Korona has the option. Review collected by and hosted on G2.com.

The look is a little outdated. It could use an update. The colors and block style buttons have a Nintendo old school vibe. Review collected by and hosted on G2.com.

What stood out to me right away was how smooth the transition was from our old system. I was honestly expecting some headaches, but KORONA’s team walked us through setup step by step, and we were up and running faster than I expected. I also really appreciate how stable the system is, no unexpected bugs or downtime, even during high traffic times. It’s easy to update product info, add new staff, and track daily activity without digging through layers of menus. Review collected by and hosted on G2.com.

There were a few features that I didn’t even realize existed until much later. I think the system has a lot of hidden gems, but unless you know to look for them or ask, you might miss out. A more visible tips section or regular feature spotlights in the dashboard would be helpful. Review collected by and hosted on G2.com.

What I love most about KORONA is how reliable and easy it is to use once you get the hang of it. The system just works, and there’s a ton of helpful resources available if you ever need to figure something out. Honestly, though, the best part is the support team. They’re super responsive, friendly, and actually know what they’re talking about. Anytime I’ve had an issue or question, they’ve been quick to help and made the whole process stress-free. Review collected by and hosted on G2.com.

There’s a bit of a learning curve at first, especially with how many features are packed in, but once you get through the setup, it’s smooth sailing. And with how helpful the support is, even the tricky parts aren’t that bad. Review collected by and hosted on G2.com.

What I appreciate most is how easy it was to get started with KORONA POS. The system is well-organized, and setting up our product catalog took much less time than expected. It’s fast, responsive, and the cloud-based structure means I can keep track of everything even when I’m off-site. I also have to give credit to their support team as they’re not just friendly but actually take time to understand what you need. Review collected by and hosted on G2.com.

At first, the number of customization options felt a bit overwhelming. But after a few sessions exploring the dashboard and speaking with support, it became much easier to navigate. A few more tutorials within the system would make it even better for first-timers. Review collected by and hosted on G2.com.

Support was responsive and usually quick to reply. The software has a lot of features on paper and the initial sales process was smooth. Review collected by and hosted on G2.com.

The system was unreliable when deployed—WiFi connectivity issues, unresponsive screen elements, and key functions failing on launch day. While support was responsive, they rarely explained how to fix problems—only did it for me—which left us dependent on them for every issue. I made it clear in the sales process we couldn’t connected via Ethernet and an wifi adapter was not included initially. After receiving the required WiFi adapter more than a month after the hardware, we couldn’t properly test within the return window. Despite never using the system in production, they refused a return.

EDIT: The employee who responded to my review was never in contact with me at all throughout the entire process. They responded with blatant lies and false assumptions, like that I never tested the Wi-Fi in store or that the machine was sitting in my home for 4 months. This isn’t true. The Wi-Fi worked when tested in store, but the POS would restarted and not recognize the Wi-Fi dongle, so I’d have to unplug the Wi-Fi dongle, restart the pos, and then set it up again every time. This is a huge pain for any employee to deal with and incredibly unreliable. The 30 day return policy is put in place to allow customer ample time to set up the system. This isn’t even time for a small business that also has other priorities besides just setting up a new POS system. Couldn’t recommend this POS less. I have a background in computer science and the technology they are using is ancient, and their API is one of the most poorly set up database systems I’ve ever seen in my experience. They also consistently had menus appear in German because their parent company is based in Germany. This is just all around an unacceptable company and I will steer everyone I know away from them especially because of how they handled our interactions and the blatant disrespect and lies in their response to my review. Review collected by and hosted on G2.com.

What really stands out for us is how smoothly KORONA POS integrates with other systems, especially on the accounting and reporting side. It's taken a lot of manual work off our plate. The system is incredibly responsive and the interface is intuitive, which made onboarding much easier than expected. Their support team has also been consistently helpful quick to respond and genuinely knowledgeable whenever we’ve had questions or needed customization advice. Review collected by and hosted on G2.com.

Honestly, there hasn’t been much to complain about. If I had to point out something, it would be that the learning curve for the more advanced features took a bit of time. But once we got the hang of it, the value became really clear. Review collected by and hosted on G2.com.

Although I'm not currently using KORONA POS, I’ve spent a lot of time researching options for our next point-of-sale system, and KORONA continues to stand out. What really caught my attention is how customizable it seems, along with the consistent praise for their responsive customer support. It feels like a system built to grow with your business, not just serve it temporarily. Review collected by and hosted on G2.com.

As someone evaluating from the outside, the only hesitation is the learning curve some users mentioned, especially around reporting features. But honestly, I’d rather have a robust tool that takes a bit of effort to master than something too basic. Review collected by and hosted on G2.com.

KORONA POS integrates efficiently with inventory data management system. I have relied with this platform for automatic updates on enterprise stock level updates for the last two years. It automatically updates inventory records after each sale to enhance efficiency. Review collected by and hosted on G2.com.

The enterprise stock management has been accurate since we deployed this platform. There are few data entry errors in inventory system that can be easily rectified. Review collected by and hosted on G2.com.