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TrueDialog

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175 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2008
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TrueDialog Reviews

Review Filters
Profile Name
Star Rating
117
45
11
1
1
Verified User in Construction
AC
Verified User in Construction
04/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Responsive Support, Missing Messages in the Main Inbox

I love how quick and responsive the customer service is. It makes resolving issues fast and keeps everything running smoothly.
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
04/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Powerful MMS/SMS Campaign with Analytics

MMS and SMS features and analytics on each campaign
BK
Betsy K.
04/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Streamlined Communication, Highly Recommended

I like trueDialog because the platform is user-friendly and allows outreach to a large number of contacts simultaneously. It offers keyword capabilities and saved text templates that streamline communication. It's fairly easy to set up and learn how to use all the functionalities. The platform also allows us to communicate effectively with clinicians throughout Florida via mass text messaging, enabling them to conveniently respond and express interest, enhancing the efficiency of communication and significantly reducing delays associated with email correspondence.

About

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HQ Location:
Austin, Texas

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@TrueDialog

What is TrueDialog?

We are an innovative Austin-based communications-as-a-service company that builds technology to power scalable, personalized messaging solutions for enterprise businesses and educational & non-profit institutions. Our Five-Star-Rated Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business.With over 10 years of experience, we have direct carrier connections, a robust ISO 9001 cloud platform with 99.9% uptime and dozens of features developed from years of carefully listening to our customers. This all adds up to outstanding deliverability at prices that are well below our competitors.Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables -way, multi-user, team-based SMS conversations at scale. Our Enterprise Platform includes a Contact Center SMS Solution, Professional Administrative Controls, Android & IOS Mobile Apps and many other features. All integrated with major CRMs such as Salesforce, Microsoft Dynamics, Marketo, Oracle Eloqua, Hubspot and Campus Management.Between our Business Texting Solution and our fully-documented SMS API, TrueDialog is the perfect SMS provider for enterprise SMS customer engagement. We also offer a specialized platform for the education industry including Higher Education and K-1 School SMS/Texting Solutions.Dozens of features have already been built for you like our unique TrueDialog Team-Based -Way Texting, Contact Center SMS Feature, Scheduling Engine, Admin Controls, SMS Safe Dual Cloud-Database, Landline Texting, Multi-Channel Alert System, Voice, Email, Surveys, Click-to-Call and many more. No programming necessary. For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just a single API call. Save time. Code Less. Move Faster. Give us a call or come visit and let us show you our superior customer service.

Details

Year Founded
2008