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TrueDialog

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176 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2008
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TrueDialog Reviews

Review Filters
Profile Name
Star Rating
116
47
11
1
1
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
04/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Powerful MMS/SMS Campaign with Analytics

MMS and SMS features and analytics on each campaign
BK
Betsy K.
04/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Streamlined Communication, Highly Recommended

I like trueDialog because the platform is user-friendly and allows outreach to a large number of contacts simultaneously. It offers keyword capabilities and saved text templates that streamline communication. It's fairly easy to set up and learn how to use all the functionalities. The platform also allows us to communicate effectively with clinicians throughout Florida via mass text messaging, enabling them to conveniently respond and express interest, enhancing the efficiency of communication and significantly reducing delays associated with email correspondence.
Saima K.
SK
Saima K.
Growth Catalyst | Shaping for Enterprise Success | Strategic Partner
03/08/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient SMS Messaging Solution for Teams.

The upside of TrueDialog is that business platform that help companies to send and receive messages. TrueDialog is actually built to work natively with Salesforce which make it popular for Sales and marketing teams.

About

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HQ Location:
Austin, Texas

Social

@TrueDialog

What is TrueDialog?

TrueDialog is the enterprise-grade business texting platform built to be a partner, not just a vendor. We own our CPaaS end-to-end (most competitors rely on a 3rd-party CPaaS underneath; we don't), giving you fewer points of failure, one accountable party, and no middleman fees. The platform runs at 99.99% uptime, with native integrations with Salesforce, HubSpot, and Microsoft Dynamics 365, so every text lands on the contact record your sales, marketing, and support teams already use — no middleware, no manual exports. TrueDelivery® pre-checks every outbound message against current carrier filters before it sends; TrueOptOut® adds AI-powered opt-out intent detection that catches opt-out request keyword-matching misses, reducing TCPA exposure. A fully documented RESTful SMS API extends the same infrastructure to any system capable of making an HTTP request. Thousands of organizations run their SMS, MMS, and RCS programs on TrueDialog, including Coca-Cola, Hilton, the Kansas City Chiefs, Northern Tool + Equipment, SubjectWell, and Tulane University. We're a G2 SMS Marketing Leader rated 9.5/10 for ease of setup, with SOC 2 Type II, ISO 9001, and TX-RAMP certifications, and a White Glove, 100% United States-based support team resolving 98% of tickets within 24 hours.

Details

Year Founded
2008