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UMAI

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38 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2016
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UMAI Reviews

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Profile Name
Star Rating
34
4
0
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David C.
DC
David C.
Restaurateur & F&B Consultant | Operational & Financial Efficiency | Menu Engineering | Culinary Excellence | Leading Multicultural Teams
01/15/2026
Validated Reviewer
Review source: Organic

Good Reservation Management with Professional Ease

|UMAI
I use UMAI to manage our reservations, which helps us stay organized, especially during busy weekends. I find the experience professional yet simple to manage. The software has been invaluable in helping us stay on top of every booking and reducing last-minute cancellations. I now have better visibility of guest history and details for each visit. What I like most about UMAI is that it's easy to use and saves us a lot of time in managing bookings and tables. The system is user-friendly, and even a beginner can start using it right away. The initial setup was very easy.
Selma G.
SG
Selma G.
Responsable Marketing Digital & Expert SEO πŸ’«
01/15/2026
Validated Reviewer
Review source: Organic

User-Friendly Booking Solution with Great Support

|UMAI
I like UMAI because it's software friendly and user-friendly, with an easy-to-use website. I can set and update the system very quickly and easily, and it's efficient. I also appreciate that the sales team is very knowledgeable and available, and they guide us through the whole step and train us very well.
Edrickson S.
ES
Edrickson S.
Purpose over passion.
01/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive, Easy-to-Navigate Layout

|UMAI
It’s easy to navigate, with a very intuitive layout and overall format.

About

Contact

HQ Location:
Kuala Lumpur, MY

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What is UMAI?

UMAI is a technology company that specializes in providing software solutions for the hospitality industry, specifically targeting restaurants. Their platform aims to optimize restaurant operations through features like table management, automated marketing tools, reservation systems, and customer relationship management. By integrating these solutions, UMAI helps restaurants increase efficiency, improve customer service, and boost profitability. They focus on creating seamless experiences for both restaurant operators and their customers by utilizing cutting-edge technology.

Details

Year Founded
2016
Website
www.umai.io