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Second Nature

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373 reviews
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  • 5 categories
Average star rating
4.6
Serving customers since
2018
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Second Nature AI

373 reviews

Second Nature AI let's you scale up your sales coaching. The SaaS solution provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. It’s time to get systematic about sales coaching, and now you can. Second Nature's AI-driven sales coaching software reminds reps about points they didn’t cover, challenges them with hardball questions, and gives them feedback in real time, so they can improve on their own. And managers get real-time visibility into each team member’s performance, without having to review hours of pre-recorded sales conversations. As a result managers can tailor subsequent coaching programs to the reps strengths and weaknesses. Second Nature allows you to coach, train and certify sales teams quickly and easily. Use Second Nature to: *Onboard new reps - accelerate onboarding to get to revenue faster *Roll out new products, messages - ramp up knowledge quickly for new products, new target markets, new strategies *Ensure consistency across teams - all of your sales reps, engineers, marketing, product, account execs, etc. will be singing the same song *Enable continuous improvement - hone each rep’s strengths and polish weaknesses, adding new techniques to each one’s repertoire Who uses Second Nature? *Sales Reps use it to practice sales conversations in a safe, private environment, get real time feedback and hints from the sales simulator and see how top reps do it. *Sales Managers use it to turn all their reps into top performers quickly and track their progress over time, without spending hours reviewing session recordings and coaching 1-on-1 *Product marketing / Sales enablement use it to create consistency, standardization and track improvement, and to roll out new offerings and messages faster.

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Second Nature Reviews

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Star Rating
323
41
6
0
3
JV
Jonathan V.
07/08/2026
Validated Reviewer
Verified Current User
Review source: Organic

Lets owning teams update their own line

The per-product-line scenario libraries let each sales team own its own playbook without stepping on anyone else’s work. Granular permissions also make it easy for each region to see only what it should. I’ve found the roadmap responsive to enterprise asks, with real timelines instead of vague promises. As a result, new reps become quota-ready faster than they did with the old instructor-led approach.
TM
Timothy M.
07/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Coaches the floor without sitting on every call

The number my VP cares about most is ramp time, and we’ve cut nearly a third off our time to first deal. The templates also let a team lead tweak a scenario without needing my help.
DC
David C.
07/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Segments by product line under one report

I can show the board that Ramp is consistent across regions, using the same scenarios everywhere. Reporting also rolls up from every region into a single framework that’s easy for me to present to the board. When a new market comes online, it can be up and running in days because the playbook is already centralized. It also handled our headcount without the performance problems I expected at this scale.

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HQ Location:
New York, NY

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What is Second Nature?

Second Nature is the #1 AI role play training solution for business. We help organizations improve training outcomes, coaching performance at scale, and skill development by using our AI-driven role plays and real-time feedback.

Details

Year Founded
2018
Website
secondnature.ai