Travel Booking Software

There aren’t many downsides. Of course, we occasionally find that some destinations don’t offer as wide a selection of accommodation as other booking platforms. It’s also a shame that bus travel cannot be booked, at least within Europe. Review collected by and hosted on G2.com.

Before Perk, we handled everything manually. From arranging travel insurance to booking flights and accommodation. Since our plans are constantly changing, we also had to deal with frequent cancellations and rebookings. It was an enormous waste of time, money, and energy, and we often struggled to process employees’ travel requests on time. Review collected by and hosted on G2.com.

The biggest headache is the learning curve, along with the occasional lag when working with NDC (New Distribution Capability) content. While having NDC, LCCs, and traditional fares all in one place sounds great in theory, the system can become noticeably sluggish or throw unexpected errors when you’re trying to modify or ticket an NDC booking, especially compared with a standard EDIFACT segment.

The move from older Smartpoint versions to the newer Travelport+ platform also comes with its fair share of glitches. At times, the graphical interface doesn’t sync cleanly with cryptic commands, which forces you to fall back on manual entries to correct an issue or push through a ticket change. It’s a powerful tool overall, but it still takes a lot of patience when the newer tech stack runs into the realities of legacy GDS architecture. Review collected by and hosted on G2.com.

Travelport+ solves content fragmentation by bringing NDC, traditional EDIFACT, and low-cost carrier fares together in a single screen.

This benefits me by saving time, since it eliminates the need to jump between different airline websites and juggle multiple browser tabs just to compare prices. It also simplifies ancillariesby making it much easier to view and sell baggage, seats, and other extras using graphical tools instead of relying on complex cryptic codes. Finally, it blends workflowswell: I can keep using fast keyboard commands for speed, while still having modern visual tools available for more complex tasks. Review collected by and hosted on G2.com.

So far, I have not encountered anything significant that I dislike about Safari Portal itself. The only limitation I have noticed relates to the third-party translation service available through the platform, which sometimes requires manual corrections in Finnish. This is not Safari Portal’s own translation technology, and their support team is always responsive when I flag an issue. Review collected by and hosted on G2.com.

As an independent travel producer, I need to manage many moving parts without losing sight of the individual client. Safari Portal solves the problem of fragmented information by bringing client details, inspiration, proposals, itineraries, bookings and travel documents into one system.

This reduces repetitive manual work, saves time and lowers the risk of important details being missed. It also gives me a clear overview of each journey from the first enquiry to the client’s return home.

For my clients, the Travel Dashboard provides one reliable place to find their itinerary, documents, messages and other essential information. For me, this means I can spend less time managing administration and more time designing thoughtful, tailor-made journeys while maintaining the personal service my clients expect. Review collected by and hosted on G2.com.

What I dislike about Amadeus is that it can feel quite complex and overwhelming, especially for new users. The commands take time to learn and remember, and small mistakes can easily lead to errors, which can be frustrating during busy hours.

The interface also feels a bit outdated compared to newer, more user-friendly systems. Some processes, like exchanges or refunds, can be time-consuming and require multiple steps. At times, the system response can be slow, which adds pressure when you’re handling customers in real time. Overall, it’s a very powerful tool, but it could be more intuitive and faster to work with Review collected by and hosted on G2.com.

Amadeus solves the problem of managing complex travel bookings by bringing everything into one centralized system. Instead of checking multiple platforms for flight availability, fares, rules, and booking management, everything is available in one place and in real time. This reduces confusion and the risk of errors, especially when handling detailed or multi-sector itineraries.

For me, this means faster decision-making and better service for customers. I can quickly compare options, make changes, handle reissues or cancellations, and provide accurate information without delays. Overall, Amadeus helps streamline daily work, saves time, and increases confidence when dealing with customers, even during high-pressure situations. Review collected by and hosted on G2.com.

One invoice-related aspect that still needs improvement is ensuring that all invoices include the corresponding codes we require to track our expenses internally. We also need to investigate why some tickets are charged as a whole amount rather than showing a breakdown between airfare costs and fees, which is necessary for our accounting purposes. Review collected by and hosted on G2.com.

We were looking for a travel partner that better fits the needs of our global organization, with colleagues based in multiple countries and time zones who often need immediate support. Corporate Traveler provides both dedicated travel agents and the option to self-book through the Melon platform, which has noticeably improved our staff’s overall travel experience. Having the flexibility to get help via chat or directly through our dedicated agents has made the entire process smoother, faster, and more efficient. Review collected by and hosted on G2.com.

It can feel slow or clunky at times, especially when screens take a moment to load or when too many steps are needed for simple tasks Review collected by and hosted on G2.com.

It streamlines the booking process and cuts down on manual work, which makes day‑to‑day tasks faster and less error‑prone.

How it helps

- It brings flights, hotels, and cars into one place, so you don’t have to jump between systems.

- The visual tools make it easier to compare options and spot better fares.

- Real‑time updates reduce mistakes and rework.

- Workflows are more guided, which helps you move through bookings quickly.

Overall, it solves the problem of slow, fragmented booking steps and replaces them with a smoother, more efficient workflow that saves time and reduces stress Review collected by and hosted on G2.com.

Whenever we request a new feature, they always tell us their pipeline is full and that it will take a lot of work to complete the request. Review collected by and hosted on G2.com.

It provides direct phone access to our agency for our customers. It also lets us share document information without relying on emails. On top of that, it helps geolocalize customers and manage risk alerts more effectively. Review collected by and hosted on G2.com.

The suggestions from the PowerPoint integration are sometimes a bit too limited and don’t offer enough design options. This has recently been resolved by the HTML option, which we will start testing now. Review collected by and hosted on G2.com.

The first thing they solved for us is that the entire funnel from preliminary proposal to booking used to take a lot of time. With Ezus, this process is much more efficient. Now we are also going to try integrating the next step, so the event organization will run through Ezus as well. Review collected by and hosted on G2.com.

The only thing I dislike is that sometimes the vendors that I use are not available in the CRM. Review collected by and hosted on G2.com.

Travefy allows me to send a quote and booking that looks professional. I love that it has a approve button that clients can approve the quote. I also like that satifaction surveys are sent out. Review collected by and hosted on G2.com.

There are limited services available for places say in South Korea. For example in Busan I couldn't find any other activities to do apart from Spa Review collected by and hosted on G2.com.

Finding things to do, airport transfers, finding experiences and complete holiday packages Review collected by and hosted on G2.com.