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Second Nature

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372 reviews
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  • 5 categories
Average star rating
4.6
Serving customers since
2018
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Second Nature AI

372 reviews

Second Nature AI let's you scale up your sales coaching. The SaaS solution provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. It’s time to get systematic about sales coaching, and now you can. Second Nature's AI-driven sales coaching software reminds reps about points they didn’t cover, challenges them with hardball questions, and gives them feedback in real time, so they can improve on their own. And managers get real-time visibility into each team member’s performance, without having to review hours of pre-recorded sales conversations. As a result managers can tailor subsequent coaching programs to the reps strengths and weaknesses. Second Nature allows you to coach, train and certify sales teams quickly and easily. Use Second Nature to: *Onboard new reps - accelerate onboarding to get to revenue faster *Roll out new products, messages - ramp up knowledge quickly for new products, new target markets, new strategies *Ensure consistency across teams - all of your sales reps, engineers, marketing, product, account execs, etc. will be singing the same song *Enable continuous improvement - hone each rep’s strengths and polish weaknesses, adding new techniques to each one’s repertoire Who uses Second Nature? *Sales Reps use it to practice sales conversations in a safe, private environment, get real time feedback and hints from the sales simulator and see how top reps do it. *Sales Managers use it to turn all their reps into top performers quickly and track their progress over time, without spending hours reviewing session recordings and coaching 1-on-1 *Product marketing / Sales enablement use it to create consistency, standardization and track improvement, and to roll out new offerings and messages faster.

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Second Nature Reviews

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322
41
6
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3
Amani N.
AN
Amani N.
Custom Agentic AI Solutions. Built for Your Enterprise. Co-created Live.
07/17/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Keeps every market on the approved pitch

Having Salesforce sit alongside the practice data gives my managers one place to look. Reporting rolls up across every region into one framework I can show the board. Permissions are detailed enough to clear a security review without exceptions. The central console gives me one view into every library. The analysis grades what a rep said about the product, not how polished they sounded. A new market comes online in days because the playbook is already centralized. Compliance is comfortable because every scenario ties back to approved messaging. Reps rehearse a tough negotiation in a safe place before any live deal.
CD
Carrie D.
07/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Turns a blank page into a working scenario fast

My roadmap asks usually land, and I’ve flagged features that ended up shipping within a quarter. It’s helped us scale the program without me adding a single headcount. By spotting patterns in the cohort data, I can catch a weak spot before it costs us a deal. Fast learners can move ahead, while slower reps get the repetition they need, without stalling the whole cohort.
AH
Alex H.
07/15/2026
Validated Reviewer
Verified Current User
Review source: Organic

Frees senior reps from mentoring duty

Standardizing how we coach objection handling across the org was what really made it scalable. Enterprise onboarding went more smoothly than any sales-tool rollout I’ve managed, and it felt easier to keep everyone aligned as we rolled it out.

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HQ Location:
New York, NY

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What is Second Nature?

Second Nature is the #1 AI role play training solution for business. We help organizations improve training outcomes, coaching performance at scale, and skill development by using our AI-driven role plays and real-time feedback.

Details

Year Founded
2018
Website
secondnature.ai