SmartSuite

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237 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2019
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SmartSuite Reviews

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Profile Name
Star Rating
144
79
11
2
1
Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

SmartSuite Streamlines Projects with Easy Linking and Helpful Integrations

SmartSuite reduces the need for multiple docs and sheets. The SS linking feature saves us hours when starting a new project because it pulls in information that’s already been entered in SS. The interface is straightforward and easy to navigate. SS also integrates with Outlook and GoogleSuite, which is very useful for our workflow. That said, the system can lag at times, and the initial integrations with some tools have occasionally reverted. Overall, though, it has proven to be much more useful than using GoogleSuite alone.
Pruthvi K.
PK
Pruthvi K.
Cloud EngineerEnterprise (> 1000 emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

SmartSuite’s Flexible Views and Custom Fields Keep Team Work Organized

I like the ability of SmartSuite to provide views on information based on the need of a team. When dealing with cloud-based activity, I can create requests for infrastructure and maintenance of technical dependencies. The ability to customize the fields allows me to include necessary details, which can be hard to follow in a chain of emails.
Nick N.
NN
Nick N.
Chief Operating OfficerSmall-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

SmartSuite’s Flexible, All-in-One Platform That Streamlines Operations

SmartSuite's flexibility and versatility allow us to manage project tracking, CRM, vendors, cash flow, SOC case management, and other operational workflows in one platform. Its customization, automation, and centralized visibility help us streamline operations and improve efficiency across the business.

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HQ Location:
Newport Beach, US

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What is SmartSuite?

SmartSuite is an AI-native work platform that connects the workflows that run your business. You can think of SmartSuite as a Work Operating System (Work OS)—a unified foundation for data, automation, AI, permissions, and reporting that helps teams build, manage, and scale work across the organization.

 SmartSuite includes purpose-built solution suites across four core solution areas. Teams typically start in one area—and expand as workflows connect: Governance, Risk, Compliance and Resilience Unify risk, compliance, audit, third-party risk, operational resilience, business continuity, regulatory readiness, privacy, AI governance and ESG. IT Service Delivery Unify IT service management, incident response, service requests, asset management, and operational workflows—so teams resolve issues faster and deliver reliable services at scale. Project & Portfolio Management Unify portfolio reporting across projects and initiatives—so teams stay aligned on priorities and leaders can track progress against OKRs in real time. Business Operations Manage sales, marketing, product, operations, human resources, procurement, and more—across teams and departments.

Details

Year Founded
2019