Travel Booking Software

Agents report that inventory shown often does not match what is actually available, leading to failed bookings and difficult conversations with clients.

Users familiar with legacy systems (like Apollo or Worlds pan) find the shift to the new Travelport+ platform challenging and less efficient. Review collected by and hosted on G2.com.

t solves slow, manual booking processes, reducing agent workload and enhancing customer experience Review collected by and hosted on G2.com.

When we started using Perk, booking trains was not as competitive as booking flights. It was usually possible to get fares that were much better on different websites, so if the prices seemed high on Perk, we encouraged team members to check other websites and book directly for reimbursement, which was an extra step. Another minor challenge was that sometimes somebody would book a flight, and by the time it was approved, the flight was no longer available. This required additional coordination, which was kind of frustrating because it's one of the main problems Perk solves for us, but it doesn't happen all that often. Review collected by and hosted on G2.com.

Perk allows employees to book their own travel at convenient times without upfront costs, reducing coordination hassles. The ease of use and competitive flight rates also support our cost-effective travel needs. It also makes finding a venue for our annual all-team offsite much easier, since we can give the concierge a list of requirements and get suitable hotels, saving our team hours of research. Review collected by and hosted on G2.com.

It was a bit of a learning curve but really with the time spent and again the support team is amazing. If there is one area where they might grow is in the function to generate quotes but I’m sure this is in the pipeline. Review collected by and hosted on G2.com.

Safari Portal makes it easy to create proposals and convert them to sales, and clients love the attractive proposals. We create invoices and collect payments more easily. The financials are a game changer, and the forms are easy for guests to fill out. Review collected by and hosted on G2.com.

One invoice-related aspect that still needs improvement is ensuring that all invoices include the corresponding codes we require to track our expenses internally. We also need to investigate why some tickets are charged as a whole amount rather than showing a breakdown between airfare costs and fees, which is necessary for our accounting purposes. Review collected by and hosted on G2.com.

We were looking for a travel partner that better fits the needs of our global organization, with colleagues based in multiple countries and time zones who often need immediate support. Corporate Traveler provides both dedicated travel agents and the option to self-book through the Melon platform, which has noticeably improved our staff’s overall travel experience. Having the flexibility to get help via chat or directly through our dedicated agents has made the entire process smoother, faster, and more efficient. Review collected by and hosted on G2.com.

What I dislike about Amadeus is that it can feel quite complex and overwhelming, especially for new users. The commands take time to learn and remember, and small mistakes can easily lead to errors, which can be frustrating during busy hours.

The interface also feels a bit outdated compared to newer, more user-friendly systems. Some processes, like exchanges or refunds, can be time-consuming and require multiple steps. At times, the system response can be slow, which adds pressure when you’re handling customers in real time. Overall, it’s a very powerful tool, but it could be more intuitive and faster to work with Review collected by and hosted on G2.com.

Amadeus solves the problem of managing complex travel bookings by bringing everything into one centralized system. Instead of checking multiple platforms for flight availability, fares, rules, and booking management, everything is available in one place and in real time. This reduces confusion and the risk of errors, especially when handling detailed or multi-sector itineraries.

For me, this means faster decision-making and better service for customers. I can quickly compare options, make changes, handle reissues or cancellations, and provide accurate information without delays. Overall, Amadeus helps streamline daily work, saves time, and increases confidence when dealing with customers, even during high-pressure situations. Review collected by and hosted on G2.com.

Poor visibility of actual seat types, restrictions on married segments, and excessive complexity around booking classes. Review collected by and hosted on G2.com.

Airline Availability addresses the core challenge of visibility and access to real-time airline inventory across multiple carriers, routes, fare classes, and schedules, bringing it all together in one place. Review collected by and hosted on G2.com.

It can feel slow or clunky at times, especially when screens take a moment to load or when too many steps are needed for simple tasks Review collected by and hosted on G2.com.

It streamlines the booking process and cuts down on manual work, which makes day‑to‑day tasks faster and less error‑prone.

How it helps

- It brings flights, hotels, and cars into one place, so you don’t have to jump between systems.

- The visual tools make it easier to compare options and spot better fares.

- Real‑time updates reduce mistakes and rework.

- Workflows are more guided, which helps you move through bookings quickly.

Overall, it solves the problem of slow, fragmented booking steps and replaces them with a smoother, more efficient workflow that saves time and reduces stress Review collected by and hosted on G2.com.

The suggestions from the PowerPoint integration are sometimes a bit too limited and don’t offer enough design options. This has recently been resolved by the HTML option, which we will start testing now. Review collected by and hosted on G2.com.

The first thing they solved for us is that the entire funnel from preliminary proposal to booking used to take a lot of time. With Ezus, this process is much more efficient. Now we are also going to try integrating the next step, so the event organization will run through Ezus as well. Review collected by and hosted on G2.com.

The only thing I dislike is that sometimes the vendors that I use are not available in the CRM. Review collected by and hosted on G2.com.

Travefy allows me to send a quote and booking that looks professional. I love that it has a approve button that clients can approve the quote. I also like that satifaction surveys are sent out. Review collected by and hosted on G2.com.

There are limited services available for places say in South Korea. For example in Busan I couldn't find any other activities to do apart from Spa Review collected by and hosted on G2.com.

Finding things to do, airport transfers, finding experiences and complete holiday packages Review collected by and hosted on G2.com.