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TrueDialog

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175 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2008
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TrueDialog Reviews

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Profile Name
Star Rating
117
45
11
1
1
Verified User in Higher Education
UH
Verified User in Higher Education
04/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Outdated Character Limit, Otherwise a Convenient, Stay-Logged-In Experience

Ease of access and that I can stay logged in for 24 hours. I like how it emails me so I don't need to keep the program open all day.
Jasmine G.
JG
Jasmine G.
Student Finance Specialist at Virginia College
04/09/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Student Messaging with Room for Improvements

I love the ability to keep track of the texts that we send as a team with trueDialog. It allows us to re-read old conversations, which is really helpful. The initial setup of trueDialog was very easy, making it simple to get started quickly.
AS
Amelia S.
04/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

TrueDialog Makes Large-Scale, Personalized Texting Fast and Reliable

What I like most about TrueDialog is how easy it makes it to send out large text campaigns while still keeping things feeling personal. Features like contact segmentation and using fields like first names help us target the right people without it feeling like a generic message. It’s also really helped speed up our workflow. We can get campaigns out quickly, which is huge in recruiting when timing matters. I also like that all responses come back into one place-it makes it much easier to manage conversations and follow up without things getting lost. Another big plus is how reliable it is. Messages go out quickly, and we’ve seen strong response rates compared to other outreach methods. It’s been especially helpful for driving candidates to our career site and getting more engagement overall. Overall, it’s been a really effective tool for helping us scale our outreach while still keeping that personal touch.

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HQ Location:
Austin, Texas

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@TrueDialog

What is TrueDialog?

We are an innovative Austin-based communications-as-a-service company that builds technology to power scalable, personalized messaging solutions for enterprise businesses and educational & non-profit institutions. Our Five-Star-Rated Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business.With over 10 years of experience, we have direct carrier connections, a robust ISO 9001 cloud platform with 99.9% uptime and dozens of features developed from years of carefully listening to our customers. This all adds up to outstanding deliverability at prices that are well below our competitors.Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables -way, multi-user, team-based SMS conversations at scale. Our Enterprise Platform includes a Contact Center SMS Solution, Professional Administrative Controls, Android & IOS Mobile Apps and many other features. All integrated with major CRMs such as Salesforce, Microsoft Dynamics, Marketo, Oracle Eloqua, Hubspot and Campus Management.Between our Business Texting Solution and our fully-documented SMS API, TrueDialog is the perfect SMS provider for enterprise SMS customer engagement. We also offer a specialized platform for the education industry including Higher Education and K-1 School SMS/Texting Solutions.Dozens of features have already been built for you like our unique TrueDialog Team-Based -Way Texting, Contact Center SMS Feature, Scheduling Engine, Admin Controls, SMS Safe Dual Cloud-Database, Landline Texting, Multi-Channel Alert System, Voice, Email, Surveys, Click-to-Call and many more. No programming necessary. For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just a single API call. Save time. Code Less. Move Faster. Give us a call or come visit and let us show you our superior customer service.

Details

Year Founded
2008