Travel Booking Software

I don't like the possibility of immediately booking complex train journeys that require changes; in fact, it is necessary to book trains individually for each leg. I wish there was the possibility to insert reviews directly on the platform for the facilities. It is often difficult to contact the facilities because the booking is made through the platform and there is no direct contact, especially when it is necessary to change the check-in time. Review collected by and hosted on G2.com.

It helps me a lot in creating a complete travel itinerary, avoiding the need to search for solutions on different platforms, in addition to the possibility of adding protection plans for cancellations and avoiding upfront payments for trips. It would be great if I could use discounts related to my subscriptions and receive any refunds for delays. Review collected by and hosted on G2.com.

One of the challenges with Travelport is that some workflows and configurations can be complex, particularly when dealing with integrations between the GDS and third-party booking systems.

Troubleshooting can sometimes require involvement from multiple parties to determine whether an issue originates from Travelport, the booking platform or the configuration between the systems. Certain errors could also provide clearer information to make it easier for technical teams to identify the root cause.

Simplifying some of these processes and providing more detailed troubleshooting information would improve the overall support and integration experience. Review collected by and hosted on G2.com.

Travelport helps us centralize access to travel content and manage important booking and ticketing processes across our travel operations.

One of the main benefits for me is the ability to support integrations between Travelport and other booking platforms. This allows bookings to move through different systems while maintaining the necessary GDS functionality for servicing and ticketing.

From a support perspective, this helps us manage booking workflows more efficiently, troubleshoot issues across integrated systems and reduce unnecessary manual processes. Ultimately, it contributes to more reliable travel operations and a better experience for both our consultants and customers. Review collected by and hosted on G2.com.

So far, I have not encountered anything significant that I dislike about Safari Portal itself. The only limitation I have noticed relates to the third-party translation service available through the platform, which sometimes requires manual corrections in Finnish. This is not Safari Portal’s own translation technology, and their support team is always responsive when I flag an issue. Review collected by and hosted on G2.com.

As an independent travel producer, I need to manage many moving parts without losing sight of the individual client. Safari Portal solves the problem of fragmented information by bringing client details, inspiration, proposals, itineraries, bookings and travel documents into one system.

This reduces repetitive manual work, saves time and lowers the risk of important details being missed. It also gives me a clear overview of each journey from the first enquiry to the client’s return home.

For my clients, the Travel Dashboard provides one reliable place to find their itinerary, documents, messages and other essential information. For me, this means I can spend less time managing administration and more time designing thoughtful, tailor-made journeys while maintaining the personal service my clients expect. Review collected by and hosted on G2.com.

What I dislike about Amadeus is that it can feel quite complex and overwhelming, especially for new users. The commands take time to learn and remember, and small mistakes can easily lead to errors, which can be frustrating during busy hours.

The interface also feels a bit outdated compared to newer, more user-friendly systems. Some processes, like exchanges or refunds, can be time-consuming and require multiple steps. At times, the system response can be slow, which adds pressure when you’re handling customers in real time. Overall, it’s a very powerful tool, but it could be more intuitive and faster to work with Review collected by and hosted on G2.com.

Amadeus solves the problem of managing complex travel bookings by bringing everything into one centralized system. Instead of checking multiple platforms for flight availability, fares, rules, and booking management, everything is available in one place and in real time. This reduces confusion and the risk of errors, especially when handling detailed or multi-sector itineraries.

For me, this means faster decision-making and better service for customers. I can quickly compare options, make changes, handle reissues or cancellations, and provide accurate information without delays. Overall, Amadeus helps streamline daily work, saves time, and increases confidence when dealing with customers, even during high-pressure situations. Review collected by and hosted on G2.com.

I would like to see a Spanish speaker on the team as we work to increase diversity within the study. Review collected by and hosted on G2.com.

Corporate Traveler books our research participant travel needs then relays that to our team, and the participant. They work directly with participants to ensure appropriate travel is arranged, including but not limited to flights, hotels, car service, etc. Our participants are presented with a couple different options for travel to ensure they have options to choose from with an aim to stay within study budget. Our Corporate Traveler agents notify us if a trip is going to be over budget and we work together to assess more solutions. With their 24/7 after hours line, I am able to do my job with ease knowing participants have someone they can reach at all times if travel is interrupted. Review collected by and hosted on G2.com.

It can feel slow or clunky at times, especially when screens take a moment to load or when too many steps are needed for simple tasks Review collected by and hosted on G2.com.

It streamlines the booking process and cuts down on manual work, which makes day‑to‑day tasks faster and less error‑prone.

How it helps

- It brings flights, hotels, and cars into one place, so you don’t have to jump between systems.

- The visual tools make it easier to compare options and spot better fares.

- Real‑time updates reduce mistakes and rework.

- Workflows are more guided, which helps you move through bookings quickly.

Overall, it solves the problem of slow, fragmented booking steps and replaces them with a smoother, more efficient workflow that saves time and reduces stress Review collected by and hosted on G2.com.

Whenever we request a new feature, they always tell us their pipeline is full and that it will take a lot of work to complete the request. Review collected by and hosted on G2.com.

It provides direct phone access to our agency for our customers. It also lets us share document information without relying on emails. On top of that, it helps geolocalize customers and manage risk alerts more effectively. Review collected by and hosted on G2.com.

The suggestions from the PowerPoint integration are sometimes a bit too limited and don’t offer enough design options. This has recently been resolved by the HTML option, which we will start testing now. Review collected by and hosted on G2.com.

The first thing they solved for us is that the entire funnel from preliminary proposal to booking used to take a lot of time. With Ezus, this process is much more efficient. Now we are also going to try integrating the next step, so the event organization will run through Ezus as well. Review collected by and hosted on G2.com.

The only thing I dislike is that sometimes the vendors that I use are not available in the CRM. Review collected by and hosted on G2.com.

Travefy allows me to send a quote and booking that looks professional. I love that it has an approve button that clients can approve the quote. I also like that satisfaction surveys are sent out. Review collected by and hosted on G2.com.

There are limited services available for places say in South Korea. For example in Busan I couldn't find any other activities to do apart from Spa Review collected by and hosted on G2.com.

Finding things to do, airport transfers, finding experiences and complete holiday packages Review collected by and hosted on G2.com.