Product Avatar Image

Zingtree

Show rating breakdown
100 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.6
Serving customers since
2020
Profile Filters

All Products & Services

Profile Name

Star Rating

72
26
2
0
0

Zingtree Reviews

Review Filters
Profile Name
Star Rating
72
26
2
0
0
Miguel P.
MP
Miguel P.
10/21/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

The right support for a non-standard implementation

Zingtree has proven to be a valuable asset, primarily due to its integration with Zendesk, our ticketing system. The global team that guided us through both the sales and implementation phases was knowledgeable and approachable, demonstrating a sound ability to tailor their approach to our specific context and technical proficiency. We consistently received prompt and expert support for all our inquiries. After a relatively short learning curve, we found the tool straightforward to use and suited to handle our complex needs. We are eager for the upcoming automation and AI features in our roadmap, which we anticipate will further enhance our operational efficiency.
Liza S.
LS
Liza S.
Global Operations Manager at CallCore Media, Inc.
08/29/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Zingtree review

The ability to add hooks in between pages in order to dynamically move to pages based on answers.
BC
Ben C.
08/26/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great service and great people

Still nice people and great service. Can be great depending on what you are trying to do with it.

About

Contact

HQ Location:
San Francisco, US

Social

@zingtree

What is Zingtree?

Zingtree is the agentic workflow orchestration platform for complex, high-risk CX. Zingtree’s platform is trusted by CX leaders at Sony, Allianz, Experian, Corpay, and Optum to resolve millions of high-stakes interactions with enterprise-grade security and reliability. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right. With Zingtree, you can instantly generate AI Agents with natural language, deploy across any channel, and ensure the optimal path to complete first contact resolution for agents and customers. Whether you’re managing AI-based, logic-based, or hybrid paths, you control and can easily refine rules, compliance checks, and business logic.

Details

Year Founded
2020
Website
zingtree.com