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UMAI

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38 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2016
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UMAI Reviews

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Profile Name
Star Rating
34
4
0
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Jamie S.
JS
Jamie S.
HTML/CSS, Adobe Illustrator
05/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Seamless Google My Business Integration and Effortless Reservations

|UMAI
The restaurant managers and floor staff are familiar using it. There are no problems so far, everything is ok. We hardly think about it, it is seamlessly integrated with Google My Business and customers are actively using it.
Sohel O.
SO
Sohel O.
05/11/2026
Validated Reviewer
Review source: Organic

Easy Reservations, Needs Better Visibility

|UMAI
I like that it's easy to make a reservation with UMAI, which makes the service valuable to me.
Adameve .
A
Adameve .
04/23/2026
Validated Reviewer
Review source: Organic

Effortless Restaurant Reservations with UMAI

|UMAI
I find UMAI easy for us to manage reservations since there's no need to manually contact customers because UMAI already has that covered. I appreciate being able to save the customer database for future events, as it allows us to invite them when relevant, leading to higher attendance. This feature helps make our work easier. Also, while the initial setup was a bit challenging, I had great support from Rachel and UMAI support, which was really helpful.

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HQ Location:
Kuala Lumpur, MY

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What is UMAI?

UMAI is a technology company that specializes in providing software solutions for the hospitality industry, specifically targeting restaurants. Their platform aims to optimize restaurant operations through features like table management, automated marketing tools, reservation systems, and customer relationship management. By integrating these solutions, UMAI helps restaurants increase efficiency, improve customer service, and boost profitability. They focus on creating seamless experiences for both restaurant operators and their customers by utilizing cutting-edge technology.

Details

Year Founded
2016
Website
www.umai.io