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UMAI

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38 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2016
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UMAI Reviews

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Profile Name
Star Rating
34
4
0
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Ammelia J.
AJ
Ammelia J.
Group Manager - Marketing, Branding, Creative | Hospitality, Lifestyle & Experience Brands (Hotels, F&B, Beach Clubs, Spa & Yacht) | ex-foodpanda
04/21/2026
Validated Reviewer
Review source: Organic

Smoother Reservations with Highly Customizable UMAI

|UMAI
I appreciate how UMAI makes arranging reservations smoother for my restaurant, eliminating the hassle of manual processes. I also like the customization of the widgets, which helps keep my brand placement strong. Additionally, the initial setup of UMAI was easy.
Jay R.
JR
Jay R.
Restaurant Manager at Gaia’s KL
04/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fantastic, User-Friendly Restaurant Management with Responsive 24/7 Support

|UMAI
Fantastic platform for restaurant management! UMAI is user-friendly, and the 24/7 support team is always responsive. It has helped us automate our bookings and focus more on delivering a great dining experience.
Verified User in Food & Beverages
UF
Verified User in Food & Beverages
04/09/2026
Validated Reviewer
Review source: Organic

Amazing Support and Easy Drag-and-Drop Reservations with UMAI

|UMAI
The support team is amazing, fast and efficient when attending to any issues or enquiries. UMAI as a whole, is easy to use with the drag-and-drop feature, our Hostess is able to manage reservations. The Marketing feature for now is great to use, and helps with our newsletter.

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HQ Location:
Kuala Lumpur, MY

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What is UMAI?

UMAI is a technology company that specializes in providing software solutions for the hospitality industry, specifically targeting restaurants. Their platform aims to optimize restaurant operations through features like table management, automated marketing tools, reservation systems, and customer relationship management. By integrating these solutions, UMAI helps restaurants increase efficiency, improve customer service, and boost profitability. They focus on creating seamless experiences for both restaurant operators and their customers by utilizing cutting-edge technology.

Details

Year Founded
2016
Website
www.umai.io