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TrueDialog

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175 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2008
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TrueDialog Reviews

Review Filters
Profile Name
Star Rating
117
45
11
1
1
Bryan H.
BH
Bryan H.
07/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable SMS with Room for Improvement

I like trueDialog because their spam scores on true delivery are central to understanding if my messages are going to be flagged by carriers. Using their proprietary software helps me reduce the risk of messages being flagged.
Verified User in Hospitality
AH
Verified User in Hospitality
07/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Simple Setup and Easy-to-Use SMS Campaigns

It's simple and easy to set up and use, without requiring a lot of experience with SMS in order to start sending out your first campaigns.
FW
Faith W.
05/09/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable Messaging with Minor Onboarding Hurdles

I like trueDialog's reliable infrastructure with 99.9% uptime, which ensures consistent performance. The initial setup of trueDialog was fast.

About

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HQ Location:
Austin, Texas

Social

@TrueDialog

What is TrueDialog?

We are an innovative Austin-based communications-as-a-service company that builds technology to power scalable, personalized messaging solutions for enterprise businesses and educational & non-profit institutions. Our Five-Star-Rated Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business.With over 10 years of experience, we have direct carrier connections, a robust ISO 9001 cloud platform with 99.9% uptime and dozens of features developed from years of carefully listening to our customers. This all adds up to outstanding deliverability at prices that are well below our competitors.Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables -way, multi-user, team-based SMS conversations at scale. Our Enterprise Platform includes a Contact Center SMS Solution, Professional Administrative Controls, Android & IOS Mobile Apps and many other features. All integrated with major CRMs such as Salesforce, Microsoft Dynamics, Marketo, Oracle Eloqua, Hubspot and Campus Management.Between our Business Texting Solution and our fully-documented SMS API, TrueDialog is the perfect SMS provider for enterprise SMS customer engagement. We also offer a specialized platform for the education industry including Higher Education and K-1 School SMS/Texting Solutions.Dozens of features have already been built for you like our unique TrueDialog Team-Based -Way Texting, Contact Center SMS Feature, Scheduling Engine, Admin Controls, SMS Safe Dual Cloud-Database, Landline Texting, Multi-Channel Alert System, Voice, Email, Surveys, Click-to-Call and many more. No programming necessary. For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just a single API call. Save time. Code Less. Move Faster. Give us a call or come visit and let us show you our superior customer service.

Details

Year Founded
2008