SmartSuite

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237 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2019
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SmartSuite Reviews

Review Filters
Profile Name
Star Rating
144
79
11
2
1
Sushant B.
SB
Sushant B.
Core Committee Member Enterprise (> 1000 emp.)
11/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Automate GRC, Though Workflows Need Fine-Tuning

I find SmartSuite easy to use, and its range of modules makes it easy to move manual processes over. I like the no-code and low-code automations, which have helped automate our manual TPRM process and tasks like notifications and emails, reducing manual work and improving efficiency. The AI capability is also helpful to us.
RB
Ray B.
Mid-Market (51-1000 emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Customizable Data Views and Time-Saving Automation

I appreciate the ability to customize the data views and draw attention to the most important data points.
LB
Lindsay B.
Enterprise (> 1000 emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Data Linking and Built-In Dashboards That Replace Multiple Tools

The ability to easily set up data tables and link data across solutions. The built in dashboards help us replace multiple tools internally.

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HQ Location:
Newport Beach, US

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What is SmartSuite?

SmartSuite is an AI-native work platform that connects the workflows that run your business. You can think of SmartSuite as a Work Operating System (Work OS)—a unified foundation for data, automation, AI, permissions, and reporting that helps teams build, manage, and scale work across the organization.

 SmartSuite includes purpose-built solution suites across four core solution areas. Teams typically start in one area—and expand as workflows connect: Governance, Risk, Compliance and Resilience Unify risk, compliance, audit, third-party risk, operational resilience, business continuity, regulatory readiness, privacy, AI governance and ESG. IT Service Delivery Unify IT service management, incident response, service requests, asset management, and operational workflows—so teams resolve issues faster and deliver reliable services at scale. Project & Portfolio Management Unify portfolio reporting across projects and initiatives—so teams stay aligned on priorities and leaders can track progress against OKRs in real time. Business Operations Manage sales, marketing, product, operations, human resources, procurement, and more—across teams and departments.

Details

Year Founded
2019