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TOPdesk

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30 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.1
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TOPdesk Reviews

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James W.
JW
James W.
IT Desktop Specialist II at Liberty Resources Inc
09/02/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helpdesk Ticketing System

Build-in Asset Management, other ways to sort tickets.
Marloes v.
MV
Marloes v.
Functioneel beheerder Bedrijfsvoering at HU University of Applied Sciences Utrecht (Hogeschool Utrecht)
07/30/2020
Validated Reviewer
Review source: Organic

Accesible and easy to manage

How accesible TOPdesk is for new users. TOPdesk is an easy tool to use for teams that start working in TOPdesk. But it also meets the requirements of more mature teams.
Verified User in Food Production
UF
Verified User in Food Production
07/15/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

TOPdesk greatly helps in having an overview of open servicedesk calls

Improves the IT organization and makes team work easier

About

Contact

HQ Location:
Delft, Zuid-Holland

Social

@TOPdesk

What is TOPdesk?

TOPdesk is a provider of service management software that helps organizations improve their customer support and service management operations. Founded in the Netherlands in 1993, the company offers solutions designed for IT service management (ITSM), facilities management, and other enterprise service processes. TOPdesk’s software is known for its user-friendly interfaces and customizable functionality, enabling businesses to streamline their service desks and automate various organizational workflows. With a focus on enhancing the customer experience, TOPdesk supports both medium and large enterprises across diverse industries to manage incidents, changes, operations, and assets. The platform also provides analytics and reporting tools to help organizations optimize their service delivery.

Details

Website
www.TOPdesk.com