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Second Nature

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438 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
#1 in 3 categories
Grid® leader
Serving customers since
2018
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Second Nature AI

438 reviews

Second Nature AI let's you scale up your sales coaching. The SaaS solution provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. It’s time to get systematic about sales coaching, and now you can. Second Nature's AI-driven sales coaching software reminds reps about points they didn’t cover, challenges them with hardball questions, and gives them feedback in real time, so they can improve on their own. And managers get real-time visibility into each team member’s performance, without having to review hours of pre-recorded sales conversations. As a result managers can tailor subsequent coaching programs to the reps strengths and weaknesses. Second Nature allows you to coach, train and certify sales teams quickly and easily. Use Second Nature to: *Onboard new reps - accelerate onboarding to get to revenue faster *Roll out new products, messages - ramp up knowledge quickly for new products, new target markets, new strategies *Ensure consistency across teams - all of your sales reps, engineers, marketing, product, account execs, etc. will be singing the same song *Enable continuous improvement - hone each rep’s strengths and polish weaknesses, adding new techniques to each one’s repertoire Who uses Second Nature? *Sales Reps use it to practice sales conversations in a safe, private environment, get real time feedback and hints from the sales simulator and see how top reps do it. *Sales Managers use it to turn all their reps into top performers quickly and track their progress over time, without spending hours reviewing session recordings and coaching 1-on-1 *Product marketing / Sales enablement use it to create consistency, standardization and track improvement, and to roll out new offerings and messages faster.

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388
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3

Second Nature Reviews

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Star Rating
388
41
6
0
3
Mohan P.
MP
Mohan P.
Technical Support Engineer
08/17/2026
Validated Reviewer
Review source: Organic

Making Sales Training More Interactive and Effective

The biggest strength of Second Nature AI is how much it turns training into an active experience rather than a passive one. Instead of sitting through slides or reciting scripts, reps get to step into live style conversations and work through a range of customer situations directly with the AI. Getting feedback right after each session is especially useful problem areas surface immediately, so there's no need to wait around for a manager's review. Being able to build scenarios around specific training material is another strong point, since it keeps practice sessions closely tied to what reps actually deal with on the job.
John  B.
JB
John B.
08/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Turns ramp from a bottleneck into a system

Standardizing scenarios across our trainers finally fixed the inconsistency I could never solve by hand. Now I don’t have to rebuild the library from scratch every time the pitch changes, which makes updates much easier to manage.
Samantha  K.
SK
Samantha K.
08/17/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Keeps reps practicing on their own time

I can prove with data that coaching time is moving the needle on deals. Features I requested showed up on the roadmap rather than a vague maybe. The post-call scoring is consistent whether I review it or a peer manager does. The bar is the same for every new hire regardless of who runs onboarding. Manager prep time dropped because the tool handles the repetitive coaching. The customer success team answers fast and understands our sales process. The roadmap moving on customer input is part of why I stayed. I can flag a struggling rep early from the data rather than after a bad quarter.

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HQ Location:
New York, NY

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What is Second Nature?

Second Nature is the #1 AI role play training solution for business. We help organizations improve training outcomes, coaching performance at scale, and skill development by using our AI-driven role plays and real-time feedback.

Details

Year Founded
2018
Website
secondnature.ai