I appreciate UMAI's reservation system and loyalty program because they help build relationships with customers by offering exclusive deals and streamline our operations by auto-assigning tables and preventing overbooking. The seamless UI is a big plus, as it's easy for our floor operation staff to navigate and understand. It doesn't complicate the operation flow and manages table assignments simply, allowing staff to focus on service. Switching to UMAI from Wannascan was a good move since UMAI offers both a reservation system and loyalty programs, which was essential as our restaurant started to grow.

I use UMAI for restaurant reservations and find it incredibly valuable. I like the automated reminders and confirmations for deposits, which really streamline operations. It helps me access the guest database effortlessly. I appreciate that UMAI is an all-in-one platform, making it very efficient for my needs. Everything works well together, and I've found that although the initial setup was a bit hard for a first-timer, everything is good now.

It's user friendly and easy for staffs of all ages to access and understand.