Product Avatar Image

TrueDialog

Show rating breakdown
175 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2008
Profile Filters

All Products & Services

Profile Name

Star Rating

117
45
11
1
1

TrueDialog Reviews

Review Filters
Profile Name
Star Rating
117
45
11
1
1
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
07/03/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable and Easy to Use

What I like most is how simple it is to use while still being powerful. Setting up SMS campaigns and managing conversations feels straightforward, and the platform has been consistently reliable for me. I also appreciate the integrations, since they save time and help keep everything connected in one place.
Verified User in Environmental Services
UE
Verified User in Environmental Services
07/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Verified User
G
Verified User
07/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless SMS Marketing, Exceptional Support

I appreciate trueDialog for making it easy to start building at a low cost and offering amazing customer success. I value the extensive features they provide, and I know I can count on them if anything goes wrong. They offer great support from the start, so I don't have to guess where to begin, which makes our development more efficient. Also, the initial setup was very easy.

About

Contact

HQ Location:
Austin, Texas

Social

@TrueDialog

What is TrueDialog?

TrueDialog is the enterprise-grade business texting platform built to be a partner, not just a vendor. We own our CPaaS end-to-end (most competitors rely on a 3rd-party CPaaS underneath; we don't), giving you fewer points of failure, one accountable party, and no middleman fees. The platform runs at 99.99% uptime, with native integrations with Salesforce, HubSpot, and Microsoft Dynamics 365, so every text lands on the contact record your sales, marketing, and support teams already use — no middleware, no manual exports. TrueDelivery® pre-checks every outbound message against current carrier filters before it sends; TrueOptOut® adds AI-powered opt-out intent detection that catches opt-out request keyword-matching misses, reducing TCPA exposure. A fully documented RESTful SMS API extends the same infrastructure to any system capable of making an HTTP request. Thousands of organizations run their SMS, MMS, and RCS programs on TrueDialog, including Coca-Cola, Hilton, the Kansas City Chiefs, Northern Tool + Equipment, SubjectWell, and Tulane University. We're a G2 SMS Marketing Leader rated 9.5/10 for ease of setup, with SOC 2 Type II, ISO 9001, and TX-RAMP certifications, and a White Glove, 100% United States-based support team resolving 98% of tickets within 24 hours.

Details

Year Founded
2008