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TrueDialog

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175 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2008
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TrueDialog Reviews

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Profile Name
Star Rating
117
45
11
1
1
NF
Norman F.
04/30/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Rapid Message Sending, Needs Simplified Setup

I like trueDialog for its fast message sending at scale. I also appreciate that the initial setup is fast.
Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
04/27/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Michele S.
MS
Michele S.
04/09/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Convenient Communication Tool with Minor Glitches

I use trueDialog as a texting app to communicate in real time with my students. I like that I can access it on my phone and on my computer, which is very convenient for online learning and professors. It allows me to protect my personal space by creating a professional one for texting. trueDialog is a great tool for what we use it for, as it lets employees and staff use it on their personal devices, maintaining a good work/life balance and protecting our personal and business spaces.

About

Contact

HQ Location:
Austin, Texas

Social

@TrueDialog

What is TrueDialog?

TrueDialog is the enterprise-grade business texting platform built to be a partner, not just a vendor. We own our CPaaS end-to-end (most competitors rely on a 3rd-party CPaaS underneath; we don't), giving you fewer points of failure, one accountable party, and no middleman fees. The platform runs at 99.99% uptime, with native integrations with Salesforce, HubSpot, and Microsoft Dynamics 365, so every text lands on the contact record your sales, marketing, and support teams already use — no middleware, no manual exports. TrueDelivery® pre-checks every outbound message against current carrier filters before it sends; TrueOptOut® adds AI-powered opt-out intent detection that catches opt-out request keyword-matching misses, reducing TCPA exposure. A fully documented RESTful SMS API extends the same infrastructure to any system capable of making an HTTP request. Thousands of organizations run their SMS, MMS, and RCS programs on TrueDialog, including Coca-Cola, Hilton, the Kansas City Chiefs, Northern Tool + Equipment, SubjectWell, and Tulane University. We're a G2 SMS Marketing Leader rated 9.5/10 for ease of setup, with SOC 2 Type II, ISO 9001, and TX-RAMP certifications, and a White Glove, 100% United States-based support team resolving 98% of tickets within 24 hours.

Details

Year Founded
2008