SmartSuite

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237 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2019
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SmartSuite Reviews

Review Filters
Profile Name
Star Rating
144
79
11
2
1
Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great for Tracking Sales Pipelines, But a Steep Learning Curve

I like that it can keep track of business development and where potential clients are in the sales process.
Ingus .
I
Ingus .
Sales Project managerMid-Market (51-1000 emp.)
10/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Multifunctional and Collaborative, but Can Lag with Large Data on MacBook

It’s a multifunctional platform that helps me organize my work and store all client data. It also allows me to connect separate departments within our company so we can work together more smoothly.
Frode N.
FN
Frode N.
CTOSmall-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All-in-One Workflow Platform with Great Support, but Needs broader Localization

You can carry out many parts of the workflow on one platform. Pricing is nice, and they offer non-profit discount, which is relevant for my organization. I find it relatively easy to tailor apps to our needs. Support is great.

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HQ Location:
Newport Beach, US

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What is SmartSuite?

SmartSuite is an AI-native work platform that connects the workflows that run your business. You can think of SmartSuite as a Work Operating System (Work OS)—a unified foundation for data, automation, AI, permissions, and reporting that helps teams build, manage, and scale work across the organization.

 SmartSuite includes purpose-built solution suites across four core solution areas. Teams typically start in one area—and expand as workflows connect: Governance, Risk, Compliance and Resilience Unify risk, compliance, audit, third-party risk, operational resilience, business continuity, regulatory readiness, privacy, AI governance and ESG. IT Service Delivery Unify IT service management, incident response, service requests, asset management, and operational workflows—so teams resolve issues faster and deliver reliable services at scale. Project & Portfolio Management Unify portfolio reporting across projects and initiatives—so teams stay aligned on priorities and leaders can track progress against OKRs in real time. Business Operations Manage sales, marketing, product, operations, human resources, procurement, and more—across teams and departments.

Details

Year Founded
2019