SmartSuite

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237 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2019
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SmartSuite Reviews

Review Filters
Profile Name
Star Rating
144
79
11
2
1
Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Flexible SmartSuite Dashboards with Custom Layouts

It's useful that you can have multiple different dashboards on SmartSuite that can all have different layouts
Verified User
G
Verified User
Enterprise (> 1000 emp.)
10/28/2026
Validated Reviewer
Review source: Organic

Flexible, Collaborative Project Management with a Detail-View Gap

I like that I can easily share and collaborate with multiple people using the same information, including onboarding and project trackers and a shared organization calendar. The visuals are easy to view, and I can click into a card for more detail. I like being able to view the same board or project for information and status updates, and configure the data in different forms, such as a list or calendar view. I can create and access multiple projects, each with its own view and users, and customize them to fit different needs and ways of working. Compared with Excel, SmartSuite offers more configurations and visual elements and makes project management tools more accessible to a broader workforce. Setup came with a learning curve, but it was pretty easy.
Kelly P.
KP
Kelly P.
Director of Operations & FinanceSmall-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

SmartSuite: Powerful Customization, Great Templates, and Phenomenal Support

I like the templates because they give me a solid launching point when I need one. That said, I also enjoy starting from scratch. SmartSuite’s functionality is better than anything else I’ve tried, and the level of customization makes it easy for me to build exactly what I need. SmartSuite’s support is phenomenal as well—I never feel like I’m left waiting for an answer. The pricing fits within my budget, and I don’t have to worry about surprise fees or unexpected add-ons.

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HQ Location:
Newport Beach, US

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What is SmartSuite?

SmartSuite is an AI-native work platform that connects the workflows that run your business. You can think of SmartSuite as a Work Operating System (Work OS)—a unified foundation for data, automation, AI, permissions, and reporting that helps teams build, manage, and scale work across the organization.

 SmartSuite includes purpose-built solution suites across four core solution areas. Teams typically start in one area—and expand as workflows connect: Governance, Risk, Compliance and Resilience Unify risk, compliance, audit, third-party risk, operational resilience, business continuity, regulatory readiness, privacy, AI governance and ESG. IT Service Delivery Unify IT service management, incident response, service requests, asset management, and operational workflows—so teams resolve issues faster and deliver reliable services at scale. Project & Portfolio Management Unify portfolio reporting across projects and initiatives—so teams stay aligned on priorities and leaders can track progress against OKRs in real time. Business Operations Manage sales, marketing, product, operations, human resources, procurement, and more—across teams and departments.

Details

Year Founded
2019