Korona is a flexible POS software with all of the features that I need in order to track inventory, sell products easily, and keep track of my business. It's not built for book sales, but the support team helped me to get everything up and running and customized for my particular needs. It's far more affordable than the book-specific POS systems, and especially for a small store starting out, it has been a great fit. I've been able to figure out how to do most things on the platform on my own, new employees catch on to how to do things easily, and when I don't know how to do something, the support team is amazing and always helpful. I've never experienced any downtime on the platform, which is super helpful for running an in-person retail business. Review collected by and hosted on G2.com.

There are a couple of reports that I have to merge together in a spreadsheet in order to get the information I need for weekly reporting. just based on my specific use case. I wish there was a little more flexibility in bringing the fields I wanted into a report. It would also be amazing to someday have an integration with Edelweiss so that we don't have to input every book manually. (though the process for that is pretty simple and efficient) Review collected by and hosted on G2.com.

My experience with KORONA POS has been reliable. It is easy to enquire about the software from the customer support team on performance and they usually provide efficient training. I use built-in CRM to map buyer trends and get crucial customer insights that enhance effective planning. It offers clean performance metrics on product movement and daily sales. Review collected by and hosted on G2.com.

My main challenge came from advanced configurations and customizations which require technical assistance. Review collected by and hosted on G2.com.

KORONA POS has gives my team privilege to to customize POS hardware and test performance. It offers clean reports on inventories and sales which gives room for planning. The customer support team provides needed help to ensure the system is running up and everything is working smoothly. It is easy to integrate this platform with accounting systems and and monitor workflows from one place. Review collected by and hosted on G2.com.

The downside that I have really experienced came from steep learning curve. It took me three weeks to understand the tools and that streamlined our operations. Review collected by and hosted on G2.com.

One of the distinct role of KORONA POS in the organization is management of the stock in the enterprise. It provides real-time stock insights that enables us to acquire enough stock and avoid overstocking or understocking. The POS provides predictive analytics from sales that gives advance insights of how much stock is needed in future. Review collected by and hosted on G2.com.

My main challenge came from the stock configuration process for the first few days as a new user. The overall performance has been incredible. Review collected by and hosted on G2.com.

KORONA POS enhances faster checkouts which has reduced long customer queues during peak hours. The system is flexible with capability to process payments from mobile wallets, credit cards and cash transactions. It provides reliable inventory and sales reports that makes it easy for my team to identify slow and fast moving products. Review collected by and hosted on G2.com.

KORONA Studio has been the most overwhelming tool to use due to complex learning curve that takes long time for full onboarding. Review collected by and hosted on G2.com.

One of the strongest aspects of KORONA POS is its reporting and analytics. The system provides detailed, real-time insights into sales performance, product trends, and employee activity, all presented through clear and customizable dashboards. This makes it easy for business owners to understand what’s working and what isn’t without needing advanced technical skills or additional software.

Beyond reporting, it stands out for its flexibility in pricing and contracts. Unlike many competitors, it doesn’t require long-term commitments, which gives businesses more freedom to adapt or switch systems as their needs change. This low-risk approach is especially appealing for small businesses or those just getting started.

Another key strength is its focus on niche retail industries. It is designed with specialized features that cater to businesses like convenience stores, liquor shops, and ticketing operations. These tailored tools make everyday processes more efficient and aligned with the specific demands of those industries.

Additionally, the platform includes built-in loss prevention tools that help reduce shrinkage and errors. Features like transaction tracking, role-based permissions, and detailed audit logs give business owners greater control and visibility over daily operations, helping to maintain accountability among staff.

Finally, KORONA POS scales well as a business grows. Whether operating a single location or managing multiple stores, the system expands smoothly without becoming overly complex, allowing users to maintain efficiency while increasing their reach. Review collected by and hosted on G2.com.

KORONA POS: Power at the Cost of Simplicity

KORONA POS is a robust retail engine, but its power comes with significant friction. The most common complaint is the steep learning curve; the backend is dense, and the terminology often feels unintuitive, making it far from "plug-and-play."

The user interface also feels dated and clunky compared to modern competitors like Square. This aesthetic gap is joined by pricing hurdles, as the per-terminal fee can make scaling expensive for multi-register businesses. Additionally, while its inventory management is elite, its native CRM and marketing tools are basic, often requiring paid third-party integrations.

However, KORONA excels for high-volume stores because it is processor agnostic, allowing owners to choose their own merchant services and save on fees. Ultimately, if you prioritize deep inventory control and financial flexibility over a sleek, simple interface, KORONA is a powerhouse—provided you're willing to endure the difficult setup. Review collected by and hosted on G2.com.

Unlike Square or Clover and even LightSpeed Combase is always there to help out even before you buy their product for far far less per month that any of the competitors!!! Review collected by and hosted on G2.com.

Their system has so many paramaters for so many different business types that the screens are loaded but once I understand the process and the removing unecessary options it was very easy to continue Review collected by and hosted on G2.com.

Customization is a strong point. It adapts well to different business needs without feeling too rigid or restrictive.

What I find most helpful is the real-time inventory tracking and reporting, which makes it easier to stay on top of stock levels and make informed decisions.

Overall, the biggest upsides for me are solid inventory management, useful analytics, multi-location support, and reliable performance. Review collected by and hosted on G2.com.

One downside of KORONA POS is that it can feel complex and a bit overwhelming at first because of the many features and configuration options. The interface also isn’t the most intuitive, so there’s a noticeable learning curve during setup. On top of that, some of the more advanced customizations can take extra time to configure correctly, which may slow down initial adoption. Review collected by and hosted on G2.com.

We've been using KORONA POS for over a year now, and I can confidently say it has been one of the best decisions for our business. From day one, the software has proven to be intuitive, reliable, and incredibly powerful. It's packed with features that are not only useful but thoughtfully designed to actually help streamline daily operations and grow our business.

What really sets KORONA apart is its ease of use combined with its flexibility. Whether it's tracking sales, managing inventory, or generating in-depth reports, everything is right at your fingertips. The cloud-based platform makes it easy to access our data from anywhere, and the real-time updates are a game-changer for multi-location management.

But what truly blew us away was their customer service. Every interaction we've had with their support team has been nothing short of exceptional. They are knowledgeable, friendly, and genuinely committed to helping their customers succeed. Whenever we’ve had questions—or even just needed help optimizing how we use the system—they've been there with fast, clear, and effective solutions.

Onboarding was also a breeze thanks to their detailed training resources and live support. They don’t just hand you the software and wish you luck—they actively help you get the most out of it.

If you're looking for a POS system that delivers on performance, scalability, and support, KORONA is the way to go. It’s rare to find a tech company that combines such robust features with top-notch customer care, but KORONA nails it on all fronts.

Highly recommended! Review collected by and hosted on G2.com.

Right now I am very happy and nothing comes to mind Review collected by and hosted on G2.com.

I like KORONA POS because it offers real-time inventory tracking, detailed reports, and stable performance. It's easy to use, customizable, and works reliably without the need for long-term contracts. I also enjoy its responsive customer support, flexible integrations, offline mode reliability, and the ability to manage multiple stores from one dashboard. Review collected by and hosted on G2.com.

The interface could be more modern, reporting customization is somewhat limited, and advanced features can take time to learn for new users. Some workflows could be streamlined to reduce clicks, integrations with third-party apps could be expanded, and more built-in templates or guided setup would help new users get started faster. Review collected by and hosted on G2.com.